Software update gives me an error

I just noticed that software update is not working. The error that it is giving me is:
The file "index-leopard-snowleopard.merged-1.sucatalog" couldn't be found on the server "swscan.apple.com".
I have been having problems with downloading and uploading files and updates lately. I don't know how to tell if I have a bug or virus.
I just ran the disk utilities as suggested. There were numerous problems. I ran the disk permissions several times and although it says they were repaired, when I run it again it shows the same problems.
I recently changed my (crummy) satellite internet connection plan. It is supposed to be faster but it could be the problem. How do I tell? What else can I do? How do I know what files are legitimate when I open the activity monitor? It is constantly sending packets even when I am not doing anything.
Thanks

I finally solved this problem. In case anyone else has the same situation. I had previously been instruction by HughesNet to add a proxy. When I removed it (and trashed the cache file), it started working again. And, it solved several other issues I was having.

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Software Update Failed. An error occurred downloading iOS 6.

I have been trying to get the latest software update on my iPhone 4S 16GB for a few days. All of my apps are closed, iTunes version is current, and no other apps need updating. I am on WIFI and I just backed up my phone again; however, the software update will not work. The "estimated time remaining" fluctuates by random amounts as it tries to update as well (it may say 1 minute, then 15 minutes, then 2, then 8 - regardless of what the blue progress bar shows).
Here is the error message I receive: "Software Update Failed. An error occurred downloading iOS 6." Throughout the day today, I've also received a message stating, "cannot find update" - or something similar (I can't recall it verbatim).
What is causing this? Please help with detailed instructions. Thank you.

Same problem...
Hi
Dont know if any one has had this issue but I could never update iOS on my ipad2.
IT has ios5.1.1 and every time I try to update to ios6 it gives me software update failed error.
THe software was downloaded fine and it did try to install but no luck.
ANy help on this pls.

The Deploy Software Updates Wizard completed with errors - Access is Denied

Hello, I am trying to download some updates that were synced up to the SCCM's database from another WSUS server. I am not able to get it done because the wizard fails with the access is denied error. I checked patchdownloader.log file and saw Error code
= 5 which means access denied. I tried to change permissions on the "updateservicespackages" folder within the folder, and I have full NTFS permissions for system, administrators, and read only permissions for everyone. Same thing goes for
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Hi,
You could have a look at the thread below. Lucas used ProcMon that shows an access denied with the user which he was using. Permission via group wasn't enough. Give your user full share/security access and everything works fine.
https://social.technet.microsoft.com/Forums/en-US/99859604-a803-43f3-a172-159a500fcb90/the-deploy-software-updates-wizard-completed-with-errors-access-is-denied?forum=configmgrsum
Best Regards,
Joyce

I have an iPhone 6 and an iPad air and each time I try to download the IOS 8.1 update I get the message "software update failed. An error occurred downloading iOS 8." What is wrong? This problem is ridiculous and frankly annoying

I have an iPhone 6 and an iPad air and each time I try to download the IOS 8.1 update I get the message "software update failed. An error occurred downloading iOS 8." What is wrong? This problem is ridiculous and frankly annoying. I have a brand new iphone 6 and a 8 month old iPad Air what is the problem

Hi Wingzfan13,
Thanks for the question. Based on what you stated, it seems like you can't update the iOS device. I would recommend that you read these articles, they may be helpful in troubleshooting your issue.
If you can't update or restore your iPhone, iPad, or iPod touch
Resolve iOS update and restore errors in iTunes
Thanks for using Apple Support Communities.
Cheers,
Mario

I am having difficulties in downloading iOS 8.0.2 to my iPhone 4. It is giving me the following message: software update failed. An error occurred downloading iOS 8.0.2. Please help!

I am having difficulties in downloading iOS 8.0.2 to my iPhone 4. It is giving me the following message: software update failed. An error occurred downloading iOS 8.0.2. Please help!

very good. You also had posted originally on the Using Apple Support Communities forum (dedicated to "How do I use this forum and find My Stuff in it?"). I had already asked our gracious Hosts to move it to Using iPhone where it now resides and will likely get more prompt attention. In the meantime, you might consider browsing and/or searching Using iPhone for similar issues as your own.
best luck
CCC

Software Update fails and shows errors in console (No Leopard 10.5.3)

