Software malfunction

My nokia asha 202 was working very much better earlier but when i install a theme of 1 M.B Or more then the apps i've installed would respond to my command. There's an other problem the mail icon in my home screen is appearing but when i touch it it's not opening and when create a shortcut in goto and click on it then it simply says invalid application or application not ready, try again. Please help me with this cause i need that app very much. Please please please help me to resolve it.

Hi,
Welcome to the forum!
You may try to do the restore factory settings and see if it's working. On your phone, go to Settings and then Restore factory settings. Note that the security code is 12345 unless you changed it. If it's still the same, try to re-install or update the software of your phone using the Nokia Suite. Make sure to create a back up before doing it so your files won't be deleted.
You can visit this link for the steps on how to update the software: http://www.nokia.com/global/support/software-update/belle-asha-symbian-software-update/

Similar Messages

Useless support if your software malfunctions. So am i supposed to buy the software again?

se visit http://www.adobe.com/support/contact if there are more questions for Adobe. Thank you.
General Info
Chat start time
Jan 23, 2013 10:36:58 AM EST
Chat end time
Jan 23, 2013 10:59:23 AM EST
Duration (actual chatting time)
00:22:25
Operator
Gokul
Chat Transcript
info: Thank you for choosing Adobe. A representative will be with you shortly. Your estimated wait time is 0 minute(s) and 40 second(s) or longer as there are 1 customer(s) in line ahead of you.
info: You are now chatting with 'Gokul'
Gokul: Hello. Welcome to Adobe Technical Support.
Donna: Hi Gokul, thanks, can you help me with the issue i just described?
Gokul: I have received your query. Please allow me a moment to verify your account and to review the details of your request.
Gokul: I understand that you are unable to create greeting card of your wish measurement using Photoshop Elements 11.0, is that correct?
Donna: Unable to create a greeting card.... something is wrong with the software... updating didnt fix it.... tried upgrading to 11 but there is an error on your site.
Gokul: Thank you for elaborating the issue.
Gokul: I will be more than glad to check and help you with that
Gokul: May I know the serial number of the software?
Donna: I dont know, its a download... how do i check
Gokul: The serial number will be located in your email if you have downloaded the software or on the reverse side of the box if you have shipped the box to you and the serial number is a 24-digit long number.
Donna: Ill check but i dont know if i kept that email.... isnt available under my adobe ID?
Gokul: I do not see serial number registered under your e-mail address.
Donna: I found the order number...
Gokul: It is not valid order number.
Gokul: May I know from where did you purchase the product?
Donna: Adobe store Southeast Asia... can i send you a photo of the order confirmation?
Gokul: May I know the e-mail ID which you have used to purchase the product?
Donna: It doesnt say on the form but the only two i ever use are
Donna: It also says on it that Digital RIver, Internatinoal SARL is theauthorised reseller and merchant of the products and service offered within this store
Gokul: Sorry, you need to contact the reseller from where you have purchased the product to get the serial number.
Gokul: Please contact us back with the serial number of Photoshop Elements 11.0 to get better assist.
Donna: No, adobe owns this product and i need it to work. i am not going to search for some stupid distributor. please let me talk to a manager.
Donna: Im in asia, and i spend my money on original software rather than pirated versions and this is the service i get!!!
Gokul: Do not worry.
Gokul: I retrieved the serial number from Digital river for you.
Donna: not for me .... for adobe
info: Your chat transcript will be sent to
Gokul: I see that the serial number is for Photoshop Elements 10.0 and Premiere Elements 10.0.
Gokul: May I know if you have Photoshop Elements 11.0 serial number?
Donna: thats what i said Elements 10
Donna: I dont have the serial numbers.... they were not on the form.
Donna: Maybe adobe either needs to take this up with their distributors or make sure that it can be found somewhere in the software itself
info: Your chat transcript will be sent to
Gokul: Donna, the chat support for "how to issue" is available only for current version product which is Photoshop Elements 11.0.
Donna: also would be good if i could send screen shots in the chat
Donna: that is adobes problem not mine. I paid for 10 before 11 came out... so, what do i just can the software and lose a couple of hundred dollars?
Donna: there is a malfunction here that is not user created.
Gokul: I'm sorry to inform you that it is an old product and this technical chat support handles issues for the current shipping version of the products.
Gokul: Chat support or Phone support is limited to the current shipping version.
Gokul: And your product does not fall under the chat support boundaries, so I request you to visit the forums for a solution.
Gokul: You can even contact the phone support and purchase contract to get support via phone.
Donna: sorry to say, but i think you just convinced me that i should just buy the pirated version
info: Your chat transcript will be sent to

Hi Donna,
I think it would be good if you exactly explain the issue you are facing. May be we can help you.
Thanks
Andaleeb

Random restarts, Software malfunction? Error message.

