Software Pack 8.1.0 install fails "Phone Firmware Install failed"
Hello-
I have a brand new UC540 that I am trying to install the latest software pack on (8.1.0) using CCA 3.0.(1). I have gone straight into Maintenance>Software Upgrade and tried to run the update, but it fails with "Software Pack Installation failed, reason = Phone Firmware Install failed". I try to run the Software Pack install without any phone loads selected and the same thing happens. Also tried wiping the system to factory defaults, but it says the current factory default configuration is missing and I must download the version of the software package.
Not sure where to go from here, any suggestions?
Thanks,
Derek
Hi
In addition to David's excellent post make sure you configured the UC's IP Address as default gateway. In my case I had the exactly same problem. After a closer look I noticed that the UC used a different IP address for some tftp requests than the one from the directly connected network.
Connection received from 10.1.10.2 on port 55103 [30/07 12:04:17.989]
Read request for file . Mode octet [30/07 12:04:17.989]
Using local port 65031 [30/07 12:04:17.990]
Peer returns ERROR -> aborting transfer [30/07 12:04:18.007]
Vlan1 unassigned YES NVRAM up up
Vlan100 unassigned YES NVRAM up up
NVI0 10.1.10.2 YES unset up up
BVI1 192.168.10.1 YES NVRAM up up
BVI100 10.1.1.1 YES NVRAM up up
Loopback0 10.1.10.2 YES NVRAM up up
It looks like the UC used the Loopback0 IP address which was unknown because of the lack of a route/default gw. after i configured the 192.168.10.1 as default gw, the CCA update run trough like a charm
Similar Messages
-
I downloaded latest software on iphone 4 and installed new software on my imac (snow leopard 8.6)and now phone not synching with new itunes. Itunes does recognize the phone but the itunes is totally different now. It doesn't look anything like the previous vesions. I can't even find a tab for synching. very strange. any help is appriciated.
iTunes 10.7 is compatible with Snow Leopard.
You can download it here: http://www.apple.com/itunes/ -
If I were to buy the 7 Home Premium SP1 64bit, System Builder OEM DVD 1 Pack from Amazon to install Microsoft Windows 7 on my Macbook Pro, would it be compatible with my computer if I put it in bootcamp? (I have all of the current software updates)
In order to run Windows Applications, you must own the applications and, since they require Windows, you must own Windows. There are technologies like wine that will allow Windows applications to run without Windows, but they tend to be flakey at best.
-
Problem installing stuff from software pack N95, m...
Hi,
I bought a Nokia N95 few days ago.
I have success fully installed PC suite.
But,
when I try to install stuff from the "Software Pack CD" it gives me error about missing "MSVCR80.dll".
Can some one tell me how to fix.
I went back to the shop and got the CD changed, but it didn't help.
Also please tell me how can I use Navigation on N95. Do I have to buy the liscence from nokia or there is some other way.Hi lafanter
Is your Windows NET 2.0 or 3.0 Framework OK?
Happy to have helped forum in a small way with a Support Ratio = 37.0 -
What Features are provided by Software Packs 8.6.1, 2 and 3
We have a UC560 customer with Software Pack 8.2 installed and they are wondering what, if any advantages there are if they upgrade to Software Pack 8.6.2.
I thought there was a good feature Matrix published at one time, but I have been unable to find this. I googled CUE 8.6.5 and Software Pack 8.6.2 but it is as if it vanished from the face of the earth.
Anybody know where I might come up with this?
Thanks in advance.Hi Paolo,
I have opened a Cisco TAC case to get this resolved. However it seems that the phone can be seen as a CDP neighbour but it is not getting an IP address and is sitting at the Cisco upgrade splash screen.
Thanks
Brian -
Cannot Install Software Update after a Clean Install
I did a clean install of 10.5. I ran the initial Software Update and proceeded to install all the available updates including Version 10.5.4. I installed some software and later did another Software Update check. There were 2 more updates available.
