Software turn off doesnt work

Very often, when I want do shut down my new macbook pro by using the command "shut down" in the apple menu, it doesn't turn off. My background image stays there, the mouse pointer is there and moveable, but there is no dock anymore and the computer doesnt react anymore. only pushing the turn off button at the laptop itself will shut down the system completely. anyone the same problems? is it a known bug?
thanx

Not a bug but sounds like directory problem. Boot from your OS installer disk and run Repair Disk from Disk Utility. If DU cannot repair the disk you may need a stronger disk repair utility like DiskWarrior to rebuild the directory. The other option is an erase and install.

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