Hi everyone!
I would like to ask for your help. My MacBook Pro started the have a malfunction about 1 month ago.
It has been randomly restarting by itself. As you can imagine this can be very annoying when you are working on your projects.... (saving every second)
So basically I brought my mbp to an apple store where they ran all the hardware tests. They said it was the Hard Drive so I bought a brand new hdd and replaced it by myself, reinstalled the system (mountain lion) without a problem. BUT A day after, when I fully copied al my documents from the hard drive I had before (wasn't damaged physically) the restarting started again.
I would highly appreciate if anyone could advise me what to do... since I changed the hard drive and apple said there are no hardware problems.
After all the restarts (there were a lot) I always got an error message which is the following:
Interval Since Last Panic Report: 37551 sec
Panics Since Last Report:          11
Anonymous UUID:                    65BC4D9A-9BB5-534A-0CDA-B688524AAC0C
Tue Sep 23 16:03:51 2014
panic(cpu 0 caller 0xffffff7f947f6f1a): "GPU Panic: [<None>] 5 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xc0000000 0xffffff808f2f1000 0x0a5480a2, D0, P3/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.4.5/src/AppleM uxControl/kext/GPUPanic.cpp:127
Backtrace (CPU 0), Frame : Return Address
0xffffff808e3bb710 : 0xffffff801261d626
0xffffff808e3bb780 : 0xffffff7f947f6f1a
0xffffff808e3bb850 : 0xffffff7f92d5ff1e
0xffffff808e3bb910 : 0xffffff7f92e3412d
0xffffff808e3bb950 : 0xffffff7f92e3418e
0xffffff808e3bb9c0 : 0xffffff7f930faed0
0xffffff808e3bbaf0 : 0xffffff7f92e5ca75
0xffffff808e3bbb10 : 0xffffff7f92d66d50
0xffffff808e3bbbc0 : 0xffffff7f92d647d0
0xffffff808e3bbdc0 : 0xffffff7f92d65845
0xffffff808e3bbea0 : 0xffffff7f92d010a4
0xffffff808e3bbef0 : 0xffffff7f947ba0df
0xffffff808e3bbf40 : 0xffffff7f947b91e7
0xffffff808e3bbf60 : 0xffffff801263e25e
0xffffff808e3bbfb0 : 0xffffff80126b3137
      Kernel Extensions in backtrace:
         com.apple.driver.AppleMuxControl(3.4.5)[49FEF732-D7A3-327B-A7AA-6AC5A6E3DCFF]@0 xffffff7f947e9000->0xffffff7f947fbfff
            dependency: com.apple.driver.AppleBacklightExpert(1.0.4)[1D0BB11E-7D71-34CF-ACC3-57DF01CADA 08]@0xffffff7f947e4000
            dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f92c68000
            dependency: com.apple.driver.AppleGraphicsControl(3.4.5)[4A2C8548-7EF1-38A9-8817-E8CB34B8DC A6]@0xffffff7f947d0000
            dependency: com.apple.iokit.IOACPIFamily(1.4)[A35915E8-C1B0-3C0F-81DF-5515BC9002FC]@0xfffff f7f92be8000
            dependency: com.apple.iokit.IONDRVSupport(2.3.7)[6C8CFC18-75F0-3DEF-86C7-CEB2C1FD6BB1]@0xff ffff7f92cea000
            dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[990D1A42-DF16-3AB9-ABC1-6A88AC142244]@0 xffffff7f92ca7000
         com.apple.NVDAResman(8.1.2)[96AE69DE-8A37-39D0-B2D3-D8446A6AA670]@0xffffff7f92c fe000->0xffffff7f92fa3fff
            dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f92c68000
            dependency: com.apple.iokit.IONDRVSupport(2.3.7)[6C8CFC18-75F0-3DEF-86C7-CEB2C1FD6BB1]@0xff ffff7f92cea000
            dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[990D1A42-DF16-3AB9-ABC1-6A88AC142244]@0 xffffff7f92ca7000
         com.apple.nvidia.nv50hal(8.1.2)[988EAF3A-3318-3787-8A5A-844830FA1522]@0xffffff7 f92faf000->0xffffff7f93283fff
            dependency: com.apple.NVDAResman(8.1.2)[96AE69DE-8A37-39D0-B2D3-D8446A6AA670]@0xffffff7f92c fe000
            dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f92c68000
         com.apple.driver.AGPM(100.12.87)[621C8E31-07A5-38AC-95C9-F600FA62270B]@0xffffff 7f947b8000->0xffffff7f947c7fff
            dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f92c68000
            dependency: com.apple.driver.IOPlatformPluginFamily(5.3.0d51)[7B50B447-FF44-3529-9505-3F49C F1CCB4F]@0xffffff7f9371e000
            dependency: com.apple.iokit.IONDRVSupport(2.3.7)[6C8CFC18-75F0-3DEF-86C7-CEB2C1FD6BB1]@0xff ffff7f92cea000
            dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[990D1A42-DF16-3AB9-ABC1-6A88AC142244]@0 xffffff7f92ca7000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
12E55
Kernel version:
Darwin Kernel Version 12.4.0: Wed May 1 17:57:12 PDT 2013; root:xnu-2050.24.15~1/RELEASE_X86_64
Kernel UUID: 896CB1E3-AB79-3DF1-B595-549DFFDF3D36
Kernel slide:     0x0000000012400000
Kernel text base: 0xffffff8012600000
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 4414805088952
