Software update Is the server dead 3 apple's 20 min each no update ????

I have tried for the last 3 days to get 3 Apple's to try and update using software update and no LUCK yet.

Yup from 1 10.3.9 and 2 10.4.x it is very unstable sometimes it works but I think it is my ISP as they have recently upgraded to Fibre optics so they might have a few bumps ???

Similar Messages

When I try an update I-tunes the software tells me the older version of Apple Software Update cannot be removed. Contact your technical support group. Help!!!

When I try an update I-tunes the software tells me the older version of Apple Software Update cannot be removed. Contact your technical support group. Help!!!

Download the Windows Installer CleanUp utility from the following page (use one of the links under the thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any Apple Software Update entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

Software not on the server

I am trying to download the latest version of Ipod Updater for my shuffle and it takes me to the download page, but at the bottom it says "The requested application was not found on this server". I have found no other location to find it. The site I went to was http://www.apple.com/ipod/download/
Any alternatives?

Along the top of this webpage click on Downloads -- this will take you to a page where you'll find the Updater you're looking for in a box at the right side. A warning, though, Updater 2006-01-10 contains nothing new for the Shuffle -- only for the other iPods AND any Updater after 2005-09-23 seems to screw up the operation of many Shuffles as evinced by the numerous entries in this discussion forum. My credo is: "if it ain't broke don't update it."
Roger

The sender address (Apple ID) was rejected by the server.

I can not send email out on either mine or my wife's iPhone 4s via iCloud. I keep getting "The sender address (Apple ID) was rejected by the server". My Apple ID is a .mac ID and my email address is an @me address. However, I can send emails via my two macs via icloud. Server problems? Any help would be appreciated.
Bruce

SOLUTION FOUND!!!
After spending some quality time with a Senior Apple Tech we have found a solution. I would mention his name, but I am not sure if that is allowed. However, thanks a lot!
The solution was something I tried earlier. Why it did not work then, I do not know. Perhaps the server was just not playing nice.
So, on your iPhone/iPad.........
1) Goto Settings>iCloud
2) Delete account. When asked "What would you like to do with iCloud calendars....", click "Keep on My iPhone".
3) Goto Settings>iCloud
4) Re-add iCloud -BUT- delete the "[email protected]" that is listed by default in the "Apple ID" field
5) Type in the new iCloud "[email protected]" email address that you were assigned in the "Apple ID" field
6) Type in the password you normally use
7) Click "Sign In"
8) After it goes through the verification process, merge what you want to merge
The Senior Apple Tech recreated the process on my ipad and iphone. All test emails back and forth to worked. I just recreated the process again on my wifes phone and it worked.
Thanks again Senior Apple Tech

Software Update Download Location

Hi all
Wonder if you can help. I want to set up the servers software update facility but have it download the files onto an external HD.
To confess I don't know what I'm doing in terminal but have tried to follow the Server manual but with no joy.
Any way the external drive name is:
VTrak RAID
and the folder on their that I'd like all the packages downloaded into is:
Apple Software Updates.
I have been into terminal and followed the instructions:
To delete the software update folder in Terminal:
$ sudo rm -rf /usr/share/swupd/html
And then tried to create a symbolic link as so:
$ ln -s /newstoragelocation /usr/share/swupd/html
I enter the following (which I'm assuming is wrong)
$ ln -s /VTrak RAID/Apple Software Updates /usr/share/swupd/html
Would anyone mine posting the correct way to get the packages to download into the appropriate folder
Secondly I under stand that to get the client to see the server (instead of Apple) you do the following in terminal:
sudo defaults write /Library/Preferences/com.apple.softwareupdate CatalogURL http://your.server.com:8088/
enter password and it should see your server. However if I **** it up or should just want to change back to the Apples server does any one know the address for that.
Sorry that it's long and appreciate you input.
Steve
PS if any one form Apple reads these forums. Why not have a choose download location button in Server Admin and a choose update server button in client.. Then we'd not need terminal.... Remember user friendly....lol

How do I get permission - normally terminal will ask for a password but not this time
Really? when? Terminal never asks for a password when creating links.
Maybe you're thinking of sudo, which may ask for a password to elevate your privileges before running the command, but your example didn't use sudo.
Additionally, even with sudo the command won't do what you want. The permissions it's complaining about is more likely to be the fact that the original /usr/share/swupd/html directory already exists, in which case ln is trying to create a link to the external RAID within the existing directory and you don't have permission to change that directory. You will need to remove the existing directory in order to turn it into a link.
The other option, of course, is to change the apache configuration so that it just reads from the RAID directly (you may need to do this anyway in order to tell Apache to follow symlinks).
Therefore your best option may just be to edit the DocumentRoot directive in /etc/swupd/swupd.conf

I've got Snow Leopard Server, but don't need the server functions. What to do?

