Software quits all of the sudden

Hi. Many times (at least twice a day) my Illustrator closes all of the sudden. I use a mac with OSX 10.9.5 Sometimes, it shows an error, sometimes it doesn't. Any idea? This is the error:
Process:         Adobe Illustrator [3228]
Path:            /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Identifier:      com.adobe.illustrator
Version:         682 (16.0.0)
Code Type:       X86-64 (Native)
Parent Process: launchd [159]
Responsible:     Adobe Illustrator [3228]
User ID:         501
Date/Time:       2014-11-14 15:16:49.939 -0500
OS Version:      Mac OS X 10.9.5 (13F34)
Report Version: 11
Anonymous UUID: 105DA468-6D8A-64D6-D8F1-9E479E6820D8
Sleep/Wake UUID: 22E9D67E-4E9C-4820-8AE4-F51C857F94A9
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
VM Regions Near 0:
-->
__TEXT                 0000000100000000-000000010186d000 [ 24.4M] r-x/rwx SM=COW /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.adobe.illustrator                  0x00000001008cdff4 0x100000000 + 9232372
1 com.adobe.illustrator                  0x00000001004487c9 0x100000000 + 4491209
2 com.adobe.illustrator                  0x0000000100448932 0x100000000 + 4491570
3 com.adobe.illustrator                  0x000000010044996a 0x100000000 + 4495722
4 com.adobe.illustrator                  0x00000001004d49a2 0x100000000 + 5065122
5 com.adobe.illustrator                  0x000000010024cb53 0x100000000 + 2411347
6 com.adobe.illustrator                  0x000000010025c41f 0x100000000 + 2475039
7 com.adobe.illustrator                  0x000000010025dade 0x100000000 + 2480862
8 com.adobe.illustrator                  0x00000001004b04c2 0x100000000 + 4916418
9 com.adobe.illustrator                  0x0000000100935da1 0x100000000 + 9657761
10 com.adobe.illustrator                0x000000010024cb4a 0x100000000 + 2411338
11 com.adobe.illustrator                0x000000010025c41f 0x100000000 + 2475039
12 com.adobe.illustrator                0x000000010025dade 0x100000000 + 2480862
13 com.adobe.illustrator                0x00000001004b04c2 0x100000000 + 4916418
14 com.adobe.illustrator                0x0000000100935da1 0x100000000 + 9657761
15 com.adobe.illustrator                0x000000010024cb4a 0x100000000 + 2411338
16 com.adobe.illustrator                0x000000010025c41f 0x100000000 + 2475039
17 com.adobe.illustrator                0x000000010025dade 0x100000000 + 2480862
18 com.adobe.illustrator                0x00000001004b04c2 0x100000000 + 4916418
19 com.adobe.illustrator                0x0000000100935da1 0x100000000 + 9657761
20 com.adobe.illustrator                0x000000010024cb4a 0x100000000 + 2411338
21 com.adobe.illustrator                0x000000010025c41f 0x100000000 + 2475039
22 com.adobe.illustrator                0x000000010025dade 0x100000000 + 2480862
23 com.adobe.illustrator                0x00000001004b04c2 0x100000000 + 4916418
24 com.adobe.illustrator                0x0000000100935da1 0x100000000 + 9657761
25 com.adobe.illustrator                0x000000010024cb4a 0x100000000 + 2411338
26 com.adobe.illustrator                0x000000010025c41f 0x100000000 + 2475039
27 com.adobe.illustrator                0x000000010025dade 0x100000000 + 2480862
28 com.adobe.illustrator                0x00000001004b04c2 0x100000000 + 4916418
29 com.adobe.illustrator                0x0000000100455cd9 0x100000000 + 4545753
30 com.adobe.illustrator                0x0000000100b8bc36 0x100000000 + 12106806
31 com.adobe.illustrator.plugins.PDFFormat    0x000000011eb018a3 PluginMain + 33427
32 com.adobe.illustrator.plugins.PDFFormat    0x000000011eb04358 PluginMain + 44360
33 com.adobe.illustrator.plugins.PDFFormat    0x000000011eb05e4a PluginMain + 51258
34 com.adobe.illustrator.plugins.PDFFormat    0x000000011eb06744 PluginMain + 53556
35 com.adobe.illustrator.plugins.PDFFormat    0x000000011eb06d9e PluginMain + 55182
36 com.adobe.illustrator.plugins.PDFFormat    0x000000011eb26d8d PluginMain + 186237
37 com.adobe.illustrator.plugins.PDFFormat    0x000000011eafa910 PluginMain + 4864
