Software update causes video error

Plz I made a software update and since then my fone could no longer play movies in avi format what do I do? Thought abt doing a software downgrade bt don't knw if dats a gud idea. I neep help plz

Hello chidel, 
Welcome to the forums.
Sorry to hear about your issue. What happens when you try to view these files? Are you getting a specific error message? Does this happen with all .avi files you try to watch or only certain ones? 
This could be a codec issue. Please review the supported media types document at the below link:
http://docs.blackberry.com/en/smartphone_users/deliverables/27267/Supported_Media_Types_on_BlackBerr... 
-SR
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

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