Software Update (in Apple Menu) No Longer Works

When I click on the software update under the apple menu (10.3.9), nothing happens. It is not grayed out, I get no messages about trouble connecting, just zip. When I go in through system preferences and use the software update ("Check Now"), it does fine. Can anyone explain the disconnect between the apple menu item and the update ? Can anyone help me get it back to being clickable from the pull-down menu ?
Thank you.

Sometimes things do happen.
Have you tried:
1. Simply restarting the computer? Once in awhile a restart will cure something strange.
2. Starting up in Safe Mode? This will take quite awhile longer than a normal startup because it does a file check and repair of the hard disk.
You will see your normal desktop. Once completely started up in Safe Mode, restart normally, and go to Applications > Utilities > Disk Utility. Click on the top hard drive icon in the left sidebar and note the S.M.A.R.T. status at the bottom right of the pane. What does it say?
Select the named boot volume in the left sidebar, ("Macintosh HD" unless you've renamed it). Repair permissions on it.
If a simple restart doesn't fix the problem, see if a little hard drive maintenance does it for you.
Good luck.

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