Java for Mac OS X 10.5 Update 1 adds support for Java SE 6
Security Update 2008-005 (Leopard)
I rebooted the iMac as requested and the Software Update window appeared. I checked both updates and proceeded. The progress bar proceeded about 1/8 of the way with the message Installing 2 items.... Configuring Installation. This appeared to hang there and I left it running overnight. When I looked at it again, the progress bar had not moved. I then tried each one separately, still using the Software Update. Same problem only that the Java update showed the progress bar 1 / 2 the way and is hanging there.
I verified the disk and it was okay. I have used the iMac for almost 2 years and have never had a problem with the Software Update.
Here is the last entry in the install log which seems to indicate the install was done, but the Software Update Window is still there with the "Installing 1 Item" message and I cannot stop the process or force quit it.
Any help or suggestions would be appreciated.
Sep 9 07:52:25 master-accounts-imac Software Update[142]: Running install actions
Sep 9 07:52:25 master-accounts-imac Software Update[142]: Processing JavaSE6:
Sep 9 07:52:25 master-accounts-imac Software Update[142]: Determining files to install
Sep 9 07:52:26 master-accounts-imac Software Update[142]: It took 0.36 seconds to create the install plan for JavaSE6.
Sep 9 07:52:26 master-accounts-imac Software Update[142]: Configuring deferred files
Sep 9 07:52:26 master-accounts-imac Software Update[142]: Assembling temporary receipt
Sep 9 07:52:26 master-accounts-imac Software Update[142]: Performing pre-extraction actions
Sep 9 07:52:26 master-accounts-imac Software Update[142]: run preinstall script for JavaSE6
Sep 9 07:52:30 master-accounts-imac installdb[174]: done. (0.005u + 0.003s)I guess I should be careful how I word my posts.
I should have said I resolved the problem that I had. The solution to the problem was to do a manual download of the updates. That worked without a hitch and while solving the immediate problem did not help me understand why automatic updates failed to properly install the identical files.
a brody
It is a relatively new iMac purchased from Apple in early 07. Yes, it was a a Retail Version of OS X 10.5 that I purchased when I upgraded 10.4, I have seen this problem many times in Windows, but never experienced it in the almost 2 years of mac usage. I guess I am not the only one having problems as there is a similar post made several hours after mine. -
Software update server- 10.4.8 fails to update
Hello all,
I have a software update server and perticular updates fail when run on client computers. I have just been stuck disabling them in Server Admin. What is the easiest way to fix this. Some updates in peticular are 10.4.8 and different logic updates. Could these pkgs have become corrupted and need to be re-added to the /usr/share/swupd/html/ directory?
thank you!Hi, I was wondering if you had made any progress on this problem. I have spent some time tonight looking at the update_list.txt file that the Apple Knowledge Base article shows you how to generate. I know for sure that the 10.4.8Combo updater is one that fails to install. I have noticed something that i cannot explain and would be interested to see if you see the same. Below is an excerpt from the .txt file. I noticed that some updates do not follow the folder numbering structure that the others do. The 10.4.8 Combo updater, along with a few others, begin with zzz. Any ideas on this?
