Software Update completely shut my phone off??

I allowed my phone to do a software update but now it seems like the phone won't turn on anymore?? It's just doing random vibrations and I'm worried that I will have to factory reset my phone. I CANNOT FACTORY RESET MY PHONE RIGHT NOW. What the heck is going on??

Hello kcwstorm,
I don't want you to have your phone shutting off randomly. Do you use a SD card with your phone? If so, try removing the SD card and using your phone. Let us know if your phone continues to power off randomly.
AndreaS_VZW
Follow us on Twitter @VZWSupport

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HT201210 tried updating my iphone 4 to ios6, stopped and completely shut my phone down tells me that i have to plug into itunes and restore to factory settings but will not let me do this????

tried updating to ios 6 on iphone 4 has completely shut my phone off tells me i have to plug into itunes and restore to factory settings but will not let me do this?? need help???

Interceptor94 wrote:
What should I do short of restoring my phone to factory settings?
Nothing. The message means you MUST restore your phone to factory settings. There's no way around this . Your phone is in recovery mode. That's the only way to get it out.

While updating the software from 6.1.3 to 6.1.4 on iPhone 5, the power failed. iTunes had just finished the backup and was beginning the software update. Now the phone screen says to connect to iTunes but the phone is not recognised when plugged in.

While updating the iPhone 5 software from 6.1.3 to 6.1.4, the power failed. iTunes had just finished the backup and was beginning the software update. Now the phone screen says to connect to iTunes but the phone is not recognised when plugged in. Using Windows 7 and phone not recognised by computer, let alone by iTunes.
Any suggestions? Happy to take it off to the the Apple genius people but would prefer to get it running myself.
Regards.

Try this
iOS: Device not recognized in iTunes for Windows

Can i shut my phone off if I am not with it?

can i shut my phone off if i left it somewhere so the battery wont completely die?

Contact someone who is near it and ask them to turn it off. There are really no other options.

HT4623 I have an Apple Model MC610LL version 4.1(8B117). There is no software update available for this phone. WHY??????

I have an Apple iphone , Model MC61OLL version 4.1(8B117). There is no software update available on this phone . WHY????

boblueski wrote:
I have an Apple iphone , Model MC61OLL version 4.1(8B117). There is no software update available on this phone . WHY????
Probably because you haven't updated iTunes to version 10.7.

My volume buttons won't work. Music plays when I get a phone call. That is the only time my speaker makes noise. My settings are how they should be, the top button is not on silent, I've shut my phone off many times, I've totally restored my phone. Help

My volume buttons won't work. Music plays when I get a phone call. That is the only time my speaker makes noise. My settings are how they should be, the top button is not on silent, I've shut my phone off many times, I've totally restored my phone. Help

Genius reservation http://www.apple.com/retail/geniusbar/

Software update of my i phone not showing any update I'am using ios 7.0.6 want to update ios 8.1

Software update of my i phone not showing any update I'am using ios 7.0.6 want to update ios 8.1

Connect it to iTunes and see if any updates show then.

I got a Iphone 4 from UK and got unlocked in india, can i take the software updates? will my phone get locked due to this?

I got a Iphone 4 from UK and got unlocked in india, can i take the software updates? will my phone get locked due to this?

Your phone was "hacked" to unlock it. So, if you update software or restore your phone, it will be re-locked to the carrier it was originally locked to in the UK.

HT4528 My iphone 4s screen is frozen, I can not shut the phone off, can not answer calls, does anyone know how to unfreeze it?

My iphone 4s screen is frozen, i can not shut the phone off, can not answer the phone or texts,

Reset, hold both home and power buttons until the iPhone begins to start. Usually takes about 10 seconds. Just keep holding both buttons.

How often should you shut your phone off?

How often should you shut your phone off? I always heard they were like computers and shouldn't be shut off very often but I wasn't sure.

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My phone is locked with a pop up box that says my phone has not been backed up within so many days but its froze. it wont let me click off the box or even shut the phone off! help pls

my phone is locked with a pop up box that says my phone has not been backed up within so many days but its froze. it wont let me click off the box or even shut the phone off! help pls

Welcome to the Apple Community.
You might try a forced shutdown to begin with, hold down the top and home buttons together until the device shuts down, then restart it.
If your back up continually fails, you might try turning off back up on your mobile device (settings > iCloud > storage & backup) and then deleting the backup file from iCloud by swiping the backup file on the mobile device (settings > iCloud > storage & backup > manage…) and then turning back up on again.
Being able to back up to the cloud can be very useful, especially if you don't have access to a computer or have infrequent access to one, however unless you specifically need to use iCloud for back up, you will find backing up to iTunes significantly more convenient and possibly more reliable.

HT4528 I have an Iphone 5s and I have a notice to do a software update. When I click to update it says "Unable to Update, an error occured while checking for a software update". This has been going on for 3 wks. I have shut my phone off, and turned it

I have an Iphone 5s and it says i have a Software update. However, it will not update. I have rebooted my phone and it hasn't helped. Any suggestions?

