Software update failure due to network problem

I am always connected to the internet via a good connection. However, every time I try to run a software update, I get the following error message
"A networking error has occurred: timed out (-1001). Make sure you can connect to the Internet, then try again."
But my netwrok connection remains good and intact. Anyone able to help me?

One thing you'll want too check is that your computer is pointing at Apple's software update server. Also verify that your firewall isn't blocking port 8088, which is used for the software updates.
To check what software update server is being used, check
/Library/Preferences/com.apple.SoftwareUpdate
Look for the url with port 8088. If it's pointing to Apple, I believe it will look something like swupdate.apple.com:8088. If it's pointing to something else, you can change it back from a Terminal command line:
sudo defaults write /Library/Preferences/com.apple.SoftwareUpdate CatalogURL "http://swupdate.apple.com:8088/"
(all one line .. line wrap was due to length)

Similar Messages

  • My daughter has not used her ipod touch for 16 months and has forgotten her passcode.  restore factory settings keeps failing due to a software update failure!

    my daughter has not used her ipod touch for 16 months and has forgotten her passcode.  restore factory settings keeps failing due to a software update failure!
    how can i get this ipod reset.  She now has an iphone so this is going to be used by someone else in the family and should be simple to do but itunes just keeps booting it out even though it recognises that it was previously connected to our itunes account as all of the children were on my account

    That has nothing to do with an update server. Do the following:
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Forgot passcode or device disabled
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:                                                             
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: Back up and restore your iOS device with iCloud or iTunes       
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:                         
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        
      If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes

  • "Software update can't check for updates because of a network problem" - help!

    Recently, when I perform a software update check on the pulldown Apple menu, I get this error:
    "Software update can't check for updates because of a network problem."
    The only problem is that my network works just fine. I use the internet and get emails without any problem. But I can't figure how I can fix Software Update.
    The only relevant updates have been for Glims and 1Password. Oh, and note the same problem trying to access the App Store; I just get a "Can't connect to the App Store" error.
    Any hints?

    I have to solve all my own problems.
    The problem was due to Little Snitch. Once I upgraded from 2.4.0 to 2.4.2, my system works swimmingly again.
    FIXED!

  • Software Update can't check for updates because of a network problem....after firmware update

    I just bought a MBP w/Lion (10.7.4) and ran software update.  The first two items I updated were firmware for SMC (ver 1.5) and EFI (ver 2.7) and now my MBP says: "Software Update can't check for updates because of a network problem."  However, I can connect to the Internet to surf the web just fine.  This is the only update I've made.  Can firmware be uninstalled?  If I reverted to the image on my external drive that I did with CCC prior to the update, would that fix it?

    Hi! i hope i'm able to explain what i worked out and what worked for me. I had the same message coming up "no internet connection, run network/internet diagnosis" etc etc. Internet connection was fine. What i finally did:
    Open airport, check internet, internet options ; with me, IPv6 was set as  this (the letters are in german order and not in a english order, sorry...):
    In system prefs, network/TCP/IP  IPv6 was set to "automatic":
    I did change the settings in Airport back to "Link Local" and Software Update worked immediately normal whithout restarting the computer.
    No idea what changed the settings; however i did run permission repairs beforehand with no connection to any problems, just as a normal kind of 'maintenance routine'.
    Hope this helps others, it worked for me.
    Cheers
    Csico 

  • Software Update can't check for updates because of a network problem.

    The software update app fails with following error msgs. But all network functions fine.
    +A networking error has occurred: timed out (-1001). Make sure you can connect to the Internet, then try again.+
    +Software Update can't check for updates because of a network problem.+
    Deleted the software update plist files in $HOME/Library/Preferences, $HOME/Library/Preferences/ByHost, and HD/Library/Preferences, as per some posts. no effect. Problem persists.
    Any Ideas?
    Thanks

    Same here
    The last update I managed to do without problems was +Java for Mac OS X 10.5 Update 5+ - since yesterday the update process has become much, much slower and when I try to install +Security Update 2009 005+ and +iTunes 9+, it fails, usually with the aforementioned error, but also sometimes with Error 400 or Error 600, IIRC.

  • Software update can't check for updates because of a network problem mac

    hi i am facing below probelm on my mac ... i have done all the ip setting on my mac  Error is software update can't check for updates because of a network problem mac.Can any one please assit me...

    Can  Some solve my problem.....

