Software update issues - made more problems for me

My Q10 just downloaded a new Software release 10.1.0.4189
I was excited because I had hoped it would solve the issue of the ring tones NOT working for TEXT messages.
NOT ONLY did it not correct that...
1. BUT I lost all of my videos and pictures in the Media Hide APP...
2. It duplicated several contacts... not all but some... so that is weird... and honestly it seems to duplicate contacts that are listed by a Business Name.... those were the majority of duplicates.
3. The little pictures I assign to contacts and the logos for businesses... are messed up... at least the LOGOS for businesses are not self sizing so you can not tell what it is in the contact screen (none of these were issues yesterday)
4. When I try to delete the duplicates from the contacts... the trash icon jumps to the left when I touch it... and it will NOT let me delete the duplicates... so I am forced to do it thru my OUTLOOK on the computer
I just downloaded the software update 2 hours ago... so I have no idea what else may have gone WRONG with it...
I do not even know what this update was supposed to be fixing... because the text ring tones are all I am MOST upset about loosing and it looks like the wording on the contacts changed to say EMAIL ring tones... instead of text... and I do NOT have one single BBM contact.... so TEXT and BBM should share that feature... since EMAIL is now a stand alone contact ringtone... so many features center around BBM and I have no blackberry friends...

It just seems bizarre that the text/ringtone issue would not immediately be resolved. Text is the way more people communicate today over vocal calls...and..the feature existed in previous systems. How could it not exist in their newest product??
You had mentioned u downloaded the newest update with the hope the text issue was resolved. Why did you think it would be? Did they ..BB..say they had a fix?
Another issue..that perhaps someone could help me with on same issue is that when I text using the q10...the text space is two lines....and if that a text happens to run three lines ...i can no longer see what I am texting...until..it is sent. Thus makes no sense..as this too was not part of the previous sysems where you were ALWAYS on last letter typed. Anyone else that that issue and perhaps know the fix?

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Hi, i have question about my macBook pro. I have a somehow managed to delete a driver or no, so I can not install new software updates. I have tried for several hours to fixe it on OS X tools-Disc Tools. anyone has a clue about this more than I have.

I have a somehow managed to delete a driver or no, so I can not install new software updates. I have tried for several hours to fixe it on OS X tools-Disc Tools. anyone has a clue about this more than I have about Mac´crack that **** formatted and has really nothing to the HD. what do I do??
<Edited by Host>

Cami87,
which model MacBook Pro do you have, and which version of OS X is installed on it?

Software Update Issue for ios phone

Please advise .i'm having problem in updating the iphone4.can't sync with software update.
any help please

Which problem are you having? You mention two different things in your post.
a) Updating the iPhone 4
b) Syncing
What exactly are you trying to do?
What happens when you try?
What error messages do you get?
Are you a Mac or PC user?
What version of iTunes are you using?

I get an error message when trying to install software update 4.2.8 "problem downloading, network connection timed out. Check network connections.

I get an error message when trying to install software update 4.2.8
"problem downloading, network connection timed out. Check network connections."
Anyone one else had this problem?

Brian-KK Sabah wrote:
I too get the same message but I the software had downloaded 100% but about half way through "processing file" the error message (.3259) Check network connections. How do I fix this?
See Here for your Error Message -3259
http://support.apple.com/kb/ts2799

HT1338 Software Update message "Failed to check for updates. The operation couldn't be completed. Operation not permitted" MacBookPro 10.74 Lion

The problem..
Software Update message "Failed to check for updates. The operation couldn’t be completed. Operation not permitted"
MacBookPro 10.74 Lion Computer is online, as you can see by this message.
Anyone know what is going on?

Most likely needs to be run under an admin account. What's yours?

Trying to restore my iphone 5 throught iTunes and it says contacting the iphone software update on my mac book for the past 4 hours

I went to update to the new ios and my phone immediately went into recovery mode. I called apple and they said I had to restore my iphone 5. I did what they told me to do through iTunes on my macbook and now the box that says Contacting the IPhone software update server has been there for 4 hours with no progress.

It can not do that all by itself.
When you plugged it in, iTunes said 'Oh goody! You got a new phone! Would you like to make it just like your old phone?'...
You explicitly said 'Yes'.
You can't undo that.
No backup of the current state of the new phone was made. It was wiped and the last backup of your old phone was restored to it.
Anything you had on the new phone is gone.

[svn] 863: Cleanup the jsp for some space issue that causes problem for proxy test on WAS .

Revision: 863
Author: [email protected]
Date: 2008-03-19 11:39:05 -0700 (Wed, 19 Mar 2008)
Log Message:
Cleanup the jsp for some space issue that causes problem for proxy test on WAS. Update both trunk and 3.0.x branch.
Modified Paths:
blazeds/branches/3.0.x/qa/apps/qa-regress/remote/HttpXmlEchoService.jsp
blazeds/trunk/qa/apps/qa-regress/remote/HttpXmlEchoService.jsp

Revision: 863
Author: [email protected]
Date: 2008-03-19 11:39:05 -0700 (Wed, 19 Mar 2008)
Log Message:
Cleanup the jsp for some space issue that causes problem for proxy test on WAS. Update both trunk and 3.0.x branch.
Modified Paths:
blazeds/branches/3.0.x/qa/apps/qa-regress/remote/HttpXmlEchoService.jsp
blazeds/trunk/qa/apps/qa-regress/remote/HttpXmlEchoService.jsp

Software Update Issue (error -1102)(102)