Hello bdollbarnes,
Thank you for the details of the issue you are experiencing when trying to update your iPhone. I recommend the following steps:
Download takes a long time, or you can't reach update server
iOS updates require a persistent Internet connection, and the time it takes to download the update will vary according to the size of the update and your Internet speed. You can use your device normally while downloading the iOS update, and iOS will notify you when you can install the update. To improve the speed of the download, avoid downloading other content.
If you get a message that "an error occurred downloading iOS," try again later. If the issue persists, try updating your device in another network or use iTunes to update your device. Learn more about iOS updates.
Resolve issues with an over-the-air iOS update
http://support.apple.com/kb/TS4431
Thank you for using Apple Support Communities.
Best,
Sheila M.

I have an iPhone 4 and just did a software update and now my phone won't turn in. It looks like it wants me to connect to iTunes but I'm traveling and can't access my account...or don't know how. Help!

I did a software update and cannot get my phone to turn off, on, or anything. It shows a gray apple and then an iTunes icon with a USB cable picture. I am not able to connect to my iTunes account because it's on my home computer (I'm traveling). It won't let me add my laptop because it says I have it tied to too many computers already and I can't deauthorize any of those computers because I don't know what they are, and I'm traveling. Can anyone help make my phone usable again? Preferably with contacts in tact.
Pleeeeease!

A drop or two of water may have been enough to cook it. If it was bad enough to prompt you to put it in a bag of rice, then I'd venture to guess it was more than a drop or two.
Try putting it back in the bag of rice and leave it there for several days.
If that doesn't fix it, then you're more than likely looking at paying for an out of warranty replacement.
Water and delicate electronics don't generally get along well.

N95 : Nokia Software Updater can't find phone

Please help, my N95 has been nothing other than a source of misery since I got it. I'm trying to update the software in a hope that the phone will stop crashing on a regular basis, but NSU doesn't want anything to do with it.
I'm running Windows 2000 and I've used the Nokia site to get the latest version (1.3.85 en) of NSU. I've connected the phone to the computer, Windows detects the phone as expected, but NSU never does. After a long pause I get the extraordinarily useless message:
'Unable to find phone
'1 Please check your phone is switched on and connected to your PC and try locating the phone again
'2 Some phone models require that you select the correct connection type from the phone. In such a case, make sure that you have selected the default or PC Suite mode.
'If the problem persists it means Nokia Software Updater does not support your phone model.'
To answer 1 - the phone is on, connected and I've tried several times.
To answer 2 - I've tried all the modes supported by the N95 including PC Suite mode.
The problem persists, the Nokia site tells me that my phone is supported and that an update is available - so the last part is also wrong.
I've uninstalled NSU, restarted the machine and reinstalled - nothing.
Has anyone got any idea what could be wrong? I'm pretty much at breaking point with the N95 and this is doing nothing to improve my opinion of the machine. I want to like the N95, but it's making things hard. Taking it to a Nokia store is not an option, there are none in my area, there is no over-the-air option to do the update, so I *MUST* use NSU if I want a usable phone.
Thanks in advance.
Mike.

Hi,
Thanks for the quick reply, but no luck so far.
My firewall is ZoneAlarm. I switched it off and tried again with the updater - no luck.
I then reinstalled Nokia PC Suite for the N95 *AND* Nokia Software Updater for the N95, restarted Windows (again disabling ZoneAlarm) and tried to reconnect the phone.
Nothing. PC Suite never finds the phone, NSU gives the same useless error message.
Windows DOES see the phone, if I click on the USB Connect/Disconnect icon in the system tray I see:
Nokia N95 USB Phone Parent
However, the little icon has a yellow warning exclamation mark on it which is usually a sign of trouble. Clicking [Properties] tells me:
Device type: Wireless Communication Devices
Manufacturer: Nokia
Location Nokia N95
Device status
This device cannot start
I'm not sure if this is the cause of the problem.
I've tried using various cables, connecting directly to the computer rather than through a hub, USB 1 rather than USB 2, but still no luck.
Is it time to call an exorcist?
Mike.

Latest Software update has shut down my mac - cant boot it up anymore

can anybody shed any light on this issue - i have just (stupidly) run the latest software update (about an hour ago) and now my macbook pro wont boot past the grey screen, it restarted the 1st time but no softwarew would work- then i restarted and now it wont get past the greay screen with the apple on and spinning wheel- ive tried booting of the install cd (it just spits out the cd)- safe booting, reseting the pram -and am now considering throwing it out of the window as i have deadline and have run out of idea's - it may have got dangerously low on disk space around the update - but it looked like it had at least a gig on it can anyone PLEASE help....

Hi exit23, and a warm welcome to the forums!
Unfortunately I've read of this happening before, it's usually Disk or OS corruption that leads to it.
And iGB free space is nothing these days, definitely dangerous territory, less the 10 GB is really slowing OSX down to a crawl.
Apparently you don't have a bootable backup!?
"Try Disk Utility
1. Insert the Mac OS X Tiger Install disc that came with your computer, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu. (In Mac OS X 10.4 or later, you must select your language first.)
*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
3. Click the First Aid tab.
4. Click the disclosure triangle to the left of the hard drive icon to display the names of your hard disk volumes and partitions.
5. Select your Mac OS X volume.
6. Click Repair. Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)
But you'll likely have to clear some space ASAP.
Do you have another Mac and both with Firewire?

Software Update completely shut my phone off??

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