last loaded kext at 1784078608355: com.apple.driver.AppleUSBCDC 4.1.23 (addr 0xffffff7f94906000, size 16384)
last unloaded kext at 1857495295190: com.apple.driver.AppleUSBCDC 4.1.23 (addr 0xffffff7f94906000, size 12288)
loaded kexts:
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.iokit.IOBluetoothSerialManager 4.1.4f2
com.apple.filesystems.autofs 3.0
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AGPM 100.12.87
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleHDA 2.3.7fc4
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.1.4f2
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.driver.AppleSMCLMU 2.0.3d0
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.ApplePolicyControl 3.4.5
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.GeForce 8.1.2
com.apple.driver.AppleIntelHDGraphics 8.1.2
com.apple.driver.AppleIntelHDGraphicsFB 8.1.2
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleMikeyDriver 2.3.7fc4
com.apple.driver.AppleMuxControl 3.4.5
com.apple.driver.AppleMCCSControl 1.1.11
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.SMCMotionSensor 3.0.3d1
com.apple.driver.AppleUSBTCButtons 237.1
com.apple.driver.AppleUSBTCKeyboard 237.1
com.apple.driver.AppleUSBCardReader 3.1.7
com.apple.driver.AppleIRController 320.15
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.iokit.SCSITaskUserClient 3.5.5
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.3.1
com.apple.driver.AppleUSBHub 5.5.5
com.apple.driver.AirPort.Brcm4331 615.20.17
com.apple.driver.AppleFWOHCI 4.9.6
com.apple.driver.AppleAHCIPort 2.5.2
com.apple.iokit.AppleBCM5701Ethernet 3.6.1b4
com.apple.driver.AppleUSBEHCI 5.5.0
com.apple.driver.AppleEFINVRAM 1.7
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 1.7
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.7
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2.1
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 2.3.7fc4
com.apple.iokit.IOAudioFamily 1.8.9fc11
com.apple.kext.OSvKernDSPLib 1.6
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.1.4f2
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.iokit.IOSurface 86.0.4
com.apple.iokit.IOBluetoothFamily 4.1.4f2
com.apple.nvidia.nv50hal 8.1.2
com.apple.NVDAResman 8.1.2
com.apple.driver.AppleSMBusPCI 1.0.11d0
com.apple.driver.AppleGraphicsControl 3.4.5
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.3.7
com.apple.driver.AppleSMBusController 1.0.11d0
com.apple.driver.AppleHDAController 2.3.7fc4
com.apple.iokit.IOGraphicsFamily 2.3.7
com.apple.iokit.IOHDAFamily 2.3.7fc4
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.3.0d51
com.apple.driver.AppleSMC 3.1.4d2
com.apple.driver.AppleUSBMultitouch 237.3
com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.5
com.apple.iokit.IOUSBHIDDriver 5.2.5
com.apple.iokit.IOUSBMassStorageClass 3.5.1
com.apple.driver.AppleUSBMergeNub 5.5.5
com.apple.driver.AppleUSBComposite 5.2.5
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.5
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.5.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.5
com.apple.iokit.IO80211Family 530.4
com.apple.iokit.IOUSBUserClient 5.5.5
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOAHCIFamily 2.3.1
com.apple.iokit.IOEthernetAVBController 1.0.2b1
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOUSBFamily 5.6.0
com.apple.driver.AppleEFIRuntime 1.7
com.apple.iokit.IOHIDFamily 1.8.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220.3
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 345
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.7
com.apple.iokit.IOPCIFamily 2.7.3
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
Model: MacBookPro6,2, BootROM MBP61.0057.B0C, 2 processors, Intel Core i7, 2.66 GHz, 4 GB, SMC 1.58f16
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334648302D4346382020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334648302D4346382020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.100.17)
Bluetooth: Version 4.1.4f2 12041, 2 service, 11 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: HGST HTS721010A9E630, 1 TB
Serial ATA Device: MATSHITADVD-R   UJ-898
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0237, 0xfa120000 / 5
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa130000 / 4
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 3
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8218, 0xfa113000 / 8
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0xfd110000 / 4
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 3
Message was edited by: D0n0lier