38 com.adobe.illustrator.plugins.PDFFormat    0x000000011eaf96b2 PluginMain + 162
39 com.adobe.illustrator                0x0000000100c84bfa std::_Rb_tree<SPSUAS, std::pair<SPSUAS const, int>, std::_Select1st<std::pair<SPSUAS const, int> >, std::less<SPSUAS>, std::allocator<std::pair<SPSUAS const, int> > >::erase(SPSUAS const&) + 24282
40 com.adobe.illustrator                0x0000000100c7f1ec std::_Rb_tree<SPSUAS, std::pair<SPSUAS const, int>, std::_Select1st<std::pair<SPSUAS const, int> >, std::less<SPSUAS>, std::allocator<std::pair<SPSUAS const, int> > >::erase(SPSUAS const&) + 1228
41 com.adobe.illustrator                0x0000000100c8236c std::_Rb_tree<SPSUAS, std::pair<SPSUAS const, int>, std::_Select1st<std::pair<SPSUAS const, int> >, std::less<SPSUAS>, std::allocator<std::pair<SPSUAS const, int> > >::erase(SPSUAS const&) + 13900
42 com.adobe.illustrator                0x000000010097e0ba 0x100000000 + 9953466
43 com.adobe.illustrator                0x000000010097ee09 0x100000000 + 9956873
44 com.adobe.illustrator                0x0000000100c84bfa std::_Rb_tree<SPSUAS, std::pair<SPSUAS const, int>, std::_Select1st<std::pair<SPSUAS const, int> >, std::less<SPSUAS>, std::allocator<std::pair<SPSUAS const, int> > >::erase(SPSUAS const&) + 24282
45 com.adobe.illustrator                0x0000000100c7f1ec std::_Rb_tree<SPSUAS, std::pair<SPSUAS const, int>, std::_Select1st<std::pair<SPSUAS const, int> >, std::less<SPSUAS>, std::allocator<std::pair<SPSUAS const, int> > >::erase(SPSUAS const&) + 1228
46 com.adobe.illustrator                0x0000000100c8236c std::_Rb_tree<SPSUAS, std::pair<SPSUAS const, int>, std::_Select1st<std::pair<SPSUAS const, int> >, std::less<SPSUAS>, std::allocator<std::pair<SPSUAS const, int> > >::erase(SPSUAS const&) + 13900
47 com.adobe.illustrator                0x0000000100ab34a3 0x100000000 + 11220131
48 com.adobe.illustrator                0x0000000100ab9c94 0x100000000 + 11246740
49 com.adobe.illustrator                0x000000010046aab6 0x100000000 + 4631222
50 com.adobe.illustrator                0x00000001004876d3 0x100000000 + 4749011
51 com.adobe.illustrator                0x000000010075a019 0x100000000 + 7708697
52 com.adobe.illustrator                0x00000001007597ae 0x100000000 + 7706542
53 com.adobe.illustrator                0x000000010075a23d 0x100000000 + 7709245
54 com.adobe.illustrator                0x00000001006d1650 0x100000000 + 7149136
55 com.adobe.illustrator                0x00000001006d1dc9 0x100000000 + 7151049
56 com.adobe.illustrator                0x00000001006d19cc 0x100000000 + 7150028
57 com.adobe.illustrator                0x000000010075bc80 0x100000000 + 7715968
58 com.adobe.exo.framework                   0x0000000108e9100d exo::app::AppBase::PreEventProcessing(dvaui::ui::OS_Event const&) + 13
59 com.adobe.exo.framework                   0x0000000108e9a35a boost::detail::function::function_obj_invoker0<boost::_bi::bind_t<bool, boost::_mfi::mf1<bool, exo::app::AppBase, dvaui::ui::OS_Event const&>, boost::_bi::list2<boost::_bi::value<exo::app::OS_AppBase*>, boost::_bi::value<dvaui::ui::OS_Event> > >, bool>::invoke(boost::detail::function::function_buffer&) + 42
60 com.adobe.dvaai.framework               0x0000000107d6316b int dvacore::config::ErrorManager::ExecuteFunction<bool>(boost::function0<bool>*, bool*) + 123
61 com.adobe.illustrator                0x000000010075d79b 0x100000000 + 7722907
62 com.adobe.dvaai.framework               0x0000000107d6248a bool dvacore::config::ErrorManager::ExecuteFunctionWithTopLevelExceptionHandler<bool>(boost::f unction0<bool>, bool*) + 250
63 com.adobe.dvaai.framework               0x0000000107d62eda bool dvacore::config::ExecuteTopLevelFunction<bool>(boost::function0<bool>, bool*) + 90
64 com.adobe.exo.framework                   0x0000000108e980f6 -[ExoMacApplication sendEvent:] + 742
65 com.apple.AppKit                      0x00007fff8bc7b9f9 -[NSApplication run] + 646
66 com.adobe.exo.framework                   0x0000000108e96807 exo::app::OS_AppBase::RunEventLoop() + 55
