Software not loadaing my h.264 MP4 Files

This is my deal
I have this Sanyo Camera that records videos on the 29.99fps and 59.94 fps 1920x1080 Full HD and makes MP4 files on H.264 compression for the video and AAC Stereo 48KHz for the audio.
I have see very well the videos on my QuickTime software but when I Import them into FCPX then it seems the system is working of the background for a while but then it stops. And still I can't see the video only hear it.
I remmber I was able to import and transcode at the same time on FCP7. Any ideas?
Please help,
Thanks.

I know h.264 is not ideal. And you're right, I have had issues with sync on export and such that I've had to deal with. But it still worked. I was able to import and edit with the files, despite having some glitches along the way.
Now it's just plain not importing. And I have no idea what changed. Final Cut didn't change. It's still importing all the files it likes just fine. They're mp4/h.264/aac, and they import. These three files that aren't importing are the SAME format, but Final Cut doesn't like them for some reason. I would love to know what that reason could possibly be. What could possibly make one mp4/h.264/aac file import, but another one not?
JUST talking about importing. Not editing or exporting.

Similar Messages

Setting hinting for H.264 MP4 files? Possible?

I want to stream H.264 MP4 files for my online media class. Before with QT files, I set the hinting so the video loads and plays immediately. With H.264 MP4 files, end users have to download the entire file before it plays back in the browser.
I searched under the various H.264 settings but have failed to discover where I can set the hinting/progressive download option.
Can anyone help me with this?

FAQ:Why has my question not been answered?
Cheers
Eddie
PremiereProPedia (
RSS feed)
- Over 300 frequently answered questions
- Over 250 free tutorials
- Maintained by editors like
you
Forum FAQ

FCP recognizes some h.264 mp4 files but not others

I'm having a particularly frustrating experience with Final Cut Pro 7 at the moment. I've been working on a project for a while now, and I've been importing and cutting with mp4 files that are in h.264 codec with AAC audio. It's been working just fine for a long time now.
Now, I have three more video files to import into the project. They are THE EXACT SAME format: mp4, h.264 codec with AAC audio. Data rate is pretty much the same. Technically, everything I can see about them, format-wise, is exactly the same.
It's not recognizing them. I get "File Error: Unknown File".
I've tried playing them in multiple players. Quicktime, Quicktime 7, VLC... they all work just fine. The inspector in Quicktime tells me the EXACT SAME format information as the files that are importing just fine.
Can someone PLEASE shed light on what the **** is going on here? Why are all the rest of h.264/AAC/mp4 files that I'm importing working just fine while these three are not? I've looked at their logging/format information... it's all exactly the same. There's no perceivable reason that I can find why Final Cut is singling out these three files not to recognize. I thought maybe something had changed with Final Cut and it no longer works with h.264 or mp4 or whatever... but all the other files I already imported are still working just fine. And I can still re-import them just fine. So it can't be that FCP just doesn't recognize MP4 or H.264 or AAC, because it's recognizing it just fine with all the other files. Again, they're all in the EXACT SAME format!
And yes, I've tried re-coverting these files. I've converted them using different programs. They always end up working fine for playing in all the players I have, but when I go to import them into Final Cut, suddenly they ain't working. I'm pulling my hair out trying to figure out why and I'm completely clueless.
Has this happened to anybody else and what did you do? I know I can just try converting them to another format, like ProRes or Apple Intermediate... but that would take up more space on my computer... plus, it's just the mystery of the situation that's really getting to me right now. I want to know WHY it's not working! For the life of me, it doesn't make any sense.
Also: I thought it might have something to do with Perian. I recently uninstalled and reinstalled Perian. Since I did that, Perian hasn't been working very well. Quicktime doesn't play the audio in mkv files, for example.
But if Perian not working is preventing FCP from recognizing THESE mp4/h.264/aac files, then why are the rest of the mp4/h.264/aac files still working just fine? Again, it just doesn't make any sense to me. It's like FCP got picked on by these three files and is holding a grudge.

I know h.264 is not ideal. And you're right, I have had issues with sync on export and such that I've had to deal with. But it still worked. I was able to import and edit with the files, despite having some glitches along the way.
Now it's just plain not importing. And I have no idea what changed. Final Cut didn't change. It's still importing all the files it likes just fine. They're mp4/h.264/aac, and they import. These three files that aren't importing are the SAME format, but Final Cut doesn't like them for some reason. I would love to know what that reason could possibly be. What could possibly make one mp4/h.264/aac file import, but another one not?
JUST talking about importing. Not editing or exporting.