D0n0lier wrote:
Hi, thank you. I brought my computer to an apple store genius bar already and they said there is no hardware problem.
They said, they have no personnel to read the kernel panic... I'm in France.
Then you went to a store that does not seem to have qualified personnel. This is the extract from the kernel panic report that clearly indicates the GPU issue:
Whether your HDD has a problem is a separate issue, but there is no indication here that there is a HDD problem.
Ciao.

Hardware or software malfunction?

Hi everyone.
within the space of a few days my iMac early 2008 started throwing the spinning pinwheel more and more until I couldn't even do anything after logging in. Finder would just hang at the slightest click. I got into safe mode ok and disabled the startup items and things were normal for a few hours. Then the erradic behavior came back until it eventually got worse. Many hard shut downs and restarts later and even in safe mode the spinning pinwheel will come at the slightest mouse movement or click after booting. At this point I can start normally, log in, and load Finder. But after that everything hangs and this also in safe mode.
Basically I'm wondering if my OS got corrupt somehow or if my drive is malfunctioning. I'd bring it to my trusted Mac repair place but they are on vacation until April 1st, so I have some time to troubleshoot it myself and I know a bit about Macs and OSX, as I come from the computer industry.
Here is what I have done so far
1. ran standard and extendend hardware tests from install DVD.
the standard test passed and the extended test threw an error
4HDD/11/40000000:SATA (0,0)
reserach on the interweb shows differnet reports which don't seem too alarming.
2. ran disk utility a few times from the install disk.
first verify was fine. second verfiy threw an error at "checking catalog file"
incorrect block count for file 2014.03.24.asi (it should be 110 instead of 55)
then first aid failed > file system or repiar failed.
in spite of this I could run repair disk and this came back "repaired successfully."
>> Here I began worrying and just wanted to secure my data. <<
3. I tried to run time machine in safe mode and that worked for about 10 GB and then TM stalled
4. i read that i could make a disk image of my main drive via disk utility as an alternative to time machine
i tried this, running DU from the install DVD, but got an "unable to create dmg input/oputput error". The internal HD is 320GB.
5. I booted iMac in target disk mode and hooked it up to my Powerbook G4 (i knew this computer would come in handy one day!) and began transferring my most important files which i hadn't backed up.
the file transfers work best when the computer is cold and when the file size is small. If i try for example to copy anything over 10-20MB in size the transfer just trickles at 2MB every few minutes. Smaller files or folders like email or pictures transfer fine for a about 30 minutes until the disk gets warm (i'm assuming this here!) and then things slow down dramatically.
I eject the target disk and wait for four hours or so, then when i boot it back up, transferring goes at normal speed. i have managed to back up most of my data this way the last two days.
6. as a last measure I installed OS X 10.5.4 (what shipped with my iMac) on an external firewire drive
I thought i could use this method to check the problematic disk with a better third party tool, clone the internal HD, or simply just erase the HD and reinstall OS X. I haven't tried those things yet because I am still unsure the drive is failing. I mean it really feels like something is very wrong, but disk utility runs on the HD with no errors and the hadrware test comes back error free. I know not to trust these utilities 100% but i would expect them to recognize a failing HD. Or am I being naive? If the disk is indeed failing then zeroing the drive and reinstalling OS X makes no sense and I want to replace the HD asap.
I'm curious to hear what the experts have to say. Maybe I missed something in my troubleshooting. It's been many years since I last had any serious Mac trouble, so i'm a bit out of touch.
best regards, Dan

