Software inventory reports being discarded

The software inventory reports are being discarded for our MP's, and I'm trying to determine why, so at the very least we can verify it's a non-issue. Attached is a copy of one of the discarded XML files. If anyone can take a look at it, or let me know what
I'm looking for (specific characters that would cause the xml to fail parsing and be discarded, or keywords, anything like that), would be much appreciated.
Discarded XML log

Enable Debug logging on MP, maybe this could give us more info of why the XML is discarded.
Juke Chou
TechNet Community Support

Similar Messages

Run a software inventory report

hey...
I'm new with ConfigMgr and i'm trying to run a complete software inventory report... the report in asset intelligence is not very friendly, or maybe its because i dont understand them....
can someone please help?
i would basically like to see all software installed on all clients...

Hi,
I would start with the report "Software - Companies and Products > Count all inventoried products and versions " it will give you an installed count per application.
Regards,
Jörgen
-- My System Center blog ccmexec.com -- Twitter
@ccmexec

Is it possible to query software inventory report for Oracle SQL developer installation?

Hi all
My company requires to generate a report of all kinds of Oracle database access tool. I can find Toad installation from Add/Remove Program and therefore can query for Toad.
However, Oracle SQL developer is using Java. I cannot see an entry for Oracle SQL developer from Add/Remove Program. Is there a way to query inventory for Oracle SQL developer installation?
Thanks a lot.
Regards
Lic

You might be able to use software inventory to report on the version of sqldeveloper.exe.
As the app looks like just a zip you extract to a custom location that might be one method.

Software Inventory Report Filtering

I am needing to run a software report to only show Office 2007, but any computers that were upgraded to office 2013 spiceworks will still show on my report. I have tried to filter out does not contain office 2013, I have even tried to filter out the product keys but no luck. Any suggestions would be appreciated.
This topic first appeared in the Spiceworks Community

Peter,
Thanks.
I set 7 days interval for simple plan(hardware inventory),1day interval for software inventory.
But it seems not work now.
Hey, I am back
First I recommend changing both of these. Hardware should be set to daily and software should be set to every 14 days. Keep in mind that software inventory os almost never used anymore and I has too much over head.
http://be.enhansoft.com/post/2013/10/03/Slow-Software-Inventory-Cycle-in-SCCM-2012.aspx
Garth Jones | My blogs: Enhansoft and
Old Blog site | Twitter:
@GarthMJ

Software Inventory Reporting with computer name on SCCM 2012

Hi All,
I am just trying to use "Count of all instances of software registered with Add or Remove Programs" from SCCM 2012 Report modules but its giving with collection id only ..
as i am trying to include in this with computername instead of Collection id but i am unable to get that.
is any one help me to get the list of software's name with counts inclusive of computernames
KJSUBBU

The issue with your request is that the COUNT statement gives numbers of distinct values.
For example, you wish to count all instances of "Microsoft Office 2007 Professional Plus" - That program name is a distinct value and there may be 50 instances in your environment.
BUT, when you add the computer name to this - e.g. MACHINENAME "Microsoft Office 2007 Professional Plus" you will always count 1 for each value and the query will yield 50 rows, because each machine name is a distinct value, despite
there being many instances of Office... the COUNT statement checks all values in the SELECT statement as part of the distinct value.
Here is an example:
SELECT
v_GS_SYSTEM.Name0,
v_GS_ADD_REMOVE_PROGRAMS.DisplayName0,
COUNT(*) AS Qty
FROM
v_GS_SYSTEM
INNER JOIN
v_GS_ADD_REMOVE_PROGRAMS ON v_GS_SYSTEM.ResourceID = v_GS_ADD_REMOVE_PROGRAMS.ResourceID
WHERE
v_GS_ADD_REMOVE_PROGRAMS.DisplayName0 = 'Google Chrome'
GROUP BY
v_GS_SYSTEM.Name0,
v_GS_ADD_REMOVE_PROGRAMS.DisplayName0
Will yield the following results:
Name0             DisplayName0     Qty
TSTWIN7-01     Google Chrome    1
TSTWIN8-01     Google Chrome    1
I agree with Garth's post that you need to gather mgmt.'s requirements for this data first. If they are wanting reports which show counts of software, AND where that software is installed, you will need two separate reports: 1) summary
report of counts and 2) drill-down from the summary showing where a specific piece of software is installed.
Report for 1) is canned - "Count all instances of software registered in Add or Remove Programs"
Report for 2) is also canned - "Computers with specific software registered in Add Remove Programs"
The second report is a drill-down from the first when you click on the software Display Name link in the report.
I imagine that your company is looking to checking license counts and that if you ask further, you will find the specific software for which they are searching. This will also be a good exercise for you to become familiar with the auditing process
for annual true-ups, if you have not gone through this before.

