Software Update "in progress" Schlaufe seit 4 Tagen
Vor 4 Tagen habe ich das neustes Software Update gestartet.
Während dem Update kam der Befehl, Safari schliessen. Das habe ich getan.
Seither habe ich eine endlos Schlaufe und kann 2 Fenster nicht mehr schliessen und ausserdem den Computer nicht mehr Neustarten. da er immer wieder zum Update zurückkehrt.....
Wie kann ich dies abbrechen????
1000 Dank für die Hilfe!!!!
Is Safari still running, that is its dock's icon has a light circle beneath like the one in the picture?
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TL;DR
Large downloads/updates over one specific network (assigned TCP/IP) always hang at specific point in download completion. Internet connectivity for browsing is fine, P2P downloads are fine. -
I originally posted at the end of EmDeeH's posting of 4/6/07. On the suggestion of Jpfresno, I am now initiating a new topic.
I last successfully ran the Software Update application on 3/18/07 @ 10:07 AM when it installed iTunes 7.1.1, iPhoto update 6.0.6, and Mac OSX update 10.4.0 (Power PC).
Since that update I have been unable to run Software Update. About 1/4 of the way through the progress bar, the progam crashes with the message that "the application Software Update unexpectedly quit." The options are the buttons: reopen [yields the same crash result], report [which I've done] and close [the only workable, if unacceptable option.]
I will summarize what actions I have taken based on information learned from
the EmDeeH thread.
Actions taken in sequence:
1. Restart Computer
2. Repair permissions using Apple Disk Utility. Verify disk using Apple Disk Utility [Volume passed verification].
3. Restart computer using different Start-up Volume.
4. Run Apple Disk Utility.
Passed verification. Repair: no repairs were necessary.
Permissions: Remissions repair complete. The privleges have been verified or repaired on the selected volume.
5. Remove to Trash 3 files: com.apple.softwareupdate.plist
6. Empty Trash [securely].
7. Restart computer.
8. Run Software Update. Same crash experience.
9. Restart computer.
10. Run Micromat Tech Tool Deluxe. No repairs necessary.
I then took the advice of Jpfresno to shut everything down and unplug. . . . . go for a walk . . . . restart after delay.
SoftWare Update again crashes.
How do I go about reverting to Mac OS 10.4.8? I have tried to reinstall the MacOS 10.4.9 update by downloading from apple.com. When the installer opens it asks to choose a destination volume. The icons for my volumes [HD and LaCie backup hard drive] display a red exclamation point indicating that they can not be used as a destination. I did remove a library receipt for the 10.4.9 pkg to see if that would allow me to reapply the update but it didn't work.
I would greatly appreciate any advice, fixes, etc.
Thanks for your suggestions Jpfresno . . . . . they just didn't do the trick.
TRANSLATOR
1.8 GHz Power PC G5 Mac OS X (10.4.9)First, check out the following: http://docs.info.apple.com/article.html?artnum=106695. If this doesn't help resolve the problem then you can reinstall OS X using Archive and Install which will not erase the hard drive:
How to Perform an Archive and Install
1. Be sure to use Disk Utility first to repair the disk before performing the Archive and Install.
Repairing the Hard Drive and Permissions
Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Installer menu (Utilities menu for Tiger.) After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior (4.0 for Tiger) and/or TechTool Pro (4.5.2 for Tiger) to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Do not proceed with an Archive and Install if DU reports errors it cannot fix. In that case use Disk Warrior and/or TechTool Pro to repair the hard drive. If neither can repair the drive, then you will have to erase the drive and reinstall from scratch.
3. Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When you reach the screen to select a destination drive click once on the destination drive then click on the Option button. Select the Archive and Install option. You have an option to preserve users and network preferences. Only select this option if you are sure you have no corrupted files in your user accounts. Otherwise leave this option unchecked. Click on the OK button and continue with the OS X Installation.
4. Upon completion of the Archive and Install you will have a Previous System Folder in the root directory. You should retain the PSF until you are sure you do not need to manually transfer any items from the PSF to your newly installed system.
5. After moving any items you want to keep from the PSF you should delete it. You can back it up if you prefer, but you must delete it from the hard drive.
6. You can now download a Combo Updater directly from Apple's download site to update your new system to the desired version as well as install any security or other updates. You can also do this using Software Update.
Why reward points?(Quoted from Discussions Terms of Use.)
The reward system helps to increase community participation. When a community member gives you (or another member) a reward for providing helpful advice or a solution to their question, your accumulated points will increase your status level within the community.
