Software installation Officejet Pro Plus 8600

I am trying to download the software on my computer for the installation of my officejet pro plus 8600. It is telling me that I have an HP application open and to close it. This is for my other printer. How do I proceed

Hi emadbebawy,
I can help you download and install the software you need for the Officejet Pro Plus 8600.
If you have a Mac on of the links below
HP Officejet Pro 8600 series Full Feature Software and Driver- OS X 10.9 Mavericks
Software and Driver - Mac OS X 10.6, OS X 10.7, OS X 10.8
If you have Windows Operating system choose one of the following links
HP Printer Install Wizard for Windows 7, 8 and 8.1
HP Officejet Pro Full Feature Software and Driver for Windows XP and above
If you have any difficulty please post back with details and I will be happy to help.
Please click the Thumbs up icon below to thank me for responding.
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Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

Similar Messages

Installation problem with HP Officejet Pro Plus 8600 with Windows 8.1

My system recently updated to Windows 8.1 and my HP Officejet Pro Plus 8600 will no longer function with my computers (Dell desktop, Hp laptop). It shows up in control panel, but says the driver is unavailable. I have tried to download the compatible updated driver from the HP site numerous times, but the install always fails. The error message says "failed to add port monitor HP Discovery Port Monitor (HP Officejet Pro 8600). The machines were running Windows 8 before the update and the printer/scanner/copy/fax functions worked fine with the computers. The printer is still recognized in my wireless network and prints from my phone and iPad. I've used the HP uninstall wizard, but there is no program listed for HP 8600 to uninstall. Help!

Hello @yrtxtm ,
Thank you for joining us on the HP Forums today, hope you enjoy your time with us!
I understand you are having some issues installing the Officejet 8600 on your windows operating system.
Try running the HP Print and Scan Doctor automated tool and let me know if that fixes the issue. I have seen it fix this issue multiple times. Best of luck.
Click here to download and run the Print and Scan Doctor >>> www.hp.com/go/tools
Look forward to hearing back from you!
I worked for HP.

Connect an Officejet Pro Plus 6500 to a new mac running Yosemite

If you are having a problem connecting an HP Officejet Pro Plus 6500 to a new mac running Yosemite, (10.10.1) this is what to do.
Go to HP and get this driver
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4182&lc=en&cc=us&dlc=en&s w_lang=&product=4323648#N191
Run application:
If you don't see your printer listed (and the progress bar goes about half way (but just seen to stay in the same place without finishing up) - hit the manual button and type in the ip address. It can be found on your printer by going to SETUP (in printer window) then to Network then to VIEW NETWORK SUMMARY then to WIRELESS. You will then see the IP address you need to type in manually.
Type it in and continue to follow instructions to put the driver.
Hope that helps.

See this thread
HP Officejet 6500 E709n Wireless

HP OFFICEJET PRO K 8600

HP OFFICEJET PRO K 8600
Sr. No. TH05K2204W
Black Printing is not comming
what should i do
jagdish
{Personal Information Removed}

That's great news @icrazyhorse!
I'm glad together we were able to get a solution I was just wondering if you'd be able to mark my post as an Accepted Solution? That way, anyone with a similar issue will be able to find the answer a little faster! If not though, certainly no hard feelings, and I do hope you enjoy the rest of your work, and your working printer
Please click “Accept as Solution ” if you feel my post resolved your issue, as it will help others find the solution faster
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
**MissTeriLynn**
I work on behalf of HP

Can't uninstall software on Officejet Pro 8500A Plus

Googled this problem and found identical problem dealt with on this Forum however, now that I am logged into the Forum, the HP Search facility cannot find that same problem (what ?). The solution given was to download the "HP Officejet Pro Software and Driver Removal Utility" this being a url, but when I click on this url, the HP web site says it cannot be found (what again ?).
I have had this problem for a couple of years having failed to resolve it in talking to HP support. My cable connection to the HP printer is non-functional because of this HP printer software problem but as I can't uninstall the software to re-install it, I was about to throw away the printer. By chance, I discovered that the wireless connection still works, but without any of the bells and whistles provided by the HP printer software. Now even the wireless connection is flakey and I have to "Connect" and "Disconnect" the printer and router in turn as these 2 devices seem to conflict on the wi-fi network. Now almost impossible to get the HP printer to print queued items even when I try this fix.
From my experience, HP is the only company that makes software that cannot be uninstalled or even provide a fix for this situation. I would be unlikely to buy another HP product for this reason.

