Software to connect Deskjet 3070A to wifi no longer available
My printer is AirPrint capable, but to set up the connection to wifi, you have to connect it to a computer and use a piece of HP software on the computer to set it up. You can't connect to wifi networks on the printer itself.
My wifi network has changed, so I went to download said piece of software from HPs website, but it now just gives you generic advice for setting up an AirPrint printer by choosing the network on the printer itself. There are no software downloads available for my printer anymore.
Where can I get a hold of this software again?
Hello @sfyfe,
Welcome to the HP forum.
I also could not find the software for the Deskjet 3070A.
You might have to see if technical support has any options.
Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Aardvark1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Similar Messages
-
I cannot connect to a Deskjet 3070A from Ubuntu 1204 or Ubuntu 10.10
I have been trying to set up a wireless printer.
I can print to the printer when it is attached via the USB cable but it loses all connection as soon as the cable is unplugged.
I installed the latest version of HPLIP 3.12.4 on both PCs but it is unable to find the printer as a wireless device when trying the setup with the USB cable plugged in on either PC.
I cannot configure the printer via WPS because my router a PLUSCOM WR-AR2317 doesn't have a WPS button and if I try to add a PIN there is nowhere in the router homepage (192.168.1.1) for me to add in a PIN.
I have printed off the Network config page and it shows that it has discoveded my home network but the wireless capability seems to not work at all, even though it says wireless is switched on.
The wireless blue light only flashes, there is no solid, always on light. I have had the printer about a metre away from the wireless router and it still doesn't seem to connect at all.
I have run hp-check and the output is below
carole@carole-desktop:~$ hp-check -t
HP Linux Imaging and Printing System (ver. 3.12.4)
Dependency/Version Check Utility ver. 14.3
Copyright (c) 2001-14 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the HPLIP supplied tarball (.tar.gz or
.run) to determine if the proper dependencies are installed to successfully compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro supplied package (.deb, .rpm, etc) or
an already built HPLIP supplied tarball has the proper dependencies installed to successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode will check both of the above cases
(both compile- and run-time dependencies).
Saving output in log file: hp-check.log
Initializing. Please wait...
| SYSTEM INFO |
Basic system information:
Linux carole-desktop 3.0.0-15-generic #26-Ubuntu SMP Fri Jan 20 17:23:00 UTC 2012 x86_64 x86_64 x86_64 GNU/Linux
Distribution:
ubuntu 12.04
Checking Python version...
OK, version 2.7.3 installed
Checking PyQt 4.x version...
OK, version 4.9.1 installed.
Checking for CUPS...
Status: scheduler is running
Version: 1.5.3
error_log is set to level: warn
Checking for dbus/python-dbus...
dbus daemon is running.
python-dbus version: 1.0.0
| COMPILE AND RUNTIME DEPENDENCIES |
note: To check for compile-time only dependencies, re-run hp-check with the -c parameter (ie, hp-check -c).
note: To check for run-time only dependencies, re-run hp-check with the -r parameter (ie, hp-check -r).
Checking for dependency: CUPS - Common Unix Printing System...
OK, found.
Checking for dependency: CUPS devel- Common Unix Printing System development files...
OK, found.
Checking for dependency: CUPS image - CUPS image development files...
OK, found.
Checking for dependency: DBus - Message bus system...
OK, found.
Checking for dependency: gcc - GNU Project C and C++ Compiler...
OK, found.
Checking for dependency: GhostScript - PostScript and PDF language interpreter and previewer...
OK, found.
Checking for dependency: libcrypto - OpenSSL cryptographic library...
OK, found.
Checking for dependency: libjpeg - JPEG library...
OK, found.
Checking for dependency: libnetsnmp-devel - SNMP networking library development files...
OK, found.
Checking for dependency: libpthread - POSIX threads library...
OK, found.
Checking for dependency: libtool - Library building support services...
OK, found.
Checking for dependency: libusb - USB library...
OK, found.
Checking for dependency: make - GNU make utility to maintain groups of programs...
OK, found.
