Software says it is up to date when it isn't

I have two Apple TV units. One updated; the other says my software is up to date when it clearly isn't. I've tried restarting the unit, tried unplugging it and repowering it, but it still says "up to date" when it clearly isn't (old appearance, no beats, etc. which my updated unit shows). Any suggestions?

Try resetting the ATV2 with a microUSB cable and iTunes and try Software Update. If you plug it in and have iTunes running, what details does it show?
You should be able to get 6.2.1 by About Apple TV (2nd and 3rd generation) software updates - Apple Support
Apple TV Software Update 6.2.1—Apple TV (2nd generation) only
Feature
Summary
Stability and performance
Includes general performance and stability improvements.

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Cant update to ios 5 as itunes say's its up to date when it is ios 4.2.1 help please

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Welcome to the Apple Support Communities
iPhone 3G can be updated to iOS 4.2.1, so you use an iPhone 3G

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Did you install any programs yesterday?
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i have a ipod that has not been used for a while but i now want to start and use it but i've tried to up date it but it says it is but it is using ios 3. please help any one ....

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Can anybody help with my question above?

If you're getting the message using the device's Software Update function, it's a third generation iPod touch and can't be updated past 5.1.1.
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(93209)

Why does itunes and my iphone insist my software is up to date when it isn't?

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I beleive your type of ipod has reached the maximum OS. You probably cant upgrade it further. Hope this helps and ask questions if you have any. Is your ipod a 3rd generation?

HT4623 My iphone 4 will not open any attachments. the software says it is up to date

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Are you sure it's not iCloud that's "over capacity".
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How Do I Get Rid Of The “Other” Data Stored On My iPad Or iPhone?
http://tinyurl.com/85w6xwn
How to Remove “Other” Data from iPhone, iPad and iPod Touch
http://www.igeeksblog.com/how-to-remove-other-data-from-iphone/
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http://osxdaily.com/2012/06/02/iphone-ipad-ran-out-of-available-storage-space-ho w-to-fix-quick/
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How to Clear Message/iMessage Cache on iPhone & iPad And Reclaim Lots of Free Space
http://www.igeeksblog.com/how-to-clear-message-imessage-cache-on-iphone-ipad/
 Cheers, Tom

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Software says it is up to date when it isn't

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