Software update - Could not connect to service

Hi,
When I use PC Suite its says update ready. When I try to update it says could not connect to service.
I have an E72 I just bought (used) to replace my one that was stolen recently, and its firmware is old - in fact its firmware version is 0.22 (i.e. 2009). I cannot update it via *#0000# - whatever I do it seems impossible to upgrade the firmware.
At first I thought it was due to Nokias servers being down - but I think not as its been about a week now. I have of course checked Internet Explorer is not set in offline mode, and my firewall was down and antivirus off.
Is there anyway of getting the file and flashing the firmware myself?
(I have hard reset the phone via *#7370# and 12345 unlock, and this got OVI store working, but still cannot update the firmware via PC or WIFI.)
Thanks.

OK - just in case anybody else is affected by this - heres how to solve it. It didn't work with my laptops PC suite - I dunno why.
So - Simply reinstall OVI PC Suite - I installed it fresh on a virgin Windows 7 PC and it set everything up no problem.
It downloaded SoftwareUpdater which I then ran seperate, but it complained that it couldn't see my Nokia connected to it by USB. But I just had to wait a while until windows 7 update downloaded all the drivers to connect to the USB on the Nokia.
I restarted it, then it connected and detected the old 0.22 firmware and downloaded and installed the new 0.83 firmware - the Nokia went blank etc... so I knew it was finally working.
Fantastic - everything went smooth as a babys bum. Its very frustrating when it reports that it cannot update and you waste a week falsely thinking thats its down to Nokias service outages etc...

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