Checking for dependency: PIL - Python Imaging Library (required for commandline scanning with hp-scan)...
OK, found.
Checking for dependency: PolicyKit - Administrative policy framework...
OK, found.
Checking for dependency: PyQt 4 DBus - DBus Support for PyQt4...
OK, found.
Checking for dependency: Python DBus - Python bindings for DBus...
OK, found.
Checking for dependency: Python devel - Python development files...
OK, found.
Checking for dependency: Python libnotify - Python bindings for the libnotify Desktop notifications...
OK, found.
Checking for dependency: Python XML libraries...
OK, found.
Checking for dependency: Python 2.3 or greater - Required for fax functionality...
OK, found.
Checking for dependency: Python 2.2 or greater - Python programming language...
OK, found.
Checking for dependency: Reportlab - PDF library for Python...
OK, found.
Checking for dependency: SANE - Scanning library...
OK, found.
Checking for dependency: SANE - Scanning library development files...
error: NOT FOUND! This is a REQUIRED/COMPILE TIME ONLY dependency. Please make sure that this dependency is installed before installing or running HPLIP.
To install this dependency, execute this command:
sudo apt-get install --assume-yes libsane-dev
Checking for dependency: scanimage - Shell scanning program...
OK, found.
Checking for dependency: xsane - Graphical scanner frontend for SANE...
OK, found.
| HPLIP INSTALLATION |
Currently installed HPLIP version...
HPLIP 3.12.4 currently installed in '/usr/share/hplip'.
Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.
[hplip]
version=3.12.4
[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/HP
ppdbase=/usr/share/ppd
doc=/usr/share/doc/hplip-3.12.4
icon=/usr/share/applications
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv/hp
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
pp-build=no
gui-build=yes
scanner-build=no
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=no
foomatic-drv-install=no
foomatic-ppd-install=no
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=no
internal-tag=3.12.4
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes
policy-kit=no
hpijs-only-build=no
lite-build=no
udev-acl-rules=yes
hpcups-only-build=no
hpijs-only-build=no
Current contents of '/var/lib/hp/hplip.state' file:
# hplip.state - HPLIP runtime persistent variables.
[plugin]
installed=0
eula=0
Current contents of '~/.hplip/hplip.conf' file:
[settings]
systray_visible = 0
systray_messages = 0
[last_used]
device_uri = "hp:/usb/Deskjet_3070_B611_series?serial=CN1AH4333905MQ"
printer_name = Photosmart_C4200_series
working_dir = .
[commands]
scan = /usr/bin/simple-scan %SANE_URI%
[refresh]
rate = 30
enable = false
type = 1
[polling]
enable = false
interval = 5
device_list =
[fax]
voice_phone =
email_address =
[installation]
date_time = 10/06/12 17:16:33
version = 3.12.4
[upgrade]
notify_upgrade = true
last_upgraded_time = 1339337816
pending_upgrade_time = 0
latest_available_version = 3.12.4
| DISCOVERED USB DEVICES |
Device URI Model
hp:/usb/Photosmart_C4200_series?serial=MY82SQQ HP Photosmart C4200 series
2RT04VP
| INSTALLED CUPS PRINTER QUEUES |
Deskjet_3070_B611
Type: Printer
Device URI: hp:/usb/Deskjet_3070_B611_series?serial=CN1AH4333905MQ
PPD: /etc/cups/ppd/Deskjet_3070_B611.ppd
PPD Description: HP Deskjet 3070 b611 Series, hpcups 3.12.2
Printer /usr/lib/cups/backend/hp failed11 is idle. enabled since Sun 10 Jun 2012 17:15:07 BST
error: Unable to communicate with device (code=12): hp:/usb/Deskjet_3070_B611_series?serial=CN1AH4333905MQ
error: Device not found
error: Communication status: Failed
Photosmart_C4200_series
Type: Printer
Device URI: hp:/usb/Photosmart_C4200_series?serial=MY82SQQ2RT04VP
PPD: /etc/cups/ppd/Photosmart_C4200_series.ppd
PPD Description: HP Photosmart c4200 Series, hpcups 3.12.2
Printer status: printer Photosmart_C4200_series is idle. enabled since Wed 21 Dec 2011 17:43:25 GMT
Communication status: Good
| PYTHON EXTENSIONS |
Checking 'cupsext' CUPS extension...
