Software update ios 6.1.2 error?

i cannot update my ipod to this ios 6.1.2 update that was released today i think. it keeps on saying error updating this ios update and i dont know what to do? help please... is something wrong with my device?

roxyfromchicago wrote:
The ipad is connected to the network and I can access email/Internet, etc. fine. Why would resetting the network settings fix the IOS 6.1.2 update problem?
If you look at the thread that I linked right before your post, It's worked for a bunch of others.
My theory is content caching and a long expiration time on the update information that you device downloads, to reduce the load on the servers that host the updates. If you did a wireless packet capture, you'd probably see that your device isn't even sending any packets out before giving you that error message. Seems like the network settings reset makes it erase whatever cached copy of the update information exists on the device.
Again, this all being theory and speculation on my part. The only thing I can say for fact is that it's worked for many devices here, and several others that responded to other threads.

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firstly thanks for quick reply.
sorry sir,
i am confused in last line you wrote,
" This will erase the phone but you will be given an option at the end to restore to an existing backup, if you have one."
i did not understand last sentence - if i have one? you mean to say if i have data or not in my iphone?
i have many pictures, messages, contacts which are very much important.
so will it be all restore and will be backup again in my iphone if i restore?
i am extremely sorry to interrupt you again.
waiting for your quick reply
thanks and regards,
vishal

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I have a Iphone 4 and after the last software update iOS.0.4, my phone is no longer connecting to the wifi at my house.
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Software update check via iTunes with error message (1664).

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The above is from here:
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Updating ios on iphone, connection error?

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Hey madnest,
Thanks for the question. After reviewing your post, it sounds like you are having difficulty installing iTunes in Windows. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
Issues installing iTunes or QuickTime for Windows
Thanks for using Apple Support Communities.
Have a nice day,
Mario

Software update for iTunes gives an error. Please help.