  • Software can't check for an update because of a network problem

    Since I updated to Lion I keep getting this http://grab.by/cKz4 [Software can't check for an update because of a network problem window] everytime I click on Software update in finder. Also I get the same window when I try to open the App Store app.... my internet connection works fine and I previously updated with the direct stand alone downloads from the Apple site.
    I downloaded the new 10.7.2 like this as well as the iphoto update.
    Any ideas why this is happening?

    just did a bit of a search and discovered that it was Little Snitch that was the problem.... you have to update to the latest version [or switch it off for software before using software update]

  • After installing Lion, the Software Update "can't check for updates because of a network problem.But I've no network problem. My internet is working properly. could you help me?

    After installing Lion the Software Update "can't check for updates because of a network problem". But I've no network problem. My internet is working properly. Could yoy help me?

    Hi All
    Same problem this morning but now resoloved.
    Update require using the following url  support.apple.com/kb/DL1437 update for lion 10.7.1
    updates now work with this update
    Hope this helps
    Thanks

  • "Software Update Failure - an error occurred installing i0S6."

    I tried to update my iphone 4 through my settings and got the error "Software Update Failure - an error occurred installing i0S6." This is not the first time that happens. I got the same error in the last 3 ios updates. The only way that I found to solve was to update by itunes, but as we have the option to update through iphone, I want to do that.
    Any suggestions on how to solve this problem will be most appreciated.

    In the last 3 ios updates I had to use itunes because through the settings I always get the same error message. The point is that I don't want to use the itunes. I want apple to fix the problem (as I can see I'm not the only one having problem). I have 2 friends that did the update in the same time that I was trying to do, and for both them it worked.

  • Software Update Failure (Curve 8520) using a Mac

    Blackberry Website - http://uk.blackberry.com/software/smartphones/update/smartphone.html
    says,
    "Update on the web - On a Mac
    • You will need to download BlackBerry® Desktop Software to update your smartphone software. Once installed, connect your smartphone to your computer and you will automatically be prompted to update."
    - It DOESN'T automatically update
    - We have to open BlackBerry Desktop Software file which has Import Media, Device Options buttons on the main screen, as well as Back Up, Restore, Applications and Sync buttons on the Tool Bar
    - When we click on Applications, a box comes up with a list of apps (checked and unchecked boxes), Check for Updates, Cancel and Start. buttons  If we click on Check for Updates we get "There are no updates available for your BlackBerry device".  If we click on Start we get a message which reads:
    "BlackBerry® Desktop Software failed to validate your BlackBerry® device update.
    Aborting install due to validation failure. Some packages contained unsatisfied dependencies"
    We tried to "Reload BBM" which resulted in loss of contacts and lots of tears, so we "Restored".  Since doing this contacts have been restored BUT we now cannot connect to WiFi. Message reads, " This wireless router supports WiFi Protected Set-Up. To connect using a PIN (which your Blackberry will generate), click Next'.  We are then asked to enter a PIN into the router - How are we supposed to do that if the router doesn't have a keyboard?
    HELP!

    Hey Ickleman,
    Welcome to the BlackBerry Support Community Forums.
    Thanks for the question.
    Follow the steps in this KB article to resolve the software update failure: www.blackberry.com/btsc/KB29289
    Let me know if you have any more questions.
    Cheers.
    -ViciousFerret
    Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
    Be sure to click Like! for those who have helped you.
    Click  Accept as Solution for posts that have solved your issue(s)!

  • Could not download the ordered file after five attaempts due to network problem

    Hi,
    Could not download the ordered file after five attaempts due to network problem.
    Help required.
    Regards,
    Nilesh Shah.

    http://prodesigntools.com/tag/ddl
    http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html
    Mylenium

  • ITunes fails to connect to store or iPod software update server despite working network, fails on multiple networks - no error message, just loads forever.