67 com.adobe.illustrator                0x000000010075b698 0x100000000 + 7714456
68 com.adobe.illustrator                0x00000001006ff385 0x100000000 + 7336837
69 com.adobe.illustrator                0x00000001006ef5d4 0x100000000 + 7271892
70 com.adobe.illustrator                0x00000001001635f8 0x100000000 + 1455608
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib               0x00007fff853bd662 kevent64 + 10
1 libdispatch.dylib             0x00007fff86bce421 _dispatch_mgr_invoke + 239
2 libdispatch.dylib             0x00007fff86bce136 _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib               0x00007fff853bc716 __psynch_cvwait + 10
1 libsystem_pthread.dylib             0x00007fff8aa15c3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore            0x00007fff8a482800 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore            0x00007fff8a4829ff TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore            0x00007fff8a453145 MPWaitOnQueue + 192
5 com.adobe.ACE                          0x0000000102a262c9 0x1029ed000 + 234185
6 com.adobe.ACE                          0x0000000102a255da 0x1029ed000 + 230874
7 com.apple.CoreServices.CarbonCore            0x00007fff8a4536c3 PrivateMPEntryPoint + 58
8 libsystem_pthread.dylib             0x00007fff8aa13899 _pthread_body + 138
9 libsystem_pthread.dylib             0x00007fff8aa1372a _pthread_start + 137
10 libsystem_pthread.dylib           0x00007fff8aa17fc9 thread_start + 13
Thread 3:
0 libsystem_kernel.dylib               0x00007fff853bc716 __psynch_cvwait + 10
1 libsystem_pthread.dylib             0x00007fff8aa15c3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore            0x00007fff8a482800 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore            0x00007fff8a4829ff TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore            0x00007fff8a453145 MPWaitOnQueue + 192
5 com.adobe.ACE                          0x0000000102a262c9 0x1029ed000 + 234185
6 com.adobe.ACE                          0x0000000102a255da 0x1029ed000 + 230874
7 com.apple.CoreServices.CarbonCore            0x00007fff8a4536c3 PrivateMPEntryPoint + 58
8 libsystem_pthread.dylib             0x00007fff8aa13899 _pthread_body + 138
9 libsystem_pthread.dylib             0x00007fff8aa1372a _pthread_start + 137
10 libsystem_pthread.dylib           0x00007fff8aa17fc9 thread_start + 13
Thread 4:
0 libsystem_kernel.dylib               0x00007fff853bc716 __psynch_cvwait + 10
1 libsystem_pthread.dylib             0x00007fff8aa15c3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore            0x00007fff8a482800 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore            0x00007fff8a4829ff TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore            0x00007fff8a453145 MPWaitOnQueue + 192
5 com.adobe.ACE                          0x0000000102a262c9 0x1029ed000 + 234185
6 com.adobe.ACE                          0x0000000102a255da 0x1029ed000 + 230874
7 com.apple.CoreServices.CarbonCore            0x00007fff8a4536c3 PrivateMPEntryPoint + 58
8 libsystem_pthread.dylib             0x00007fff8aa13899 _pthread_body + 138
9 libsystem_pthread.dylib             0x00007fff8aa1372a _pthread_start + 137
10 libsystem_pthread.dylib           0x00007fff8aa17fc9 thread_start + 13
Thread 5:
0 libsystem_kernel.dylib               0x00007fff853bc716 __psynch_cvwait + 10
1 libsystem_pthread.dylib             0x00007fff8aa15c3b _pthread_cond_wait + 727
2 com.adobe.AGM                         0x0000000102ed4d5b AGMInitialize + 3255471
3 com.adobe.AGM                         0x0000000102ed5b5c AGMInitialize + 3259056
4 com.adobe.AGM                         0x0000000102edcdeb AGMInitialize + 3288383
5 libsystem_pthread.dylib             0x00007fff8aa13899 _pthread_body + 138
6 libsystem_pthread.dylib             0x00007fff8aa1372a _pthread_start + 137
7 libsystem_pthread.dylib             0x00007fff8aa17fc9 thread_start + 13
Thread 6:
0 libsystem_kernel.dylib               0x00007fff853bc716 __psynch_cvwait + 10
1 libsystem_pthread.dylib             0x00007fff8aa15c3b _pthread_cond_wait + 727