Members may reward you with 5 points if they deem that your reply is helpful and 10 points if you post a solution to their issue. Likewise, when you mark a reply as Helpful or Solved in your own created topic, you will be awarding the respondent with the same point values. -
Software Update quit unexpectedly
another issue "quit unexpectedly". anybody having the same problem? please help! TIA
Process: Software Update [472]
Path: /System/Library/CoreServices/Software Update.app/Contents/MacOS/Software Update
Identifier: com.apple.SoftwareUpdate
Version: 5.1 (359)
Build Info: SoftwareUpdate-359000000000000~2
Code Type: X86-64 (Native)
Parent Process: launchd [124]
Date/Time: 2012-07-26 07:24:46.802 +0800
OS Version: Mac OS X 10.7.4 (11E53)
Report Version: 9
Interval Since Last Report: 169214 sec
Crashes Since Last Report: 17
Per-App Interval Since Last Report: 27567 sec
Per-App Crashes Since Last Report: 6
Anonymous UUID: 97141D45-9C0C-4FDE-80E8-23BE8D4798A2
Crashed Thread: 4 Dispatch queue: com.apple.SoftwareUpdate.DistributionEvaluate
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
VM Regions Near 0:
-->
__TEXT 000000010f0fd000-000000010f11a000 [ 116K] r-x/rwx SM=COW /System/Library/CoreServices/Software Update.app/Contents/MacOS/Software Update
Application Specific Information:
objc[472]: garbage collection is OFF
Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff9354d67a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff9354cd71 mach_msg + 73
2 com.apple.CoreFoundation 0x00007fff89e0250c __CFRunLoopServiceMachPort + 188
3 com.apple.CoreFoundation 0x00007fff89e0ac74 __CFRunLoopRun + 1204
4 com.apple.CoreFoundation 0x00007fff89e0a486 CFRunLoopRunSpecific + 230
5 com.apple.HIToolbox 0x00007fff8d7704d3 RunCurrentEventLoopInMode + 277
6 com.apple.HIToolbox 0x00007fff8d777781 ReceiveNextEventCommon + 355
7 com.apple.HIToolbox 0x00007fff8d77760e BlockUntilNextEventMatchingListInMode + 62
8 com.apple.AppKit 0x00007fff93717e31 _DPSNextEvent + 659
9 com.apple.AppKit 0x00007fff93717735 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 135
10 com.apple.AppKit 0x00007fff93714071 -[NSApplication run] + 470
11 com.apple.AppKit 0x00007fff93990244 NSApplicationMain + 867
12 com.apple.SoftwareUpdate 0x000000010f0fe94c 0x10f0fd000 + 6476
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff9354f7e6 kevent + 10
1 libdispatch.dylib 0x00007fff916ed78a _dispatch_mgr_invoke + 923
2 libdispatch.dylib 0x00007fff916ec31a _dispatch_mgr_thread + 54
Thread 2:
0 libsystem_kernel.dylib 0x00007fff9354f192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff91906594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff91907b85 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff9354f192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff91906594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff91907b85 start_wqthread + 13
Thread 4 Crashed:: Dispatch queue: com.apple.SoftwareUpdate.DistributionEvaluate
0 com.apple.JavaScriptCore 0x00007fff8b6fce53 OpaqueJSClassContextData::OpaqueJSClassContextData(JSC::JSGlobalData&, OpaqueJSClass*) + 4419
1 com.apple.JavaScriptCore 0x00007fff8b6fb7e3 OpaqueJSClass::contextData(JSC::ExecState*) + 1171
2 com.apple.JavaScriptCore 0x00007fff8b6fb01a OpaqueJSClass::prototype(JSC::ExecState*) + 58
3 com.apple.JavaScriptCore 0x00007fff8b6c5a2a JSGlobalContextCreateInGroup + 1066
4 com.apple.DistributionKit 0x00007fff936f36b5 IFJS_GlobalContextCreate + 32
5 com.apple.DistributionKit 0x00007fff936e6da0 -[PKDistributionEvaluator initWithEvaluationQueue:topScript:] + 107
6 com.apple.DistributionKit 0x00007fff936eb178 -[PKDistributionController initWithDistribution:interfaceType:notifyQueue:] + 381
7 com.apple.DistributionKit 0x00007fff936ea6dd -[PKDistributionController initWithDistribution:interfaceType:] + 21
8 com.apple.SoftwareUpdate.framework 0x00007fff8c62e32e -[SUProductLoadOperation evaluateProduct] + 897
9 com.apple.SoftwareUpdate.framework 0x00007fff8c6312e1 __-[SUScan(Impl) _productsByScanningCatalog:]_block_invoke_1 + 52
10 libdispatch.dylib 0x00007fff916eba86 _dispatch_call_block_and_release + 18
11 libdispatch.dylib 0x00007fff916ed2d6 _dispatch_queue_drain + 264
12 libdispatch.dylib 0x00007fff916ed132 _dispatch_queue_invoke + 54
13 libdispatch.dylib 0x00007fff916ec92c _dispatch_worker_thread2 + 198
