Software missing

Lost the disk for install, C6380 All-in-One printer. downloaded full software and drivers from HP. Will see printer with USB cable now. Got the home network diagonostic utility, says software missing and routes me back to HP with no answer. Want to go thru my network-router like beforeis all! lol
Robert

Hi rw6107,
Did you get a new pc and need to install the software? Is the printer currently connected to your router? If so, is it wired or wireless? If it is wireless, is there an option to convert usb to wireless from the All Programs\HP\Photosmart C6380 directory?
Here's a link to your user guide if you would like it: http://h10032.www1.hp.com/ctg/Manual/c01527492.pdf
If I have solved your issue, please feel free to provide kudos and make sure you mark this thread as solution provided.
Although I work for HP, my posts and replies are my own opinion and not those of HP.

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Dolby Advanced Audio Interface software missing HP Pavilion Ultrabook 14-b003sa

I updated my HP Pavilion Ultrabook 14-boo3sa to windows 8.1 a couple months ago and since then the dolby advanced audio interface software is missing. The speakers are working and sound fine but I just want the option of the equaliser again. I have looked at the drivers available online and the most upto date driver for audio for this laptop is an IDT audio driver from 2012 for windows 8. Is there a more upto date driver that has the interface software? or is it just a case that the software has been removed on the update due to compatability issues? It sounds like dolby advanced audio is still active there is just no interface available as before I updated to windows 8.1. Please help. Thank you.

Hi Lhawley91,
I understand you are having issues with the Dolby Advanced Audio Interface software missing HP Pavilion Ultrabook 14-b003sa. This package contains the driver that enables the IDT High-Definition (HD) Audio for Windows 8.1.
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-112631-1&cc=us&dlc=en&lc=en...
Hope this helps.
Thanks.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Beats audio software missing after I installed windows 8.1

Beats audio software missing after I installed windows 8.1
my laptop: HP pavilion p011sv

Hi @Boukou ,
Thank you for your inquiry.
I understand that after updating to Windows 8.1 you no longer have the Beats Audio software.
You should be able to download an updated audio driver from HP Pavilion 15-p011sv Software & Drivers page .
This should reinstall your Beats software.
Good Luck!
Sparkles1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Cd burn software missing

HELP ! i've a real headache here regarding the combo drive. i think i may have deleted the software that burns the audio onto cd, when i inserted a cd to burn it said "no burn software" and with that it would not eject the cd. i've tried all combos to eject (safe mode,single user,hold restart,command+e,emptied the pram,f12,first aid,check permissions,repair permissions etc and nothing at all works,i've scanned the forums but to no avail, there must be someone out there that has heard of this problem and solved it, any help would be greatly appreciated. mastercircuit (first time posting a problem and new user to apple forums)

Hmmmm... No Eject.menu along with those others? I just checked and I have it right next to them in my Tiger. It's disquieting that something disappears like that.
Try:
[Pacifist|http://www.charlessoft.com>
[Pacifist Documentation|http://www.charlessoft.com/Pacifist_Documentation/English/index.h tml]
[Kappy: How to Use Pacifist to Replace Deleted or Missing OS X Components|http://discussions.apple.com/message.jspa?messageID=9044169#9044169]
Still, holding down the mouse button at startup should eject the disk because those features work without an operating system even being present on the computer. If it isn't working it suggests something very fundamentally wrong - maybe a broken drive. Have you tried all those eject options, especially those that are done before the computer even starts booting properly?
I think once you get the disk out it is time for:
Boot from the installer disk, select language if applicable, choose utilities, run Disk Utility and verify (and repair if necessary) the drive. You can verify a drive from DU on your main drive while booted but I have found this can result in incorrect reporting of errors. To repair your drive you have to run it from a drive other than the boot drive anyway.
Next, boot from your drive in [Safe Mode|http://docs.info.apple.com/article.html?artnum=107393] and repair permissions. You can repair permissions while booted from the installer disc but this uses the permissions configuration on the installer disc which may be out of date if you have run any updates on your computer. Booting your computer to Safe Mode restricts the number of things running on your computer while permissions are being run and does a bit of spring cleaning at the same time.
[Resolve startup issues and perform disk maintenance with Disk Utility and fsck|http://docs.info.apple.com/article.html?artnum=106214]
[Using Disk Utility in Mac OS X 10.4.3 or later|http://docs.info.apple.com/article.html?artnum=302672]
[Disk Utility's Repair Disk Permissions|http://docs.info.apple.com/article.html?artnum=25751]
From BDaqua (couldn't have said it better):
"Try Disk Utility
1. Insert the Mac OS X Install disc that came with your computer (Edit: Do not use this disc if it is not the same general version as what you have currently on your computer, e.g. use a Tiger disc for a Tiger drive, not a Panther disc), then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu. (In Mac OS X 10.4 or later, you must select your language first.)
Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.
3. Click the First Aid tab.
4. Click the disclosure triangle to the left of the hard drive icon to display the names of your hard disk volumes and partitions.
5. Select your Mac OS X volume.
6. Click Repair. Disk Utility checks and repairs the disk.
Then Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes."

