Software Training: Self-help resource preference

Question

We are upgrading our HR system, and we are hearing that the learners prefer self-help resources vs required training.
Question:
For self-help resources, what would you prefer? 
Choices:
Text directions with screenshots
Video demonstrations with audio
Tutorials with simulation interactions and audio
Blend of items above
Other
Thanks!
Micky

Answer 1

For me I have found that people learn best by doing. I prefer a "pull" method of instruction (scenarios are presented and the learner needs to think about, interact with and make a decisions) as opposed to "push"(static, the learner just reads or listens. standard powerpoint type presentation).
I do agree with Kurrykid though. People definately learn in different ways and when creating e-learning courses we must design them to be so.
Some people's preferred learning style is to grab a book and teach themselves while others need a classroom or individual instruction. Some people need a blended approach of theory and practical exercises and some don't. I personally am the former. I can't ask a book a question or have it explain something to me in a different way. I prefer an intructor and classroom over self study.
A well developed e-learning course can emulate a classroom environment yet still appeal to those that prefer self study.