I have a MacMini with Leopard installed with boxed DVD last november (upgrade from Tiger).
Every update (apps and system went fine since them).
I haven't got the java update 6 since my processor is a Core Duo and not a Core 2 Duo.
Since it's availability from Apple Servers, the Leopard 10.5.3 is not appearing.
Neither the direct downoad of Combo of Delta update are not OK to install on my system.
When i select any system volume (internal and an external usb "up-to-date") i have a warning message:
"You cannot install Mac OS X Update Combined on this volume. This volume does not meet the requirements for this update."
Anyone can help?
Thanks.
The install.log is:
May 29 20:34:13 yugo Software Update[2345]: JS: 10.5.2
May 29 20:34:17 yugo Software Update[2345]: Found receipt (id match) for ((null) / com.apple.pkg.ProAppRuntime): (ProAppRuntime / com.apple.pkg.ProAppRuntime)
May 29 20:34:17 yugo Software Update[2345]: Found receipt (name match) for (ProAppRuntime / com.apple.pkg.ProAppRuntimeSU): (ProAppRuntime / com.apple.pkg.ProAppRuntime)
May 29 20:34:17 yugo Software Update[2345]: Found receipt (name match) for (ProRuntime / com.apple.pkg.ProRuntimeSU): (ProRuntime / com.apple.pkg.ProRuntime)
May 29 20:34:17 yugo Software Update[2345]: Found receipt (id match) for ((null) / com.apple.pkg.ProRuntime): (ProRuntime / com.apple.pkg.ProRuntime)
May 29 20:34:17 yugo Software Update[2345]: JS: 10.5.2
May 29 20:34:17: --- last message repeated 1 time ---
May 29 20:34:17 yugo Software Update[2345]: Package Authoring Error: installation-check results requires a message
May 29 20:34:17: --- last message repeated 4 times ---
May 29 20:34:17 yugo Software Update[2345]: Found receipt (name match) for (AppleIntermediateCodec / auto): (AppleIntermediateCodec / com.apple.pkg.AppleIntermediateCodec)
May 29 20:34:17 yugo Software Update[2345]: Found receipt (name match) for (QuickTimeBroadcaster / a): (QuickTimeBroadcaster / com.apple.pkg.QuickTimeBroadcaster)
May 29 20:34:18 yugo Software Update[2345]: Found receipt (full match) for (BatchMonitor / com.apple.pkg.BatchMonitor): (BatchMonitor / com.apple.pkg.BatchMonitor)
May 29 20:34:18: --- last message repeated 1 time ---
May 29 20:34:18 yugo Software Update[2345]: JS: model = Macmini1,1
May 29 20:34:19 yugo Software Update[2345]: JS: 10.5.2
May 29 20:34:19: --- last message repeated 1 time ---
May 29 20:34:19 yugo Software Update[2345]: Found receipt (full match) for (PluginManager / com.apple.pkg.PluginManager): (PluginManager / com.apple.pkg.PluginManager)
May 29 20:34:19 yugo Software Update[2345]: Found receipt (name match) for (PluginManager / autoPluginManagerSU): (PluginManager / com.apple.pkg.PluginManager)
May 29 20:34:20 yugo Software Update[2345]: JS: 10.5.2
May 29 20:34:20: --- last message repeated 1 time ---
May 29 20:34:20 yugo Software Update[2345]: Found receipt (name match) for (RemoteDesktopClient / b): (RemoteDesktopClient / com.apple.pkg.RemoteDesktopClient)
May 29 20:34:20 yugo Software Update[2345]: Found receipt (name match) for (RemoteDesktopAdmin320 / b): (RemoteDesktopAdmin320 / com.apple.pkg.RemoteDesktopAdmin320)
May 29 20:34:20 yugo Software Update[2345]: Found receipt (name match) for (AirPortExtremeUpdate2007002 / auto): (AirPortExtremeUpdate2007002 / com.apple.pkg.AirPortExtremeUpdate2007002)
May 29 20:34:20 yugo Software Update[2345]: Found receipt (full match) for (iPhoto_606 / com.apple.pkg.iPhoto_606): (iPhoto_606 / com.apple.pkg.iPhoto_606)
May 29 20:34:20 yugo Software Update[2345]: Found receipt (name match) for (WebObjects5.3.3Update / auto): (WebObjects5.3.3Update / com.apple.pkg.WebObjects5.3.3Update)
May 29 20:34:24 yugo Software Update[2345]: Found receipt (name match) for (AirPortExtremeUpdate2007003 / auto): (AirPortExtremeUpdate2007003 / com.apple.pkg.AirPortExtremeUpdate2007003)
May 29 20:34:24 yugo Software Update[2345]: Found receipt (full match) for (ProAppsEffects / com.apple.pkg.ProAppsEffects): (ProAppsEffects / com.apple.pkg.ProAppsEffects)
May 29 20:34:24 yugo Software Update[2345]: Found receipt (name match) for (PluginManager / autoPluginManagerSU): (PluginManager / com.apple.pkg.PluginManager)
May 29 20:34:24 yugo Software Update[2345]: Found receipt (name match) for (ProAppsEffects / ProAppsEffects): (ProAppsEffects / com.apple.pkg.ProAppsEffects)
May 29 20:34:24 yugo Software Update[2345]: Found receipt (full match) for (PluginManager / com.apple.pkg.PluginManager): (PluginManager / com.apple.pkg.PluginManager)
May 29 20:34:24 yugo Software Update[2345]: Found receipt (name match) for (FrontRowUpdate1.3.1 / auto): (FrontRowUpdate1.3.1 / com.apple.pkg.FrontRowUpdate1.3.1)