Quicktime Pro software missing.

I have a .mov file I am unable to view in Quicktime Pro 7.1 for Windows.
When I try to run it, I get the following error:
Some Quick Time Software is missing... etc.
When I ask it to continue, it brings me to a Quicktime Components page.
Which one do I need? There are many to choose from and some just don't look like they relate.
Also, I cannot play this on my eMac running 10.4. Same thing.
Under movie properties, the Sound Track is WMA2 and the Video Track is WMV3. You'd figure a PC running XP Pro would have the necessary codecs?
Thanks for any insight to this.
Mike
Athlon 1800 Windows XP Pro

The reason it may play on a Mac is that those users have installed http://flip4mac.com component which allows playback of WMP formats via QuickTime.
Flip4Mac is a Mac replacement of Windows Media Player for Mac. Microsoft no longer makes a Mac version of Media Player.
Is your Media Player version 9?
*Edit*
We were both typing at the same time.
Use the Mac that has Flip4Mac "Pro" to export as WMP file (.wmv) and it should work in Media Player.

Trial Software - Missing codec questions

Currently using PPro 6.5 and tempted to try CS4 and then CS5 when available to test to see if its worth upgrading.
Read on the FAQ - "some codecs for encoding MPEG formats are available only with the full version of these products"
First question - What are the titles of the missing codecs if that doesn't just mean the standard mp4/H264 codec which just needs QuickTime to be installed ?
Second - Do any of the old codecs need to be upgraded from the ones I use in Pro 6.5 to use CS4/CS5 - if so which ones need upgrading and to which version ?
My Video cam (Panasonic S15) uses a MPG format (not mp4) so I would like to test the new software versions with correct codec to compare outputs to that of PPro 6.5
Thanks for any help or details you can post

All of the missing MPEG CODEC's should be Adobe MainConcept. I think that all of the included (in the full-paid version) CODEC's are from MainConcept.
If one needs to test with MPEG footage (a very common need), then the 30-day, money-back guarantee is the way to go. One buys the full version, installs it (after first uninstalling any trials and running the appropriate Adobe Clean Scripts several times), tests it for < 30 days, and if it is not what they are looking for, then ship it back and request the full refund.
Good luck, and glad that you at least found the MPEG limitation - too many others do not.
Hunt

Sony z3 compact software missed update?

Have tried to find the answer to what software update the xperia z3 compact phone is up to from Telstra, no luck putting together all of the posts! My issue is I think my phone may have missed an OTA software update - the 23.1.A.1.28? Phone is currently Android 5.0.2 / 23.1.A.0.726. My xperia z3 tablet, which I bought unlocked overseas and which gets OTA updates directly from Sony, is WAY ahead - was on 23.1.A.1.28 from about May and last week updated to Android 5.1.1 / 23.4.A.0.546. Even knowing my tablet is so far ahead, it does seem VERY slow that my phone is still on 23.1.A.0.726 and not even 23.1.A.1.28??

Hi Kylie_c1
We're expecting to release the following update anytime from today - it's down for a 3/8/15 update.
If it changes, our handset update board here: http://crowdsupport.telstra.com.au/t5/Device-Updates/bd-p/Device_Updates will change to recognize this.
Software Version (Current)
Android 5.1.1 - Lollipop
Software Build (Current)
23.4.A.0.546
I don't have the details of the last version, as our info has been updated to take into account this newly approved update.

B&O Equalizer Software missing after the upgrade to windows 10

After the upgrade to windows 10, the pre installed B&O Equalizer software is missing. Besides after i installed the audio driver provided by Hp Support , the sound quality and the level are degraded.
I am unable to find the software. Help

Hi ,
Thank you for visiting the HP Forums! A great place where you can find solutions for your issues with help from the community!
I came across your post about the Notebook, and wanted to assist you! I have looked into your issue about your HP Pavilion 15-ab029tx Notebook and issues with Bang & Olufsen Equalizer Software. Try using the Windows Update Troubleshooting tool to fix the problem.Here is a document that shows how to update drivers that are not working correctly with Windows 10.I hope this helps. Thanks.