Software inventory report and PC show different information

Hi,
The scenario is the following:
SCCM 2012 R2.
Clients with windows 8.
The report "Software registered in Add Remove Programs on a specific computer" and "Programs and Features" show different information.
Programs and features screenshot(ordered by name):
Report screenshot (ordered by name):
The question is:
Is the above normal behavior?
if not
How to get in the report "Software registered in Add Remove Programs on a specific computer" all of the software listed in "Programs and Features"?
Thanks in advance!

Take a look at that device in Resource Explorer. Notice that on a 64-bit device there is an 'Installed Applications' class and and 'Installed Applications (64)' class. This data comes from the registry, and on a 64-bit operating system there
are actually two separate 'Add/Remove Programs' lists that are aggregated in the OS user interface.
If in Resource Explorer you see all of the software you expect to see, but not in the report, it is likely because the report is only looking at the 'Installed Applications' class and and not 'Installed Applications (64)' class.
If you enable the 'Installed Software' class (either by going into the client settings or the AI node), you will notice that the 'Installed Software' class is a combined version of both the 32-bit and 64-bit applications. This is much easier to report
off of.
I hope that helps,
Nash
Nash Pherson, Senior Systems Consultant
Now Micro -
My Blog Posts
If you've found a bug or want the product worked differently,
share your feedback.
<-- If this post was helpful, please click "Vote as Helpful".

Hardware and Software inventory data shows blank in SCCM 2012

Hi All,
I have this issue. When i try to view the inventory data for hardware and software it shows blank data. Below is the screenshot of that. Mine is a lab setup and i have only 2 clients configured.
I am using the default client settings which comes with priority of 10000. I altered the inventory setting to pull .dll and .exe files with changing the interval. But still the same issue. I analysed the InventoryAgent.log and found the below error on both
the clients.
Inventory: 1 Collection Task(s) failed.
InventoryVersionNumber for '{00000000-0000-0000-0000-000000000003}' not found.
CInvState::CheckInventoryAgentConfig: Get() failed: 80041002
Can any one please help.
Gautam.75801

Hi Garth,
A reboot just fixed the issue on that system in which the options are not coming to run the setup manually.
As i had hibernated the VM's and the server in which those options were not coming is the physical box hosting the VM's (SCCM server and one more client). The physical box is also acting as a client and the SQL server holding the SCCM Database.
Now things which need to be troubleshooted are:
1. Why is it Hardware inventory report appearing after running the setup manually and not appearing automatically.
2. The software inventory report is not appearing at all even after it is being run manually.
Below is the screen shot of the default client settings policy i am using.
Software inventory:
Hardware inventory:
My LAB setup is as follows:
SCCMSVR.labtest.com - Is the SCCM server and Fail back status point, Asset intellegence sync
point and etc.
Server.labtest.com - Is the Domain controller, SQL server
SCCMTEST.labtest.com - A testing machine to push the client and to deploy patches in it.
Site code is LAB
Grath - What do you suggest is the next Plan of action which you suggest ?
Gautam.75801

Normalize Software Inventory

We use SCCM 2007 R3 in our environment. Enabled Asset Intelligence Six Months ago.
However, Count of all instances of software registered with Add or Remove Programs report still has lots of Duplicate and garbage data.
Is there a report, which can provide the normalized Software Inventory report which lists only Licensable products rather than all the freewares.
I would require the report with following information.
Product Name
Vendor
Count of Installation
Licensable (Y/N)
Please help.

Hi,
No, there is no such report that filters out freeware, I am sorry to say. You woiuld have to do that yourself. The Count of all instances of software registered with Add or Remove Programs isn't cleaned up when you enable asset intelligence, you will
get additional reports and the possibility to import your licenses.
http://technet.microsoft.com/en-us/library/gg712322.aspx
All Assett Inteligence reports are listed here:
http://technet.microsoft.com/en-us/library/gg712316.aspx
There are a couple of 3rd party products just for this reason, from BDNA, 1E and Snow Software for instance that provides you with this capability.
Regards,
Jörgen
-- My System Center blog ccmexec.com -- Twitter
@ccmexec

Inventory Reporting

I'm running zfd 3.2 sp3. When i run software inventory reports in console
one, the reports list executables by their product names as opposed to the
executable name. For example, winword.exe is listed as msoffice 2003.
Msaccess.exe is also listed as msoffice 2003. Is there a way that I can
have the software inventory reports list just the exe's as opposed to the
product names? The custom scan editor requires that you know the file
names and sizes. This is difficult considering all of the iterations of
msoffice (office 2k, office 2k pro, etc). Any assistance on this would be
greatly appreciated.
AJ