May 29 20:34:24 yugo Software Update[2345]: JS: Firmware is up to date.
May 29 20:34:25 yugo Software Update[2345]: Found receipt (name match) for (AirPortExtremeUpdate2007004 / auto): (AirPortExtremeUpdate2007004 / com.apple.pkg.AirPortExtremeUpdate2007004)
May 29 20:34:25 yugo Software Update[2345]: Found receipt (full match) for (iMovie_710 / com.apple.pkg.iMovie_710): (iMovie_710 / com.apple.pkg.iMovie_710)
May 29 20:34:25 yugo Software Update[2345]: Found receipt (name match) for (QT72CompatibilityUpdate / auto): (QT72CompatibilityUpdate / com.apple.pkg.QT72CompatibilityUpdate)
May 29 20:34:26 yugo Software Update[2345]: Found receipt (id match) for (Software Update / com.apple.pkg.QuickTimeBroadcaster): (QuickTimeBroadcaster / com.apple.pkg.QuickTimeBroadcaster)
May 29 20:34:26 yugo Software Update[2345]: Found receipt (name match) for (QuickTimeBroadcaster / auto): (QuickTimeBroadcaster / com.apple.pkg.QuickTimeBroadcaster)
May 29 20:34:26 yugo Software Update[2345]: Found receipt (name match) for (ProAppsEffects / autoProAppsEffectsSU): (ProAppsEffects / com.apple.pkg.ProAppsEffects)
May 29 20:34:26 yugo Software Update[2345]: Found receipt (name match) for (PluginManager / autoPluginManagerSU): (PluginManager / com.apple.pkg.PluginManager)
May 29 20:34:26 yugo Software Update[2345]: Found receipt (full match) for (ProAppsEffects / com.apple.pkg.ProAppsEffects): (ProAppsEffects / com.apple.pkg.ProAppsEffects)
May 29 20:34:26 yugo Software Update[2345]: Found receipt (full match) for (PluginManager / com.apple.pkg.PluginManager): (PluginManager / com.apple.pkg.PluginManager)
May 29 20:34:26 yugo Software Update[2345]: Found receipt (name match) for (QuickTime745_Leopard / auto): (QuickTime745_Leopard / com.apple.pkg.QuickTime745_Leopard)
May 29 20:34:26 yugo Software Update[2345]: Found receipt (name match) for (PluginManager / autoPluginManagerSU): (PluginManager / com.apple.pkg.PluginManager)
May 29 20:34:26 yugo Software Update[2345]: Found receipt (id match) for (Software Update / com.apple.pkg.PluginManager): (PluginManager / com.apple.pkg.PluginManager)
May 29 20:34:26 yugo Software Update[2345]: Found receipt (name match) for (iTunesAccess / iTunesAccess): (iTunesAccess / com.apple.pkg.iTunesAccess)
May 29 20:34:26 yugo Software Update[2345]: Found receipt (name match) for (AppleMobileDeviceSupport / amds): (AppleMobileDeviceSupport / com.apple.pkg.AppleMobileDeviceSupport)
May 29 20:34:26 yugo Software Update[2345]: Found receipt (name match) for (iTunesX / iTunes): (iTunesX / com.apple.pkg.iTunesX)
May 29 20:34:26 yugo Software Update[2345]: Found receipt (name match) for (AirPortUtility / a): (AirPortUtility / com.apple.pkg.AirPortUtility)
May 29 20:34:26 yugo Software Update[2345]: Found receipt (name match) for (AirPortUtility_Leopard / a): (AirPortUtility_Leopard / com.apple.pkg.AirPortUtility_Leopard)
May 29 20:34:27 yugo Software Update[2345]: Found receipt (name match) for (FrontRowUpdate2.1.3 / auto): (FrontRowUpdate2.1.3 / com.apple.pkg.FrontRowUpdate2.1.3)
May 29 20:34:27 yugo Software Update[2345]: Found receipt (name match) for (SecUpdQuickTime716 / auto): (SecUpdQuickTime716 / com.apple.pkg.SecUpdQuickTime716)
May 29 20:34:27 yugo Software Update[2345]: JavaScript error "Undefined value" while running "_choice_suvisible"
May 29 20:34:27 yugo Software Update[2345]: _choice_suvisible returned error: Undefined value
The install.log for the combo package :
/System/Library/CoreServices/Installer.app/Contents/MacOS/Installer[2384]: vm_allocate: 0, 0x5000000 - 0x25000000
/System/Library/CoreServices/Installer.app/Contents/MacOS/Installer[2384]: vm_protect: 0
Installer[2384]: @(#)PROGRAM:Install PROJECT:Install-378
Installer[2384]: @(#)PROGRAM:Installer PROJECT:Installer-278
Installer[2384]: Hardware: Macmini1,1 @ 1.66 GHz (x 2), 2048 MB RAM
Installer[2384]: Running OS Build: Mac OS X 10.5.2 (9C7010)
Installer[2384]: Env: PATH=/usr/bin:/bin:/usr/sbin:/sbin
Installer[2384]: Env: TMPDIR=/var/folders/Y4/Y4sMCsAIE58cyYkAJi5FfU+TI/-Tmp-/
Installer[2384]: Env: SHELL=/bin/bash
Installer[2384]: Env: HOME=/Users/thierry
Installer[2384]: Env: USER=thierry
Installer[2384]: Env: LOGNAME=thierry
Installer[2384]: Env: DISPLAY=/tmp/launch-2C4GnV/:0
Installer[2384]: Env: SSHAUTHSOCK=/tmp/launch-5LZwpK/Listeners
Installer[2384]: Env: ApplePubSub_SocketRender=/tmp/launch-65XpRu/Render
Installer[2384]: Env: _CF_USER_TEXTENCODING=0x1F5:0:1
Installer[2384]: Env: SECURITYSESSIONID=cb6620
Installer[2384]: Env: COMMAND_MODE=unix2003
Installer[2384]: Mac OS X Update Combined Installation Log
Installer[2384]: Opened from: /Volumes/Mac OS X Update Combined/MacOSXUpdCombo10.5.3.pkg