>>...the file transfers work best when the computer is cold and when the file size is small. If i try for example to copy anything over 10-20MB in size the transfer just trickles at 2MB every few minutes.
You're having trouble transferring files over 20MB, seemingly even right after starting TDM. That doesn't sound like "long periods of time".
You couldn't access the drive usefully while booted from the DVD either.
EFI and SMC firmware updates for Intel-based Macs
http://support.apple.com/kb/TA24366 was originally published in late 2006, I don't think the problem ever applied to your model.

MacBook Air software malfunction

Hello, I am having trouble with my OS X software, I downloaded it on my macbook air, it's the OS X 10.9.1 version, but it did not download properly, I noticed that I do not have certain apps that are supposed to be added when the download is complete & I have alot of issues with the opening of my emails & the over all functioning of apps my pc.
Any kind of comments or tips to help me, I'll be really greatfull!
Please & thank you.

There are three ways:
A. Reinstalling Mavericks, Lion/Mountain Lion Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall Lion/Mountain Lion, Mavericks: Select Reinstall Lion/Mountain Lion, Mavericks and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
B. Install or Reinstall Lion/Mountain Lion from Scratch
Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Erase the hard drive:
1. Select Disk Utility from the main menu and click on the Continue button.
2. After DU loads select your startup volume (usually Macintosh HD) from the
      left side list. Click on the Erase tab in the DU main window.
3. Set the format type to Mac OS Extended (Journaled.) Optionally, click on
        the Security button and set the Zero Data option to one-pass. Click on
      the Erase button and wait until the process has completed.
4. Quit DU and return to the main menu.
Reinstall Lion: Select Reinstall Lion/Mountain Lion and click on the Install button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible
            because it is three times faster than wireless.
C. Internet Recovery
A third way is when you replace a drive or must re-partition your drive. Then you will restart the computer using COMMAND-OPTION-R to invoke a net-based Recovery HD with which you can re-partition and format a new drive then do a fresh install of Mountain Lion.
Also, see OS X (Lion/Mountain Lion)- About OS X Recovery.

Software malfunctions Z10

Dear All, I really hope to receive Your support, because RIM Italia, doesn't give a possibility to have a clear answers!
My Z10, since one month, doesn't save the new contacts in the phonebook and it's a HUGE problem!
I've an updated software and all the rest work quitly well.
When I try to save a new contact, the phone seem to register it and to save it, but when I search it in the phonebook (rubrica), I don't find it!
How can I solve this problem urgently?!
Will be really gratefull for Your kind replay!

elina_ol wrote:
Dear All, I really hope to receive Your support, because RIM Italia, doesn't give a possibility to have a clear answers!
My Z10, since one month, doesn't save the new contacts in the phonebook and it's a HUGE problem!
I've an updated software and all the rest work quitly well.
When I try to save a new contact, the phone seem to register it and to save it, but when I search it in the phonebook (rubrica), I don't find it!
How can I solve this problem urgently?!
Will be really gratefull for Your kind replay!
Try rebooting, hold down the top button until the phone switches off, or press the 2 volume buttons simultaneously. Then switch back on.

HT4623 Software Malfunction

I just downloaded the most recent software update. After it was complete, my phone will not respond. All I have is a blank blue screen. Any suggestions?

Restore from Recovery Mode. Use a USB port on your computer, not a hub. http://support.apple.com/kb/HT1808
This assumes your phone is not jailbroken. If it is you are out of luck.

Does it need fixing or there's a software malfunction?