HP SimpleSave 2TB md2000h Software missing

I have a HP SimpleSave 2TB External Hard Drive (md2000h), it has stopped working properly after a recent reformat. The Application Back-Up Software no longer loads when i execute HP Launcher.exe, it appears to be missing. it is over 2 Years old, so out of warranty, tried all of the HP support options for this item, but there is no longer an option for Software/Driver downloads listed for the HP SimpleSave 2TB md2000h External Hard Drive? Has any one got any solutions or options where to get the Original HP Automatic Backup Software.exe download from for the HP SimpleSave 2TB model?

Liverpool 8
Welcome back to the HP Community Forum.
I have a copy from my own SimpleSave Drive of the software that you can download --
Version 1.0.2.36
SimpleSave_HP_Software –BlackCat_1-2TB_V1-0-2-36
Understand this archive is not from HP -- that source is no longer available. This is from my personal Archive. The only reason the Archive contains the name "BlackCat" is to emphasize the "Non HP" source -- and because the Drive from which it was removed was called "BlackCat".
The software was never used, by the way. I can attest only to it's availability and that it is clean of "bugs and dirt". I never used the program; the hard drive was used as external archive until its failure a few months or so back.
The download / software matches that of another HP Expert's Archive -- we were hoping to find an HP source and compared notes a few months back. The HP site is closed and HP software is not any longer available for download from HP.
I would strongly suggest that when you can get to the data on the disk again that you do so and then copy the data to another external drive. Do not any longer depend on this Drive - certainly the software is not any longer supported and should not be used longer than absolutely necessary.
Click the Kudos Thumbs-Up to say Thank You!
And...Click Accept as Solution when my Answer provides a Fix or Workaround!
I am pleased to provide assistance on behalf of HP. I do not work for HP.
Kind Regards,
Dragon-Fur

IDVD burning software missing from my applications

Help! How can I get IDVD reinstalled on my G4 Quicksilver 933 MHZ with a super drive? I had a repair done to it and the tech erased the hard disk and started over and somehow lost IDVD. I had updated it to OS X.3.9, but now I want to burn a DVD and IDVD is not installed. I don't know how to get it off the original disks that came with the computer. Can anyone give me some directions? It is an older version but I don't want to buy a new copy of ILife when the burning software obviously came with the computer.
Mac G4 Quicksilver Mac OS X (10.3.9) Have Super Drive and no IDVD

Sue in IDVD 5 sent me a link to directions from an Apple tech article. It worked. I used the second of the two sets of directions since I had five "software restore" CDs. I made a folder on the desktop, copied each disk image in the configurations folder of each CD, and had to tweak the directions a bit. I am running Panther, so there is no "disk copy" but I clicked on the first disk image and it eventually opened and voila it had all the application software icons, I Photo, I Movie, etc. I copied the IDVD to the applications folder of the hard drive, so that it can update automatically.
I'm sure that others may have the same situation. The Apple directions actually said not to do this if you now have a newer OS than the original disks, but it never touches the operating system since you use only the software restore CDs. However, it took almost an hour for the whole operation. But, it worked, so it may work for someone else who doesn't want to buy another application.

Dial-up Internet connection support software missing after Rescue and Recovery on T42p

Hi!
I have a ThinkPad T42p laptop computer with Machine Type: 2373-HSG and Serial Number: xxxxxxx.
The computer came with Windows XP Professional SP1 as well as a number of useful tools and applications preinstalled by the factory.
One of them was a piece of software called something like "Call Waiting" or something similar, as I cannot now remember very well. Its purpose was to allow users receive an incoming telephone call while being connected to the Internet through a dial-up modem connection.
Unfortunately, a few weeks ago, a virus caused so severe a damage to my system that I had to use the Rescue and Recovery feature to have the preloaded operating system, reinstalled.
I subsequently upgraded the preloaded Windows XP Professional SP1 to SP3, upgraded Internet Explorer from the preloaded version 6 to the latest version 8, dowloaded and installed all the other available Microsoft Update files as well all the latest versions of drivers and ThinkVantage utilities and applications from the Lenovo website.
Unfortunately, however, this "Call Waiting" application has been lost as it neither available for download on the Lenovo website nor in the C:\ibmtools folder on my hard disk which includes all the applications and utilities of the system as they were delivered and preloaded from the factory.
I would greatly appreciate your help that could be offered to me about it.
More specifically, I would like to know what the exact name of this piece of software is because I am not sure if it is indeed "Call Waiting" or something else and where can I download a legal copy of it from.
However, if it is no longer available for download, is there any other similar application which would work the same impeccably with my ThinkPad's integrated 56K CXT modem and, if yes, where could I get it from?
All the best!
moderator note: serial deleted for owners protection.

Wow.. I didn’t think there was anyone left on 56k Dial up...
I think I vaguely remember the software from my old T41 but I think it was IBM propriety and as I don't have that Thinkpad any more unable to check.
You could try this though "http://usuarios.multimania.es/olcall/index_enu.html"

Some software missing in the default repositories?