Jacksona,
It appears that in the past few days you have not received a response to your posting. That concerns us, and has triggered this automated reply.
Has your problem been resolved? If not, you might try one of the following options:
- Do a search of our knowledgebase at http://support.novell.com/search/kb_index.jsp
- Check all of the other support tools and options available at http://support.novell.com in both the "free product support" and "paid product support" drop down boxes.
- You could also try posting your message again. Make sure it is posted in the correct newsgroup. (http://support.novell.com/forums)
If this is a reply to a duplicate posting, please ignore and accept our apologies and rest assured we will issue a stern reprimand to our posting bot.
Good luck!
Your Novell Product Support Forums Team
http://support.novell.com/forums/

Analyse zenworks inventory reports

Hello,
We want to use the zenworks inventory to check whick user is installing
"illegal software" on his pc.
This by running a software inventory report and comparing the results of
this inventory.
This software inventory report give us a very large listing of exe files and
versions, for example querying all software of Microsoft Incorporated gives
us 33 pages of different programs.It is nearly inpossible to interpret this
listings.
Is there a way to bundle this information of are there programs who can do
it ?
Thanks,
Bearelle Jacques

Jacques,
It appears that in the past few days you have not received a response to your posting. That concerns us, and has triggered this automated reply.
Has your problem been resolved? If not, you might try one of the following options:
- Do a search of our knowledgebase at http://support.novell.com/search/kb_index.jsp
- Check all of the other support tools and options available at http://support.novell.com in both the "free product support" and "paid product support" drop down boxes.
- You could also try posting your message again. Make sure it is posted in the correct newsgroup. (http://support.novell.com/forums)
If this is a reply to a duplicate posting, please ignore and accept our apologies and rest assured we will issue a stern reprimand to our posting bot.
Good luck!
Your Novell Product Support Forums Team
http://support.novell.com/forums/

Software Inventory and Reporting Services Seems Broken..

Some basic info...
Server 2012, SQL 2012, SCCM 2012 R2. All products up to date. Enviornment has been running for about 2 weeks, with all the test clients being brought in a few days after server install.
I went to run the report "Computers with a specific product" two days and when I went to select my product, there were no values, as if the inventory process wasn't working. I verified in client settings and also saw that hardware inventory data
was coming back. I can run any of the hardware related reports and they have data.
I did add a couple inventory classes (Installed Executable & Installed Software) to see if that would help, but it did not. I've forced policy updates and run inventories again, still blank. Looking at InventoryAgent.log, it appears everything looks
good. I see the 4 software classes reporting back.
There is probably something simple that I'm missing, but I can't found out what that is.
Edit: Forgot to post the InventoryAgent.log file... http://pastebin.com/AkTWQurp

This goes back to the basic definitions of what the two different types of inventory actually do. Software Inventory is actually a file inventory and by default in 2012 collects *nothing*. To have it collect information about exe's, you would add *.exe (preferably
scoped to just C:\Program Files and C:\Program Files (X86)) to the software inventory configuration. This enables ConfigMgr to gather data from the PE header of the exe files which in turn is used for the report you called out (and others listed as Software
Inventory).
The question though is do you truly want information about exes or do you actually want information about installed applications? Just because an exe exists does not mean an application is actually installed. That's where Add/Remove programs information
potentially comes in. Information in Add/Remove Programs is *not* collected by Software Inventory though -- as mentioned Soft Inv collect file information. ARP data is collected via WMI by Hardware Inv in ConfigMgr. To get this info, use one of the reports
that lists info from ARP. This is collected and is available by default.
ARP isn't the end all be all either and that's where Asset Intelligence comes in. AI is a layer of intelligence on top of Hardware Inv that collects additional details and adds reports that takes the raw ARP data and combines it with other evidence to give
you better information about "Installed Software". The AI reports are conveniently under the AI folder in the reports. AI is not however enabled by default so you must enable it.
Finally, even AI is not perfect because, as we all know users aren't actually the only bane of our existence but so are vendors who do non-standard things. That's where third-parties like BDNA come in come that provide even better interpretatin of the raw
data collected by ConfigMgr.
Jason | http://blog.configmgrftw.com

SCCM 2012 SP1 How to Report All Computers Last Software Inventory Date

Hi! We´d like to confirm our sofware inventory is updated.
How can I report all computers last software inventory date?
Fabio Martins MCDST/MCSA Brasil!!!

