Software update error I can't update my I phone because it keeps saying error and It won't let me connect to I tunes until the phone is updated please help!c

My I phone 5s keeps starting the update but failing and I cant connect to I tunes because it says the phone needs updating! Please help!

What is the exact error you are getting?
What computer OS are you using?
What version of iTunes are you using?
What troubleshooting have you tried?

Similar Messages

I am locked out of my phone because I forgot my password and iTunes won't let me connect and I can't get a serial number from the ohone because it's locked.

I had forgotten my passcode on my phone and finally it said that my iPhone was disabled and that it needed to be connected to iTunes. Well for it to connect to iTunes it needed for me to respond on my iPhone but my iPhone is disabled! I'm so frustrated. And I can't get to the serial number because it's locked so I can't get ahold of Apple.

http://support.apple.com/kb/ht1808

I'm locked out my MacBook and its only typing in symbols it even turned my wifi off and I can't re install Mavericks because it won't let me connect to my wifi even though I have wifi please help!!

II'm locked out my MacBook and its only typing symbols and now I can't re install Mavericks becwise I'm locked out and the numbers won't work to connect to my work when I type nothing ail pop up but symbols instead of letters

Does the iPod connect to other networks?
Does the iPod see the network?
Any error messages?
Do other devices now connect?
Did the iPod connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Try changing the security on the router. Start with no securty as a test.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

I'm also having a music issue. When my phone is attached to the computer (mac running 10.6.8) it looks like my music is there but its gray and I can't play anything. I've tried to delete it and it won't let me but it does not show up on my phone.

I'm also having a music issue. When my phone is attached to the computer (mac running 10.6.8) it looks like my music is there but its gray and I can't play anything. I've tried to delete it and it won't let me but it does not show up on my phone.

By the way, I have tried shutting of the display switching in the power settings. That was basically the only real answer I found anywhere. It didn't work.

My iPhone and iPad are on my moms icloud account and i just got a macbook air and i want all my devices on my own iCloud account - i went to all of my settings and it won't let me change my iCloud account on my phone and iPad. can i change this?

My iPhone and iPad are on my moms icloud account and i just got a macbook air and i want all my devices on my own iCloud account - i went to all of my settings and it won't let me change my iCloud account on my phone and iPad. can i change this?

You will have to do more than simply changing settings in your moms account. To set up everything in your own account, go to Settings > iCloud > scroll down and press sign out. From this, check out this link for how to setup iCloud on all of your devices after making a new icloud account on your phone: https://www.apple.com/icloud/setup/
Before you set that up, you will have to make a new iCould account which you can simply do after you sign out of your mom's account on your devices.
Hope I can help!

I have dropped my phone and it won't let me restore on I Tunes, error (-1) any help please

I dropped my phone a couple of days again and have constantly been trying to restore in I tunes, I have uninstalled and reinstalled, initially phone went into recovery mode and I could only access emergency calls, now nothing just a picture of a usb lead and an arrow pointing to I tunes symbol, enquired re my insurance but excess is ridiculous does anyone have any great ideas to help me, lost without it

you broke your pohone. Pure and simple.
You can bring your phone and a credit card into Apple for an out of warranty exchange ($149 in the US) or you can try and find a 3rd party repair shop in your area.

I updated my IPad and now I can't download any apps and it won't let me log onto iTunes , I have the same account I use on my iPhone which is synced and that works fine

Wanting some help , since I updated my IPad I can no longer download apps or movies on my iPad , it won't even let me sign I. .
I also have an iPhone which is synced and I updated them both the same day and I have no problems with the phone only the iPad . Any help would be appreciated . Thanks

Hello there, Gwald.
The following Knowledge Base article offers some great recommendations for troubleshooting your issue:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Specific to iPad are the following:
Troubleshoot issues on an iPhone, iPad, or iPod touch
If you haven't been able to connect to the iTunes Store:
Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
Note: Time Zone may list another city in your time zone.
Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
Try resetting (turning off and then on again) your Wi-Fi router.
If the issue persists, try troubleshooting your Wi-Fi networks and connections.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

HT4864 I just updated my iphone to the new version and it won't let me connect to ICloud- it says can not connect to server. HELP!

I just updated my iphone to the new version. I keep getting a msg stating ICloud can not connect to server. I have turned off the phone several time- no luck. Help!!

You are very welcome! I'm glad it worked for you!

I was on Instagram and I clicked this link that lead me to safari but a box keeps popping up and it won't let me Delete the tab, can someone help me pleased??? I can't even use safari, is there a way to delete it or something???

I Was on Instagram and I clicked a link that lead me to safari and when I got there a box kept coming up and saying a b c d e f g.... And so on. It won't let me delete the tab and I can't even use safari, can someone please help!!!!!??????