Hi,
I am a Debian Testing user so I'm new to Arch Linux and I can't find some packages; Unetbootin, Virtualbox and Wine.
In Debian apt-cache search [packagename] works perfectly, but pacman -Ss [packagename] doesn't seem to work as good.
Many queries don't work while the packages are in the Arch repository. So mostly I use apt-cache search to find software.
Is there a way to configure pacman to work better?
So are these three packages really not in the default repository?
If that's the case then what's the reason?
According to this Wiki article pacman -S wine should work (I use x86_x64). But nothing happens, the package can't be found...
I have the same issue with Virtualbox, according to this article it is not available for x86_64. Why is that?:/
There was a Romanian repository to get VBox for x86_64 but most of the time it's dead. And doing a Windows like installation doesn't seem tempting either.
Unetbootin is a total mystery to me...
Can anyone help?
Extra info:
Arch Linux x86_64 (up to date)
Default repositories, uncommented enough mirrors
Thanks in advance!
Last edited by Keessince1988 (2010-02-11 19:49:22)

Here is a pkgbuild for native wine 64 bits http://aur.archlinux.org/packages.php?ID=24855 But you can run only 64 bits windows apps. Sometimes doesn't compile.
If you want wine 32bits on your 64 bits system then here: http://aur.archlinux.org/packages.php?ID=7915 but you need a lot of 32bits libs.
For virtualbox you can install closed source edition with usb support. Works fine on 64 bits system http://aur.archlinux.org/packages.php?ID=9753
Last edited by agapito (2010-02-12 14:52:26)

Dell Inspiron 7000 - Dragon Assistant 3.0 Software Missing?

I purchased a 15.6" Dell Inspiron 7000 Laptop on 1-10-15 and it was supposed to come wiht Dragon Assistant, Voice Recognition Software pre-installed. It is NOT, however anywhere on this machine. It is advertised as being on the Laptop - both in the store, and on bestbuy.com. The following is the Laptop information:
Model: I7547-3020SLV
SKU: 8733845
I do NOT wish to return this system because I have already spent hours setting it up and tranferring files from my old system. Is there some download or a CD that you can send me? Thank you!

Hi danbon94,
I’m sorry to hear that your Dell laptop doesn’t have the Dragon Assistant installed as it should have. We entrust the manufacturers to deliver their devices to us with all of the appropriate pre-installed software. I greatly appreciate you sharing this information with me in regards to your Dell laptop, as it is concerning if devices are not arriving with all of the software advertised.
While the easiest way for us to correct this would be to process an exchange in hopes the new laptop would come with the software, I completely understand why you wouldn’t want to do that. In my experience, it can take some time to set up a new computer to your exact specifications and transfer any existing files from a previous computer. Please know I’m sending you a private message to gather further information in regards to your purchase and to see what options we may have for you. You may check your private messages by logging into the forum and clicking on the envelope icon in the upper right-hand corner of the page.
Best wishes,
Alex|Social Media Specialist | Best Buy® Corporate
Private Message

I.R.I.S OCR software missing after OJ 6500 e709n install

Hi,
I've just installed my OJ 6500 e709n and would like to scan some text. The documentation refers to importing scanned text with OCR software. During the install there was a pop up indicating that I.R.I.S. software was being installed, although a search of the help files doesn't show any references to I.R.I.S. Google searches indicate that the I.R.I.S. software should be started seperately and used to trigger the scan, but there are no icons on the desktop, in the start center, or in c:/programs.
How do I proceed? Do I need to delete and reinstall?
Thanks,
Russ

Hey there.
Is this what you are looking for? OCR Application
Take care,
Sean
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HP Printer Assistant Software Missing Scan Option on DeskJet 2542

I have installed the Printer Assistant Software on both an HP Desktop and a Lenovo Laptop. I have two HP DeskJet 2542 Printers in two different physical loactions that I connect to with the Laptop. On the Desktop computer the install of the software has a SCAN function Button that launches a SCAN mode where I can scan files to PDF, etc. That option does not appear on the Laptop. I have re-installed the software on the Laptop and still cannot get that function. Why? Makes no sense that it woud install and show up on the Descktop computer, but not the laptop. Is it because the Desktop is HP and the laptop is Lenovo? How can I get the SCAN button and functionality in the Printer Assitant software on the Laptop???
This question was solved.
View Solution.

Hi.
Uninstall the software, then reinstall its latest version from the HP site and not from the supplied CD:
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=al-117577-4&cc=us&dlc=en&lc=en...
Please let me know if that may help,
Shlomi
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Software missing

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