Software update (5.0.1) - after backup error message (-1303)
After starting the update for iPad1 - software version 5.0.1 - the backup seems to be realized until the following error message appears : Error -1303
I got the message in German: "Beim Backup der Daten dieses iPads ist ein Fehler aufgetreten (-1303). Möchten sie mit der Aktulisierung fortfahren? Wenn sie fortfahren, verlieren sie alle Inhalte auf dem iPad..."
Don't know the whole error message in English - hope this helps.
Many thanks,
Peter
Try temporarily turning off all your firewall and antivirus software until the download has completed.
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The iphone software update server could not be contacted" - error message recieved when i try to update to 5.1.1 via itunes , what can i do ?
Dear Lawrence Finch:
If you're still around I hope you see this message, as you're the FIRST person (after reading every link, thread, other sites, apple support articles, etc.) to mention JB may be causing this iTunes popup window to REPEATEDLY occur:
"The iPhone software update server could not be contacted."
No, I did not hack anything (are you kidding? Grannies don't hack!), but I unknowingly bought a 3Gs iOS 3.1 from ebay that was not advertised as JB. Since it is like brand new, I was going to keep it (because my old backup is iOS 3.1.2) & was trying to simply restore & update, which (I thought) would remove the JB (that's what everybody says at forums, etc).
Instead, after "erasing all settings/content" (inside phone's Settings to get the prior person's name out of there), it is now stuck in White Apple Mode.
Put it in DFU/Recovery Mode & connect to iTunes but that stupid above message keeps appearing & I have already read/tried EVERYTHING to get rid of that message, starting with:
1. OLD phones (3Gs) with OLD iOS 3.1+ should work FINE with OLD Mac (iBook) with OLD OSX (Tiger 10.4.11) with OLD iTunes (9.2.1[5]). So that can't be the problem.
Here's all the other things apple & others say to check which I already checked:
2. USB ports are FINE, both work FINE, so that's not the problem.
3. No "extra USB devices" are connected, ONLY a mouse, & then the phone (yes, I tried it w/o the mouse connected but that didn't help).
4. No "usb hubs."
5. Latest iTunes for this OSX has already been DL'd (iTunes 9.2.1[5]). If you know of a newer one for this OSX, please advise.
6. No antivirus software.
7. No security software.
8. No routers; only 1 comcast modem, period. Wired Ethernet.
9. No wifi gadgets, no wifi at all.
10. No firewalls, except what is on iBook in the SHARING/System-Prefs. section. It's turned OFF.
11. Did the hosts/terminal thing sudo nano whatever it was. There were only 3 lines, NO gs.apple.com:
xxxxx local host
xxxxx broadcast host
xxxx local host
Oh, & btw, ATT officially unlocked this phone (after I filled out their online forms) but I can't finish the process via iTunes to get their Confirmation that "Device is Now Unlocked," so I can use T-Mo.
So that's it. If you have any other ideas of what to do from here, since from your comment, maybe it's the stupid JB on this phone that is causing the problem (???), please advise.
Many thanks! -
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Did anyone solve this?
I'm still having this issue. I also had the same issue when trying to download a large update for an app (43MB). I can download and install smaller udpates but I can't even download the large updates. I've checked all of my firewall settings and they are fine. I've turned off the firewall when trying to download the update and it still does not work. It just keeps saying that my network connection timed out.
I'm not at the stage where I can't install new apps because it requires the latest OS version on my iphone which I can't get! -
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I am unable to download Yosemite OS to install in this very same machine, and get an error message.get an error message.
Care to share what the error says? My mind reading skillz are nill this early in the morning. -
what do i do after downloading iOS 3.1 software and "There was a problem downloading iOS 3.1.1 software update for ipod touch. an unknown error occurred (8288). Please check that the connection to the network is active and try again." comes up?
Hello, I hope by now you have resolved the upgrade issue, but if not, here is what I ended up having to do:
“SUCCESS!!! I took my iPod to a friend who is a computer programmer/genius. He turned off his wireless, hooked the ethernet cable directly into his computer, and the download went through without a hitch. YAY!”