This is somewhat complicated, so please bear with me. My Mac Pro was running OS X 10.5 and required updating. But we have legacy Power PC apps (mainly FreeHand) that we want to continue using, even though Mountain Lion doesn't support them.
As a solution, I'm going to run Snow Leopard Server in emulation on Parallels 8 Desktop. I would rather have used plain old Snow Leopard instead of the server version, but Apple's EULA only allows 10.6 Server to run in emulation.
So, I got Snow Leopard Server and have used it to upgrade 10.5. Eventually, (once I get everything working properly), I'll upgrade that to Mountain Lion and use SL Server in Parallels emulation to run the old Mac apps we can't do without.
But I've run into a problem I didn't anticipate: I don't have a clue about running a server.
I'm having trouble setting it up so the other Mac user in my department can access a shared folder. Also, I want the login window to display the list of users, but that option is grayed out.
What I'd like to do is strip out all the server functions and just run as if 10.6.8 was a standard version of Snow Leopard, which I'm familiar with. If that's not practical, please explain how to get sharing to work since that's the main problem.
I've tried turning off the services listed in the Server Preferences (iCal, Mail, etc.) but that hasn't fixed the problems. I think there may be server functions running that I haven't found preventing me from fixing the problems. Or it could be something else entirely (as I said, no clue).

DON'T MAKE A MOUNTAIN (lion?) OUT OF A MOLEHILL!
Several points in response to your post, in chronological order, not necessarily in order of importance:
• It was a common Urban Myth that Snow Leopard (client's) EULA prohibited its virtualization in Lion or Mt. Lion on a Mac! That myth has been largely debunked in the last 18 months.
Here are detailed instructions on how to install Snow Leopard client into Parallels 7 or 8:
http://forums.macrumors.com/showthread.php?t=1365439
That being said, and being the author of the aforementioned thread, I STRONGLY recommend that, where possible, you use Snow Leopard Server in favor of Snow Leopard client. This will side step some later corruption problems that can arise from the improper use and shutting down of this Parallels partition.
Historically, this thread was written when Apple sold Snow Leopard Server for $499+ or ceased sales altogether. Now, Apple has rendered the (now diminishing) debate over the EULA moot, by its recent release of Snow Leopard Server to the US & Canadian community for $20; leaving those who cannot purchase SLS (or get someone to purchase it for them) to continue to follow the instructions in my thread (or asking me to purchase SLS for them and forward it to them; my preferred course of action!).
• I ALWAYS recommend that data files be stored on the real Mac's HDs and NOT in a virtualized world. This is easy to accomplish and establishes a backup regimine (Time Machine, etc.) that will protect the users data. Lost applications are easily restored from their installer discs.
• In practice I find that using SLS in Parallels 8 is the same as using SL client in Parallels. I have even removed the Server apps from the Dock so as to not be confused by them.
So, your solution is to establish a "shared folder" on the hard drive of the Mac that is hosting Parallels. When in SLS in Parallels you will have access to your shared folder, ironically through Parallels' "Shared Folders" feature that is now present in Mac OS Guest installs on version 8 (see the "Shared Folders" SERVER on the right side of the screenshot, below).
When using Freehand MX or other PowerPC apps, save your data files into your shared folder through access to it by Parallels' Shared Folders. Other users on your network will have access to the SAME data files, through their customary use of file sharing to access your shared folder from your Mac's hard drive.
IGNORE the Server applications in the Applications folder...
Freehand MX running in Snow Leopard Server installed into Parallels 8 for use in Lion or Mt. Lion:
[click on image to enlarge]
Postscript: your post was so easy to follow!

TS3899 How do I check to see if the problem resides on the server (e.g., the mail server is not responding) rather than assuming the issue is with my phone and devise setup?