OK, found.
Checking 'pcardext' Photocard extension...
OK, found.
Checking 'hpmudext' I/O extension...
OK, found.
| USB I/O SETUP |
Checking for permissions of USB attached printers...
HP Device 0x5c11 at 001:003:
Device URI: hp:/usb/Photosmart_C4200_series?serial=MY82SQQ2RT04VP
Device node: /dev/bus/usb/001/003
Mode: 0664
getfacl: Removing leading '/' from absolute path names
# file: dev/bus/usb/001/003
# owner: root
# group: lp
user::rw-
user:carole:rw-
group::rw-
mask::rw-
other::r--
| USER GROUPS |
carole adm lp dialout cdrom floppy audio dip video plugdev scanner lpadmin admin netdev powerdev
| SUMMARY |
error: 2 errors and/or warnings.
Summary of needed commands to run to satisfy missing dependencies:
sudo apt-get install --assume-yes libsane-dev
Please refer to the installation instructions at:
http://hplip.sourceforge.net/install/index.html
Done.
carole@carole-desktop:~$The Deskjet series printers connect to wireless networks with what is called USB to Wireless.
You will need a supported operating system to connect a Deskjet to a wireless network. Supported operating systems to connect the printer to a wireless network are Windows 7 (32bit and 64bit), Windows Vista (32bit and 64bit), and Mac OS X (10.5, 10.6, and 10.7).
While there is a software download option for Linux distributions, this is not the full featured software that is capable of adding the printer to a wireless network. Most printers have a wireless setup wizard to accomplish this task, but the Deskjet series printers connect in a different way.
Once the printer is connected to a wireless network, HPLIP 3.12.4 drivers should be able to locate the printer.
Click on Installing the Product Software for a Wireless Network Connection to receive instructions to connect to a wireless network using Windows and Mac operating systems.
Click on Software & Driver Downloads - HP Deskjet 3070A e-All-in-One Printer - B611a to download the appropriate software for a supported operating system to connect to a wireless network.
↙-----------How do I give Kudos?| How do I mark a post as Solved? ----------------↓ -
I have just updated the i06 software for my iPad and it will not connect to my home wifi network - all my other devices are able to connect to my wifi network.
I have attempted all troubleshooting actions suggested and nothing has worked. I have restored my iPad network and factory settings - Please help - this is frustrating meyou have to set up your router to solve th problem. first find and write down the ipad mac address.
then log on to your router using your laptop or any device that can connect to router at 192.168.0.1 in your web browser. please check out my posting about how to resolve the wifi connection problem.
i think the ios6 update has reset the networking but if you set up the router then you should not have the same problem any more. -
Hp deskjet 3070A not connecting to network
Hi
My deskjet 3070A after being turned off and back on again is not connecting to the Router. Before turning off it is connected and when print report is printed it passes all tests .
but after turning off the printer and wireless router and turning back on again it it says not connected on the printer screen.
Can you help please.
ColmPrinter does not maintain wireless connection.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02817031&tmp_task=solveCategory&cc=us&dlc=en&la...
Say thanks by clicking the Kudos Thumbs Up to the right in the post.
If my post resolved your problem, please mark it as an Accepted Solution ...
I worked for HP but now I'm retired! -
Im having real problems connecting to my home wifi from my i phone 4s, it just keeps saying unable to join even though the password is correct,
I have tried resetting my network settings but to no avail,
yesterday I reset all settings then it actually worked, however today the problem started again so I repeated the reset but it still isn't working
This has only started happening since i upgraded software to ios6
Please helpHere is what I would do:
Shutdown all computers connected to the router.
Power off the router.
Power off the modem (cable or DSL).
Wait 30 seconds.
Power on the modem. Ensure all lights are lit and the modem is online.
