Software update fails - anyone else?

I've tried updating the software but keep getting an error message.
Anyone else have this problem?

It shows the bar as it goes through step 1
the I get a new screen with the message:
"Update not successful"
and a button "OK"

Similar Messages

  • HT4623 im trying to update my phone and have goggled how to but my phone does not have the option to click on software update has anyone else had this problem and if so how did you go about it. thanks in advance.

    Im trying to update my iphone 4s as i can't dowload alot of thing as it says i need to update to IOS 5 i have googgled how to do it but my phone does not have software update option on it. does anyonw know how to fix this problem or had this problem? if so how did you go around fixing it and updating the phone. thanks in advance.

    gemsmobiletans wrote:
    my phone does not have software update option on it.
    If you have iOS 4... See Here...
    http://support.apple.com/kb/HT4972
    OR...
    Connect to iTunes on the computer you usually Sync with and “ Check for Updates “...
    If an Update Appears Install it... if not... you are up to date for your particular Device...
    See the Using iTunes Section Here...
    How to update your iPhone, iPad, or iPod touch
    Make sure you have the Latest Version of iTunes Installed
    iTunes free download from www.itunes.com/download
    Note:
    The Current iOS for the iPhone 4s is iOS 7.

  • Software Update Failed An error occurred downloading iOS 7.0

    I can't seem to update my iPad mini.  Looks like the release of iOS 7 just came out and it's not letting me update.  I keep getting a message "Software Update Failed An error occurred downloading iOS 7.0".
    Can anyone from apple tell me why I'm getting this message?  And how to resolve it.
    Thanks for any help.

    The entire planet Earth is trying to download the same thing at the same time.
    Give it some time.   

  • Software Update Failed An error occurred downloading iOS 8.1.3

    I can not get the phone to update the OS? I tried different wifi points, and still no luck. I tried this at least 6 times with the same result. It looks to download, and then says it is 'preparing' for a while, and then it pukes out the message "Software Update Failed An error occurred downloading iOS 8.1.3". Anyone know how to resolve this? Thanks!

    I've made a blog post on this error "
    SOFTWARE UPDATE FAILED AN ERROR OCCURRED WHILE DOWNLOADING IOS 8.X.X
    I hope this might help for those who are facing problem to update their iPhone or iPad. Here is the link https://shrishailtalukar.wordpress.com/2015/01/20/software-update-failed-an-erro r-occurred-while-downloading-ios-8-x-x-solution/

  • HT4623 i tried to do the software update on my iphone 5 several times. But a tab keeps popping up that reads "SOFTWARE UPDATE FAILED" AN ERROR HAS OCCURED DOWNLOADING i0S 7.0.2." Why won't this phone update?

    My iphone 5 will not update. Have tried several times. keeps popping up "software update failed"...Howcan I get this toupdate??

    This has solved loads of people who have this issue and have used an alternate DNS setting.  Below are instructions for both iPhone OTA and on you Mac
    If you are getting the error message "Unable to check for update" when you try an OTA (over the air update)
    Change DNS Servers
    Settings -> Wi-Fi
    Click the blue arrow on your connected network
    Delete everything in DNS and replace it with 208.67.222.222, 208.67.220.220
    Try again
    If this works, you will probably want to remove the WiFi network using "Forget This Network" and then reconnect to it to get your original DNS servers back. Alternatively, make a note of the original DNS servers before deleting them and replace it after you are done.
    If you are getting the error message "Unable to check for update" when you try through iTunes
    On your Mac
    Choose Apple menu > System Preferences, and then click Network.
    Select the network connection service you want to use (such as Wi-Fi or Ethernet, unless you named it something else) from the list, and then click Advanced.
    Click DNS, and then click Add at the bottom of the DNS Servers list. Enter the IPv4 address for the DNS server.
    You can use OpenDNS
    208.67.222.222
    208.67.220.220
    or
    You can Google Public DNS if you want
    8.8.8.8
    8.8.4.4
    I have actually repointed my routers DNS so all my devices now point to OpenDNS servers

  • Adobe is great software but has anyone else noticed that Corel has a better line drawing tool?