14 libsystem_c.dylib 0x00007fff919063da _pthread_wqthread + 316
15 libsystem_c.dylib 0x00007fff91907b85 start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff9354d67a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff9354cd71 mach_msg + 73
2 com.apple.CoreFoundation 0x00007fff89e0250c __CFRunLoopServiceMachPort + 188
3 com.apple.CoreFoundation 0x00007fff89e0ac74 __CFRunLoopRun + 1204
4 com.apple.CoreFoundation 0x00007fff89e0a486 CFRunLoopRunSpecific + 230
5 com.apple.Foundation 0x00007fff91b4ff7b -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 267
6 com.apple.Foundation 0x00007fff91bd3b56 -[NSRunLoop(NSRunLoop) runUntilDate:] + 66
7 com.apple.SoftwareUpdate 0x000000010f10a2c5 0x10f0fd000 + 53957
8 com.apple.Foundation 0x00007fff91b9e72a -[NSThread main] + 68
9 com.apple.Foundation 0x00007fff91b9e6a2 __NSThread__main__ + 1575
10 libsystem_c.dylib 0x00007fff919048bf _pthread_start + 335
11 libsystem_c.dylib 0x00007fff91907b75 thread_start + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff9354d67a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff9354cd71 mach_msg + 73
2 com.apple.CoreFoundation 0x00007fff89e0250c __CFRunLoopServiceMachPort + 188
3 com.apple.CoreFoundation 0x00007fff89e0ac74 __CFRunLoopRun + 1204
4 com.apple.CoreFoundation 0x00007fff89e0a486 CFRunLoopRunSpecific + 230
5 com.apple.CFNetwork 0x00007fff8c147594 CFURLConnectionSendSynchronousRequest + 457
6 com.apple.Foundation 0x00007fff91cb1574 +[NSURLConnection sendSynchronousRequest:returningResponse:error:] + 120
7 com.apple.SoftwareUpdate.framework 0x00007fff8c62ec57 -[SUProductLoadOperation loadDistribution] + 205
8 com.apple.SoftwareUpdate.framework 0x00007fff8c630c11 -[SUScan(Impl) _productsByScanningCatalog:] + 1146
9 com.apple.SoftwareUpdate.framework 0x00007fff8c62fc65 -[SUScan _scanMain:] + 1621
10 com.apple.Foundation 0x00007fff91b9e72a -[NSThread main] + 68
11 com.apple.Foundation 0x00007fff91b9e6a2 __NSThread__main__ + 1575
12 libsystem_c.dylib 0x00007fff919048bf _pthread_start + 335
13 libsystem_c.dylib 0x00007fff91907b75 thread_start + 13
Thread 7:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x00007fff9354d67a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff9354cd71 mach_msg + 73
2 com.apple.CoreFoundation 0x00007fff89e0250c __CFRunLoopServiceMachPort + 188
3 com.apple.CoreFoundation 0x00007fff89e0ac74 __CFRunLoopRun + 1204
4 com.apple.CoreFoundation 0x00007fff89e0a486 CFRunLoopRunSpecific + 230
5 com.apple.Foundation 0x00007fff91ba9fd7 +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 335
6 com.apple.Foundation 0x00007fff91b9e72a -[NSThread main] + 68
7 com.apple.Foundation 0x00007fff91b9e6a2 __NSThread__main__ + 1575
8 libsystem_c.dylib 0x00007fff919048bf _pthread_start + 335
9 libsystem_c.dylib 0x00007fff91907b75 thread_start + 13
Thread 8:
0 libsystem_kernel.dylib 0x00007fff9354f192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff91906594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff91907b85 start_wqthread + 13
Thread 9:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x00007fff9354edf2 __select + 10
1 com.apple.CoreFoundation 0x00007fff89e53c8b __CFSocketManager + 1355
2 libsystem_c.dylib 0x00007fff919048bf _pthread_start + 335
3 libsystem_c.dylib 0x00007fff91907b75 thread_start + 13
Thread 10:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff9354ebca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff91908274 _pthread_cond_wait + 840
2 com.apple.JavaScriptCore 0x00007fff8b9357ed JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 493
3 com.apple.JavaScriptCore 0x00007fff8b935a40 JSC::MarkStackThreadSharedData::markingThreadMain() + 272
4 com.apple.JavaScriptCore 0x00007fff8b935ae9 JSC::MarkStackThreadSharedData::markingThreadStartFunc(void*) + 9
5 libsystem_c.dylib 0x00007fff919048bf _pthread_start + 335
6 libsystem_c.dylib 0x00007fff91907b75 thread_start + 13
Thread 11:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff9354ebca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff91908274 _pthread_cond_wait + 840
2 com.apple.JavaScriptCore 0x00007fff8b9357ed JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 493
3 com.apple.JavaScriptCore 0x00007fff8b935a40 JSC::MarkStackThreadSharedData::markingThreadMain() + 272