Loss of a/v sync upon convert to h.264 .mp4 file

Hey guys
This file is about 1hr:20min long- It's an interview shoot that I needed to send raw footage of for review by a friend, anyways when I export the .mp4 file it comes out out of sync
My source footage in pr Pro CS4 is HDV and everything is perfectly in sync when played from the timeline
(in timeline source footage is 1440x1080 HDV 48 khz and export is to 640x360 widescreen h.264 22.4 khz)
but when I export it and play back with Adobe Media player the .mp4 file slightly goes out of sync and after about 10- 15 minutes it's noticeable- by the 1 hour mark it's even worse
I always close down Pr Pro CS4 first, then open up AME CS4 to encode the video by importing the sequence
Has anyone ever had to deal with this issue
any solutions??
Thanks
Tony

Looks like I answered another one of my own questions
It seems that changing the export audio sample rate from 22khz to 24khz did the trick- I guess this should've been obvious being that the original audio is
48 khz and 24 being exactly half of that
A friend told me it could've been a drop frame issue (meaning maybe HDV and my export options drop frame didn't match maybe one was non drop frame and the other was drop frame)- something to keep in mind going forward, but was not the issue here.
Anyways
Hopefully info this will help someone in the future
Best
Tony

Audio Video does not sync upon INPUT of .mp4 file

I use Elgato Video Capture to digitize 6-hour VHS tapes. It emits *.mp4 files and passes them to iMovie.
In iMovie 9 there were no problems.
Using the same workflow in iMovie 11 leaves the audio lagging progressively behind the video. Amusing, but useless.
I searched these forums and found answers to the problem of in-sync audio getting out of sync on export. That is not my problem! My audio is out of sync upon import into iMovie 11.
Do I have to go back to iMovie 9?

I don't know, but if it were me, I would use EyeTV to export shorter chunks, e.g. logical events, rather than all 6 hours at once.
Alternatively, you could use MPEG Streamclip and chop it up there into logical events.
You can right-click on the EyeTV recording in EyeTV and select reveal in finder. Then right-click on the .eyeTV file in the finder and select SHOW PACKAGE CONTENTS. You can then drag the .mpg file into MPEG Streamclip and split it there. You may need the $20 Apple MPEG2 Playback Component. MPEG Streamclip will tell you if this is the case.
The advantage of doing it in EyeTV is you wouldn't have to spend the $20.
My only other idea is to check the EyeTV forums.

QT playback of h.264 mp4 files

OK, I have spent the last two weeks making mp4 files of my TV DVDs to watch at school. Now, my PC won't play the videos properly. The playback is jittery, with the video skipping and the audio matching it. I play the same file through VLC media player or QT on my mac, it plays perfect. Anyone know how to fix it?

this fix worked for me.Right-click the program icon on desk-top and choose run-as, then uncheck protect my computer from unauthorized program activity. I am not sure if this stays that way after a log-out, because every time I check it, it is checked again. I just do it every time before starting the program. Good Luck!

Editing H.264 .mp4 files in premiere pro cs4?

I recently got a GoPro HD Hero camera, and i've been shooting in 720 and 60i, the files that come off of the camera are in .mp4 format, and when i import them into premiere pro cs4 i can hear the sound but all i see is a solid green screen, can anyone shed some light on this problem?

I cant even get it to import to CS4
On both my desktop and laptop.
It crashes and just hangs.
I tried CS3 but it would not even try to import saying not a suported format.
im updating to the new 4.2.1 to see if that works.
my compter is a few years old and it doesnt like HD.
I can play HDV.
Even just playing yours in my media player it is having a hard time keeping up.
It plays fine on the laptop in the player so that is the one updating now.
Even G-Spot says that the codec is undetermened.
Glenn

Premiere Pro CS6 not playing audio on imported MP4 files.

I am editing a series of MP4 clips shot with a Canon Vixia, and for some reason, Premiere Pro CS6 will not play the audio on a few of the imported files. All of the clips were videotaped with the same camera. I know that there is audio on the clips in question, because it works fine when they are opened in Windows Media Player. I have deleted and reimported the faulty files, to no avail. I noticed in the online discussions that several others have had this problem; but I haven't been ablet o find an online fix thus far. I would greatly appreciate advice on this!