What version of OS X on your wife's Mac?
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

Cannot start HP Printing Software (HP OfficeJet Pro 8500 A910a)

Hello,
When I doubleclick on the HP Software icon on my desktop strange behavior results. Nothing opens and my computer behaves erratically. After quite a while I get the following error messages:
instancefinderdlg.exe
werfault.exe
Then, after this - my computer sort of reboots all by itself. But not a full reboot - it just goes back to the initial logon screen and I re-enter my Windows password, and the desktop shows.
I am running Windows 8.1 Pro (64 bit). The printer is set up to operate wirelessly.
After doubleclicking on the HP Software icon and waiting a long time for the software to open, as I mentioned above, one thing I tried was a ctrl-alt-del and opened Task Manager. I checked the services running and there was multiple instances of an HP service running (I don't recall the name but there seemed to be dozens of the same HP service running).
I also completely uninstalled all HP software using Revo Uninstaller, and then re-installed the complete software / driver package for the OfficeJet Pro 8500 A910a - but this did not make any difference; exactly the same problems ocurred again.
This has only happened in recent days. Prior to this I was able to doubleclick on the HP software icon and the software opened normally and I was able to check settings, ink levels, etc. Interestingly, the printer still seems to function well - I can print from Word, print photos from Lightroom, etc. I just can't open the HP Printer Software from my desktop.
Any help would be greatly appreciated. Thank you!
This question was solved.
View Solution.

Hello again,
I tried the first part but it did not work.
However, the second more detailed part (with the 9 steps), appears to have worked! I now can double-click on the HP Printer icon and everthing functions as it used to previously.
I would like to take this opportunity to thank you very, very much! You have been very patient with me as a customer and very persistent and determined to find a solution. Over the course of several days you suggested various possible solutions. When something did not work, you did not give up but continued to search for a solution. You really are a very fine example of what customer service should be. You deserve a big raise! Thanks again.
Regards,
J D Sallows

How do i find printer claim code for officejet pro e 8600 premium?

I am attempting to set up the eprintcenter and it is requesting a claim code.
The screen does not have web services option. Please advise.
I am looking for an easy way to post to a calendar and print daily and weekly. I appreciate any support you have to offer.

Hi,
Please refer link below to troubleshoot the issue.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03550536&cc=us&dlc=en&lc=en
Although I am an HP employee, I am speaking for myself and not for HP.
--Say "Thanks" by clicking the Kudos Star in the post that helped you.
--Please mark the post that solves your problem as "Accepted Solution"

Updating to Win 8.1 for Officejet Pro L 7590 usage

I am trying to update my software for Officejet Pro and getting no where. I have tried the original disk and got the message not compatible with Win8.1. I have also dowmloaded the on line updates, but I get No where. If someone could tell me the steps in what order I should take I would appreciate it. KLJ2
I really want to be able to use the features of the original installation, such as fax and amount of ink.

Hi @KLJ2
you can download the full feature software and driver from the printers support page here; OJ_AIO_L7X00_Full_Win_WW_140_408-4.exe, or you can download and install the HP Printer Install Wizard for Windows
The HP Printer Install Wizard for Window was created to help Windows 7, Windows 8, and Windows 8.1 users download and install the latest and most appropriate HP software solution for their HP Printer.
Please let me know if this resolves the issue, or if you require further assistance.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

Officejet Pro 8600 Plus - Scan software doesn't have 8.5x11 letter size option

Just bought a new Officejet Pro 8600 Plus.
The included HP Scan software will only let me choose A4 or A5 paper sizes (as well as 6x4, 7x5, 8x6, 10x8). No 8.5x11 option, which is what I want to use most often. (this is from the dropdown options after clicking the "Scan..." button)
Is there something I'm missing? I'm generally pretty good at figuring this stuff out, but I haven't even seen this issue mentioned on forums, so I'm confused.
Also, when using the Scan To Computer function directly from the printer, I get the same result - it will scan my 8.5x11 document and output an A4 size file.
I'm running Mac OS X 10.6.8. I have installed all software and firmware updates I could find. I have my printer's region set to Canada, and bought the machine from a Staples in Canada. Wondering why I can't use any North American size formats?

