Software Update... download duration time

Hi there... I hope someone can help
I have just bought an iphone and have connected it to my imac. Everything is very new so latest software is already on my mac. The activation process was okay and successful. However, the software update (recommended to download) is taking about 20 hours. The sales guy (a jem!) told us to not disconnect during the download which he expected to take about 45 mins. I have emailed him but am hoping for a little help before he gets back to work!
Is this right??? that it should take 20 hours to download 162.mb i mean??? Can I disconnect the phone and ask it to restore original settings and then try again for the update?
any advice would be very much appreciated
A 'new to mac' user, Cath

Hi again... sleep has not yet won so I just wanted to let you know what has happened...
first of all, the download has now completed and my iphone is now a wonderful new toy!!! fully operational as far as i can tell.
My hubby's phone has just gone through the same process and he is using his laptop with vista o/s. His activation is successful also and his download of the update software has just completed... then he had a message on screen saying:
iTunes could not connect to the iPhone because the pairing message is missing
oh dear... can anyone help with this please???
thanks again
Luv Cath x

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