Software problems with Jukebo

Can anyone help with a problem I have with my Nomad Jukebox 3 software (ver 3.02.50)? It has stopped working (won't even read a CD). This has happened before (generally when I try to transfer an MP3 file it doesn't like to the Jukebox). I've always been able to fix it with a re-install. However, despite uninstalling and re-installing the software and doing a system restore I can't get it to work at all. I know the Jukebox is classed as 'beyond service life' but it works fine. However, unless I can sort the software, I won't be able to transfer any more CDs - as I know it won't cope with any MP3s which have been ripped with other software (eg Roxio). If anyone can help (presumably with some additional files to delete before re-installing again) I'd be very grateful!?Neil AndersonBarnsleyUK

Can anyone help with a problem I have with my Nomad Jukebox 3 software (ver 3.02.50)? It has stopped working (won't even read a CD). This has happened before (generally when I try to transfer an MP3 file it doesn't like to the Jukebox). I've always been able to fix it with a re-install. However, despite uninstalling and re-installing the software and doing a system restore I can't get it to work at all. I know the Jukebox is classed as 'beyond service life' but it works fine. However, unless I can sort the software, I won't be able to transfer any more CDs - as I know it won't cope with any MP3s which have been ripped with other software (eg Roxio). If anyone can help (presumably with some additional files to delete before re-installing again) I'd be very grateful!?Neil AndersonBarnsleyUK

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    Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
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    I work on behalf of HP
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