Software problem with 30 gig video ipod and itunes 7?

ok ever since ive had my ipod it works nice
now. since ive moved over to itunes 7 its messed up
the first time, it didnt even update the software all the way and i had to restore it manually cuz i had 2 softwares on my iod.
also when i ejected and pluged back in my itunes didnt see my ipod but windows did. thats also why i had to do the reformat/restore manually
now here is the problem. is any one haveing this problem also
anyt ime ive tried to update the content (music, videos, photos, podcasts, and what not) i got a problem saying
"attempting to copy to the disk "bernard lor" failed. the disk could not be read from or written to"
that happened the first 3 times. i un installed the software and reformatted my ipod.
tried to update it with the previous up dater and when it was intilizing it said "Ipod service error"
so then i just went and reinstalled itunes 7
now . the first time i tried to update the contents, it didnt update, tried it agian and about 10 of 674 songs went on it and it was done :S
confused i did it agian and another 180 went on. then it said "attempting to copy to the disk "bernard lor" failed. the disk could not be read from or written to"
so far every time ive dont it it just adds more songs to the ipod but in chunks. and never updates the whole thing in one shot like it used to
its been about 5 times since re installing itunes that it has said "attempting to copy to the disk "bernard lor" failed. the disk could not be read from or written to"
and im still not done updating all the songs.
is this a soft ware problem or what.
do i have to now shell out more money for another ipod and this one isnt even a year old its commin up to a year in november. i got this ipod the 3rd week it came out last year.
im stuck as to what to do.
is anyone else havein gthis problem?
i guess the real thing i have a probme with is
1 is my ipod broken
2 is ther a problem where all the songs cant be loaded up at the same time?
3 why does my screen dim down when pluged in and not go off compleatly like it used to. i never ever saw the screen go from on and light up to dimed down but still on:S it usually goes straight to no light on.
any one have thoughts or experience any of this?

Last week there was a customer service phone number and I was able to talk to a very nice woman, Michelle, who tried several steps with me to repair. When we got off the line, I was given a case number to use to call back if the patch she emailed to me did not work. She did say that this is an issue with 7 and PCs that has not been resolved.
Stupid me did not write the phone number down and it has been removed from their web site. I guess the amount of calls was too much.
Like others, I have never even used my 30GB Ipod because of version 7. When Itunes does recognize it, it won't sync without trying to restore and then all of it crashes. I put it back in the box and keep checking the website for new software.

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