4 com.apple.JavaScriptCore 0x00007fff8b935ae9 JSC::MarkStackThreadSharedData::markingThreadStartFunc(void*) + 9
5 libsystem_c.dylib 0x00007fff919048bf _pthread_start + 335
6 libsystem_c.dylib 0x00007fff91907b75 thread_start + 13
Thread 12:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff9354ebca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff91908274 _pthread_cond_wait + 840
2 com.apple.JavaScriptCore 0x00007fff8b9357ed JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 493
3 com.apple.JavaScriptCore 0x00007fff8b935a40 JSC::MarkStackThreadSharedData::markingThreadMain() + 272
4 com.apple.JavaScriptCore 0x00007fff8b935ae9 JSC::MarkStackThreadSharedData::markingThreadStartFunc(void*) + 9
5 libsystem_c.dylib 0x00007fff919048bf _pthread_start + 335
6 libsystem_c.dylib 0x00007fff91907b75 thread_start + 13
Thread 13:: JavaScriptCore::BlockFree
0 libsystem_kernel.dylib 0x00007fff9354ebca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff91908274 _pthread_cond_wait + 840
2 com.apple.JavaScriptCore 0x00007fff8b6bee37 ***::ThreadCondition::timedWait(***::Mutex&, double) + 151
3 com.apple.JavaScriptCore 0x00007fff8b93e12c JSC::Heap::blockFreeingThreadMain() + 300
4 com.apple.JavaScriptCore 0x00007fff8b93e169 JSC::Heap::blockFreeingThreadStartFunc(void*) + 9
5 libsystem_c.dylib 0x00007fff919048bf _pthread_start + 335
6 libsystem_c.dylib 0x00007fff91907b75 thread_start + 13
Thread 4 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000002 rcx: 0x0000000000000000 rdx: 0x0000000000000400
rdi: 0x0000000000000000 rsi: 0x0000000000000000 rbp: 0x00000001141a7400 rsp: 0x00000001110aea70
r8: 0x00000001141ccc00 r9: 0x00007fff78132a40 r10: 0x00000001141cc000 r11: 0x00000001141ccc00
r12: 0x0000000000000000 r13: 0x0000000000000002 r14: 0x00000001141a7800 r15: 0x0000000110fd3d28
rip: 0x00007fff8b6fce53 rfl: 0x0000000000010202 cr2: 0x0000000000000000
Logical CPU: 1
Binary Images:
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0x7fff8c511000 - 0x7fff8c517fff libGFXShared.dylib (??? - ???) <8A61FA67-EB3C-319D-AE3C-64936FB26BAC> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
0x7fff8c518000 - 0x7fff8c624fff libcrypto.0.9.8.dylib (44.0.0 - compatibility 0.9.8) <3A8E1F89-5E26-3C8B-B538-81F5D61DBF8A> /usr/lib/libcrypto.0.9.8.dylib
0x7fff8c625000 - 0x7fff8c625fff com.apple.vecLib (3.7 - vecLib 3.7) <9A58105C-B36E-35B5-812C-4ED693F2618F> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x7fff8c626000 - 0x7fff8c663fff com.apple.SoftwareUpdate.framework (5.1 - 359) <0720D061-E2E6-3FBD-A6AA-D12FDE1493E1> /System/Library/PrivateFrameworks/SoftwareUpdate.framework/Versions/A/SoftwareU pdate
0x7fff8c677000 - 0x7fff8c677fff com.apple.Cocoa (6.6 - ???) <7EC4D759-B2A6-3A99-AC75-809FED1500C6> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x7fff8c678000 - 0x7fff8c67afff com.apple.EFILogin (1.0 - 1) <71D23C08-890D-34B7-B85D-B7F967090FA6> /System/Library/PrivateFrameworks/EFILogin.framework/Versions/A/EFILogin
0x7fff8c67b000 - 0x7fff8c6ddff7 com.apple.Symbolication (1.3 - 91) <B072970E-9EC1-3495-A1FA-D344C6E74A13> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion
0x7fff8c6de000 - 0x7fff8c6e1fff libRadiance.dylib (??? - ???) <CD89D70D-F177-3BAE-8A26-644EA7D5E28E> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x7fff8c6e2000 - 0x7fff8c90cfe7 com.apple.CoreData (104.1 - 358.14) <6BB64605-8DA7-337D-A2AB-A3346A421CBD> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x7fff8c929000 - 0x7fff8cd56fff libLAPACK.dylib (??? - ???) <4F2E1055-2207-340B-BB45-E4F16171EE0D> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x7fff8cd81000 - 0x7fff8cd8efff com.apple.CrashReporterSupport (10.7.4 - 352) <9C16B49C-CF02-38F9-A7CD-969C140D3961> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x7fff8cdc5000 - 0x7fff8cdf0ff7 libxslt.1.dylib (3.24.0 - compatibility 3.0.0) <E71220D3-8015-38EC-B97D-7FDB383C2BDC> /usr/lib/libxslt.1.dylib
0x7fff8cdf1000 - 0x7fff8ce03ff7 libbsm.0.dylib (??? - ???) <349BB16F-75FA-363F-8D98-7A9C3FA90A0D> /usr/lib/libbsm.0.dylib
0x7fff8ce04000 - 0x7fff8ce4afff libcurl.4.dylib (7.0.0 - compatibility 7.0.0) <2C442396-1006-3765-92D2-60869D4641CE> /usr/lib/libcurl.4.dylib
0x7fff8ce4b000 - 0x7fff8d04dfff libicucore.A.dylib (46.1.0 - compatibility 1.0.0) <38CD6ED3-C8E4-3CCD-89AC-9C3198803101> /usr/lib/libicucore.A.dylib