I'm also receiving SU console error messages - irrespective of whether SU is run from the menu, automatically on its weekly schedule, or logged into the computer using a different user.
Any ideas?
Here are my console messages:
5/26/08 12:25:13 pm Software Update[184] Package Authoring Error: installation-check results requires a message
5/26/08 12:25:13 pm Software Update[184] Package Authoring Error: installation-check results requires a message
5/26/08 12:25:13 pm Software Update[184] Package Authoring Error: installation-check results requires a message
5/26/08 12:25:13 pm Software Update[184] Package Authoring Error: installation-check results requires a message
5/26/08 12:25:13 pm Software Update[184] Package Authoring Error: installation-check results requires a message
5/26/08 12:25:20 pm Software Update[184] JavaScript error "Undefined value" while running "_choice_suvisible"
5/26/08 12:25:20 pm Software Update[184] _choice_suvisible returned error: Undefined value

When I ran the bootcamp assistance for software update I get an error that it can't download from the server

Install Mac OS X lion fine without any issue
I'm trying to dual boot Lion and Wind 7 on different HD but when I ran the bootcamp assistance for software update I get an error that it can't download from the server.
I also try without downloading the software and do the installation but it fail. It seem that this bootcamp is giving problem so I revert back to SN leopard and it does the same. Why can't the bootcamp assistance update the software, is it something that I did wrong or my system is not supporting dual booting.
Here is my spec
Apple Mac Pro "Quad Core" 2.66
Identifiers: Mac Pro - MA356LL/A - MacPro1,1* - A1186

MacPro1,1 has EFI32 and does not support Windows 7 very well, can't boot 64-bit, can't use all your RAM.
There have always been trouble and issues, ways around those, but a big PITA too.
Select CD-ROM Boot
Select CD-ROM Boot Error Apple
Nothing to do with Lion actually. Other than downloading drivers from Apple servers has been mostly hit or miss, with miss being 90%.
I have rebuned the DVD (make a new ISO image using Imgburn etc) but now I just install Windows on PC then move the drive to the Mac. A lot easier.
Without 64-bit you can't use more than 1.9GB RAM. And you need Windows 7 Pro to use both processors.