Here is my original post explaining what I had already tried:
“Hi all,
I got an iPod Touch 1st gen for my youngest son for Christmas as a starter. It has the 2.1.2 ios on it, but after I paid for the upgrade to 3.1.1, I keep getting an error message (8288) saying there was a problem with the network connection. I have called customer service, and they suggested I try on a different computer, and if that didn't work, try connecting to a different network, and then trying the update. None of this has worked. It seems that tech support is clueless with this issue.
I have installed and unistalled iTunes 10.5, 10.3, 10.4, and now I am back with 10.5. I have tried looking up the issue from several search engines but no one seems to have a universal solution and I have tried several.
I really want to have this thing updated for himw hwne he opens it, but I am starting to worry that my purchase was a bust. I know this is the oldest version, but I don't want to buy a newer, more expensive iPod and him still not be mature enough to really take care of it. As I said, this one is a starter.
Can anyone help? Please?!
Thank you!!!
P.S. We have a PC, with Windows XP Home.”
Now, there seem to be a lot of different ways to solve the 8288 error, none of which are universal. Best of luck getting yours upgraded!
Tiffany
P.S. The post by Sparkhi is a link to his blog going into a long story about how he wanted Apple to pay him for “solving” the issue….the one that apparently has been solved by multiple solutions. I’m not trying to bash, it just bothers me that he put up this whole story and finally, at the very end of his blog post, posts his solution. -
I have a PC computer and an i-phone 4S. I set up an i-tunes acct online w/ icloud. After a recent update my PC started receiving an error message on start up. It says "AppleSyncNotifier.exe - Entry Point Not Found". It also says, " The procedure entry point smlTextreaderConstName could not be located in the dynamic link library libxml2.dll". I click on OK and it moves on. It doesn't seem to affect my computer, but it's annoying. Any ideas on correcting this?
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I uninstalled Office 2003, then iTunes, then all of the associated software (Mobile Device Support, Apple Update, Quicktime, EVERYTHING)
Reinstalled Office 2003, then Office 2003's Service Pack 3, then all Microsoft Updates for Office 2003. Then I configured a blank Outlook profile, no data other than the IMAP info for my .Mac/Me account. Then I downloaded (didn't used my existing copy) of iTunes 7.7 and reinstalled. Sync'd phone. Changed MobileMe settings. Told it to sync contacts and calendar with Outlook. It warned me because it was the first sync. Told it to take ALL of the MobileMe data and replace the data on the computer (which was blank.) NOTHING showed up in Outlook. When I tell it to sync Contacts with the Windows Address Book, it works fine.
In Conclusion, it still won't sync with Outlook, when it's set to Sync with Outlook I still get the annoying MAPI errors. So I switched to to Sync the Contacts with the Windows Address Book, and I'm backing up my WAB file now with my nightly backups.
I suppose we'll see if it gets fixed when I format/reinstall on Vista Ultimate in the next month or two. If anyone has any suggestions, I'm open and willing to try them.
On a completely unproductive note: Despite my love for Exchange, I hate MAPI. -
While updating ios6 through software update option, i am getting the error"unable to install the update an error occured installing IOS6"
I am getting this message also.... mine cant update too...
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"ipad software update server could not be contacted" error.... any help?
Hi,
Im getting an "ipad software update server could not be contacted" error.
Is it a fault on my end or is it Apple which are still having problems and have disconnected their servers until it's fixed?
ThanksI have been trying to update my ipad 2 to ios5 "All" day with no luck. I will connect my ipad 2 to my mac, it brings up itunes and tells me there is an update, i click the download and update button, and when it gets to to "Contacting ipad update server, it just keeps trying to contact the server. it gives me no error, no matter how long i let it do its thing. i have tried rebooting mac/ipad, and trying over and over again to download, but i cant get past that "Contacting ipad update server." anyone else having this same issue? it seems most people at least are getting somewhat further than this..
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How do I stop a software update of the ipad after it has reached the stage of asking for itunes connection?
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thanksHow do I stop a software update of the ipad after it has reached the stage of asking for itunes connection?
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I can't get 10.7.5 to download. Have gone through "Software Update" several times and each time error messg suggests perhaps the file has been corrupted when downloading. Current OS=10.7.4 Thoughts?