0x7fff8d06b000 - 0x7fff8d574ff7 com.apple.RawCamera.bundle (3.14.0 - 646) <75A96BFC-1832-808B-F430-C4C9379C5A98> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x7fff8d5c2000 - 0x7fff8d63dff7 com.apple.print.framework.PrintCore (7.1 - 366.3) <C5F39A82-0E77-3AD6-906A-20DD2EE8D374> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x7fff8d653000 - 0x7fff8d653fff com.apple.Carbon (153 - 153) <AF0F9910-E3C3-3922-AA92-A39000655E0F> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x7fff8d654000 - 0x7fff8d76dfff com.apple.DesktopServices (1.6.3 - 1.6.3) <20812ECE-CACC-3D44-8108-025EF6B45C14> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x7fff8d76e000 - 0x7fff8da9aff7 com.apple.HIToolbox (1.9 - ???) <B7D2A06B-7BE5-3355-BF7D-8139100B9B97> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x7fff8dcc2000 - 0x7fff8dccdff7 libc++abi.dylib (14.0.0 - compatibility 1.0.0) <8FF3D766-D678-36F6-84AC-423C878E6D14> /usr/lib/libc++abi.dylib
0x7fff8dd1a000 - 0x7fff8dd24fff libcsfde.dylib (??? - ???) <4E8CF39C-606E-3EF6-B2B0-A09CD104126B> /usr/lib/libcsfde.dylib
0x7fff8dd25000 - 0x7fff8dd2afff com.apple.OpenDirectory (10.7 - 146) <A674AB55-6E3D-39AE-9F9B-9865D0193020> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x7fff8dd66000 - 0x7fff8dda5ff7 libGLImage.dylib (??? - ???) <49BB4404-68F1-3839-A5C9-983405B59F52> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x7fff8dda6000 - 0x7fff8dda8fff libquarantine.dylib (36.6.0 - compatibility 1.0.0) <0EBF714B-4B69-3E1F-9A7D-6BBC2AACB310> /usr/lib/system/libquarantine.dylib
0x7fff8dda9000 - 0x7fff8de5cff7 com.apple.CoreText (220.20.0 - ???) <0E979362-15E4-3955-BF54-B5961361D1CC> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x7fff8de5d000 - 0x7fff8df57ff7 com.apple.DiskImagesFramework (10.7.4 - 331.6) <C7860B00-E1CF-3851-9A3B-9F145B7F498F> /System/Library/PrivateFrameworks/DiskImages.framework/Versions/A/DiskImages
0x7fff8dfa2000 - 0x7fff8dfa5fff libCoreVMClient.dylib (??? - ???) <934D0D11-C34F-3C06-A352-21BB8FFE9774> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
0x7fff8dfa6000 - 0x7fff8e943c9f com.apple.CoreGraphics (1.600.0 - ???) <1DB9C92C-DFA8-36ED-B513-998134462148> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x7fff8e94c000 - 0x7fff8e952ff7 libunwind.dylib (30.0.0 - compatibility 1.0.0) <1E9C6C8C-CBE8-3F4B-A5B5-E03E3AB53231> /usr/lib/system/libunwind.dylib
0x7fff8e953000 - 0x7fff8e965ff7 libz.1.dylib (1.2.5 - compatibility 1.0.0) <30CBEF15-4978-3DED-8629-7109880A19D4> /usr/lib/libz.1.dylib
0x7fff8ef34000 - 0x7fff8f036fff libxml2.2.dylib (10.3.0 - compatibility 10.0.0) <AFBB22B7-07AE-3F2E-B88C-70BEEBFB8A86> /usr/lib/libxml2.2.dylib
0x7fff8f037000 - 0x7fff8f0adfff libc++.1.dylib (28.1.0 - compatibility 1.0.0) <DA22E4D6-7F20-3BEA-9B89-2FBA735C2EE1> /usr/lib/libc++.1.dylib
0x7fff8f0ae000 - 0x7fff8f0c4ff7 com.apple.ImageCapture (7.0.1 - 7.0.1) <BF4EC1CC-C998-3529-A69F-765774C66A6F> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x7fff8f0c5000 - 0x7fff8f0d0ff7 com.apple.speech.recognition.framework (4.0.21 - 4.0.21) <6540EAF2-E3BF-3D2E-B4C1-F106180D6F20> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x7fff8f0fa000 - 0x7fff8f13cff7 libcommonCrypto.dylib (55010.0.0 - compatibility 1.0.0) <BB770C22-8C57-365A-8716-4A3C36AE7BFB> /usr/lib/system/libcommonCrypto.dylib
0x7fff8f13d000 - 0x7fff8f232fff libiconv.2.dylib (7.0.0 - compatibility 7.0.0) <5C40E880-0706-378F-B864-3C2BD922D926> /usr/lib/libiconv.2.dylib
0x7fff8f233000 - 0x7fff8f233fff com.apple.audio.units.AudioUnit (1.7.2 - 1.7.2) <04C10813-CCE5-3333-8C72-E8E35E417B3B> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x7fff8f234000 - 0x7fff8f261ff7 com.apple.opencl (1.50.69 - 1.50.69) <57939F7D-3626-30E2-883D-8A7CCB3F8763> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x7fff8f262000 - 0x7fff8f2f8ff7 libvMisc.dylib (325.4.0 - compatibility 1.0.0) <642D8D54-F9F5-3FBB-A96C-EEFE94C6278B> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x7fff8fb6a000 - 0x7fff8fba5fff com.apple.LDAPFramework (3.2 - 120.2) <A2675243-9122-308D-A5C8-9C1C4FE7639D> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x7fff8fba6000 - 0x7fff8fbb5fff libxar.1.dylib (??? - ???) <58B07AA0-BC12-36E3-94FC-C252719A1BDF> /usr/lib/libxar.1.dylib
0x7fff8fc13000 - 0x7fff8fc32fff libresolv.9.dylib (46.1.0 - compatibility 1.0.0) <0635C52D-DD53-3721-A488-4C6E95607A74> /usr/lib/libresolv.9.dylib