As of sometime after September 10, 2012, at 4:40PM, I have not been receiving any mail. Not on my iPhone, iPad, iMac, or MacBookPro. The trouble shooting help on Apple's web site is designed to help ensure my devise settings are accurate. However, I moved from .Mac to .me and now to .cloud and have operating with no issues for several months on the iCloud.
How can I check to see if my mail problem is really Apple's fault rather than double checking all my devise settings ad nausiam? I feel there is a server issue with Apple because none of my devises can receive mail, however, I do not know how to validate my theory with Apple. I get an error message telling me:
Cannot Get Mail
The connection to the server failed.
Apple says there is a mail server problem affecting 1% of users. However, am I one of the 1%? If I assume I am, wait for the problem to be fixed, and then learn I was not one of the 1% and continue to have mail issues, then I will be more frustrated.

I have the same problem since yesterday morning. I checked the systems status and still the same. I guess we are the 1.1% who has problem with their email.

HT4906 Request to the server macappstore://showUpdatesPage failed.

I am receiving the following error message:
Request to the server macappstore://showUpdatesPage failed.
What do I do?

Have exactly the same problem as Anthony Barnett. I upgraded some time ago from Leopard and now have the latest version of Lion on my iMac but of course this does not give you access to iCloud for your photos unless you upgrade iPhoto and the only way to do this is to try and buy iLife '11 from the App Store. I click to buy iLife '11 (though it actually says upgrade to iLife '11) and get a pop up asking to choose an application. This pop up pre-selects iPhoto but when you click on "accept" a message comes up asking whether you want to "join this stream". If you click yes you then get this message "Request to the server macappstores://itunes.apple.com failed." Have tried endless times and each time get the same result. Does anyone have a solution? Contacting the App Store I´m afraid, would be a last resort for any of us who have tried to do so in the past so would be very grateful for guidance - I must be doing something wrong. Maybe Anthony found a solution?

Accessing a server via the Server app from outside a router firewall

So I'm trying to access my server using the Server app on a MacBook Pro outside my server network. I can access it just fine when my client is inside the server network, but I cannot connect when outside the server network.
I've done the following troubleshooting:
- I've turned off the server Firewall option available in the server's Server Admin tool
- I've set up port forwarding on my router
- I've opened up port 311 on the router
- I've placed the server outside the router DMZ zone and the Server app connects just fine
- I've checked the box "Allow remote administration using Server" in the server's Server app Settings tab
- With the router configured correctly, the Server app cannot access the server
There's something in the router that is blocking access by the Server app. Apple Enterprise support says they are sure there is no other port to open up. Is there something else I should be doing to access the server from outside the router using a client Server app?
TIA
ps - this worked fine when I just had the server hanging directly off a cable modem.

I and I suspect a lot of other admins would argue you should not be making your server accessible via Server.app remotely due to security concerns. Saying that, I and again I suspect a lot of other admins also want/need to be able to remotely administer servers. There is a better way however to achieve this.
You should be running a VPN server, perhaps using your same Mac server. You should leave the firewall blocking access directly for Server.app but if your remote Mac first connects via the VPN it will then be connected securely to your internal network and then be able to use Server.app

Stop the server warning message

How do I get itunes to recognize their own server? I keep getting warning messages like this - iTunes cannot verify the server "bookkeeper.itunes.apple.com”?

Launch the Keychain Access application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
In the Category list, select Certificates. Is there a certificate with "VeriSign" in the name?

About the OS X Mavericks v10.9.5 Update i am trying to update this since yesterday but its saying there is an error in server "Can't connect to the Apple Software Update server.(-1003)" please help

About the OS X Mavericks v10.9.5 Update i am trying to update this since yesterday but its saying there is an error in server "Can't connect to the Apple Software Update server.(-1003)" please advise with instructions how to update it...
why i am not allowed

Try running the combo update.
10.9.5 Combo Update

My Canon MX310 Series Printer failed as the software "is currently not available from the Software Update Server"? What is the matter with Apple OSX Mountain Lion?

Mountain Lion stopped working with our Canon MX310 Printer? Why is the software not available from the Software Update Server?

The printer and ICA scanner driver is available from Apple. There is probably some other reason why you cannot get the drivers.
You can also get the drivers from Canon.
But reading your post it sounds like you were printing to the MX310 and recently it has stopped printing. Is this the case?