I have a Canon Vixia HFS100, which saves AVCHD files to an SD card... exactly what model is your camera?
If you are copying from an SD card to your hard drive, read these two links
Metadata contained in folder http://forums.adobe.com/thread/1015001?tstart=0
-and http://helpx.adobe.com/premiere-pro/using/transferring-importing-files.html

After Effects CC // Adobe Media Encoder won't export H.264 mp4 files

It stops immediately after "Reading XMP", having exported a defective file (200 kb, about a second long). I've tried several presets in this category.
Is it a codec problem? What could be the cause?

Rick means composition, not compensation.
But he's right; we need that info.
Also, is this a dynamically linked project? If so, what exact version number of AE are you using (down to the last decimal)? Also, what version of AME? If not, what format and codec are you rendering to out of AE that you're bringing into AME?

Why does my Full HD .mp4 file increase 10 times in size when imported to iMovie as .mov?

Is the conversion to .mov really necessary? Can I not work directly with the .mp4 files in the event library?

Thanks for explaining what the import does.
Yes it is H.264.
However, this is what I found:
I copied the files in Finder so I did not have to go through the import conversion.
After this I opened a new project and trimmed the clip and added a theme after which I could Finalize the project.
In a 2nd test I skipped Finalize the project and just exported the edited clip to a Full HD movie.
It seems iMovie allows me to edit without converting it to .mov as you mention.

Just upgraded to Lion and can no longer import any .mov files ("file not supported") to 3.1.3. Also can no longer view any .mov or .mp4 files already in library.

Have been using Aperture 3.1.3 with no problems. Importing from a Nikon D80 (RAW & JPEG), Casio (.MOV) and Flip (.mp4). Could import and view all videos without issue prior to Lion upgrade. After Lion installation, can no longer import .mov files (get "file not supported" error) or even view any .mov or .mp4 files currently in library (even though thumbnail is present). Can watch the .mov files directly on my camera using Quicktime in Finder but can't even drag & drop that file into Aperture. Anybody else having similar problems?

Still no resolution and Geniuses at store could not assist. Unfortunately, it looks like not all the applications were ready to support the Lion operating system. We could not import any .mov files, could no longer view any .mov files already in my Aperture library and could not email any .mov files. Totally frustrated. Use Aperture almost daily and can't lose the video functionality. Was also running dog-slow. Constantly looking at the spinning wheel. Geniuses suggested that I wipe out hard drive and reinstall Snow Leopard. Had full backup on external drive with Time Machine.
Not an easy process though...had to reinstall several times (at 5 hours each time) because I continued to have issues. Finally figured out that I needed to delete every backup file from Time Machine on external drive from the date I installed Lion because some of the hidden files were still migrating back to Snow Leopard.
I had to:
1. Delete all time machine backup files from date/time of Lion installation forward
2. Do "clean" installation of Snow Leopard (wiped hard drive using disk utility and booted with Snow Leopard disc)
3. Chose option to reinstall from backup off Time Machine which eventually got me back to Snow Leopard desktop
4. Deleted Aperture program and reinstalled (I had to install Aperture 2 and then install Aperture 3 upgrade.
5. Reinstalled iLife apps
5. Applied all Apple updates available (again this took a few hours because there were several updates from Snow Leopard's original release plus Aperture 3 and other application updates)
Still doing some tweaking on some of my other apps but got everything back to where I originally was. Now plan to wait on a few version updates from Lion before reinstalling.
I am one of Apple's biggest fans, but was very disappointed in the fact that I lost functionality in one of their own pieces of software (which I use the most!) by installing Lion.

Why does Captivate 6 create mp4 files that the swf does not playback clearly?

Captivate 5 created a .swf which suited my training purposes very nicely. There were swf files in the library, embedded in the (rather large) .swf that I asked the students to run. Now it seems that Captivate 6.0.1.240 won't do that. Captivate 6 creates external mp4 files for the video portion (audio is separately recorded mp3 that is imported to the finished demo video slide) and they look terrible when the .swf runs them. Those mp4 look fine on their own but the .swf must resize them to properly fit with the TOC on the screen.
The HTML created when I make the .swf looks fine but it does not all fit on the screen as does the .swf so I don't like it and don't want to use it. Thanks, in advance, for any replies and suggestions.