0x7fff8fc75000 - 0x7fff8fdabfff com.apple.vImage (5.1 - 5.1) <A08B7582-67BC-3EED-813A-4833645964A7> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x7fff8fdac000 - 0x7fff8fdf0ff7 libRIP.A.dylib (600.0.0 - compatibility 64.0.0) <22B2A10A-34B5-3787-88C9-B2722FE79504> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x7fff8fef2000 - 0x7fff8ff4eff7 com.apple.HIServices (1.21 - ???) <9645CFA8-63BE-3A0D-A636-56D9827E6C8C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x7fff90406000 - 0x7fff9042afff com.apple.Kerberos (1.0 - 1) <1F826BCE-DA8F-381D-9C4C-A36AA0EA1CB9> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x7fff90455000 - 0x7fff90458fff com.apple.help (1.3.2 - 42) <BF14DE49-F7E8-336F-81FB-BBDF2DB3AC09> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x7fff90459000 - 0x7fff90482fff com.apple.CoreVideo (1.7 - 70.3) <9A9D4058-9935-3B0A-B1A6-27EB78D02249> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x7fff90483000 - 0x7fff904aeff7 com.apple.CoreServicesInternal (113.17 - 113.17) <B1DF81C3-9C23-3BAE-9DE8-21EAFEEB97B8> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/Cor eServicesInternal
0x7fff904af000 - 0x7fff904b6fff libcopyfile.dylib (85.1.0 - compatibility 1.0.0) <0AB51EE2-E914-358C-AC19-47BC024BDAE7> /usr/lib/system/libcopyfile.dylib
0x7fff904b7000 - 0x7fff90551ff7 com.apple.SearchKit (1.4.0 - 1.4.0) <4E70C394-773E-3A4B-A93C-59A88ABA9509> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x7fff908fc000 - 0x7fff90902fff libmacho.dylib (800.0.0 - compatibility 1.0.0) <165514D7-1BFA-38EF-A151-676DCD21FB64> /usr/lib/system/libmacho.dylib
0x7fff90903000 - 0x7fff90a8dff7 com.apple.WebKit (7534.56 - 7534.56.5) <BC22A17F-A32F-3D9B-926F-091A47C4B315> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x7fff90a8e000 - 0x7fff90b33fff com.apple.ink.framework (1.4 - 110) <F93B76B3-E57C-3805-B20D-03717A3F91DD> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x7fff90b34000 - 0x7fff90baafff com.apple.CoreSymbolication (2.2 - 73.2) <126415E3-3A35-315B-B4B7-507CDBED0D58> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication
0x7fff90bab000 - 0x7fff90badfff libCVMSPluginSupport.dylib (??? - ???) <1C73D331-6F6C-3872-A011-1C41FBF49F2A> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginS upport.dylib
0x7fff910ee000 - 0x7fff91247fff com.apple.audio.toolbox.AudioToolbox (1.7.2 - 1.7.2) <0AD8197C-1BA9-30CD-98F1-4CA2C6559BA8> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x7fff91248000 - 0x7fff91253fff com.apple.CommonAuth (2.2 - 2.0) <77E6F0D0-85B6-30B5-B99C-F57104DD2EBA> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x7fff91254000 - 0x7fff91268ff7 com.apple.LangAnalysis (1.7.0 - 1.7.0) <04C31EF0-912A-3004-A08F-CEC27030E0B2> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x7fff91269000 - 0x7fff91286ff7 com.apple.openscripting (1.3.3 - ???) <BDCCCBA9-F440-30BD-8378-FAB5AF685A5D> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x7fff91287000 - 0x7fff912c7ff7 libcups.2.dylib (2.9.0 - compatibility 2.0.0) <5328C0AB-F169-3786-A3EC-9E82E960CAAF> /usr/lib/libcups.2.dylib
0x7fff912c8000 - 0x7fff912c9fff libwebsharing.dylib (??? - ???) <279415F4-2FAD-3D68-BE9A-691D03389662> /usr/lib/libwebsharing.dylib
0x7fff91568000 - 0x7fff91591fff libJPEG.dylib (??? - ???) <64D079F9-256A-323B-A837-84628B172F21> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x7fff915d1000 - 0x7fff916d8fe7 libsqlite3.dylib (9.6.0 - compatibility 9.0.0) <EE02BB01-64C9-304D-9719-A35F5CD6D04C> /usr/lib/libsqlite3.dylib
0x7fff916d9000 - 0x7fff916e9ff7 com.apple.opengl (1.7.7 - 1.7.7) <0CA11278-746C-353A-923B-BCC0047190C3> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x7fff916ea000 - 0x7fff916f8fff libdispatch.dylib (187.9.0 - compatibility 1.0.0) <1D5BE322-A9B9-3BCE-8FAC-076FB07CF54A> /usr/lib/system/libdispatch.dylib
0x7fff916f9000 - 0x7fff916fffff com.apple.DiskArbitration (2.4.1 - 2.4.1) <CEA34337-63DE-302E-81AA-10D717E1F699> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x7fff91700000 - 0x7fff91701fff liblangid.dylib (??? - ???) <CACBE3C3-2F7B-3EED-B50E-EDB73F473B77> /usr/lib/liblangid.dylib