@Simple1234 - I have reinstalled the software from HP's website, and no change. (it's actually the same version that came on the installation CD - 12.23).
@Sethaniel - I have definitely tried every combination of settings in those drop down lists, so that's not it.
Ruling out OS issues, my girlfriend is running 10.8, and the HP software is doing the same thing on her computer.
Using the System Preferences scanning method, I can choose paper sizes if set to scan from document feeder. If I change to flatbed, I have the option to manually type in the dimensions I want, but then I'm forced to manually drag the crop area to which 8.5x11 portion of the flatbed it will scan. Again, there's no way to just have the flatbed scan a letter size document automatically when placing the page at the top corner of the flatbed, where it shows you to place the page for letter size.
This seems like the most basic function of a scanner! I'm really perplexed by this. I would imagine most people in north america would just want to place an 8.5x11 sheet of paper on the flatbed and have an easy way to scan the correct size with no added fuss.
Printing works fine, and I can choose letter size, and many adjustable settings, so I think this is just a problem with HP's scanning software. I have tried all the usual basic steps, like restarting my computer & the printer, reinstalling software, running software update, looking through all the settings in the HP Scan software, any global settings I could change in System Preferences, tried using a different computer and OS X version, googling the issue, and posting on this forum.
Any other ideas?

Missing HP Utility (Officejet Pro 8600 Plus); need to reinstall - cannot uninstall printer software

I had to wipe my iMac and resinstall IOS Mavericks (10.9.5). Printer (Officejet Pro 8600 Plus, 9N11g) is working, but will no longer scan (double-clicking icon results in "original item cannot be found") and the HP utility icon on dock is missing, replaced with a "?." I located directions to uninstall printer software so I can reinstall... but there is no longer any HP folder or "HP Uninstaller" on my Mac HD. Neither is there an HP folder within Library/Printers folders. Spotlight search shows no HP or Hewlett-Packard folders on my hard drive.
I have downloaded an "HPPPrinterDrivers3.0.dmg" and "HP-Injket-SW-OSX-Mavericks_v12.34.37.dmg," one of which I'm hoping will contain updated software/drivers to reinstall the printer and hopefully the HP Utility so I can regain scanning function, but I cannot figure out how to remove the current printer software, and I do not know if those are the currect files to use. I understand just deleting the printer will not suffice.
Can anyone provide step-by-step instructions on how to remove the software as well as installation (since I am unclear if I have the correct dmg files)? Thank you.
This question was solved.
View Solution.

Hi,
First I would suggest repairing the disk permissions, then try reinstalling the HP Software.
Follow the steps below to repair the disk permissions:
1. Open the the Applications folder.
2. Go to the Utilities folder.
3. Double-click on Disk Utility.
4. Select the hard drive containing the boot volume.
5. Go to the First Aid tab and select Repair Disk Permissions.
Note: This process may take several minutes depending on the Mac and amount of permissions that need to be repaired. The Progress Log will indicate when the process has been completed.
Once you are done, run the HP-Injket-SW-OSX-Mavericks_v12.34.37.dmg file and follow the steps on screen, be sure to select the HP Scan option while installing to get full functionality of the software.
Please try the steps above and let me know the results,
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

Upgrade to WIN8.1 has downgraded software capability on HP Officejet Pro 8600 Plus

Help! I upgraded my pc to WIndows 8.1 (64Bit) and now I do not have an option in the software to scan a TIFF file or any photo format except jpg or pdf.
I upgraded my HP drivers to no availe.
Also, I seem to be able to only access the HP software through the Microsoft groups (big graphic squares on my start screen). I guess these are apps that have dumbed down the software for my all-in-one HP Officejet Pro 8600 Plus ?

Hello,
Please try the below steps..
uninstall the printer software.
Restart the PC
Please download and run the HP Printer Install Wizard from www.hp.com/go/tools
Regards,
Jabzi
Give Kudos to say "thanks" by clicking on the "thumps Up icon" .
Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.