Power on the router. Ensure it's communicating to the modem.
Turn on your Macbook Pro first (the one experiencing the issue. Check it's connection. If it's still having issues, removed the networks it can attach to, turn off WiFi; then turn WiFi back on and reconnect to your WiFi network.
Turn on other Macs in household. Check their connections.
Sometimes "rebooting" the modem and router fixes connectivity issues. -
HP Deskjet 3070a and BT Infinity Home Hub 2.
I purchased a HP Deskjet 3070a yesterday and I can't get it to connect to my BT Infinity Home Hub 2. There are 2 ways of connectng to the wireless network:
1) Push the WPS button on Hub - but the BT Infinity Hub doesn't have one
2) Enter the 8 digit pin (generated by the printer) into the routers configuration - I can't see anywhere in the Hub to configure this
I purchased the printer to use Wireless ePrint so if I can't resolve I will return to HP.
I see other people have experienced similar problems. I can't believe a standard HP printer has problems connecting to one th UK's most widely used broadband hubs.
Hope someone can help
BradThere is a third way to get Deskjet printers on a network. The primary method of connecting the deskjet to a network is to use the software on the computer to do a USB to Wireless connection.
What operating system does the computer use?
The steps to do this for your respective operating system can be found in this document from HP. The steps start after the WPS method. USB to wireless will require a computer on the same network and a USB cable to transmit the network data to the printer.
↙-----------How do I give Kudos?| How do I mark a post as Solved? ----------------↓ -
IPod 4th Gen will no longer connect to my home wifi, what can I do?
This problem started recently, I would arrive home, take my iPod off airplane mode (and yes, wifi did turn on) but my iPod would just not connect to my home wifi. I went to wifi>choose a network and manually selected my network but when I did, it would say "Unable to joine the network 'network name'". This problem slowly got worse: when I would wake up in the mornings or after not using my iPod for a long period of time, the same issue would occur! Usually it would take at least an hour if i was lucky of consatant retrying before, miraculously, it would connect. That was, up until yesterday though, when it would just simply not connect and display the message. I have tried almost everything I could think of: forgetting the network, restarting the iPod, restarting the modem/router (its an all in one setup), and even resetting the iPod but it just won't work, so now i'm stuck with a wiped iPod that just won't connect. One last thing, all my other wireless devices (iPad, PS3, laptop) work just fine and my iPod can connect to other networks. Please help me as I use my iPod very frequently and can't even restore to iCloud back-up.
Does the iOS device connect to other networks?
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
IPhone no longer connects to iTunes via Wifi
On July 1,12 my iTunes did an automatic update. After the computer restarting and I entered iTunes and the following messages appeared:
Message 1: Must reinstall itunes to connect to ipod or mobile devices.
Message 2: CD/DVD folder must be located in itunes folder in order to use with itunes
I have 2 iphones (both 4s, bought at same time, both running iOS 5.1.1)and one will briefly connect to itunes via Wifi (I will identify this one as iphone1) but the other one will not (I will identify this one as iphone2). I have a PC with Windows 7.
When iphone1 is connected to itunes via wifi is disconnects randomly. Under: Summary > Version, it has the message: Connect this iphone using a USB cable in order to update or restore its software. When I have it connected with the USB cable, there are no problems. The settings selected under: Summary > Options > are: Open iTunes when this iphone is connected, Sync with this iphone over Wi-Fi, & Manually manage music and videos. The Setting under Backup > Back up to this computer (where it backs up to; I do not know)
iphone2 does not connect via Wifi but used to. It connects without issues with the USB. The Settings in iTunes > Summary are the same as iphone2 except that iphone2 is set as Backup > Back up to iCloud.
My iphone2 is my primary device. I use it exclusively; for music, taking photos, syncing photos to my Photo Stream folder on my PC, etc. The iphone1 is my spouse's secondary phone, so its not used as often (ie: only has 4 songs downloaded, used to take the odd picture, has a mirror image of apps from iphone2).