0x7fff91702000 - 0x7fff917a4fff com.apple.securityfoundation (5.0 - 55116) <A9311EF6-B7F7-3DA5-84E8-21BC9B2C3C69> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x7fff917b4000 - 0x7fff917f2fff com.apple.bom (11.0 - 183) <F300B9EC-995E-33A7-9175-9F07D4B68F16> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x7fff917f3000 - 0x7fff917f4fff libDiagnosticMessagesClient.dylib (??? - ???) <3DCF577B-F126-302B-BCE2-4DB9A95B8598> /usr/lib/libDiagnosticMessagesClient.dylib
0x7fff91842000 - 0x7fff918b5fff libstdc++.6.dylib (52.0.0 - compatibility 7.0.0) <6BDD43E4-A4B1-379E-9ED5-8C713653DFF2> /usr/lib/libstdc++.6.dylib
0x7fff918b6000 - 0x7fff91993fef libsystem_c.dylib (763.13.0 - compatibility 1.0.0) <41B43515-2806-3FBC-ACF1-A16F35B7E290> /usr/lib/system/libsystem_c.dylib
0x7fff91994000 - 0x7fff91995fff libdnsinfo.dylib (395.11.0 - compatibility 1.0.0) <853BAAA5-270F-3FDC-B025-D448DB72E1C3> /usr/lib/system/libdnsinfo.dylib
0x7fff91996000 - 0x7fff919ecfff libCoreStorage.dylib (??? - ???) <11380FDC-3550-379A-A1D3-7D7BDF8A3B0D> /usr/lib/libCoreStorage.dylib
0x7fff91b44000 - 0x7fff91e5dfff com.apple.Foundation (6.7.2 - 833.25) <22AAC369-B63C-3C55-8AC6-C3ECBA44DA7B> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x7fff92a8b000 - 0x7fff9306ffff libBLAS.dylib (??? - ???) <C34F6D88-187F-33DC-8A68-C0C9D1FA36DF> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x7fff93070000 - 0x7fff93537fff FaceCoreLight (1.4.7 - compatibility 1.0.0) <BDD0E1DE-CF33-3AF8-B33B-4D1574CCC19D> /System/Library/PrivateFrameworks/FaceCoreLight.framework/Versions/A/FaceCoreLi ght
0x7fff93538000 - 0x7fff93558fff libsystem_kernel.dylib (1699.26.8 - compatibility 1.0.0) <1DDC0B0F-DB2A-34D6-895D-E5B2B5618946> /usr/lib/system/libsystem_kernel.dylib
0x7fff935e8000 - 0x7fff9366bfef com.apple.Metadata (10.7.0 - 627.32) <38735923-2EB5-3133-BE36-BDD65A7E47DB> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x7fff93698000 - 0x7fff936adfff com.apple.speech.synthesis.framework (4.0.74 - 4.0.74) <C061ECBB-7061-3A43-8A18-90633F943295> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x7fff936ae000 - 0x7fff936b4fff IOSurface (??? - ???) <77C6757B-D357-3E34-9424-48F962B5CC9C> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x7fff936e2000 - 0x7fff93700fff com.apple.DistributionKit (600 - 690) <6113E035-5924-3B08-92BC-2D471AE43FE6> /System/Library/PrivateFrameworks/Install.framework/Frameworks/DistributionKit. framework/Versions/A/DistributionKit
0x7fff9370f000 - 0x7fff94315ff7 com.apple.AppKit (6.7.3 - 1138.47) <CAF5783F-F80B-30E7-929F-BBA6D96C5C44> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x7fff94316000 - 0x7fff9439bff7 com.apple.Heimdal (2.2 - 2.0) <FF0BD9A4-6FB0-31E3-ABFB-563FBBEC45FC> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x7fff94736000 - 0x7fff94a52fff com.apple.CoreServices.CarbonCore (960.24 - 960.24) <6F99A26B-788F-37B9-860F-508906EC06D7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x7fff94a53000 - 0x7fff94a8dfe7 com.apple.DebugSymbols (2.1 - 87) <ED2B177C-4146-3715-91DF-D99A8ED5449A> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s
0x7fff94a8e000 - 0x7fff94a9dff7 libxar-nossl.dylib (??? - ???) <A6ABBFB9-E4ED-38AD-BBBB-F9958B9CEFB5> /usr/lib/libxar-nossl.dylib
0x7fff94a9e000 - 0x7fff94aacff7 libkxld.dylib (??? - ???) <C2FC894F-3716-32C3-967E-6AD5E2697045> /usr/lib/system/libkxld.dylib
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 3
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 723
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=169.8M resident=150.5M(89%) swapped_out_or_unallocated=19.3M(11%)
Writable regions: Total=1.1G written=18.5M(2%) resident=22.4M(2%) swapped_out=0K(0%) unallocated=1.1G(98%)
REGION TYPE VIRTUAL
=========== =======
CG backing stores 552K
CG image 16K
CG raster data 64K
CG shared images 3408K
CoreGraphics 16K
CoreServices 2296K
JS JIT generated code 128.0M
JS JIT generated code (reserved) 896.0M reserved VM address space (unallocated)
JS VM register file (reserved) 4096K reserved VM address space (unallocated)
JS garbage collector 48K
MALLOC 58.9M
MALLOC guard page 32K
Memory tag=240 4K
Memory tag=242 12K
Memory tag=251 36K
SQLite page cache 384K
STACK GUARD 56.1M
Stack 14.2M
VM_ALLOCATE 16.1M
__CI_BITMAP 80K
__DATA 16.0M
__IMAGE 528K
__LINKEDIT 47.8M
__RC_CAMERAS 248K
__TEXT 121.9M
__UNICODE 544K
mapped file 40.0M
shared memory 312K
=========== =======
TOTAL 1.4G
TOTAL, minus reserved VM space 507.3M
Model: iMac12,2, BootROM IM121.0047.B1E, 4 processors, Intel Core i5, 2.7 GHz, 12 GB, SMC 1.72f5