HP Officejet Pro 8600 Plus Scanner Software

Hi,
I'm a big fan of HP products. My last several printers, scanners and computers have all been HP.
I recently purchased the HP Officejet Pro 8600 Plus to replace an older machine with similar capabilities (ADF, duplex printing, etc). The previous machine was also an HP printer.
The problem that I'm having is that the software seems to have been downgraded. The software on my previous machine had the ability to automatically parse pictures laid on the flatbed scanner into individual JPGs. With the software on this machine, it seems that I need to manually crop each image. The options for optimizing each image, by removing scratches, automatically adjusting color, sharpening, etc. are all gone.
I really miss these features. I did find that I had been using a 'Basic' version of the software. I installed the full version and found it slightly different, but it still lacks the automatic image selection and image tweaks that I made such heavy use of.
Is there any way to get these options back?
Thank you,
--MrXmas
This question was solved.
View Solution.

NeonSkeleton,
That is unfortunate. It's a **bleep** nice machine except that the software is really a step backwards.
Is there any way to use the older software from another HP device? The standard microsoft scanner drivers don't do anything towards my need. The network connection seems to be a stumbling block for most of what's out there. I'd be happy to hard-wire via USB if that could get me the software upgrade (the speed over USB is a considerable improvement as well).
If it isn't possible to use another HP driver, do you have any recommendations for 3rd party drivers?
Thanks for your help,
Jim

Officejet Pro 8600 Plus software

I have the ability to print from the computer so I know the HP printer drivers are functioning. I have also verified that I can initiate a scan from the printer and from the computer using the "HP Scan" icon via the Start menu.
The problem is that I cannot run the HP printer software suite via the shortcut icon on the desktop or via the file icon in the source folder.
The printer is connected via an Ethernet cable to the house network. I have deleted and reinstalled the software suite and when it gets to the point of finding the printer, it fails. When I plugged in the product name it couldn't find it so I used the network address (192.168.1.4 - taken off the Windows Printer Test Page) and it continues the install until it seems to finish. It places the "HP Officejet Pro 8600" icon on my desktop along with its "Shop for Supplies - HP Officejet Pro" icon. If I click on the "Shop for Supplies - HP Officejet Pro" icon, it takes me to the appropriate Shop For Supplies Online entry screen. When I double click on the "HP Officejet Pro 8600" icon, it very briefly gives me the Windows little "working" swirl but does not open the software application.
I tried uninstalled the printer using Windows "Devices and Printers" Control panel, then deleted the HP software using "Programs and Features", then reinstalling everything using new drivers and HP software via their web site. This has not changed any of the symptoms or results.
This question was solved.
View Solution.

Hi GL1800A,
Hope all is well!
One last thing you could try, if you want to, is to go through this guide, HP Single-Function and Multifunction Printers - HP Printer Assistant Opens with a Script Error or in..., and try the patch that is included.
Best of luck!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

Officejet Pro 8600 Plus

Hello.
I have the Officejet Pro 8600 Plus running on Windows 7. The printer is connected to computer by network and it is linked to the computer.
All was well with the printer untill I removed Norton and installed McAfee two days ago. Now it will not work, even with McAfee turned off.
I tried to uninstall and re install the printers programmes and driver, but it will not re install the programme or driver.
I have uninstalled all HP prog's.
Stopped all start up prog's except the Microsoft ones.
Turned off McAfee
Gone to HP and re installed the software and drivers.
These downloaded fine (took a few minutes and 123.00 MB copied) and installed.
Accepted HP licence terms and ran printer installation programme.
Got instalation complete message.
But it is not installing! Where is it downloading the programme and driver to?
Downloaded the HP Print and Scan Doctor. This finds printer and says programmes not installed. it then downloads them, but it never works. Even with McAfee firewall and scanning all turned off. If I then run it again, I get the same mesasage the programmes not installed, though it just seemed to do it....
If I go to devices / printers there is no Officejet Pro icon like there was. If I try install new printer there, I does not find the correct drivers for this HP model.
If I go to Start, all Programmes, HP and click on these icons I get message "Shortcut moved or changed"
I am at whits end with this now. Absolutly hate the McAfee.
Please help. Nick
PS.
I have got the printer partly working by using the windows available driver HP Officejet Pro K8600 Series, but this is not the correct driver. It will not scan and has very limited printing functionality.
Windows also shows a FAX - HP Officejet Pro 8600 driver, but this did not work when I tried it. Is this the proper driver for this printer??
When I try to get windows to download new drivers it goes looking but says it is unavailable and to try again later. :-(