    Adobe is great software but has anyone else noticed that Corel has a better line drawing tool? I end up doing all my line drawing in Corel because it is so simple and then importing it into adobe. You would think, with all these updates that they are constantly doing Adobe would think to simplify it's pen tool. I'm talking about the pen tool in illustrator. Don't even get me started on the bloody rubbish pen tool they've got in photoshop. It makes deep etching something properly a really agonising task.

    I'm not sure that I followed everything, but you got a replacement phone and continue to experience problems? It sounds like a logical move would be to have AT&T replace your SIM card. I would doubt that the size/fit is an issue, these things are a standard size, but replacing the SIM will have an impact on the network set-up that might be the root cause.

  • "Software Update Failed. An error occurred downloading OS 5.1″

    Hello,
    I can not update my iPhone 4s to iOS 5.1.
    I´m getting always "“Software Update Failed. An error occurred downloading OS 5.1″.
    Do anybody know that issue?
    Thanks

    On your Mac
    Choose Apple menu > System Preferences, and then click Network.
    Select the network connection service you want to use (such as Wi-Fi or Ethernet, unless you named it something else) from the list, and then click Advanced.
    Click DNS, and then click Add at the bottom of the DNS Servers list. Enter the IPv4 address for the DNS server.
    8.8.8.8
    and then you can download the update via itunes
    dont forget to put the original DNS back after the download

  • When I click on Firefox it opens with a box that says "Foxfire is installing your updates and will start in a few moments-. " then it says "Software Update Failed (in blue) with an exclamation mark inside a yellow triangle) The update could not be install

    When I click on Firefox the first time it says "Foxfire is installing your updates and will start in a few moments…. (with a green bar)" then it says "Software Update Failed (in blue) with an exclamation mark inside a yellow triangle)
    The update could not be installed. Please make sure there are no other copies of Firefox running on your computer, and then restart Firefox to try again." When I click the ok, Firefox opens up. If I open another Firefox window with the previous one still running, it doesn't give me any of these messages, it just opens normally.
    == This happened ==
    Every time Firefox opened

    If you can't install on top of the current installation then you need to delete or rename the current Firefox program folder to do a clean install.
    It is possible that your security software is using or locking files, so you can try to temporarily disable that software during the installation.

  • Still getting "Software Update Failed" when attempting to download iOS 7 on iPhone 4S.

    I've tried countless times now to download iOS 7 on my 4S which is currently running iOS 6.1.3. It downloads completely then in the "Preparing Update..." stage it gives me an error box saying "Software Update Failed. An error occurred downloading iOS 7.0." The same thing happens every time, I've rebooted and reset my pone several times as well as logging in an out of my Apple ID all with no success. It's not like it takes an unusual amount of time downloading or anything, and once it finishes downloading it shows less storage in the "About" section in "Settings" but goes back to where it was once it gives the error message. Just a note, I was able to download iOS 7 on my iPad 3 the day the software was released without a long waiting period or any hassle. I appreciate any input. Thank you.

    Thanks for the response. I have 16.5 GB of available space at the moment. I've tried it connected to a wall charger and connected to my wifi, my schools wifi, and my gyms wifi all with no success. I have not tried it from iTunes but after posting this question a few suggestioned discussions came up, one of which recommended backing up to iCloud or iTune and then performing a complete restore. I'm in the process of doing that now, whether it works or doesn't work I will get back to either way. Thanks again.

  • I've been trying for 2 weeks to update my iPhone 4S (7.0.6) to iOS 7.1 OTA but it fails all the time...telling me software update failed..I need some support pls!!

    The problem occurres after the downloading is complete and when its in "Preparing Update" procedure and specfically in its last progress (near the end). Suddenly a message pop ups saying that "Software Update Failed" \n "An error occured downloading iOS 7.1."
    I've restarted the update process for the 20 th time!!! and reset my iphone twice to factory settings, but still nothing change, same error occures...
    My iPhone specs
    Version : 7.0.6 (11B651)
    Model : MD235AE/A

    Did it work for you with iTunes?
    I have the same problem with my iPad mini. I have done almost all updates of my iOS devices OTA.
    I never update issues before.
    Also iPad 2 and iPhone 5 just worked fine.
    Only now my iPad mini struggles with the update. Did a factory reset too.
    And now have iOS 7.0.2 (11A501) on an iPad Model MD543FD/A.
    World prefer OTA instead of iTunes.
    Thank you for any help.

