Software seems to have issues with crashing frequently. Mainly anything MSN

Latest version of all software and hardware and all done at the factory.
Seems to be mainly with anything MS....Even more specifically, Remote desktop and Office for Mac.
NEWBY

Hi jprice49,
Welcome to the BlackBerry Support Community.
Are you able to test with another battery to rule out any issue with the battery itself on your BlackBerry® Storm2™ 9550 smartphone? I would advise trying this step first. If that does not resove the issue, please try to back up your data and perform a clean reload of your BlackBerry® Device Software. For further instructions, please see the following KB articles.
For Windows®: "How to perform a clean reload of the BlackBerry Device Software for Windows" http://bbry.lv/GI9beY
For Mac: "Perform a clean reload of BlackBerry smartphone application software using BlackBerry Desktop Software on a Mac computer" http://bbry.lv/J0UN1U
Hope this helps.
-FS
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.
Click Solution? for posts that have solved your issue(s)!

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Software seems to have issues with crashing frequently. Mainly anything MSN

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