Hey there @Nick-S!
Thank you for posting on the HP Forums!
I can see that you are experiencing some software issues with the Officejet Pro 8600 after re-installing McAfee. I would be happy to provide some suggestions that may help resolve the issue!
I suggest restoring the network defaults in the printer, power cycling the router and reconfiguring the printer on the wireless network. To restore the network defaults press the Wi-Fi icon on the printer and go into settings. Under settings should be an option to restore the network defaults. Once the network defaults in the printer have been restored power cycle the printer and power cycle the router for 20 seconds. When the printer turns back on press the Wi-Fi icon again, go back into settings and run the wireless setup wizard.
I understand you have re-installed the software but the printer is still not recognised. I recommend uninstalling the HP software one more time. After the uninstall is complete it would be a good idea to perform a disk cleanup in the computer. A disk cleanup will improve computer performance and clear temporary files that may cause issues during the install of software. Once the disk cleanup is complete you should restart the computer and re-install the HP software.
To uninstall HP software click here: Uninstalling HP Software
To perform a disk cleanup click here: Performing a Disk Cleanup
To download the HP software click here: HP Officejet 8600 Plus Software and Driver
Please post back and let me know how that goes!
Cbert
I work on behalf of HP.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" at the bottom of this post to say “Thanks” for helping!

HP OfficeJet Pro 8600 Plus - "Scan to Computer" issue on Mac OSX 10.8 or 10.9

Hi...
I have started experiencing the notorious "scan to computer not working" issue on my 1-month OfficeJet Pro 8600 Plus, after having used the feature a number of times flawlessly.
There are a lot of potential solutions mentioned in dozens of relevant posts for both Mac and Windows, e.g.:
"Failed to open a session on the device"...
Scan to computer does not work...
Problem scanning to computer with an 8600 wireless
Unable to enable print to computer...
Enable Scan to Computer - Communication Error
Officejet Pro 8600 Utility does not show my Mac computer in scan settings
A 'Connection Error' or 'No Computer Detected' Error Message Displays during Scanning
HP Wireless All-in-One Printers - Communication Error between the Scanner and Your Computer...
Etc.
However, in my case, no solution works, after several frustrating hours of trying to fix the issue, in Mac OS X Mountain Lion (10.8), or after upgrading to Maverics (10.9).
The behavior of the device points to a software issue, since:
The printer is visible on the network
The print function has been working fine
The HP Scan function works
The generic Scan function from System Preferences works (although in earlier times it did not, or it stopped working soon after invoking it)
The "Scan to Computer" option does not appear in the HP Utility screen (although occasionally, after random sequences of unistalling and installing the software, it reappears)
The HP Installer crashes before completing the installation (this is a latest symptom, apparently happening before unvoking the HP Setup Assistant, which still works fine)
As already mentioned, I have tried all possible solutions, including software and firmware updates, Apple drivers, HP drivers (full featured software), clean (un)installations, followed by computer and printer restarts. Nothing seems to work.
The "Scan to Computer" feature of the 8600 always works on my Windows 7 laptop, after initial configuration.
The next step will be returning the device for a refund, but before resorting to that, I am giving it a last chance, in (the unlikely) case there is something new I have not tried yet.
Thanks,
PNS

facman
I am linking you to an HP Support document titled “Uninstalling the Printer Software” below. I am also providing you the link to the HP software for your printer titled “HP Officejet Pro Full Feature Software and Driver - Mac OS X 10.6, OS X 10.7, OS X 10.8” below as well.
Follow the first document and uninstall the software. Reboot the computer than download and install the linked software. This should resolve your issue.
Uninstalling the Printer Software
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c02259020
HP Officejet Pro Full Feature Software and Driver - Mac OS X 10.6, OS X 10.7, OS X 10.8
http://ftp.hp.com/pub/softlib/software12/COL44234/mp-107214-1/Officejet-Pro-8600_v12.23.0.dmg
Please feel free to re-post if you have any further questions or concerns we are here to help.
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
Dunidar
I work on behalf of HP
Find out a bit more about me by checking out my profile!
"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

Software installation Officejet Pro Plus 8600

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