Try downloading from here. http://support.apple.com/kb/DL1583
Message was edited by: hpr3 -
iTunes update 11.1.4 produces an error message R6034 "An applicaton has made an attempt to load the C runtime library incorrectly" When that error is acknowledged, a second windows error 1114 "error 7" displays "iTunes was not installed correctly". I also tried to downloadiTunes 11.1.4 at th Apple website and that did not work either-It stalled with an erro message that stated the "mobile service" would not open HELP!
Hi Doug! I was having the same problem but after reading a lot of answers I found the solution. First of all you need unistall ALL THE SOFTWARE OF APPLE from your computer, I mean BONJOUR, QUICKTIME, ITUNES, APPLE SOFTWARE UPDATE, APPLE MOBILE DEVICE SUPPORT and the other one that is from compatibility with apps of apple, after that you must verify if this folders are removed if they don't then remove it:
C:\Program Files\Bonjour
C:\Program Files\Common Files\Apple\
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If you have a 64-bit version of Windows, you'll need to confirm that the following folders have been removed:
C:\Program Files (x86)\Bonjour
C:\Program Files (x86)\Common Files\Apple\
C:\Program Files (x86)\iTunes\
C:\Program Files (x86)\iPod\
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I have been using itunes on my windows 64 bit laptop for years but since downloading the latest itunes 10.7 update whenever I opened itunes the error message 'A required itunes component is not installed. Please reinstall itunes (-42404)'
Itunes would still load and play music in my library and I could still sync my ipod but when loading a CD itunes would not recognise the album/tracks and I would need to type them manualing after uploading.
I have just bought the new iphone5 and went to sync the phone with itunes. itunes recognises the iphone when plugged in via the usb port or when wi fi is turned on but itunes will not allow the phone to sync.
I spent over an hour the other morning speaking to apple customer support and have ensured I have administer right and that UAC is turned off.
I was taken through msconfigure and adjusted the startup tab but still no joy.
In the end I was e-mailed instructions on how to uninstall and then reinstall itunes and component parts.
Now that I've uninstalled itunes when I try reinstalling I get the following messages during the download.
The 1st message is;
'The installer has insufficient privileges to modify this file C:\Program Files (x86)\Common Files\Apple\Apple Application Support\Web kit.resources\inspector\Images\Spinner Inactive Selected.gif.'
When I click ok the next message that appears sometime later during the install is;
Service 'Apple Mobile Device' (Apple Mobile Device) Failed to start Verify that you have sufficient privileges to start system services.
The options I have are to abort, retry or ignore. If I retry the same message comes back and if I abort or ignore the download continues and I then get the following message:
'Apple Application Support was not found. Apple Application Support is required to run itunes Helper. Please uninstall itunes, then reinstall itunes again. Error 2'
After attempting to reinstall itunes only some components were installed however itunes would not open.
It would appear many people have experienced problems with this latest download!'The installer has insufficient privileges to modify this file C:\Program Files (x86)\Common Files\Apple\Apple Application Support\Web kit.resources\inspector\Images\Spinner Inactive Selected.gif.'
That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
XP instructions in the following document: How to perform disk error checking in Windows XP
Vista instructions in the following document: Check your hard disk for errors
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards? -
Can not update Photoshop CC (2014) and receive error message U43M1D206. What do I do?
Can not update Photoshop CC (2014) and receive error message U43M1D206. What do I do?
Bump
I am also having the same issue with a lot of the softwares i have downloaded. Its unable to download the initial patch update. -
I can't uninstall or update iTunes. I get an error message that it can't find the file itunes64.msi. where is it suppose to be?
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
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Entry point errors can often be fixed by deleting the offending dll, then repairing the component it is part of.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
If the advice above doesn't resolve things you could try this alternate version:
iTunes 12.1.0.71 for Windows (64-bit - for older video cards) - itunes64setup.exe (2015-01-28)
which is a 64-bit installer for the 32-bit version of the core application, similar to previous 64-bit releases.
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iTunes 12.0.1.26 for Windows (32-bit) - iTunesSetup.exe (2014-10-16)
iTunes 12.0.1.26 for Windows (64-bit) - iTunes64Setup.exe (2014-10-16)
tt2
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