This will give you a collection of all systems with a defined LastScanDate.
Excluding this collection will give you the ones without a LastScanDate
select
SMS_R_SYSTEM.ResourceID,
SMS_R_SYSTEM.ResourceType,
SMS_R_SYSTEM.Name,
SMS_R_SYSTEM.SMSUniqueIdentifier,
SMS_R_SYSTEM.ResourceDomainORWorkgroup,
SMS_R_SYSTEM.Client
from
sms_r_system AS sms_r_system
inner join
SMS_G_System_LastSoftwareScan as c on c.resourceid=sms_r_system.resourceid
where
datepart(yy,c.lastscandate) >= 1997
AND
datepart(mm,c.lastscandate) >= 01
AND
datepart(dd,c.lastscandate) >= 01

Software Inventory - Unknown Install Location

Hello,
Running the SCCM Asset Intelligence report 'Installed Software on a specific computer (Report 02E)' shows a number of software titles with 'Unknown' in the 'Installed Location' column.
I have asked the user of a particular device to check a sample of such software titles to determine if they are actually installed. They say they do NOT appear to be. This is based on searching for executable files in the C: directory.
Choosing one example of the software that has an unknown 'Installed Location', (Visio Viewer 2010) I ran the SCCM report "Software registered in Add Remove Programs on a specific computer" for the chosen device. This report had
'Visio Viewer 2010' on it.
I then ran the report 'Products on a specific computer' for the chosen device and this did NOT have 'Visio Viewer 2010' on it.
My questions are:
Why are some software titles reporting as having 'Unknown' in the 'Installed Location' column?
Are such software titles actually installed on the device or NOT? The results of the reports I have run provide conflicting views of whether the software is or is not installed on the device.
If the software is actually installed on the device, why is nothing being returned in the 'Installed Location' field?
Thank you for your assistance.

AI reports depends hardware inventory classes. I hope you have enable "SMS_InstalledSoftware" class in AI.
http://technet.microsoft.com/en-us/library/cc161933.aspx
Narahari(Hurry) Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”

Software Metering Report - Install base for all metered software programs - Returns 0

Hi All
I have an issue with one of the software metering reports, Install base for all metered software programs. when run it returns that the metered software is installed on 0 computers.
All usage reports seem to work correctly and I can see usage data for the monitored applications. But anything related to install base such as the one listed above and "Computers that have a metered program installed but have not run the program since
a specific date" either return 0 or are blank.
Any help will be greatly appreciated

Hi All
finally found a fix to the problem. It was very closely related to what Gareth had mentioned regarding Asset Intelligence. The actual method of detecting if a program is installed is done through Software Inventory
Under Custom Client Settings i had enabled Software Inventory on client but never setup any rules to gather data. So i created a new rule for all *.exe files and around an hour later the report started to show up clients.
This blog post also describes the method of setting up software inventory correctly
Thanks to all the help and hopefully this will aid anyone else encountering similar problems

Prime Infrastructure 2.2- problems: Wired Detailed Device Inventory report not running / Cisco 5500 WLCs no listed in subgroup

New installation of Prime Infrastructure 2.2.0 (PI-VA-2.2.0.0.158.ova)
installed fixes/software/device packs:
PI 2.2.1 Poodle Fix (installed)
PI 2.2.1 Maintenance Release (installed,ncs stopped,rebooted)
Prime Infrastrucutre 2.2 Device Pack 3 (installed,ncs stopped,rebooted)
Licences installed (ncs stopped,rebooted)
Added all devices via Bulk Import (Inventory>Device Management>Network Devices)
Problem 1:
The Cisco 5500 WLCs are not listed in Inventory>Device Management>Network Devices (see screen shot) but listed under "All Devices"!
The Cisco 4400 WLCs and the 8500 WLCs are listed within their subgroup.
Devices are in "Managed State"
Problem 2: fixed! (Browser issue)
Problem 3:
Unable to run "Wired Detailed Device Inventory" report because I get the error message: Failed to run report: Unable to retrieve data for: Chassis Information (if Chassis Information is selected, if System Information is selected I get the error message with ...retrieve data for:System Information)
All devices do have an "Admin Status = Managed" and the Last Inventory Collections Status = Completed.
Has anyone the same issues or a tip for me?
Another topic, the "User Defined Fileds" are not exported when with running a "Device Export" (Inventory > Device Management > Network Devices). ;-(
BR
Bastian

Hallo Bastian,
I think you still have browser issue, Using IE is still the best with Prime.
I have exactly same prime 2.2 and installed fixes/software/device packs.
I have no problem I can see all views. I use now IE 11, with Chrome 42.0.2311.90 and firefox 37.01 I have problems too with lots of views. You have not tell what browser + version you have.
Since you have same prime 2.2 as me. I have other problems, can you check yours?
Can you see a functional CLI template page at Configuration > Templates > Features & Technologies:
https://supportforums.cisco.com/discussion/12481691/can-cisco-prime-22-still-do-simple-ad-hoc-deployment-job-cli-over-all-switches
Do you have SNMP Connectivity Failed while Verify Credentials has no errors all green and checked.
https://supportforums.cisco.com/discussion/12494786/snmp-request-exceeds-internal-data-buffer-512-bytes-prime-22-asa-5545

Software inventory reports being discarded

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