Hi llstewart,
I assume you are launching your program from C drive. Are any
components of Captivate stored on the remote drive? (I am thing
your user profile, are you the only person who accesses Captivate
from that machine?)
Does this happen all the time?
What I have noticed in my own network is that there are
periodic "dropped" connections on the network. I have never figured
out what it causing this, but Captivate does not like it. (Every
once in awhile if Word or Excel are writing to a file on a share,
they will become thoroughly corrupted too.)
The problem with Captivate is that it needs a lot of a
computer's resources and takes what it can get. It also seems to
write to a temp file a lot (while a capture is taking place) an
only "binds" it up when the user stops and ends the session. The
only thing I can think of is that during this process there is a
inturruption in your network.
Sorry I couldn't fully answer your question.
I would try (if you can) loading the software on a machine
that is not on the network and try to do a series of long captures
and see if the problem persists.
I work in a large network and I do not have the problem, but
I have also installed the software myself and made sure of the
installation. I also make sure the program I am recording is local
(whenever possible). Additionally, do you have problems with any
other programs and corrupted files?
Again, sorry I don't have a quick answer.
TPK

The Slideshow mp4 file created in Lightroom does not play on an iPad

If I take a collection of images and create a sideshow in Lightroom 4 and export it as a mp4 file using the 720p preset and put it at a website, the file works fine with various Windows computers and android devices but does not play in an iPad. If I take that same mp4 file and run it through Adobe Premier Elements 12 to produce a new 720p mp4 file, that mp4 file plays fine in the iPad.
Anyone know the reason for this and how to create a 720p file that will play in the iPad in LIghtroom?
Message was edited by: William LaMartin

Don't know if this will help, but you might want to check your mp4 files against this :-
iPad Supported Video Formats & Movie Formats
    •    H.264 video up to 1080p, 30 frames per second, High Profile level 4.1 with AAC-LC audio up to 160 Kbps, 48kHz, stereo audio in .m4v, .mp4, and .mov file formats;
    •    MPEG-4 video up to 2.5 Mbps, 640 by 480 pixels, 30 frames per second, Simple Profile with AAC-LC audio up to 160 Kbps per channel, 48kHz, stereo audio in .m4v, .mp4, and .mov file formats;
    •    Motion JPEG (M-JPEG) up to 35 Mbps, 1280 by 720 pixels, 30 frames per second, audio in ulaw, PCM stereo audio in .avi file format

H.264 MP4 preset with 920x518 not possible in Compressor?

We need to export our Final Cut projects to different H.264 MP4 sizes. They are 1280x720, 640x360 and 920x517. Unfortunately we didn't find a way to set a preset to 920x518.
What can we do to get that work?
Thanks in advance for every hint.
Heidi

You'll need to use QuickTime Conversion out of FCP (or QT Pro) since Compressor will not create h.264-encoded .mp4 files.
Just for starters:
With your sequence selected or active, *File > Export > QT Conversion*.
Select MPEG-4 from the Format drop-down.
Hit the Options buttons to bring up the MPEG-4 Export Settings dialog
File Format is, by default, set to *MP4 (ISMA)*. Instead, select the MP4 option.
Switch Video Format to H.264.
Alter the Image Size to Custom, then set your width and height.
Check the +Preserve Aspect Ratio using+ box and set the drop-down value to *Fit within size*.
There are, of course, other considerations (Data Rate, Multi-Pass vs Single Pass, Profiles, etc) but that should at least get you started.
Also, in case you're working with an anamorphic format (like, say, DVCProHD or HDV) you have to, if I remember correctly, export a reference movie out of FCP first. Once that's done, open it in QuickTime Pro and set the Conform Aperture property to Production. Then export out of QT Pro. Oherwise, I believe you'll end up with distorted .mp4s since your sequence footage isn't square-pixel.
Of course, this is non-factor if you're working in a square-pixel format

Nokia n85 not playing MP4 files

Hi,
I never used the video podcasts, well I just tried to use some nokia video podcasts and they were in MP4 format. To my surprise my phone says it can not play the format and so it just played it as the audio file. I was reading at GSMArena.com and looks like N85 does support MP4 files.
Can any one help me on this? How can I play MP4 files on my phone?
Thanks,
Harpreet
N85
Software ver: 30.019
RM-334

Well, podcasts are mainly encoded in AVC@640x360 or 480x320. N85 plays AVC only at 320x240 resolution or lower. It has nothing to do with the container, in this case .mp4.

Software not loadaing my h.264 MP4 Files

Similar Messages

Maybe you are looking for