Software update failure, now phone frozen. Now screen only showing itunes logo and USB Cable on screen. Have I lost my backup?
I just tried updating the most recent software on my 3GS (on my Mac) but it said the updated on my phone failed. Now my phone is frozen and only showing the itunes logo and USB cable. When I connect to the USB lead, its says: iTunes has detected an iPhone in recovery mode. You must restore this iPhone before it can be used with iTunes.
Have I lost all the data on my phone?
What should I do?
Help!
M
The iTunes logo and cable indicates that your iPad has gone into recovery mode : http://support.apple.com/kb/ht1808
For the 3004 error code does the troubleshooting for it on the page that you posted from not help ?
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Iphone 3GS frozen on screen with itunes logo and USB cable
hey
my iphone 3GS has frozen on the screen with the itunes logo and a USB cable this happened right after trying to update it , which for some reason failed. i have tried restoring it and downloading the new itunes any help would be brilliant.
also anyone else find itunes and windows 7 dont work ?
thanks.the same thing has happened to me!
today 25th feb @ approx 10pm (melbourne time)
itunes goes "hey u gotta update ur iphone" so i do
and then it takes ages and ages, and then its like backing up iphone, and then it goes bump bump error, some ****, and then i go mmkay, and then the phone has frozen on this image the same thing the guy above has said!
*** am i ment to do, restarting dont help!
im on vista 64bit.
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