I searched Apple Support and tried the following solutions that didn't solve this problem:
How to restart the Apple Mobile Device Service (AMDS) on Windows (support.apple.com/kb/TS1567) &
Set the Apple Mobile Device Service Startup type to Automatic
I have not done this: Remove and reinstall iTunes and AMDS. I did goto the: iTunes for Windows: Device Connectivity Tests > iOS > iPhone - iTunes Troubleshooting Assistantand into iTunes > Help > Run Diagnostics. The results were: All tests passed. (My iphone2 was plugged in with USB. The iphone1 was connected via WiFi.)
What do I do now? Do I need to remove and reinstall iTunes? and if so will I lose all my itunes info (videos, music, apps, settings) or will it just show up after I install iTunes?Hi Mitch,
It sounds like you have already done many of the steps, but I would like you to look at this article -
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
and go over any that you may have missed.
Thanks for using Apple Support Communities.
Best,
Brett L -
WiFi problems I think.... Should I bring it to a store to get it checked out? Whenever I type my password for the WiFi connection, it always says its incorrect and I sometimes can't even connect to the unlocked WiFi servers too
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
I own a 13-inch MacBook Pro and for the past day, my wifi on my laptop says I only have two bars of connection and is running very slow,but all of my other devices such as my iPhone and iPad are connecting perfectly to the wifi. How can I fix this? I have tried to shut my laptop off and let it rest and I have also re-started my wifi router three different times. Someone please help me with this problem so I can begin to use my laptop again as I take it to school and use it for class.
Thanks so much!FCP, and all software on OSX, has a few different "preference" files (the extension is .plist), which store all your user settings. Each time you resize a window, change a setting, anything, this file is re-written. Kinda easy to see how they would become corrupt every now and then.
-Close FCP
-Navigate to User>Library>Preferences and delete com.apple.FinalCutPro.plist
-Navigate to User>Library>Preferences>Final Cut Pro User Data and delete Final Cut Pro 5.0 Prefs
-Empty your trash
Relaunch FCP and see if that worked.
Download FCP Rescue to make this process easier in the future. When you have FCP running really smooth, open FCP Rescue and create a backup of your preference files. If it starts acting wanky, just run FCP Rescue and Restore your backup preferences. Works really slick, and it's free.
EDIT: Or use the really simple explaination that X posted as I was typing. -
Connection timeout on hotel wifi - only with MacBook8.1 (810.9) configd plug-in:8.1 (810.9)
I'm having a "Connection Timeout" issue while trying to connect to my hotel's WIFI.
I bought an ex-lease refurbished white MacBook (Build 12E55 - 2.4GHz, the last 2010 model I think) a couple of weeks ago. I bought it so I could use it while on vacation in Bali, Indonesia. I've got OS X 10..8.4 installed.
At home in Australia, this MacBook connected to my home WIFI with absolutely no issues at all.
Now that I'm in Bali, I'm surprised to find that every time I try to connect to the WIFI at the hotel (where I'm staying for a whole month), I get a "Connection Timeout" error. I'm surprised because my iPhone connects to the hotel WIFI with no problem at all, as does our two iPads and the Android phones that belong to other family members. It's only my MacBook that struggles, even though I get even better signal strength indicated on my MacBook compared to my other devices.
I can connect my MacBook to my iPhone hotspot fine, though I'd prefer to use the free hotel WIFI over my very small 3G data allowance.
So the problem isn't that my MacBook can't connect to any WIFI, because it did at home and it still can to my iPhone hotspot.
And the problem isn't with the router, because all other devices work flawlessly.
I've trawled many forums and articles trying to find a solution. Here's everything I've tried already, that I can remember. (Not in this order and not all at once.)
Rebooted MacBook (duh)
Sitting directly under the WIFI router. (It's not a signal strength issue.)
Set up new Network > Location. Deleted Ethernet and Bluetooth PAN so it's just WIFI in the list.
Renewed DHCP Lease countless times.
Tried manual TCP/IP variations. It doesn't help that I'm not sure what to put in the IPv4 Address field. I do know the Subnet Mask and Router IP from looking at my iPhone network info.
