Software simulation issue - help!

When extending the screen of my laptop by using an additional monitor and using the software simulation tool on Captivate 7, I have re-sized and aligned the red record border to the correct size (1280 x 720) and recorded the action. When the slides appear in Captivate, the red border can be seen, the recorded area has moved and the mouse position is now wrong.
I need the extended monitor because the laptop has the wrong resolution for what I am recording. Is there a way to resolve this?

Hi @Onanisland 
Welcome to the HP Forums!
It is a great  place to find answers and tips!
For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide Learn How to Post and More
I understand that after doing some updates your Instant Text is no longer functioning fully.
If you click on the shield or logo or perhaps right click do you get any additional details?
Have you tried using MS Fix It   to try and overcome this difficulty?
Have you tried contacting the manufacturer of the software for possible solutions ?  Textware Solutions Forums
There are also contact links on the bottom of the Textware solution forums.
You could also do a restore back to before the updates were installed.   HP Notebook PCs - Using Microsoft System Restore
You could also try uninstalling the  software and reinstalling.
Best of Luck!
Sparkles1
I work on behalf of HP
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