2 com.adobe.ape.engine              0x0000000117387c0d APXGetHostAPI + 2516093
3 com.adobe.ape.engine              0x0000000117135ec1 APXGetHostAPI + 83761
4 com.adobe.ape.engine              0x0000000117387cd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine              0x0000000117387d4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine              0x0000000117387e79 APXGetHostAPI + 2516713
7 libsystem_pthread.dylib             0x00007fff8aa13899 _pthread_body + 138
8 libsystem_pthread.dylib             0x00007fff8aa1372a _pthread_start + 137
9 libsystem_pthread.dylib             0x00007fff8aa17fc9 thread_start + 13
Thread 7:
0 libsystem_kernel.dylib               0x00007fff853bc716 __psynch_cvwait + 10
1 libsystem_pthread.dylib             0x00007fff8aa15c3b _pthread_cond_wait + 727
2 com.adobe.ape.engine              0x0000000117387c0d APXGetHostAPI + 2516093
3 com.adobe.ape.engine              0x0000000117135ec1 APXGetHostAPI + 83761
4 com.adobe.ape.engine              0x0000000117387cd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine              0x0000000117387d4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine              0x0000000117387e79 APXGetHostAPI + 2516713
7 libsystem_pthread.dylib             0x00007fff8aa13899 _pthread_body + 138
8 libsystem_pthread.dylib             0x00007fff8aa1372a _pthread_start + 137
9 libsystem_pthread.dylib             0x00007fff8aa17fc9 thread_start + 13
Thread 8:
0 libsystem_kernel.dylib               0x00007fff853bc716 __psynch_cvwait + 10
1 libsystem_pthread.dylib             0x00007fff8aa15c3b _pthread_cond_wait + 727
2 com.adobe.ape.engine              0x0000000117387c0d APXGetHostAPI + 2516093
3 com.adobe.ape.engine              0x0000000117135ec1 APXGetHostAPI + 83761
4 com.adobe.ape.engine              0x0000000117387cd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine              0x0000000117387d4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine              0x0000000117387e79 APXGetHostAPI + 2516713
7 libsystem_pthread.dylib             0x00007fff8aa13899 _pthread_body + 138
8 libsystem_pthread.dylib             0x00007fff8aa1372a _pthread_start + 137
9 libsystem_pthread.dylib             0x00007fff8aa17fc9 thread_start + 13
Thread 9:
0 libsystem_kernel.dylib               0x00007fff853bc716 __psynch_cvwait + 10
1 libsystem_pthread.dylib             0x00007fff8aa15c3b _pthread_cond_wait + 727
2 com.adobe.ape.engine              0x0000000117387c0d APXGetHostAPI + 2516093
3 com.adobe.ape.engine              0x0000000117135ec1 APXGetHostAPI + 83761
4 com.adobe.ape.engine              0x0000000117387cd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine              0x0000000117387d4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine              0x0000000117387e79 APXGetHostAPI + 2516713
7 libsystem_pthread.dylib             0x00007fff8aa13899 _pthread_body + 138
8 libsystem_pthread.dylib             0x00007fff8aa1372a _pthread_start + 137
9 libsystem_pthread.dylib             0x00007fff8aa17fc9 thread_start + 13
Thread 10:
0 libsystem_kernel.dylib               0x00007fff853bc716 __psynch_cvwait + 10
1 libsystem_pthread.dylib             0x00007fff8aa15c77 _pthread_cond_wait + 787
2 com.adobe.ape.engine              0x0000000117387bd0 APXGetHostAPI + 2516032
3 com.adobe.ape.engine              0x000000011739fddb APXGetHostAPI + 2614859
4 com.adobe.ape.engine              0x0000000117387cd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine              0x0000000117387d4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine              0x0000000117387e79 APXGetHostAPI + 2516713
7 libsystem_pthread.dylib             0x00007fff8aa13899 _pthread_body + 138
8 libsystem_pthread.dylib             0x00007fff8aa1372a _pthread_start + 137
9 libsystem_pthread.dylib             0x00007fff8aa17fc9 thread_start + 13
Thread 11:
0 libsystem_kernel.dylib               0x00007fff853bc716 __psynch_cvwait + 10
1 libsystem_pthread.dylib             0x00007fff8aa15c77 _pthread_cond_wait + 787