Cant update, keep getting "Can't connect to the Apple Software Update server." on Appstore

Hi,
From last 1 week I am getting this error.
I tried following:
1. Restart mac book several times - did not work
2. Tried connecting to different wifi networks - did not work
3. Deleted appstore and one more .plist files and restarted - did not work
4. Did Maverics restore using option R at startup - did not work
Please let me know what is wrong. Any pointers will be really appreciated.
Thanks
Sumeet

Is there any way I can prevent any such thing and is there a way what information might have been pushed out using this iWorm. What measures do I need to take now?
Answered in part in my last comment, and see also below.
Mac users often ask whether they should install "anti-virus" software. The answer usually given on ASC is "no." The answer is right, but it may give the wrong impression that there is no threat from what are loosely called "viruses." There is a threat, and you need to educate yourself about it.
1. This is a comment on what you should—and should not—do to protect yourself from malicious software ("malware") that circulates on the Internet and gets onto a computer as an unintended consequence of the user's actions. It does not apply to software, such as keystroke loggers, that may be installed deliberately by an intruder who has hands-on access to the computer, or who has been able to log in to it remotely. That threat is in a different category, and there's no easy way to defend against it.
The comment is long because the issue is complex. The key points are in sections 5, 6, and 10.
OS X now implements three layers of built-in protection specifically against malware, not counting runtime protections such as execute disable, sandboxing, system library randomization, and address space layout randomization that may also guard against other kinds of exploits.
2. All versions of OS X since 10.6.7 have been able to detect known Mac malware in downloaded files, and to block insecure web plugins. This feature is transparent to the user. Internally Apple calls it "XProtect."
The malware recognition database used by XProtect is automatically updated; however, you shouldn't rely on it, because the attackers are always at least a day ahead of the defenders.
The following caveats apply to XProtect:
☞ It can be bypassed by some third-party networking software, such as BitTorrent clients and Java applets.
☞ It only applies to software downloaded from the network. Software installed from a CD or other media is not checked.
As new versions of OS X are released, it's not clear whether Apple will indefinitely continue to maintain the XProtect database of older versions such as 10.6. The security of obsolete system versions may eventually be degraded. Security updates to the code of obsolete systems will stop being released at some point, and that may leave them open to other kinds of attack besides malware.
3. Starting with OS X 10.7.5, there has been a second layer of built-in malware protection, designated "Gatekeeper" by Apple. By default, applications and Installer packages downloaded from the network will only run if they're digitally signed by a developer with a certificate issued by Apple. Software certified in this way hasn't necessarily been tested by Apple, but you can be reasonably sure that it hasn't been modified by anyone other than the developer. His identity is known to Apple, so he could be held legally responsible if he distributed malware. That may not mean much if the developer lives in a country with a weak legal system (see below.)
Gatekeeper doesn't depend on a database of known malware. It has, however, the same limitations as XProtect, and in addition the following:
☞ It can easily be disabled or overridden by the user.
☞ A malware attacker could get control of a code-signing certificate under false pretenses, or could simply ignore the consequences of distributing codesigned malware.
☞ An App Store developer could find a way to bypass Apple's oversight, or the oversight could fail due to human error.
Apple has so far failed to revoke the codesigning certificates of some known abusers, thereby diluting the value of Gatekeeper and the Developer ID program. These failures don't involve App Store products, however.
For the reasons given, App Store products, and—to a lesser extent—other applications recognized by Gatekeeper as signed, are safer than others, but they can't be considered absolutely safe. "Sandboxed" applications may prompt for access to private data, such as your contacts, or for access to the network. Think before granting that access. Sandbox security is based on user input. Never click through any request for authorization without thinking.
4. Starting with OS X 10.8.3, a third layer of protection has been added: a "Malware Removal Tool" (MRT). MRT runs automatically in the background when you update the OS. It checks for, and removes, malware that may have evaded the other protections via a Java exploit (see below.) MRT also runs when you install or update the Apple-supplied Java runtime (but not the Oracle runtime.) Like XProtect, MRT is effective against known threats, but not against unknown ones. It notifies you if it finds malware, but otherwise there's no user interface to MRT.
5. The built-in security features of OS X reduce the risk of malware attack, but they are not, and never will be, complete protection. Malware is foremost a problem of human behavior, and no technological fix alone is going to solve it. Trusting software to protect you will only make you more vulnerable.
The best defense is always going to be your own intelligence. With the possible exception of Java exploits, all known malware circulating on the Internet that affects a fully-updated installation of OS X 10.6 or later takes the form of so-called "Trojan horses," which can only have an effect if the victim is duped into running them. The threat therefore amounts to a battle of wits between you and Internet criminals. If you're better informed than they think you are, you'll win. That means, in practice, that you always stay within a safe harbor of computing practices. How do you know when you're leaving the safe harbor? Below are some warning signs of danger.
Software from an untrustworthy source
☞ Software of any kind is distributed via BitTorrent, or Usenet, or on a website that also distributes pirated music or movies.
☞ Software with a corporate brand, such as Adobe Flash Player, doesn't come directly from the developer’s website. Do not trust an alert from any website to update Flash, or your browser, or any other software.
☞ Rogue websites such as Softonic, Soft32, and CNET Download distribute free applications that have been packaged in a superfluous "installer."
☞ The software is advertised by means of spam or intrusive web ads. Any ad, on any site, that includes a direct link to a download should be ignored.
Software that is plainly illegal or does something illegal
☞ High-priced commercial software such as Photoshop is "cracked" or "free."
☞ An application helps you to infringe copyright, for instance by circumventing the copy protection on commercial software, or saving streamed media for reuse without permission. All "YouTube downloaders" are in this category, though not all are necessarily malicious.
Conditional or unsolicited offers from strangers
☞ A telephone caller or a web page tells you that you have a “virus” and offers to help you remove it. (Some reputable websites did legitimately warn visitors who were infected with the "DNSChanger" malware. That exception to this rule no longer applies.)
