Software issues in slate 6 voice tab model

dear sir
I have bought one HP Slate 6 voice tab in the month of February 2015. the device is now showing software issues as mentioned below:
1. All the numbers saved in contacts are getting jumbled in to one another and numbers are getting automatically mixed with other persons contact name. due to this reason, it is very difficult for me to identify the contacts as the numbers are mix matched.
kindly resolve the issue at the earliest.
Vikash kumar
Patna, Bihar

Hey @vikash4iob ,
Welcome to the HP forums.
I understand the contacts on your Slate 6 Voice Tab are getting mixed up.
This could be a few different things such as having accounts set to sync with your contacts, which may be automatically changing them. It could also be the result of having the same contacts saved on your SIM card, the internal storage, or Google account.
Personally I prefer to use the SIM card to store my contacts so that should something happen to my phone I will not lose my contacts.
Try saving your contacts to your SIM and doing some cleanup. After you have them saved to the SIM remove any contacts from the internal storage and set your accounts so that they do not sync your contacts.
You may also want to try the following if that does not help.
Clear all cache on the tablet: Settings > Storage > Cached Data. You should have the option to erase all the cached data here.
Hard reset: While the tablet is on, press and hold the power button for 8+ seconds to force shut down. Turn the tablet back on and see if that helps.
Factory reset: Make sure you backup any important files or information first. Settings > Backup & reset > Factory data reset.
If this fails to resolve the issue please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the following link to get the support number for your region: Phone Assist Worldwide.
Thanks.
Please click the "Kudos, Thumbs Up" at the bottom of this post if you want to say "Thanks" for helping!
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
The Great Deku Tree
I work on behalf of HP.

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Please click the "Kudos, Thumbs Up" at the bottom of this post if you want to say "Thanks" for helping!
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
The Great Deku Tree
I work on behalf of HP.

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I bought HP slate 6 voice tab dual sim (HSTNH-B19C) from Karachi 6 months back. Since then it was working fine on jellybean 4.2.2 until i got a system update Message from Hp. So i updated it with kitkat 4.4.2 successfully.
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Hey @Paracha ,
Welcome to the HP Forums!
I understand you're looking to downgrade back to JellyBean on your HP Slate 6 VoiceTab.
The factory image files are hosted on the HP website for your product. The model you have posted is actually the regulatory information for the battery and not the tablets model. If you can provide me with the exact model I may be able to offer a link to the factory image.
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Thanks!
Please click the "Kudos, Thumbs Up" at the bottom of this post if you want to say "Thanks" for helping!
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
The Great Deku Tree
I work on behalf of HP.

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I would suggest performing a System Recovery on your device. Please refer to the following instructions:
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Hey @littlestarasad ,
Welcome to the HP forums.
I understand you're looking for information about updates for your HP 7 VoiceTab.
At this time, HP has no plans to upgrade the HP 7 VoiceTab products to Lollipop. The latest Android OS available for your product is Kit Kat. We are sorry for any inconvenience.
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Please click the "Kudos, Thumbs Up" at the bottom of this post if you want to say "Thanks" for helping!
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
The Great Deku Tree
I work on behalf of HP.

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Please click the "Kudos, Thumbs Up" at the bottom of this post if you want to say "Thanks" for helping!
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
The Great Deku Tree
I work on behalf of HP.

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Message Edited by milkywayer on 07-Jan-2010 09:12 AM

hi!
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