Software update Adobe Bridge CS6 5.0.2 gets error U44M2P28

hi all
trying to update my bridge but keep getting error notifications: U44M2P28
Also, I can not open any images (regardless of format) in bridge in camera raw. the raw symbol is not active. even when I go directly to photoshop I have no access to raw! this is new, always used to work. checked settings but couldn't find anything wrong there....
Hope I am clear in my communication.
so hoping to get help here. unfortunately Adobe customer support doesn't really support customer...
thanks & best
Miriam

BOILERPLATE TEXT:
If you give complete and detailed information about your setup and the issue at hand, such as your platform (Mac or Win), exact versions of your OS, of Photoshop and of Bridge, machine specs, what troubleshooting steps you have taken so far, what error message(s) you receive, if having issues opening raw files also the exact camera make and model that generated them, etc., someone may be able to help you.
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
http://forums.adobe.com/thread/419981?tstart=0
Thanks!

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Op 12 apr. 2014, om 19:27 heeft Yammer <[email protected]> het volgende geschreven:
Re: Adobe Bridge CS6 is malfunctioning after the last update raw 8.0.199. Several problems.
created by Yammer in Bridge General Discussion - View the full discussion
http://helpx.adobe.com/bridge/kb/acr-84-bridge-cs6-metadata.html
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