2 com.adobe.ape.engine              0x0000000117387bd0 APXGetHostAPI + 2516032
3 com.adobe.ape.engine              0x000000011751a2c3 APXGetHostAPI + 4164403
4 com.adobe.ape.engine              0x0000000117387cd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine              0x0000000117387d4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine              0x0000000117387e79 APXGetHostAPI + 2516713
7 libsystem_pthread.dylib             0x00007fff8aa13899 _pthread_body + 138
8 libsystem_pthread.dylib             0x00007fff8aa1372a _pthread_start + 137
9 libsystem_pthread.dylib             0x00007fff8aa17fc9 thread_start + 13
Thread 12:
0 libsystem_kernel.dylib               0x00007fff853bca3a __semwait_signal + 10
1 libsystem_c.dylib                        0x00007fff8dc62dc0 nanosleep + 200
2 libsystem_c.dylib                        0x00007fff8dc62cb2 usleep + 54
3 com.adobe.illustrator.plugins.dBrushTool     0x000000011b0042d2 PluginMain + 364210
4 libsystem_pthread.dylib             0x00007fff8aa13899 _pthread_body + 138
5 libsystem_pthread.dylib             0x00007fff8aa1372a _pthread_start + 137
6 libsystem_pthread.dylib             0x00007fff8aa17fc9 thread_start + 13
Thread 13:
0 libsystem_kernel.dylib               0x00007fff853b8a56 semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.dBrushTool     0x000000011b0067ea PluginMain + 373706
Thread 14:
0 libsystem_kernel.dylib               0x00007fff853b8a56 semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.dBrushTool     0x000000011b0067ea PluginMain + 373706
Thread 15:
0 libsystem_kernel.dylib               0x00007fff853b8a56 semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.dBrushTool     0x000000011b0067ea PluginMain + 373706
Thread 16:
0 libsystem_kernel.dylib               0x00007fff853b8a56 semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.dBrushTool     0x000000011b0067ea PluginMain + 373706
Thread 17:
0 libsystem_kernel.dylib               0x00007fff853bca3a __semwait_signal + 10
1 libsystem_c.dylib                        0x00007fff8dc62dc0 nanosleep + 200
2 com.adobe.illustrator.plugins.ScriptingSupport        0x0000000116b9188b PluginMain + 1570187
3 com.adobe.illustrator.plugins.ScriptingSupport        0x0000000116b79579 PluginMain + 1471097
4 com.adobe.illustrator.plugins.ScriptingSupport        0x0000000116b91bd6 PluginMain + 1571030
5 libsystem_pthread.dylib             0x00007fff8aa13899 _pthread_body + 138
6 libsystem_pthread.dylib             0x00007fff8aa1372a _pthread_start + 137
7 libsystem_pthread.dylib             0x00007fff8aa17fc9 thread_start + 13
Thread 18:
0 libsystem_kernel.dylib               0x00007fff853bc91a __recvfrom + 10
1 ServiceManager-Launcher.dylib         0x000000011537d5ec Invoke + 45721
2 ServiceManager-Launcher.dylib         0x000000011537c813 Invoke + 42176
3 ServiceManager-Launcher.dylib         0x000000011537bbe0 Invoke + 39053
4 ServiceManager-Launcher.dylib         0x000000011537bc66 Invoke + 39187
5 ServiceManager-Launcher.dylib         0x000000011537730f Invoke + 20412
6 ServiceManager-Launcher.dylib         0x0000000115377616 Invoke + 21187
7 ServiceManager-Launcher.dylib         0x0000000115377cd7 Invoke + 22916
8 ServiceManager-Launcher.dylib         0x0000000115377f41 Invoke + 23534
9 ServiceManager-Launcher.dylib         0x000000011537a61d Invoke + 33482
10 ServiceManager-Launcher.dylib        0x000000011537a775 Invoke + 33826
11 ServiceManager-Launcher.dylib        0x000000011537afb2 Invoke + 35935
12 ServiceManager-Launcher.dylib        0x000000011537b0ad Invoke + 36186
13 ServiceManager-Launcher.dylib        0x000000011536dd6b Login + 480
14 ServiceManager-Launcher.dylib        0x00000001153717ad Login + 15394
15 ServiceManager-Launcher.dylib        0x000000011537b412 Invoke + 37055
16 ServiceManager-Launcher.dylib        0x000000011537d253 Invoke + 44800
17 libsystem_pthread.dylib           0x00007fff8aa13899 _pthread_body + 138
18 libsystem_pthread.dylib           0x00007fff8aa1372a _pthread_start + 137
19 libsystem_pthread.dylib           0x00007fff8aa17fc9 thread_start + 13