<string>/usr/share/swupd/html/061-1807/h4tBSmzXQ6sWTF9k73hYKz5hZcnJQNv7Rp/HLDSFW Updater.tar</string>
<string>/usr/share/swupd/html/zzz061-2660/JbKdyCgpmF9jB3vYyk8hzqKf8wKkrxd8Yx/Ma cOSXUpdCombo10.4.8Intel.tar</string>
<string>/usr/share/swupd/html/061-1750/jpc7Rxgx28fpTTF3TPS3wBvy6QqG58fnxH/LiveT ypeUpdate1.2.tar</string>
<string>/usr/share/swupd/html/061-1686/hQf6cZrbBpnXggcsmMRmfXGnLbdBv32bSf/iPhot oUpdate201.tar</string>
<string>/usr/share/swupd/html/061-2161/4rftGHVRPKtYqDZdPLscXB2q7VWhwcxySc/iTune sProducer.tar</string>
<string>/usr/share/swupd/html/061-2503/XT7KVqv64gCjpqYd8Xr699YTzCM4Zdc87j/Macmi niSMCUpdate.tar</string>
<string>/usr/share/swupd/html/061-2748/rBd6Lj2RWDkvXXBmmzP6X6yFt9vpnk2cvf/iMovi e_603.tar</string>
<string>/usr/share/swupd/html/061-1693/GJmbmjdvKYpGvSspNH3tKRJPrKww3XGHq2/Garag eBand_11.tar</string>
<string>/usr/share/swupd/html/061-1726/tPFZMFh24CVHFyfg2bsvYxLPDPXsCV96tP/DVDSt udioPro3.0.2Update.tar</string>
<string>/usr/share/swupd/html/061-2510/tXrX8ZRspRydnLRT95Yn9kxqHXS3pTwg2n/Pages 2.0.1v2.tar</string>
<string>/usr/share/swupd/html/061-1788/LYfpcCc42jr589V2zms8kgnkndRyYtdvRJ/Qmast erAppsUpdate1.2.1.tar</string>
<string>/usr/share/swupd/html/061-1702/h6zX8TBNG6QDVPwBQhxCDHPZnZFjCjztqy/iDVD5 01Update.tar</string>
<string>/usr/share/swupd/html/061-1733/pt4fL3fP8RwmQyhZm9NKTxSwkPH2NJGBBJ/Compr essorUpdate1.2.1.tar</string>
<string>/usr/share/swupd/html/061-2700/nHDMySq3cmj3SrNp8QbjYPRNM4fN9t2wBF/iPhot o_605.tar</string>
<string>/usr/share/swupd/html/zzz061-2651/hdvQ9XJg4jCKKPZhwWFNmWgzQ7kHL4J3hD/Ma cOSXUpdCombo10.4.8PPC.tar</string>
<string>/usr/share/swupd/html/061-1859/Qdkh5w7LRbrXxStc7qvkWb5HxLhFxZYNDJ/Qmast er2.0.1.tar</string> -
Provider client software has not been properly installed on this server
Hi All,
I am in a process of setting up the DR for the SAP R/3 4.7 system, which is on Windows and SQL 2000 SP3.
While installing the SPA on the DR Server, i am facing the below attached problem in the DB Instance installation. the CI Installation goes through fine. but it stop in the Database Load section. with the screen showing Running 3 and waiting 0.
Details:
E:\usr\sap\GRP\SYS\exe\run/R3load.exe: START OF LOG: 20080220124003
E:\usr\sap\GRP\SYS\exe\run/R3load.exe: sccsid @(#) $Id: //bas/620/src/R3ld/R3load/R3ldmain.c#6 $ SAP
E:\usr\sap\GRP\SYS\exe\run/R3load.exe: version R6.20/V1.2
E:\usr\sap\GRP\SYS\exe\run/R3load.exe -ctf I I:\EXPORT6/DATA/SAPAPPL0.STR I:\EXPORT6/DB/DDLMSS.TPL C:\SAPinst MSSQL SAPINST/SAPAPPL0.TSK MSS -l C:\SAPinst MSSQL SAPINST/SAPAPPL0.log
E:\usr\sap\GRP\SYS\exe\run/R3load.exe: job completed
E:\usr\sap\GRP\SYS\exe\run/R3load.exe: END OF LOG: 20080220124003
E:\usr\sap\GRP\SYS\exe\run/R3load.exe: START OF LOG: 20080220124039
E:\usr\sap\GRP\SYS\exe\run/R3load.exe: sccsid @(#) $Id: //bas/620/src/R3ld/R3load/R3ldmain.c#6 $ SAP
E:\usr\sap\GRP\SYS\exe\run/R3load.exe: version R6.20/V1.2
E:\usr\sap\GRP\SYS\exe\run/R3load.exe -dbcodepage 1100 -i C:\SAPinst MSSQL SAPINST/SAPAPPL0.cmd -l C:\SAPinst MSSQL SAPINST/SAPAPPL0.log -loadprocedure fast
DbSl Trace: OpenOledbConnection : CoCreateInstance failed. rc: REGDB_E_CLASSNOTREG.
DbSl Trace: OpenOledbConnection : Provider client software has not been properly installed on this server.
DbSl Trace: OpenOledbConnection : CoCreateInstance failed. rc: REGDB_E_CLASSNOTREG.