☞ A web site offers free content such as video or music, but to use it you must install a “codec,” “plug-in,” "player," "downloader," "extractor," or “certificate” that comes from that same site, or an unknown one.
☞ You win a prize in a contest you never entered.
☞ Someone on a message board such as this one is eager to help you, but only if you download an application of his choosing.
☞ A "FREE WI-FI !!!" network advertises itself in a public place such as an airport, but is not provided by the management.
☞ Anything online that you would expect to pay for is "free."
Unexpected events
☞ A file is downloaded automatically when you visit a web page, with no other action on your part. Delete any such file without opening it.
☞ You open what you think is a document and get an alert that it's "an application downloaded from the Internet." Click Cancel and delete the file. Even if you don't get the alert, you should still delete any file that isn't what you expected it to be.
☞ An application does something you don't expect, such as asking for permission to access your contacts, your location, or the Internet for no obvious reason.
☞ Software is attached to email that you didn't request, even if it comes (or seems to come) from someone you trust.
I don't say that leaving the safe harbor just once will necessarily result in disaster, but making a habit of it will weaken your defenses against malware attack. Any of the above scenarios should, at the very least, make you uncomfortable.
6. Java on the Web (not to be confused with JavaScript, to which it's not related, despite the similarity of the names) is a weak point in the security of any system. Java is, among other things, a platform for running complex applications in a web page, on the client. That was always a bad idea, and Java's developers have proven themselves incapable of implementing it without also creating a portal for malware to enter. Past Java exploits are the closest thing there has ever been to a Windows-style virus affecting OS X. Merely loading a page with malicious Java content could be harmful.
Fortunately, client-side Java on the Web is obsolete and mostly extinct. Only a few outmoded sites still use it. Try to hasten the process of extinction by avoiding those sites, if you have a choice. Forget about playing games or other non-essential uses of Java.
Java is not included in OS X 10.7 and later. Discrete Java installers are distributed by Apple and by Oracle (the developer of Java.) Don't use either one unless you need it. Most people don't. If Java is installed, disable it—not JavaScript—in your browsers.
Regardless of version, experience has shown that Java on the Web can't be trusted. If you must use a Java applet for a task on a specific site, enable Java only for that site in Safari. Never enable Java for a public website that carries third-party advertising. Use it only on well-known, login-protected, secure websites without ads. In Safari 6 or later, you'll see a lock icon in the left side of the address bar when visiting a secure site.
Stay within the safe harbor, and you’ll be as safe from malware as you can practically be. The rest of this comment concerns what you should not do to protect yourself.
7. Never install any commercial "anti-virus" (AV) or "Internet security" products for the Mac, as they are all worse than useless. If you need to be able to detect Windows malware in your files, use one of the free security apps in the Mac App Store—nothing else.
Why shouldn't you use commercial AV products?
☞ To recognize malware, the software depends on a database of known threats, which is always at least a day out of date. This technique is a proven failure, as a major AV software vendor has admitted. Most attacks are "zero-day"—that is, previously unknown. Recognition-based AV does not defend against such attacks, and the enterprise IT industry is coming to the realization that traditional AV software is worthless.
☞ Its design is predicated on the nonexistent threat that malware may be injected at any time, anywhere in the file system. Malware is downloaded from the network; it doesn't materialize from nowhere. In order to meet that nonexistent threat, commercial AV software modifies or duplicates low-level functions of the operating system, which is a waste of resources and a common cause of instability, bugs, and poor performance.
☞ By modifying the operating system, the software may also create weaknesses that could be exploited by malware attackers.
☞ Most importantly, a false sense of security is dangerous.
8. An AV product from the App Store, such as "ClamXav," has the same drawback as the commercial suites of being always out of date, but it does not inject low-level code into the operating system. That doesn't mean it's entirely harmless. It may report email messages that have "phishing" links in the body, or Windows malware in attachments, as infected files, and offer to delete or move them. Doing so will corrupt the Mail database. The messages should be deleted from within the Mail application.
An AV app is not needed, and cannot be relied upon, for protection against OS X malware. It's useful, if at all, only for detecting Windows malware, and even for that use it's not really effective, because new Windows malware is emerging much faster than OS X malware.
Windows malware can't harm you directly (unless, of course, you use Windows.) Just don't pass it on to anyone else. A malicious attachment in email is usually easy to recognize by the name alone. An actual example:
London Terror Moovie.avi [124 spaces] Checked By Norton Antivirus.exe
You don't need software to tell you that's a Windows trojan. Software may be able to tell you which trojan it is, but who cares? In practice, there's no reason to use recognition software unless an organizational policy requires it. Windows malware is so widespread that you should assume it's in every email attachment until proven otherwise. Nevertheless, ClamXav or a similar product from the App Store may serve a purpose if it satisfies an ill-informed network administrator who says you must run some kind of AV application. It's free and it won't handicap the system.
The ClamXav developer won't try to "upsell" you to a paid version of the product. Other developers may do that. Don't be upsold. For one thing, you should not pay to protect Windows users from the consequences of their choice of computing platform. For another, a paid upgrade from a free app will probably have all the disadvantages mentioned in section 7.
9. It seems to be a common belief that the built-in Application Firewall acts as a barrier to infection, or prevents malware from functioning. It does neither. It blocks inbound connections to certain network services you're running, such as file sharing. It's disabled by default and you should leave it that way if you're behind a router on a private home or office network. Activate it only when you're on an untrusted network, for instance a public Wi-Fi hotspot, where you don't want to provide services. Disable any services you don't use in the Sharing preference pane. All are disabled by default.
10. As a Mac user, you don't have to live in fear that your computer may be infected every time you install software, read email, or visit a web page. But neither can you assume that you will always be safe from exploitation, no matter what you do. Navigating the Internet is like walking the streets of a big city. It's as safe or as dangerous as you choose to make it. The greatest harm done by security software is precisely its selling point: it makes people feel safe. They may then feel safe enough to take risks from which the software doesn't protect them. Nothing can lessen the need for safe computing practices.