Thread 19:
0 libsystem_kernel.dylib               0x00007fff853bc716 __psynch_cvwait + 10
1 libsystem_pthread.dylib             0x00007fff8aa15c77 _pthread_cond_wait + 787
2 com.adobe.ape.engine              0x0000000117387bd0 APXGetHostAPI + 2516032
3 com.adobe.ape.engine              0x000000011739fddb APXGetHostAPI + 2614859
4 com.adobe.ape.engine              0x0000000117387cd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine              0x0000000117387d4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine              0x0000000117387e79 APXGetHostAPI + 2516713
7 libsystem_pthread.dylib             0x00007fff8aa13899 _pthread_body + 138
8 libsystem_pthread.dylib             0x00007fff8aa1372a _pthread_start + 137
9 libsystem_pthread.dylib             0x00007fff8aa17fc9 thread_start + 13
Thread 20:
0 libsystem_kernel.dylib               0x00007fff853bc716 __psynch_cvwait + 10
1 libsystem_pthread.dylib             0x00007fff8aa15c77 _pthread_cond_wait + 787
2 com.adobe.ape.engine              0x0000000117387bd0 APXGetHostAPI + 2516032
3 com.adobe.ape.engine              0x000000011751a2c3 APXGetHostAPI + 4164403
4 com.adobe.ape.engine              0x0000000117387cd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine              0x0000000117387d4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine              0x0000000117387e79 APXGetHostAPI + 2516713
7 libsystem_pthread.dylib             0x00007fff8aa13899 _pthread_body + 138
8 libsystem_pthread.dylib             0x00007fff8aa1372a _pthread_start + 137
9 libsystem_pthread.dylib             0x00007fff8aa17fc9 thread_start + 13
Thread 21:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib               0x00007fff853b8a1a mach_msg_trap + 10
1 libsystem_kernel.dylib               0x00007fff853b7d18 mach_msg + 64
2 com.apple.CoreFoundation                  0x00007fff881d9f15 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation                  0x00007fff881d9539 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation                  0x00007fff881d8e75 CFRunLoopRunSpecific + 309
5 com.apple.Foundation              0x00007fff8fe45ff7 +[NSURLConnection(Loader) _resourceLoadLoop:] + 348
6 com.apple.Foundation              0x00007fff8fe45dfb __NSThread__main__ + 1318
7 libsystem_pthread.dylib             0x00007fff8aa13899 _pthread_body + 138
8 libsystem_pthread.dylib             0x00007fff8aa1372a _pthread_start + 137
9 libsystem_pthread.dylib             0x00007fff8aa17fc9 thread_start + 13
Thread 22:: com.apple.CFSocket.private
0 libsystem_kernel.dylib               0x00007fff853bc9aa __select + 10
1 com.apple.CoreFoundation                  0x00007fff88225a03 __CFSocketManager + 867
2   libsystem_pthread.dylib             0x00007fff8aa13899 _pthread_body + 138
3 libsystem_pthread.dylib             0x00007fff8aa1372a _pthread_start + 137
4 libsystem_pthread.dylib             0x00007fff8aa17fc9 thread_start + 13
Thread 23:
0 libsystem_kernel.dylib               0x00007fff853b8a56 semaphore_wait_trap + 10
1 com.adobe.illustrator                  0x000000010023b585 0x100000000 + 2340229
2 com.adobe.illustrator                  0x000000010023b15e 0x100000000 + 2339166
3 com.apple.CoreServices.CarbonCore            0x00007fff8a4536c3 PrivateMPEntryPoint + 58
4 libsystem_pthread.dylib             0x00007fff8aa13899 _pthread_body + 138
5 libsystem_pthread.dylib             0x00007fff8aa1372a _pthread_start + 137
6 libsystem_pthread.dylib             0x00007fff8aa17fc9 thread_start + 13
Thread 24:
0 libsystem_kernel.dylib               0x00007fff853b8a56 semaphore_wait_trap + 10
1 com.adobe.illustrator                  0x000000010023b585 0x100000000 + 2340229
2 com.adobe.illustrator                  0x000000010023b15e 0x100000000 + 2339166
3 com.apple.CoreServices.CarbonCore            0x00007fff8a4536c3 PrivateMPEntryPoint + 58
4 libsystem_pthread.dylib             0x00007fff8aa13899 _pthread_body + 138
5 libsystem_pthread.dylib             0x00007fff8aa1372a _pthread_start + 137
6 libsystem_pthrea