DbSl Trace: OpenOledbConnection : Provider client software has not been properly installed on this server.
DbSl Trace: OpenOledbConnection : CoCreateInstance failed. rc: REGDB_E_CLASSNOTREG.
DbSl Trace: OpenOledbConnection : Provider client software has not been properly installed on this server.
DbSl Trace: failed to establish conn. 0
(DB) ERROR: db_connect rc = 256
DbSl Trace: OpenOledbConnection : CoCreateInstance failed. rc: REGDB_E_CLASSNOTREG.
DbSl Trace: OpenOledbConnection : Provider client software has not been properly installed on this server.
DbSl Trace: OpenOledbConnection : CoCreateInstance failed. rc: REGDB_E_CLASSNOTREG.
DbSl Trace: OpenOledbConnection : Provider client software has not been properly installed on this server.
DbSl Trace: OpenOledbConnection : CoCreateInstance failed. rc: REGDB_E_CLASSNOTREG.
DbSl Trace: OpenOledbConnection : Provider client software has not been properly installed on this server.
DbSl Trace: failed to establish conn. 0
(DB) ERROR: DbSlErrorMsg rc = 29
E:\usr\sap\GRP\SYS\exe\run/R3load.exe: job finished with 1 error(s)
E:\usr\sap\GRP\SYS\exe\run/R3load.exe: END OF LOG: 20080220124040
The same error come in a lot of other scripts of DB Load.
I have installed the SQL Server 2000 SP3 with Hot fix 929.
Could some one help me to get the same fixed
Thanks a lot in advance.
Best Regards
Mahendra K
+91 9867183370I have this problem too on an ASUS windows 8.1 PC.
Since installing itunes 11.1.5
Problem seems to be that the AMDS Apple Mobile Device Support does not install.
I also tried all options on this forum....
Who can help???
Thnx
Oscar -
Bad Software Update: Creative Media Explorer 6.21.08 Software Pack for
I've just tried installing the 9 April update for the Zen Vision:M 30GB - the Creative Media Explorer 6.2.08 Software Pack for the Zen Vision:M30 and 60 GB. This is supposed to run under Vista. Well, it launches fine, but someone forgot to put the install dialogue as the top-level window in the installshield. The dialogue is hopelessly trapped behind the snazzy Creative background screen - it's not a separate application, so there's no way to switch it to the front. If you kill off the upgrade in task manager, you can see the dialogue for a few seconds, then it dies as well. Creative - can you please pull this back and repackage it so that it actually works? Thanks!
Hi,
I have a similar problem with my 8gb?zen. On installation of the sen media explorer I get the error message "Microsoft(C) Register Server has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available." Installation completes but media explorer is not installed. As mentioned it doesnt mean the end of the player but it's nice to have full functionality from your new product. The price paid for these players, I think the least we can expect is a working suite of software. Actually, customer service gave up on me and said it is a Vista issue and they have not heard of such a problem before. Hmmmm, unlikely, unless my Vista 32bit (recently installed) configuration is unique.... and you don't exist.?I think they only way to get a solution is if others who have a similar issue post here. Hopefully some genius will figure it out, or Creative will address the issue. Mat -
as of feb 12th i can no longer directly upload a picture to my facebook profile page from my camera app (iphone5) it goes to an IOS album instead. is this a software glitch? i have had my phone since dec 2012
Hi there,
You're running an old version of Safari. Before troubleshooting, try updating it to the latest version: 6.0. You can do this by clicking the Apple logo in the top left, then clicking Software update.
You can also update to the latest version of OS X, 10.8 Mountain Lion, from the Mac App Store for $19.99, which will automatically install Safari 6 as well, but this isn't essential, only reccomended.
Thanks, let me know if the update helps,
Nathan -
How do I block this msg from always popping up "iTunes requires Safari 4.0.3 or later to be installed to use the iTunes Store within iTunes. Use Software Update to download and install the latest version of Safari". I cannot download this software bc my lap top is to old. The msg literally pops up everytime I make any moves on itunes and is VERY annoying.
I have a 2006 MacBook with an Mac OS X version 10.5.