HT5052 when ever i download an update i.e,iOS 5.0.1 Software Update it shows an error so pls help me or guide through it.....

when ever i download an update i.e,iOS 5.0.1 Software Update it shows an error so pls help me or guide through it.....the error shown is-3676 timed out

Most likely computer Anti-Virus and or computer Fire-Wall is interferring with the download of the Firmware. Turn them OFF, so your computer can download the Firmware.

When I try to download an iTunes software update I get an error message that my start up disk does not have enough room. What do I do?

When I try to download an iTunes software update i get an error message that my start up disk does not have enough room. What do I do?

You probably have run out of space, I would delete (or move to an external drive) things that aren't being used as much.

In running the Software Updater, I encountered an error: "System Extension cannot be used" ... System/Library/Extensions/AppleUSBEthernetHost.kext was installed improperly and cannot be used.

While running the Software Updater, I encountered an error: "System Extension cannot be used" ... System/Library/Extensions/AppleUSBEthernetHost.kext was installed improperly and cannot be used. Can somebody help me resolve this error message. Would this error affect my ability to run FaceTime ?

Seems pretty clear to me. Here's what you can try:
Open Terminal in your Utilities folder. Paste the following at the prompt:
sudo chown -R root:wheel /System/Library/Extensions/AppleUSBEthernetHost.kext
Press RETURN. Enter admin password when prompted. It will not be echoed so type carefully. Press RETURN again.
Restart the computer.

Why is it when i download the software update for iphone an error pops out when downloading is finish and processing file is being done...i've already tried several time but still the same result.

why is it when i download the software update for iphone an error pops out when downloading is finish and processing file is being done...i've already tried several time but still the same result.

Disasble the computer's security software during the download and update.

HT5706 I cant download software updates. I receive error messages THE UPDATE WAS NOT SUCESSFUL

I cant download software updates. I receive error messages THE UPDATE WAS NOT SUCESSFUL

If on wifi try ethernet
Make sure DNS is set to auto (settings - general - network)
Reboot
Reset
If it persists, do a restore

"Software Update Failed. An error occurred downloading OS 5.1″

Hello,
I can not update my iPhone 4s to iOS 5.1.
I´m getting always "“Software Update Failed. An error occurred downloading OS 5.1″.
Do anybody know that issue?
Thanks

On your Mac
Choose Apple menu > System Preferences, and then click Network.
Select the network connection service you want to use (such as Wi-Fi or Ethernet, unless you named it something else) from the list, and then click Advanced.
Click DNS, and then click Add at the bottom of the DNS Servers list. Enter the IPv4 address for the DNS server.
8.8.8.8
and then you can download the update via itunes
dont forget to put the original DNS back after the download

HT1338 How can I start a software update from scratch? error states that it was corrupted during transfer but when it starts over later, it still give the same error

Software updates tells me it needs to download and install a new version of itunes. When this notice first appeared the download started but stopped after about 34 MB and said the download was corrupted. Later (after many restarts), the notice appears again but the download starts where it left off and immediately gives me the message that it is corrupted. How do I force the download to start over from scratch?

Check the version you're being offered, and go to Apple Support Downloads.
Read the info on the update and decide if you actually need it. (if your OS version is 10.6.4 as shown in your info, I doubt that you will need it at all).
The latest update I can find for iTunes is here; http://support.apple.com/kb/DL1426

HT1338 when I click on software update it says ''An error occurred while checking for updates.'' Why does it say that?

So I bought a Powerbook G4 from a pawn shop and yes, I did check to see if it was still good. everything works fine but I need an update because I have OS X 10.3. So I connect to the internet and then I click on ''Software Update'' and I wait. But then a message opens saying ''An error occurred while checking for updates'' And I don't know why. HELP!!!

Something temporarily wrong with your internet connection?
Be aware that this is a very large file to download, it needs a strong consistent internet connection.
Have the iPhone on the charger cable too.
In the meantime read the threads in this forum about the visibility item and some other possible issues on the 4 and 4S (although a large number of people have these issues, it is still a minor percentage, but anyhow, be aware).

Software update gives me an error

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