Graphics: AMD Radeon HD 6770M, AMD Radeon HD 6770M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x02FE, 0x45424A3230554638424353302D444A2D4620
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x02FE, 0x45424A3230554638424353302D444A2D4620
Memory Module: BANK 0/DIMM1, 4 GB, DDR3, 1333 MHz, 0x04CD, 0x46412D3130363636434C392D344742535100
Memory Module: BANK 1/DIMM1, 4 GB, DDR3, 1333 MHz, 0x04CD, 0x46412D3130363636434C392D344742535100
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.64.8-P2P
Bluetooth: Version 4.0.5f11, 2 service, 18 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: ST31000528AS, 1 TB
Serial ATA Device: HL-DT-STDVDRW GA32N
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x850b, 0xfa200000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: USB Receiver, 0x046d (Logitech Inc.), 0xc52b, 0xfa130000 / 6
USB Device: FreeAgent GoFlex, 0x0bc2 (Seagate LLC), 0x5033, 0xfa120000 / 5
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0xfa111000 / 8
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: USB Receiver, 0x046d (Logitech Inc.), 0xc52f, 0xfd140000 / 5
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 4
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfd110000 / 3Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. For instructions, launch the System Preferences application, select Help from the menu bar, and enter “Set up a guest account” (without the quotes) in the search box. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem(s)?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault in OS X 10.7 or later, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode* and log in to the account with the problem. The instructions provided by Apple are as follows:
Be sure your Mac is shut down.
Press the power button.
Immediately after you hear the startup tone, hold the Shift key. The Shift key should be held as soon as possible after the startup tone, but not before the tone.
Release the Shift key when you see the gray Apple icon and the progress indicator (looks like a spinning gear).
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
*Note: If FileVault is enabled under OS X 10.7 or later, or if a firmware password is set, you can’t boot in safe mode.
Test while in safe mode. Same problem(s)?
After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of steps 1 and 2. -
I have a 21.5 inch Intel iMac mid 2011 and all has been working perfectly since November 2011 when I bought it.
The problem I am having is that when using the software update application found under the appleysumbol on the upper bar, the application says 'checking for new software' and hangs/freezes at what I would call around 20%. I have left the application running for several hours and the bar hasn't moved an inch.
I have tried using both Wi-Fi and ethernet connections to run the software update and neither have helped.
I have also tried several options I have found on some apple forums, including deleting software update caches and using 'Onyx' to delete software update cache and download cache.
As well as this I downloaded an installed the OS X Update Combo 10.7.3 and reset my system, along with verifying and repairing disk permissions. None of this helped.
Could anyone please advise on some way to sort this out as I don't particularly want to install all future updates manually
ThanksHi,
27" Intel Mac Running Lion with 8GB Ram.
Having same kind of problems after dowloading 10.7.3
Update would see the download for IPhoto 9.2.2 and then would try to get it, but when the progress bar came up nothing would happen. After a while a message came up saying unable to connect to Server, decided to manually download and Install, had to do do the same for Aperture 3.2.3, Safari 5.1.4 and the Digital Camera RAW Compatability Update 3.10.
Now the System is up to date when I try Software udate again it hangs around for ages until it tells me my Software is up to Date.
Have read an Article on the Net that in Mountain Lion you will have to download Software updates from the App store so Everything is one place, just wondering if these Problems we are having is the Precursor to that being implemented.
Regards.
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