In that case, try downloading a Safari 5.0.5 for leopard from the following location:
http://www.apple.com/safari/download/ -
Hi,
I just upgraded to Mavricks and get this when I try to launch Remote Desktop:
The Remote Desktop administrator software does not match the installed client software version.
I tried removing the application and reinstalling it to no avail. Any suggestions?
Thanks.
-David J. EisenHi coold88!
I have an article for you that addresses your issue:
Remote Desktop 3: How to install Remote Desktop Administrator software after the client software has been updated
http://support.apple.com/kb/HT3596
You will want to make sure you have the latest version of the software as well:
About Apple Remote Desktop 3.7
http://support.apple.com/kb/HT5896
Thanks for using the Apple Support Communities. Have a good one!
-Braden -
i made a dual boot of windows 7 and mac os x lion in my macbook pro .i installed m icrosoft support software also. now, can i install windows updates? do i turn on the automatic updating of updates?
yes you need the updates and patches.
Only some of the drivers that Windows will automatically install at times
and always make sure to insure it is using restore points
do all the maintenance andsuch as normal
use MS Security Essentials for AV is really top notch
Clean disk space
Use WinClone new program to inisure you have a restore image -
i made a dual boot of windows 7 and mac os x lion in my macbook pro .i installed m icrosoft support software also. now, can i install windows updates? do i turn on the automatic updating of updates? does hot fix of microsoft i.e, " support.microsoft.com/kb/979491" helps in stop freezing in dual boot mechanism?
Windows has a software updater built into Windows and when you install the Boot Camp drivers then it will install an Apple software updater also. I believe Windows is set to automatically download and install your updates as does the Apple software Updater. They both will update the individual files it needs to periodically.
"Microsoft updates" and "Windows updates" are basically the same thing in Windows. Are you talking about the "Windows support software" when downloading from Boot Camp Assistant? Apple installs a software updater for it's Boot Camp drivers in Windows 7 so you can do it manually or automatically.
The "Hot Fix" your referring to is only for certain motherboards built from other Windows only computer manufacturers and does NOT pertain to any Apple computers.
If you have a problem with your computer then it's best to ask a specific question so we can help better. -
What software do I need to install to get "Data Mining Framework"
Hi,
from edelivery.oracle.com I have downloaded:
1. Hyperion Essbase - System 9 Release 9.3.1.2 Server Windows Installer
2. Essbase Administration Services Release 9.3.1 Windows Installer
I installed both software and I started Administration Services Console, log in etc. Essbase server is working fine.
In Administration Services Console I click on Essbase Servers | localhost | Data Mining | Algorithms and got error:
"message from server [Data Mining Framework is not available. Please contact Administrator].
It looks like I need to install some other software to have access to data mining features. Which software do I need to install?
Regards,
GrofatyWindows 7 and iCloud Control Panel for Windows v1.1. Also, Apple (Canada) - iCloud - Learn how to set up iCloud on all your
Maybe you are looking for
-
How to email a .zip file attachment from PC
Hi, Please, let me know how to email a .zip file attachment from Presentation Server. Thanks, Madhuri.
-
I am new to Adobe and I am planning to start learning it. Where to start ? I am keen in Video tutorial than books. Please help. thanks
-
Arguments in a stored procedure.
Hi, Please can you tell me: What is the maximum size of a VARCHAR2 parameter as passed as an argument in an Oracle stored procedure. e.g. CREATE OR REPLACE PROCEDURE test (test_param VARCHAR2) IS The maximum string length of test_param is? Thanks, Du
-
Operating system name under Device Collection
Hi, I have created device collection and select the Operating system from Add criteria but operating system is showing as below.. can this will be show the real OS name as Windows 7 ,Windows XP , Windows Server 2008 R2, Windows Server 2012 R2 instead
-
QuickTime Alternates in Quicktime 7.0.3 and Tiger 10.4.2
I have a co-worker that has been testing our QuickTime Streaming videos and he is running Mac OS 10.4.2 and QuickTime 7.0.3. On our QuickTime alternates created with Cleaner 6 he keeps getting an error message that QuickTime 5 needs to be installed.