My blackberry's screen suddenly stopped working when mobile is slid up... Later, the next day, I tried unlocking it but touchscreen wasn't working AT ALL... I pressed the lock button to lock it & unlock it, then the screen wouldn't work in any way. The phone hasn't fallen anytime recently but it did fall into water & got repaired 3 months ago

Hi and Welcome to the Community!
Anytime random strange behavior or sluggishness creeps in, the first thing to do is a battery pop reboot. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
That said and given the prior water damage, the only thing predictable about moisture intrusion into a BB (indeed, any electronic device) is that the results will be unpredictable. I've seen some come back up right away and be fine. I've seen others never work at all. I've seen still others run for a bit, and then die later. And every thing in between.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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My phone has blue screen od death due to ios7 malfunction there for in usable how can i see if my contacts are backed up to icloud. it will not let me log on

i have the blue scrren of death on my iphone 4s due to the ios7 software malfunction which i am not happpy about. my icloud will not let me log into it which s making e frustrated. i am reciving a new phone but i am worried about losing my contacts how can i see if i can retrevive them once i get a new apple devce please someone help me.

Go to icloud.com from your computer and sign into your account. Any iCloud data you see there will sync to your new phone when you sign into your account.
Also, if you have a recent backup of your phone, restore that backup to your new phone when you get it to transfer your data, settings, apps and other purchased media. More details here: http://support.apple.com/kb/ht2109.

T430 Keyboard malfunction

Hi everyone.
I am experiencing a serious problem with my just recently acquired T430 - specifically with its keyboard:
- It seems like the keyboards circuits / electrical contacts are not very well isolated resp. poorly designed (at least that's my explanation for the problem) - so that pressing a or in my case some specific keys triggers multiple other keys! Mainly the upper part of the keyboard is affected (Tab/Number/F/Hotkey - Rows).
- Now - I had this problem like after one month using the laptop - I called the support and got replaced the keyboard (great service) but now - like again one month later - it seems like exact the same malfunction occurs again!
I don't think, that I am using and treating my laptop the wrong way... au contraire I am almost too careful handling it.
So
- Does anybody else have/had the same problem?
- Do you think the problem could even be a software malfunction and not based on hardware?
- What can I - what should I - what would you do?
Any input and help is appreciated!
Greetings
TG
Solved!
Go to Solution.

Good Afternoon Guenst,
If you have replaced the keyboard and you are still having a problem you may want to send your system in for repair at the depot.
Usually when a problem like yours persists, the problem the system seems to be having does not have an obvious solution.
I recommend calling the support line and having them set you up to send in your system for repair.
The repair depot might be able to better pinpoint and fix your keyboard issue.
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Usb ports malfunctioning

Hi guys i am facing a malfunction in my usb ports of hp pavilion 15 p030ne windows 8.1 64 bit all my devices like my iphone , tablet and other mobiles keeps connecting and disconnecting frequently. while usbs works fine and stay connected. i have tried updating bios , installed all the recommended drivers from the hp support page but still facing the same problem . Help plz its not a hardware issue its software malfunctioning.

Hi there @UMERJIVA,
Welcome to the HP Support Forums! It is a great place to find the help you need, both from other users, HP experts and other support personnel.
I understand that you are having problems with intermittent connections with some devices to USB ports on your notebook. I am happy to help.
First to clarify, do you have any similar problems with external hard drives?
Does it happen on all the USB ports on your notebook, or is it just a certain one or ones?
Does it happen when the notebook is on AC power or on battery, or both?
Take a look through this page:
HP PCs - Troubleshooting USB connections (Windows 8)
Let me know.
Malygris1
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
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Lion 10.7.3 Update - Shame on you Apple !

