Software Simulation Timing

I've just started working with software simulations and am noticing that the timing is off. Basically, the mouse movements aren't matching the screens; it's like the screens are a step ahead of the mouse motion path and clicks. Any suggestions?
(Version 6.1.0.319)

No, only on this one. I'm the onely captivate user here.
To elaborate:
If I record a software simulation on my 2nd or 3rd monitor, the playback begins at step 2 of the process, but the mouse still follows the path for step 1.
Assume that I'm recording a software simulation that demonstrates how to create a new email message in Outlook. When I create the simulation, I begin by showing the mouse click the "New Email" button, which opens the new message window; I then fill in the To, Subject, and Body content and then end the recording. In the software simulation playback, the new email message window is open immediately, yet the mouse path still shows me clicking the New Email button. If I record this same process on my primary (laptop) monitor, the playback is perfectly in sync and the new email message window displays only after the mouse clicks the New Email button.
I'm running Windows 7.

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Software Simulation Timing

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