    Hey everyone,
    I have iTunes 10.4 and an iPod touch. I have always had trouble with synching my iPod.
    Right now, iTunes will not connect to the iTunes store. When I try to synch my iPod touch, it gets stuck in "Step 2: Backing Up," and the bar loads forever. I've left it alone for several hours and it has not made any progress. When I try to restore the iPod, or update it, iTunes gives me an error message that it "Cannot connect to the iPod software update server. This has happened despite being connected to the internet, on both my school network and my home network.
    I've tried messing with the hosts file in the System32/etc. folder as the website instructed on the apple website, but that did not solve the problem.
    Recently, several parts of audiobooks I have have also become unplayable on my iPod, despite being able to be played on iTunes. The parts are listed but are grey and cannot be selected.
    I recently copied a bunch of audiobooks via flash drive from my sister's computer to my iTunes - could this be part of the problem? They were from an Audible account that I don't share.
    Thanks!
    -Allison

    Your iTunes stores and sync problem solution here:
    Close your iTunes,
    Go to command Prompt -
    (Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
    (Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
    In the "Command Prompt" screen, type in
    netsh winsock reset
    Hit "ENTER" key
    Restart your computer.
    If you do get a prompt after restart windows to remap LSP, just click NO.
    Now launch your iTunes, Sync and see if it is working now.
    If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
    iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
    http://support.apple.com/kb/TS4123?viewlocale=en_US

  • HELP ASAP! Crashes after Software Update Failure.

    Last night, used Software Update on iMac to update to Safari 5.0.4, Mac OSX 10.6.7 (OS is now 10.6.6), Java for 10.6 Update 4 and iTunes 10.2.1. It took a long time to Update--about 30-45 minutes--was at "putting things in their place" (or whatever) stage, then Update unsuccessful. Tried again this morning but only updated Mac OSX. Same thing happened.
    Safari works, Word works but Pages does not. Also get WebKit and Flash plugin fail messages. Computer is very slow.
    Ran Disk Repair from Application-->Utilities. Must Repair Disk. Started up from install disk, ran Disk Repair, got "Invalid Node Structure/1 volume could not be repaired because of an error" message.
    Restarted on OSX 10.6.6 and did Hardware Test: No Problems. Shut down and Restarted on 10.6.6. Restarted a few more times just for good measure. Same thing happening.
    Big project due for work tomorrow--of course everything is in Pages.
    I have a WD Passport External back-up which I've never had to access. Can I get my Pages files to at least print out from the back-up?
    What do I need to do to fix Invalid Node Structure? Please, please HELP!

    I have a WD Passport Back up and it auto backs up every 30 - 60 minutes (can't remember what I set it at). I have Time Machine but haven't turned it on because I thought it might conflict with the Passport. I just tried to open the Passport and now it, too, is crashing.
    Would turning on Time Machine mess things up if Passport is still working?
    I did figure out a few ways to retrieve content from Pages. Attach the file to an email and mail it to someone who also has Pages. (My husband does but I think it's a diff. version because he can't ever open pages files I email to him.) The other way is to highlight the file in the folder, go to Finder-->File-->Quick Look. It will open a window with a readable version of the file, however you can't do much else with it--like print it. I took a screen capture of my file and then printed it out. Eureka!
    But my computer is still screwed.
    Thanks for all of your help! Let me know about turning Time Machine on.

  • OSX 10.6.8 MacPro software update failures

    My software update file is not operating correctly.  First i get network errors when my internet is working properly.  When i run diagnostics I am able to connect and downlaod updates, but then on installation I get file corruption errors.  I purchased the upgrade to Lion and I cannot download that off the apple store sight either.  I get the same network error when the internet is working fine.  Has anyone else had this problem, know how to fix?  This is a recent problem (last couple of weeks) prior to that software updates ran trouble free.
    Please help.  Chris

    Whenever possible, I get my updates manually from the Apple download site (http://support.apple.com/downloads/) instead of automatically. That way, if the download crashes the OS or app isn't impacted. You just start another download.
    I believe that paid upgrades have an option to get a flash drive for installations that can't be done online..

  • HT1338 software updates quit due to an unexpected error

    Hi, When I run Software update the updates quit before they finish installing. I get a message-quit due to an unexpected error.  I have run disc utility/repaired permissions/verified the disc etc many times. I have been experiencing this for nearly a year.
    I read this discussion for a similar problem but am unsure if it relates to my problem?
    Any advise would be appreciated.
    Thanks O-P
    BDAqua
    TS2383 Re: MAC OS X 10.6.8 software upgrades not working 
    02/06/2012 11:19 AM (in response to Susan.new)

    I'm getting the same error in verbose mode. I've made an image from an Intel iMac. My server, though, an Xserve, is running 10.4.8. I think the only difference (and I've gotten past images to work fine) is that I updated the Intel iMac to 10.4.9 in the new image.
    What's going on? I've made close to 5 images and each one, the same error.

Maybe you are looking for