Just updated my 2011 MBP Lion from 10.7.2 to 10.7.3 and now I'm looking at it doing a long 5 hour Time Capsule Restore.
Why ?
Well after the "update" which is not a update it's a "downdate" my MBP has gone wild:
> very very poor performance: 40+ sec. boot time from 20 sec. on 10.7.2. Also incredible very poor performance after booting up loading widgets took forever, opening finder took forever etc.
> poor network performance: i have a 4th Gen Timecapsule with a 450 Mbps wifi connection with my MBP and transfering 200 MB (to save my work before restore) took forever 150kbps from ~14 MBps in 10.7.2.
> odd bug: could not change my background picture anymore in real time, only after restart.
> sound didn't work anymore and connecting it by optical to sound system didn't help. By the way Apple, you have not been able to FIX multiple speaker setup in Audio Midi utillity.
> smc and pram reset didn't help
All those things happened on a MacBook Pro 2011 2.2 Ghz Core i7 8Gb Ram and a Seagate Momentus XT.
SHAME ON YOU APPLE ! I am an ex-windows user and this kind of s*** didn't happen on Windows after an update. I've literally invested thousands of dollars into your products and this is how you treat me and other like me customers ?
I have to put my work on hold and lose precious time reinstalling your crap software because a crap update made it much more worst? I am really missing Steve, I guess he would hit your engineers with a bat before launching crap software like this !
I should have sticked with the Snow Leopard...
Signing,
A very unhappy customer who cannot deliver his work because of Apple who is making fun of him and of other customers alike.
SHAME ON YOU !

@dariocotti and @Devalin just looked at most of your posts... hmmm... i am thinking your a mess, not to mention very impatient, electronic and digital items are new to you eh? All joking aside, obviously your settings or something internal, hardware, software, or maybe its just the atmopheric pressure of being to high of an altitude. But WHOA... calm down. Make an appointment to an apple store, reinstall Lion, ask nicely for help, but dont bash what you dont understand. I trully believe that you might have been in areas you really shouldnt be unless you fully understand i.e, the application Terminal or maybe your cat sleeps next to the computer, and some minisule particle is affecting the workings... who knows... so many possibllities. Do you both have AppleCare? You could call the 800 number. @dariocotti @Devalin...It seems you have been having some issues for some time, well today is a great day to fix both your dilemas... just need some patience and some finger crossing that it is not hardare related. If it is software related, i.e. messed up permissions, or software malfunction (even user malfunction) ... that could all be fixed! I would try to start in safe mode... that you do by holding down the shift key, if it restarts, ok reinstall Lion imediately after by holding down the command + R key by restarting. (don't reinstall lion from your time capsule). Look, my email is in my profile, I will help yo both if you like, you can even ask me questions any time. If you use ichat, we can video confrence each other. I am serious! Of course getting back to you sometimes might take some time, cause I do have a lot a homework from the university but I am an optimist and no dilema is really a dilema, everthing can be fixed (as long as it is not a hardware issue... lol).

Problem with lines in Flash!!!