First thing to do is to update you application to 16.0.4 which is the most up-to-date version of CS6.

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Desktop Software Stopped working all of the sudden..

All of the sudden I got a windows message saying "Blackberry Desktop Software has stopped working" (A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.) I un-installed and re-installed the program and the same thing continues to happen. I have no idea what's going on. Has this ever happened to anyone else? Can someone help me out?

It happens to me too just now. I just had my laptop upgraded. before, i have it installed successfully without any problems encountered. in fact I was able to use it early yesterday before i upgraded my laptop. just now, when im trying to install the pc software, while installig it, it just gives a notification that it stopped. but later will show that i have successfully installed. but once you click to open the icon, it shows "Blackberry Desktop Software has stopped working". same with you i uninstall reinstall for 4x now, but still it isnt working.I even though it might be with my net connection, but it is not. I hope someone could help us.

I had to get my phone replaced, I did back it up. However when I went to sync my itunes to my phone, now ALL my music is all of the sudden not able to be found. As you can imagine I'm quite ******. Anyone know anything of this?

I had to get my phone replaced, I did back it up. However when I went to sync my itunes to my phone, now ALL my music is all of the sudden not able to be found. As you can imagine I'm quite ******. Anyone know anything of this?
I also updated my itunes a couple days ago when i backed up my phone - could it have been that?

music is apart of a back up. however if you did not transferyour purchases before doing the back up you will have to re download them. to do so sign into itunes, on the right hand side under quick links you will see purchased. click on it and go to the music tab. all of your music will be there you will see a cloud next to them with an arrow pointing down that is where you download them there may also be an option to download all. you can do the same for any apps that you may have purchased also. after they have downloaded plug your device in and sync them back to the device. hope this helps

I use lightroom with the soft proofing feature for my printing. I used to make a copy proof, but all of the sudden something changed, and even if I'm on the copy in the developing mode it prints the original. Also, If i chose a file that was already in li

I use lightroom with the soft proofing feature for my printing. I used to make a copy proof, but all of the sudden something changed, and even if I'm on the copy in the developing mode it prints the original. Also, If i chose a file that was already in light room to print, even though I have the chosen file up in the developing mode, it will instead print the most recent file that I added to lightroom. If found a way to work around these problems, (check make this the copy in the soft proofing, and copy my settings and delete and reload the old files) but it's a slight hassle and it didn't use to do this. Not sure why it changed. Could I have accidentally changed a setting?

See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- Then do the other actions of:
iOS: Device not recognized in iTunes for Windows
paying special attention to item #5
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem

Why did my account all of the sudden change to free instead of premium?

My spotify stopped working all of the sudden. I was a premium member and yesterday, the app kicked me out of my music and said that I had the free account so now I can only listen to shuffle. I'm quite confused about this especially since I've been paying for spotify all this time. I uninstalled the app and tried to reinstall it, but now that won't even work. Please help?!

Go to support here https://support.spotify.com/us/contact-spotify-support/ , it's faster there and it's real support! Hope this helps :)

I've been attaching pdf's to emails forever. All of the sudden my pdf files won't attach to any email. I have tried from home, work, different providers, etc. Nothing is working. What could the problem be?

I have been attaching pdf files to emails forever. All of the sudden my pdf files won't attach to an email. It just sits there and spins like it's trying to attach but quits half way through. What could the problem be?

Please try repairing Reader installation on your machine. Do you get any error message while attaching the pdf file?
Regards,
Deepak

HT201412 All of the sudden, in order to make the home button work on my iPad 2, I have to press it without releasing my finger and sometimes, not always, after a few seconds it responds

All of the sudden, in order to make the home button work on my iPad 2, I have to press it without releasing my finger and sometimes, not always, after a few seconds it responds. Could this be a software glitch or a hardware problem, how can I find out and fix it

Does the issue still occur if you start Firefox in Safe Mode? http://support.mozilla.com/en-US/kb/Safe+Mode
How about with a new, empty profile? http://support.mozilla.com/en-US/kb/Basic%20Troubleshooting#w_8-make-a-new-profile

Printer Paused Errors all of the sudden

I network to a printer both at home and at work and have had no problems whatsoever until today -- and now I have problems with both. The method of connecting is completely different: at work I connect to the network via an ethernet cable, as does the printer (i.e. it is a true network printer). At home, the printer is connected to an old eMac which shares its connection over the WiFi network. Oh yes, two utterly different printers - A Dell 5200 at work and an old Epson Stylus CX3200 at home.
My problem is that the printer immediately pauses when a print job is set. If I restart the printer and the job, I get a client-error-not-possible message. I try again and I get an error message from CUPS: usr/libexec/cups/backend/mdns failed
I have reset the printing system multiple times and tried to add the (home) printer again (via bonjour) but get the same error results. I will try tomorrow at work but am expecting the same frustrations.
My wife can still print fine at home from her old iBook on 10.4.11 over the network.
Why would I have problems all of the sudden like this? The only thing I changed is, like an obedient little monkey, I installed the newest Security Update that Software Update told me to install. Could this have screwed something up? Any help would be much appreciated, this is very frustrating.

Well, I've figured out a provisional work around, at least at home (will try the office printer in a bit). If, instead of connecting via bonjour as I did until yesterday, I connect via Line Printer Daemon and type in the afp of the desktop to which the printer is connected, it does work. But I have to choose "Generic Postscript Printer" under driver -- I am guessing that this is because the Power PPC (running 10.4) to which the printer is connected does not recognize the Gutenprint driver for the Stylus CX3200 which would be the natural choice from my MacBook. (If I select this driver and print, my computer thinks the printing has been successful, but nothing actually prints.)
By contrast, on Bonjour, it automatically selects the older, PPC driver that is already installed on the desktop computer connected to the printer. But this driver is apparently not an option from my MacBook using 10.5.6 when using LPD.
At any rate, this seems to work for now, but I still suspect that the Software Updates I installed yesterday screwed up the way in which my computer communicates with other devices on a local network: I have also had intermittent "connection failures" when I try to connect to a shared device via its icon on the sidebar in Finder.
I would still be very grateful for any thoughts on why I was getting the "Printer Paused" error (and, of course, I still don't know for certain that I'm going to be able to figure out a similar work around for my office network printer).
Message was edited by: Stuart Finkel

Why is my Mac book running so hot all of the sudden?