Tried using my MAC address as the DHCP Client ID. Also tried just using "1" or leaving it blank.
I don't know what an IPv6 is either.
Tried BootP and completely Manual setups but not really sure of the correct settings to try.
Tried using the DNS servers that I found on my iPhone network info for the hotel WIFI. (One of them is 8.8.8.8 which I think is Google's DNS thing?)
Tried checking Auto Proxy Discovery and Use Passive FTP Mode, since it was suggested as part of a solution in a forum thread.
Tried changing the MTU to a couple of other settings from an article I read. I think one was around 1453 and the other was 1494 or something close to that.
Tried resetting PRAM
Tried resetting SMC
Tried a variation on resetting SMC that involved pressing down the normal keys plus one extra, for 10 secs, since it worked for someone who was told to do that by an Apple Care person. (He didn't know why it worked and other forum posters thought it was supposed to have been a SMC reset.)
Checked the Network> Wi-Fi in System Information to see if the Channel is compatible. The router uses Channel 1 and my MacBook is capable of using Channel 1.
Checked my country profile. It's X1. I have no idea if that's good. All I know is that I'm in Indonesia not Australia and I'm having WIFI issues with this hotel network.
Checked the PHY Mode. Supported are 802.11 a/b/g/n. The hotel router uses 802.11n.
Made sure I was using WPA2 Personal.
Tried deleting all WIFI-related passwords in Keychain.
Tried deleting all Network-related preference files.
Tried removing all LaunchDaemons and LaunchAgents.
It's not a "lost WIFI connection when waking from sleep" issue but I tried turning off sleep anyway.
My husband even had the nerve to unplug the hotel router (small hotel, we're the only guests at the moment) for 10 minutes hoping it will reboot. But I don't know if that's the actual modem or just a WIFI repeater thing (sorry, can't remember the right terms). It didn't work anyway.
I've run out of options, other than just sucking it up and getting a big 3G data allowance since I'm here for a month.
If there is anything else I can try - perhaps working out how to set up my Network manually properly, please help me out. Here is everything in System Information that might help. I'll happily provide any other info.
Software Versions:
CoreWLAN:Sorry. The topic title got mucked up when I tried to paste in my System Information. And I can't paste it in using my iPhone without it going haywire. I can provide any details you need.
-
please help me, my blackberry curve has been working perfectly fine (everything network and wifi connection are working great) since i got it but all of the sudden when i connect to our wifi at home i noticed that the wifi logo on the upper screen is grayed out. i checked the manual and it says: device is connected to to a wifi network but does not have access to Blackberry services over wifi connection. i dont know what to do, i tried the hard reset (removed batt for 1 min while phone is on and put it back in) i also tried to remove the wifi profile and added it back up but still nothing seems to work, my service provider has BB services available on my phone, i can received BBM, pushed email, use FB on my phone using my network but i cant use my wifi to browse.. what should i do? help me please!
With a PC, the Windows Firewall and/or the anti-virus software will sometimes block an attempted Internet connection.
Check both applications to see if you can find a "blocked" item and then take steps to "allow" the connection.
If still no luck, temporarily disable the wireless security for a short period to see if the PC can connect that way. If it can.....then you know it is security related issue.
See if the PC can connect using a setting like WPA-PSK-TKIP. The equivalent Apple setting would be WPA/WPA2 Personal. -
My iPod Touch 5th gen wont connect to my home wifi
Ever since my iPod Touch 5th generation died, i was unable to connect to my home wifi. i can connect to any other wifi network but it will not show up on my iPod when i am at home. i have tried resetting network settings, and i even restarted it to factory settings. my iPod still wont connect to home wifi. Please help me!
Does the iOS device connect to other networks? If yes that tend to indicate a problem with your network.
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
My iPhone5S will no longer connect to my home wifi but others do.
My iPhone5S will no longer connect to my home wifi but others do. Mine will connect to other networks. I have rebooted the router and the phone, reset Network Settings, deleted the wifi network and reinstated it. Can anyone please help?