Quit Safari completely, clear Safari and reboot the iPad.
Go to the home screen first by tapping the home button. Double tap the home button and the recents tray will appear with all of your recent apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner of the Safari app icon. Tap the home button or anywhere above the task bar.
Go to Settings>Safari>Clear History, Cookies and Data.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up

5.0 update loads whether I want it to or not, and afterwards is open, but does not appear open on the screen, so I have to uninstall Firefox and reinstall 4.o, which works for a few days until the 5.0 update loads by itself, and I repeat the process.

After Firefox automatically updates to 5.0, I cannot open Firefox from the desktop icon, because it's apparently already open, yet I don't see it, and can't find it! It has effectively rendered the internet unusable for me until I uninstall Firefox, and then reinstall 4.0 without the update 5.0. This only lasts a few days before it automatically updates again.
A backup question is, in the event you have no idea what's going on, is how do I prevent 5.0 from automatically installing itself?

First of all, are you aware that Spry is a dead technology and the code you're wrestling with is over 7 years old and will not work with mobile touchscreen devices (essential in today's web world)?
Even though it's included in older versions of Dreamweaver, Adobe formally abandoned Spry last year
http://blogs.adobe.com/dreamweaver/2012/08/update-on-adobe-spry-framework-availability.htm l'
Point being, few people will advise you to continue along this Spry path.
You're better off investing your energy in a modern up-to-date menu system.
Free ones try
http://forums.adobe.com/message/5070444
If funds will allow then try
http://www.projectseven.com/products/menusystems/pmm3/index.htm

I've just updated my iPod on iTunes and it asked me to re-connect it to iTunes. As I was about to do this my laptop decided to die on me. Now my iPod only has the connect to iTunes screen and it won't let me connect it to my laptop.

Now my computer isn't recogniing my iPod - it isn't even coming up on the devices - and my iPod isn't doing anything. Any suggestions on what to do?

- Did you try everything here. Saying your: "I've tried all the advice on apple and on the discussions boards" provides us little information as to what you tried.
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows
- Have you tried placing the iPod in DFU mode to see if iTunes will see yur iPod so yu can restore the iPod>
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- Have you tried another computer to help determine if yu have a compute or iPod problem?

Ever since I updated iTunes on my computer all my songs have been deleted off my iPhone and it won't let me re-download them !

ITS JUST REALLLY ANNOYING

OK, so uncheck that option and sync your device.
Once the sync is complete, check that option again, and sync to see if it syncs up.
Also, make sure that on your Summary page, you don't have Sync Only Checked Songs selected.
Cheers,
GB
(sorry about the post showing initially with a period. Your responses are not showing up, so I have to reply with a period in order to see them. Then I edit it and put in my actual response....)

I reset my iphone and lost everything, so now it wants me to activate my phone but it keeps saying error, i just want my apps back like safari and apps store etc. what do i do?

i lost everything on my iphone, how do i get just my apps back. i don't care about my pics or info i just want my itunes store safari and all the other ios stuff. what do i do?

Was your iPhone hacked or jailbroken?
Which version of Cydia appears on your iPhone?
What is the exact wording of the error message?

Yahoo toolbar appeared without my consent. Can't get rid of it. Does not appear in list of add-ons or in list of programs installed for uninstall. (Win7; FFx5) Please help me delete this annoyance.)

I was prompted to update Java. I got a YAHOO toolbar which I did and do not want. I can't get rid of it. It does not appear on the Add-on list, not in the programs list (to uninstall). Can't find anything with Yahoo in the name. I do not want to use View, because it keeps coming back into view without my consent -- I want it gone permanently.
The uninstall directions in Yahoo help call for click on pencil tool (which tool is not found on this toolbar). Firefox instructions say go to Add-on list, but the Yahoo bar is not there. There are several Java add-ons, but I don't know what they are and what happens if they are uninstalled.
Win 7; Firefox 5.0; Yahoo toolbar ver 2.3.8.20110620112826
Perhaps it is disguised as something else. If so please tell me what to uninstall.

Try RIGHT clicking on different areas of the toolbars on Firefox, mainly try right clicking on/around the url bar & forward/back navigation buttons. When you get the correct spot if will give you a menu with the toolbars available (whether or not they're active) and a couple other options. Just uncheck the Yahoo one & you should be all set.
As you say though it may be some other bar disguised as a yahoo bar. Any chance you can get a screen shot of it & post it here?

Upgraded to 5c on Saturday and won't let me sign into FaceTime or iMessages. Keeps saying error.

Upgraded to 5c on Saturday and can't sign into FaceTime or iTunes. Keeps saying error. Tried 3 different networks with no luck. Been able to sign into all other apps without a problem. Help x

Hey Lucky37!
I have a couple of articles here for you that will help you troubleshoot this issue:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
iOS: Troubleshooting FaceTime
http://support.apple.com/kb/ts3367
Thanks for coming to the Apple Support Communities!
Cheers,
Braden

Software update error I can't update my I phone because it keeps saying error and It won't let me connect to I tunes until the phone is updated please help!c

Similar Messages

Maybe you are looking for