Hello, I am currently using flash cs5.5. I am not having any software malfunctions or anything like that, I am just having a prolem with lines. When drawing with the pen, (or even pencil tool), is there anyway to make the lines you draw one solid line when you're done? For example, if tracing with the pen tool, each time you put an anchor, it creates a different line, which is fine while you're drawing it. I'm wondering is there anyway to select a certain amount of lines and make them one solid line? Let's say I am drawing an ear with the pen tool; by the time i am done drawing it, it is made up of 3 seperate lines. I did not know if there was anyway to select those three lines and make them one solid line? I know that I can double-click, but I just want to select the ear, not the entire head, (which is what happened when I double-click).
Hopefully I got my question across, I'm not really sure how to describe it. Any help is greatly appreciated. Thank you so much!
~~~~~~~~~~~~~~~~~~~~~~~~~~
Also too, on a 100% different note, I am also running into a different problem with lines. When drawing with the pencil tool, everytime I trace something with curves or bumps, by the time I let off the tablet, (this is not a tablet problem), the line with be in 100 different segments, even though I drew the line with one solid motion. It seems to do it more when I am working within a symbol. I do not know if there is a fix for this or not, but again, any help is greatly appreciated.
Please do not get confused, both of these problems are 100% different from each other. The first is just something I am wondering if it exists. The second is more of a malfunction/glitch with the progam. Thanks again!

Not sure if I understood you completely but let me suggest you a couple of things.
1. Try drawing in Object mode. (available lower down in the tools panel. shortcut - J)
The entire shape you draw now without releasing your mouse button will be treated as one shape object. These can be selected independently, broken apart (Ctrl + B) and even combined (Modify Menu -> Combine Objects -> Union). You can perform all the normal shape editing tasks as well on shape objects directly.
2. For Pencil/brush tools, you can set the curve smoothness for your tools from the Properties panel -> Smoothness option.
If you already have a line or curve drawn on Stage with too much of segmentation, you can select it then goto bottom of the Tools panel and click on Smooth button multiple times till you get the desired smoothness.,
Hope this helps! Let me know in case of any doubts.
-Nipun

My Mail app sends me to home screen when I open it

Let me tell you what I have done after reading all of the threads on this forum about this issue.
• Closed the app mail and restarted it #RollEyes #duh
• Turning phone off and turning it back on
• Resetting Phone
• Removing all of the mail accounts from my mail app (using the Settings app), then re adding
• Removing all of the mail accounts from my mail app (using the settings app), then shutting down phone, then re adding
• Removing all of the mail accounts from my mail app (using the settings app), then resetting phone, then re adding
• Deleting all of my mail from the mail servers (using my computer) for the last two days, then "delete forever" all of that mail that I moved to the trash (my mail app stopped working today - so two days should cover it)
• Putting the phone in airplane mode
• Setting the phone to "data off"
I still get a mail app that "opens" then immediatly goes back to the home screen (the mail app is still "running" as I can see it when I double tap my home button to see the "running" apps)
I've been using apple products since I was 5 years old, family of electrical engineers, and I'm stumped. I love apple and the reason I've used their products is to avoid software malfunctions etc. . . I'm not gonna lie, it's gotten worse over the last few years with Apple's growing popularity. . .
Gonna need a solution as I use my mail for work on a daily basis
using iPhone 5S Champagne with latest software 7.0.4
<Personal Information Edited by Host>

Restore as new, THEN restore from the backup. It seems as if the Mail App is corrupted. Last Sunday this happened to me on my iPad (Mail app quitting, just like in your case). I restored as new, then reinstalled the backup. Luckily I had a backup (from the day before) which was backed up BEFORE the mail problem appeared.
If the above does not solve your problem, I suggest restoring as new and redownloading each app individually, and then transferring your photos from iPhoto on the Mac (or whataever photo app on Windows) and content independently.
If that does not solve your prblem, there might be a hardware problem.

Qosmio F60 keeps freezing up

Ok Im getting desperate here, I really dont want to get my F60 repaired.
Ive had it for about 2 weeks now, and it constantly freezes.
It freezes mainly when I put the thing to sleep. It also freezes sometimes when booting up, waking up, switching users and when I put it into hibernation mode.
There isnt very much software on the machine, theres a few games, AVG, firefox and not much else.
So I thought Id try the Toshiba utility PC Diagonostic Tool. It wont work not matter what, it will always freeze up the computer.
What actually happens is, when I put the computer to sleep, Windows 7 shuts down to a black screen, the screen goes black (but does not turn off), and the fans start booting up and spinning. The power light stays on, and I can push the volume buttons and they make sounds.
I cant do anything else though, it just stays black, and wont turn off, and I have to hold down the power button to get it to turn off.
I installed all my programs the first week I had it, and it was working fine.
The only thing Ive done since was change the power settings, but I changed them numerous times since to try to get it working again and it doesnt. Ive also ran a Windows update (for the first time) after the problem was happening to see if that fixed it. It comes up with no updates in the Toshiba utility.
Windows start up repair cant fix it or find anything wrong, and using system restore does nothing either.
Is there anything I should do or know before I go back to the shop?
The only other thing I have to mention is that it takes Windows 7 ages to start up.
Not the booting process, but when you log into the OS it takes about 5 minutes to load all the components up, I usually have to wait a few minutes for it to even connect to my Wifi, it starts up in the same amount of time as my dodgy laptop with XP and a dodgy hard drive.
Ive only just noticed this because I now do a full reboot instead of wake up like I was doing in my first week.
A search of google and this forum doesnt turn up many answers.

Hi killer1500,
At the moment I would not say its a hardware malfunction. Theoretically it could be software malfunction
Your notebook should be still under warranty. That means hardware can be exchanged for free from authorized service provider but before you contact the guys you should reinstall Windows.
You can use the HDD recovery feature as PauPau wrote or you use the Toshiba recovery disk that you have created. It will restore your notebook back to factory settings, that means you have the same settings as you purchased it (out of box settings). With these settings your notebook is pretested. With other words there are no software issues on recovery image without additional software.
Check this!!!

Software malfunction

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