Good day Telbuoy,
Thank you for contributing to the Apple Support Communities.
It sounds like your iPhone 5s is not connecting to your home Wi-Fi network. You've done a good job of isolating this behavior to your iPhone and home Wi-Fi router.
There are a few more steps that I'd suggest trying next:
Make sure your iPhone is updated to the latest iOS version using the steps in Update the iOS software on your iPhone, iPad, and iPod touch.
Make sure your router is using the settings in Recommended settings for Wi-Fi routers and access points.
Update your Wi-Fi router with the latest firmware and make sure the router supports your Apple product. For more information, contact the manufacturer of your router. (from If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network)
Best Regards,
Jeremy -
After updating my iphone 4 with the ios 6 update. My iphone would no longer connect to my home wifi that is password protected. I know that I have the right password entered in. At work we have a free wifi connection that does not require a password and I can connect no problem to it. My ipod touch has no problem connecting to my home wifi. It is a 3rd gen ipod and does not have the ios 6 update on it. Please help!
I'm having the same issues. Started when I upgraded iphone 4S and ipad1 to 5.1.1. Wife's iphone 4g on 4.4.2 has been ok. I've forgot the network on both devices and restored the iphone, none of which changed the issue. I've upgraded to ios 6 on the iphone 4s, problem still persists.
One thing that will help for a time: go to your router and change the wireless control channel. When I first did this I got full connectivity for about 48 hours... and now the problem is back. I'm now changing the wireless control channel every 12 hours, which is a pain but at least keeps me connected. I've tried a few other solutions that are out there and that has been the best one so far.
to do this on a motorola router: type 192.168.0.1 in your address bar.
username: admin and password:motorola if you have not changed the factory defaults.
Click on the word "wireless" and look for the "control channel" field. This may be set to auto or to 1, try changing it to 6 or 11 (preferred) or any other channel.
The control channel can cause static in the wireless system IF there are several networks nearby that are on the default setup.
There is a fair bit of buzz about this issue out there, some other things I've seen:
This is a hardware issue. Go to the store and have your wifi antenna checked, some users reporting that they get free replacement devices.
Check against other wifi networks that require a password (this is next for me). Logon to those networks and surf until your wifi stops. If your wifi connects to the internet but stops responding, then this is a software (or hardware) issue and apple needs to step up. Some are claiming this to be the case.
IF you connect and stay connected/on the internet on another password protected wifi, then the issue is with your router. this is where things get cute.
Comcast may tell you to update your firmware. Motorola may tell you that your cable provider is the only one who can push through firmware updates. Comcast may tell you that you are not in an area that is being updated. It's unclear if they say that to all customers, or just those who have purchased cable modems and aren't renting them from comcast.
Good luck, more to come if I figure out anything else, and please post any solutions you may find.
Maybe you are looking for
-
Why can you reveal and dock panels when working with new blur filters ?
Hi all, It's purely an academic question, but I've been working through the new CS6 blur Filters and I notice you can customise the UI Panel layout as you would with the main Panels in Photoshop. I notice that you can also reveal and add any other Ph
-
ITunes MP3 CD wont play in MP3 enabled stereo
Hi All I have been searching around these forums and this is driving me round the bend. I burn an iTunes MP3 CD and it wont play in my car stereo. The discs load but just show up as a one track CD that continuously plays but with no sound. My car is
-
Actually two questions since upgrading to version 9 of Firefox: 1) In order to refresh a page (in case that page has updated information) I see no refresh symbol and have to click on the URL window and actually reenter it. Is that the only way? 2) Wh
-
9 is a travesty. Bring back the black. White is just appalling. Whoever worked on 9 is a knucklehead.
-
Format to MS-DOS (FAT) still doesn't allow more than 4GB on USB flash drive
I have a 32GB USB flash drive but it only allows files that are 4GB of lees to be placed on the drive. I've read that I can remove this limit by formatting the flash drive on my MAC by going to Disk Utility>Erase>MS-DOS (FAT)>Erase. I've done this bu