It gives an error while performing a software update to iTunes 12.0.1
Error as seen below:
The update “iTunes” can’t be installed.
An unexpected error occurred.
My current iTunes version from About iTunes is 11.4(18) 64 bit
I saw few of them posting their install.log from console which I am putting for reference. Please help to update the version.
Marker - Dec 17, 2014 11:43:08 AM
Dec 17 11:45:36 Mihirs-MacBook-Pro Software Update[754]: JS: 10.7.5
Dec 17 11:45:37 Mihirs-MacBook-Pro diskmanagementd[769]: DM ->T-[DMToolBootPreference recoveryPartitionInfoForVolume:what:dict:]: inHostDiskUDS=0x107a39c20=disk0s2=Macintosh HD inWhatStr=RecoveryInfoBaseSystemVersion
Dec 17 11:45:38 Mihirs-MacBook-Pro diskmanagementd[769]: DM ..T-[DMToolBootPreference recoveryPartitionInfoForVolume:what:dict:]: did get booterRecoveryUDS=0x107a39ae0=disk0s3=Recovery HD
Dec 17 11:45:39 Mihirs-MacBook-Pro diskmanagementd[769]: DM ..T-[DMToolBootPreference recoveryPartitionInfoForVolume:what:dict:]: did mount nobrowse; MP=/Volumes/Recovery HD OMS=0x7f9903006430
Dec 17 11:45:39 Mihirs-MacBook-Pro diskmanagementd[769]: DM ..T-[DMToolBootPreference recoveryPartitionInfoForVolume:what:dict:]: getting dict from file=/Volumes/Recovery HD/com.apple.recovery.boot/SystemVersion.plist
Dec 17 11:45:39 Mihirs-MacBook-Pro diskmanagementd[769]: DM ..T-[DMToolBootPreference recoveryPartitionInfoForVolume:what:dict:]: got dict (or NULL=will return err): oooInfoDict=0x7f9901419cb0
Dec 17 11:45:40 Mihirs-MacBook-Pro diskmanagementd[769]: DM ..T-[DMToolBootPreference recoveryPartitionInfoForVolume:what:dict:]: did if-needed-best-effort unmount
Dec 17 11:45:40 Mihirs-MacBook-Pro diskmanagementd[769]: DM <-T-[DMToolBootPreference recoveryPartitionInfoForVolume:what:dict:]: retErr=0 outInfoDict={
     ProductBuildVersion = 11D2001;
     ProductCopyright = "1983-2012 Apple Inc.";
     ProductName = "Mac OS X";
     ProductUserVisibleVersion = "10.7.3";
     ProductVersion = "10.7.3";
Dec 17 11:45:48 Mihirs-MacBook-Pro Software Update[754]: JS: 10.7.5
Dec 17 11:45:51: --- last message repeated 1 time ---
Dec 17 11:45:51 Mihirs-MacBook-Pro Software Update[754]: JS: Firmware is up to date.
Dec 17 11:45:51: --- last message repeated 1 time ---
Dec 17 11:45:51 Mihirs-MacBook-Pro Software Update[754]: JS: model = MacBookPro8,1
Dec 17 11:45:52 Mihirs-MacBook-Pro Software Update[754]: JS: 10.7.5
Dec 17 11:46:01: --- last message repeated 4 times ---
Dec 17 11:46:01 Mihirs-MacBook-Pro Software Update[764]: Acquired Lock: 501, 754, 0
Dec 17 11:46:01 Mihirs-MacBook-Pro Software Update[764]: Releasing Lock: 501, 754, 0
Dec 17 11:46:27 Mihirs-MacBook-Pro Software Update[754]: Calculated need 1870.195 MB; 317806.137 MB free; 317806.137 MB available with MTM reclaim
Dec 17 11:46:27 Mihirs-MacBook-Pro Software Update[764]: Acquired Lock: 501, 754, 0
Dec 17 11:47:58 Mihirs-MacBook-Pro installd[760]: PackageKit: ----- Begin install -----
Dec 17 11:47:58 Mihirs-MacBook-Pro installd[760]: PackageKit: request=PKInstallRequest <5 packages, destination=/>
Dec 17 11:47:58 Mihirs-MacBook-Pro installd[760]: PackageKit: packages=(
     "PKLeopardPackage <file://localhost/Library/Updates/zzzz031-08056/iTunesX.pkg>",
     "PKLeopardPackage <file://localhost/Library/Updates/zzzz031-08056/iTunesAccess.pkg>",
     "PKLeopardPackage <file://localhost/Library/Updates/zzzz031-08056/CoreFP.pkg>",
     "PKLeopardPackage <file://localhost/Library/Updates/zzzz031-08056/CoreADI.pkg>",
     "PKLeopardPackage <file://localhost/Library/Updates/zzzz031-08056/MobileDevice.pkg>"
Dec 17 11:48:00 Mihirs-MacBook-Pro installd[760]: PackageKit: Will do receipt-based obsoleting for package identifier com.apple.pkg.iTunesX (prefix path=/)
Dec 17 11:48:01 Mihirs-MacBook-Pro installd[760]: PackageKit: Will do receipt-based obsoleting for package identifier com.apple.pkg.iTunesAccess (prefix path=/)
Dec 17 11:48:01 Mihirs-MacBook-Pro installd[760]: PackageKit: Will do receipt-based obsoleting for package identifier com.apple.pkg.CoreFP (prefix path=/)
Dec 17 11:48:01 Mihirs-MacBook-Pro installd[760]: PackageKit: Will do receipt-based obsoleting for package identifier com.apple.pkg.CoreADI (prefix path=/)
Dec 17 11:48:01 Mihirs-MacBook-Pro installd[760]: PackageKit: Will do receipt-based obsoleting for package identifier com.apple.pkg.MobileDevice (prefix path=/)
Dec 17 11:48:05 Mihirs-MacBook-Pro installd[760]: PackageKit: Extracting file://localhost/Library/Updates/zzzz031-08056/iTunesX.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/Cleanup At Startup/PKInstallSandbox-tmp/Root, uid=0)
Dec 17 11:48:25 Mihirs-MacBook-Pro installd[760]: PackageKit: Extracting file://localhost/Library/Updates/zzzz031-08056/iTunesAccess.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/Cleanup At Startup/PKInstallSandbox-tmp/Root, uid=0)
Dec 17 11:48:25 Mihirs-MacBook-Pro installd[760]: PackageKit: Extracting file://localhost/Library/Updates/zzzz031-08056/CoreFP.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/Cleanup At Startup/PKInstallSandbox-tmp/Root, uid=0)
Dec 17 11:48:28 Mihirs-MacBook-Pro installd[760]: PackageKit: Extracting file://localhost/Library/Updates/zzzz031-08056/CoreADI.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/Cleanup At Startup/PKInstallSandbox-tmp/Root, uid=0)
Dec 17 11:48:29 Mihirs-MacBook-Pro installd[760]: PackageKit: Extracting file://localhost/Library/Updates/zzzz031-08056/MobileDevice.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/Cleanup At Startup/PKInstallSandbox-tmp/Root, uid=0)
Dec 17 11:48:30 Mihirs-MacBook-Pro installd[760]: PackageKit: update_dyld_shared_cache -overlay /var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/Cleanup At Startup/PKInstallSandbox-tmp/Root
Dec 17 11:49:16 Mihirs-MacBook-Pro installd[760]: PackageKit: xpchelper --rebuild-cache --overlay /var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/Cleanup At Startup/PKInstallSandbox-tmp/Root
Dec 17 11:49:26 Mihirs-MacBook-Pro installd[760]: PackageKit: Executing script "preinstall" in /private/tmp/PKInstallSandbox.3wcfFc/Scripts/com.apple.pkg.iTunesX.ClCbhl
Dec 17 11:49:37 Mihirs-MacBook-Pro installd[760]: PackageKit: Install Failed: Error Domain=PKInstallErrorDomain Code=112 "An error occurred while running scripts from the package “iTunesX.pkg”." UserInfo=0x7f9a026b5130 {NSFilePath=preinstall, NSURL=file://localhost/Library/Updates/zzzz031-08056/iTunesX.pkg, PKInstallPackageIdentifier=com.apple.pkg.iTunesX, NSLocalizedDescription=An error occurred while running scripts from the package “iTunesX.pkg”.} {
     NSFilePath = preinstall;
     NSLocalizedDescription = "An error occurred while running scripts from the package \U201ciTunesX.pkg\U201d.";
     NSURL = "file://localhost/Library/Updates/zzzz031-08056/iTunesX.pkg";
     PKInstallPackageIdentifier = "com.apple.pkg.iTunesX";
Dec 17 11:49:38 Mihirs-MacBook-Pro Software Update[764]: Releasing Lock: 501, 754, 0
Dec 17 11:49:38 Mihirs-MacBook-Pro Software Update[754]: Error: An error occurred while running scripts from the package “iTunesX.pkg”. (PKInstallErrorDomain code 112)
I also tried suggestions provided in other forum: Troubleshooting iTunes installation on Mac OS X - Apple Support
I downloaded dmg file from thelink provided and followed the steps. It still gives an error.
Error as below:
The installation failed.
The install encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.
Please help.
Please help to get iTunes install.

Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Please take this step regardless of the results of Step 1.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2.

During software update - unable to backup iphone "error -37"

After downloading the iphone 2.0 update, when I try to update my phone's software I get the following error:
"An error occurred while backing up this iphone (-37). Would you like to continue to update this iphone without backup? continuing without backup ..."
I have tried several times, and downloaded the software more than once (by deleting the software package in ~/Library/iTunes/iPhone Software Updates/) to no avail.
I opened the console and see this error:
MobileDevice: AMDeviceCopyValue: There was an error getting the value from lockdown
Any ideas what's going on here? My phone is not hacked in any way.

Jason L wrote:
Hey nootch,
Try updating the iPhone in another user account. To create another account goto System Preferences> Accounts> Click the lock to make changes> Click the Plus button to create another User account. Does iTunes give the same error?
Little late for me now, but since others may be having the same problem I did, good to know.
Do you have any other virtualization software running or installed? Like Parallels or VMware? Make sure its updated or try uninstalling it.
Ah. As a matter of fact I have both installed. If this is a known issue, guess that was my problem.
This may be caused by a USB connection issue.
Make sure the iPhone is directly connected to the Mac and not plugged into a keyboard or hub.
This article provides general USB troubleshooting tips: http://support.apple.com/kb/ts1286

HT5192 how can i get this software update(iOS 5.1)

please tell me

If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.1. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
 Cheers, Tom

Software update ios 6.1.2 error?

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