  • I've been trying for 2 weeks to update my iPhone 4S (7.0.6) to iOS 7.1 OTA but it fails all the time...telling me software update failed An error occurred downloading iOS 7.1. ..I need some support pls!!

    The problem occurres after the downloading is complete and when its in "Preparing Update" procedure and specfically in its last progress (near the end). Suddenly a message pop ups saying that "Software Update Failed" \n "An error occured downloading iOS 7.1."
    I've restarted the update process for the 20 th time!!! and reset my iphone twice to factory settings, but still nothing change, same error occures...
    My iPhone specs
    Version : 7.0.6 (11B651)
    Model : MD235AE/A

    Try updating by using iTunes via a computer.

  • Software Update Failed: An error occurred whilst downloading iOS 7.0."

    Tried three times and three HOURS later, ON eACH Occassion!!: 
    "Software Update Failed: An Error Occurred whilst downloading iOS 7"
    I am in South Africa

    Hey there,
    As Sneaky_Mouse suggested the best option is atm iTunes. Servers are probably going crayze.
    If you cannot do it like that as well you can look for an iOS 7 ipsw (image file) and then, hold down either Option or Shift (on a Mac or Windows PC) and click Update; this will allow you to select the ipsw image.
    http://www.techradar.com/news/software/applications/ios-7-is-here-and-ready-for- download-1182104
    Hope it helps,

  • 4S update from 7.1.2 to 8.1.2, says Software update failed

    The device is confirmed it is a 4s, but we never upgraded to IOS 8 yet.  I continue to get the Software Updated failed and the close and settings box comes up.  Whichever you click on it goes back to the update screen.  I am on very fast Wifi and the device is plugged in.  Two days ago it said there was not enough space, so we deleted videos and now there is 5.7 GB available.  I tried to update through ITunes, but the internet is too slow at home and it says 20 hours to update.  We tried that twice and after 15 hours the "software update failed" notification comes up.  Any ideas?  I also turned off the phone and turned it back on.

    I would reset the phone - no data loss involved - and try again
    Restart or reset your iPhone, iPad, or iPod touch - Apple Support

  • I have an iPhone 6 and an iPad air and each time I try to download the IOS 8.1 update I get the message "software update failed. An error occurred downloading iOS 8." What is wrong? This problem is ridiculous and frankly annoying

    I have an iPhone 6 and an iPad air and each time I try to download the IOS 8.1 update I get the message "software update failed. An error occurred downloading iOS 8." What is wrong? This problem is ridiculous and frankly annoying. I have a brand new iphone 6 and a 8 month old iPad Air what is the problem

    Hi Wingzfan13,
    Thanks for the question. Based on what you stated, it seems like you can't update the iOS device. I would recommend that you read these articles, they may be helpful in troubleshooting your issue.
    If you can't update or restore your iPhone, iPad, or iPod touch
    Resolve iOS update and restore errors in iTunes
    Thanks for using Apple Support Communities.
    Cheers,
    Mario

  • I am having difficulties in downloading iOS 8.0.2 to my iPhone 4.  It is giving me the following message: software update failed. An error occurred downloading iOS 8.0.2.  Please help!

    I am having difficulties in downloading iOS 8.0.2 to my iPhone 4.  It is giving me the following message: software update failed. An error occurred downloading iOS 8.0.2.  Please help!

    very good. You also had posted originally on the Using Apple Support Communities forum (dedicated to "How do I use this forum and find My Stuff in it?"). I had already asked our gracious Hosts to move it to Using iPhone where it now resides and will likely get more prompt attention. In the meantime, you might consider browsing and/or searching Using iPhone for similar issues as your own.
    best luck
    CCC

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