Why is my Mac book running so hot all of the sudden?
4 MB Mountainlion

Open Activity Monitor in the Utilities folder. Select All Processes from the Processes dropdown menu. Click twice on the CPU% column header to display in descending order. If you find a process using a large amount of CPU time, then select the process and click on the Quit icon in the toolbar. Click on the Force Quit button to kill the process. See if that helps. Be sure to note the name of the runaway process so you can track down the cause of the problem.

Apps open and close all of the sudden

Ok, my iphone was working fine until 10 minutes ago. I had no issues with it and all of the sudden, I tried opening up an app and all it will do is just open and close all of the sudden. And it's with ALL apps! I tried doing everything there is to do to solve the issue and nothing. I even followed someone's post about downloading a free app and nothing. I have tried restoring it, doing the sleep/wake and home button till apple logo comes up, and turning it off normally, and even re-syncing to computer and NOTHING! What should I do?

Download another free App - doesn't matter which one.
Sync and then hold down the Home and top button until the phone switches of completely.
Restart the phone and you should be fine - you did nothing wrong but its a sign of a bad sync.
You're not the first so enjoy !

I have had adobe creative suit 6 design standard for 2 years and all of the sudden it would not open. I do not have the windows disc anymore however i still have the product code, number and serial number. is there anyway to get my photoshop back?

I have had adobe creative suit 6 design standard for 2 years and all of the sudden it would not open. I do not have the windows disc anymore however i still have the product code, number and serial number. is there anyway to get my photoshop back?

uninstall, clean and reinstall per Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
for the installation file(s):
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 12 | 11, 10 | 9,8,7
Lightroom: 5.5 (win), 5.5 (mac) | 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

My Ipod Touch 5 got a long red line all of the sudden on the screen and i do not know why

Hello,
So i have purchased my Ipod Touch 5 through apple. The thing is, i do not know why a red long line appeared on my screen all of the sudden. It has not fallen at all so i was just wondering if there is the possibility of sending my ipod into apple and getting another one since i have warranty.

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

Finder will not open my photos folder. It gives me a number -600 after the statement! It was all of the sudden!, Finder will not open my photos folder. It gives me a number -600 after the statement! It was all of the sudden!

Not sure what has happened but all of the sudden!! I cannot open and folders in Finder... It says " The application "finder" cannot be opened" -600
Help!!

Reboot and try again.

PPC all of the sudden will not file share, what can I do?

I have a PPC G5 OSX 10.4.11 all of the sudden I went to connect to my MacBook Pro with file sharing and I can not. I can see the MacBook in my network area and when I hit connect it lets me put in my password and then I try to click on the folder to mount it and my finder freezes. I relaunch the finder but still get the spinning wheel of death over the network window. I have looked online and all the forums say I have to reinstall my OS but there has to be another way, can anyone help? I also try to open my "file share" option on my PPC but it will not do that either. Thanks in advance.
Message was edited by: skrilla

Hi skrilla, and a warm welcome to the forums!
Safe Boot from the HD, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, then move these files to the Desktop.
(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)
/Users/YourUserName/Library/Preferences/ByHost/com.apple.networkConnect.<12 digit number>.plist
/Users/YourUserName/Library/Preferences/com.apple.internetconnect.plist
/Library/Preferences/SystemConfiguration/preferences.plist
/Users/YourUserName/Library/Preferences/com.apple.systempreferences.plist
/Library/Preferences/SystemConfiguration/com.apple.airport.preferences.plist
/Library/Preferences/com.apple.sharing.firewall.plist
/Library/Preferences/SystemConfiguration/NetworkInterfaces.plist
/Library/Preferences/com.apple.networkConfig.plist
/Library/Preferences/SystemConfiguration/com.apple.nat.plist
Reboot and setup Sharing & Network again.

My iWork (pages and keynote) are not communicating with the iCloud. I haven't changed anything and all of the sudden there is no sync happening. My iCloud account is fine as i can create documents on my iPad and they appear on iCloud.

my iWork (pages and keynote) are not communicating with the iCloud. I haven't changed anything and all of the sudden there is no sync happening. My iCloud account is fine as i can create documents on my iPad and they appear on iCloud. However, when i change documents on my mac (documents that are supposed to be in the iCloud), the changes do not sync with my other devices nor with iCloud. Even when i create new documents on my mac and save them to iCloud, all seems okay and i can access them from my mac, however they do not show up in the iCloud and i can't access them with my other devices.
Most recent version of mountain lion updated over a month ago. New iPad in use for over a month.
thanks

The same thing is happening to me, Mail was fine about an hour ago and now is rejecting correct password. Typical when today I'm waiting some important emails!

Software quits all of the sudden

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