HT201413 Has anyone ever been able to contact the apple ipod software update server?

I am coming up with a 'can not contact apple ipod software update server'
Has anyone ever been able to contact the apple ipod software update server at all and if not is there a way to contact them directly?

yes. you may need to reset your network settings. settings - general - reset - reset network settings.
then reconnect to your wifi and try again

Software for HP Color LaserJet CM1312nfi MFP is not currently available from the Software Update server.

I recently upgraded to Mountain Lion, and found that I could no longer print to my HP CM1312nfi.
This is usually a problem with HP at every upgrade, but this time, they appear to have offloaded the driver download process to Apple.
My printer is connected wirelessly through a time capsule by IP address—the physical, not the virtual, e.g: 169.254.xx.xx instead of 10.0.1.x.
When I try to download the driver by bonjour or IP, I get the following error message:
Can't install the software for the Hewlett-Packard HP Color LaserJet CM1312nfi MFP because it is not currently available from the Software Update server.
Is this truly a Software Update server error, and if so, any clue when it will be resolved?
I am able to print with the generic driver as of now, but fax and scan capabilites are gone. The add fax dialog lists no devices.
Scanning is not supported on my printer model with the Hewlett Packard Print 2.12 driver. Will support be forthcoming, or did Mountain Lion brick my scanner?
Thanks for your time and attention.

Of course, once I posted this, I tried again and downloaded the driver without issue.
My second question still stands, however:
Scanning is not supported on my printer model with the Hewlett Packard Print 2.12 driver. Will support be forthcoming, or did Mountain Lion brick my scanner?

Software update Is the server dead 3 apple's 20 min each no update ????

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