I am trying to update to 10.8.5 and install the new itunes update, but I have been getting an error message.
I copied the error log as I have seen requested before:
Sep 18 13:44:13 MacBook-Air.local Software Update[407]: Product 091-9721: no package found for identifier com.apple.pkg.update.os.10.8.5.12F37.delta
Sep 18 13:44:13 --- last message repeated 8 times ---
Sep 18 13:44:13 MacBook-Air.local Software Update[407]: Product zzzz041-9488: no package found for identifier com.apple.pkg.MobileDevice
Sep 18 13:44:13 --- last message repeated 5 times ---
Sep 18 13:44:13 MacBook-Air.local Software Update[407]: Product 091-9716: no package found for identifier com.apple.pkg.RAWCameraUpdate4
Sep 18 13:44:15 --- last message repeated 3 times ---
Sep 18 13:44:15 MacBook-Air.local Software Update[407]: Product 091-9721: no package found for identifier com.apple.pkg.update.os.10.8.5.12F37.delta
Sep 18 13:44:15 --- last message repeated 1 time ---
Sep 18 13:44:15 MacBook-Air.local Software Update[407]: SUAppStoreUpdateController: start download session with 091-9721, zzzz041-9488, 091-9716
Sep 18 13:44:15 MacBook-Air.local Software Update[407]: Product 091-9721: no package found for identifier com.apple.pkg.update.os.10.8.5.12F37.delta
Sep 18 13:44:15 --- last message repeated 2 times ---
Sep 18 13:44:15 MacBook-Air.local Software Update[407]: Product zzzz041-9488: no package found for identifier com.apple.pkg.MobileDevice
Sep 18 13:44:15 --- last message repeated 1 time ---
Sep 18 13:44:15 MacBook-Air.local Software Update[407]: Product 091-9716: no package found for identifier com.apple.pkg.RAWCameraUpdate4
Sep 18 13:44:15 MacBook-Air.local Software Update[410]: Acquired Lock: 501, 407, 0
Sep 18 13:44:15 MacBook-Air.local Software Update[407]: SUAppStoreUpdateController: session began for products 091-9721, zzzz041-9488, 091-9716
Sep 18 13:44:15 MacBook-Air.local Software Update[407]: Product 091-9721: no package found for identifier com.apple.pkg.update.os.10.8.5.12F37.delta
Sep 18 13:44:15 --- last message repeated 9 times ---
Sep 18 13:44:15 MacBook-Air.local Software Update[407]: Product 091-9721: no package reference found for com.apple.pkg.update.os.10.8.5.12F37.delta
Sep 18 13:44:15 MacBook-Air.local Software Update[407]: SUAppStoreUpdateController: error downloading product 091-9721: An unexpected error occurred.
Sep 18 13:44:15 MacBook-Air.local Software Update[407]: Product 091-9721: no package found for identifier com.apple.pkg.update.os.10.8.5.12F37.delta
Sep 18 13:44:15 --- last message repeated 2 times ---
Sep 18 13:44:15 MacBook-Air.local Software Update[407]: Product zzzz041-9488: no package found for identifier com.apple.pkg.MobileDevice
Sep 18 13:44:15 --- last message repeated 6 times ---
Sep 18 13:44:15 MacBook-Air.local Software Update[407]: Product zzzz041-9488: no package reference found for com.apple.pkg.MobileDevice
Sep 18 13:44:15 MacBook-Air.local Software Update[407]: SUAppStoreUpdateController: error downloading product zzzz041-9488: An unexpected error occurred.
Sep 18 13:44:15 MacBook-Air.local Software Update[407]: Product zzzz041-9488: no package found for identifier com.apple.pkg.MobileDevice
Sep 18 13:44:15 --- last message repeated 1 time ---
Sep 18 13:44:15 MacBook-Air.local Software Update[407]: Product 091-9716: no package found for identifier com.apple.pkg.RAWCameraUpdate4
Sep 18 13:44:15 MacBook-Air.local Software Update[410]: Releasing Lock: 501, 407, 0
Sep 18 13:44:15 MacBook-Air.local Software Update[407]: SUAppStoreUpdateController: session ended for products 091-9721, zzzz041-9488, 091-9716

Apple's download servers are not working well today. New iTunes and IOS 7 are probably overwhelming them.
10.8.4 Combo Update
iiTunes 11.1.0

Nokia 520 Software Update Issue

Hi all
My nokia has been on the software update screen with the cogs for over two hours now. Its making the phone quite hot, so i took the battery out to cool it down for a few minutes. Put the battery back in and it returned back to the updates screen with the cogs...
How can i fix?

Are you able to reset your phone this way?
Did you get that error message while using that big button in the Software Recovery Tool (‘my phone does not start up or respond’)?

My software update screen has been frozen for weeks now and I can't update any software or even close the automatic update screen

My software update screen has been frozen for weeks now and I can't update any software or even close the automatic update screen. It says searching for updates and I can't cancel or do anything. Any help is greatly appreciated.

You cannot update iPhone 4 to IOS 8.1.2, the highest you can update is IOS 7.1.2.
Unless you've iPhone 4S (looks similar to iPhone 4)

Software Update Issue - In dire need of NERD power...

Attempted to download Mavericks on my 2011 iMac (currently running on OS X 10.6.6)
App Store returned the following error:
We could not complete your purchase.
OS X can't be installed on Macintosh HD because Mac OS X version 10.6.8 or later is required.
Choose Software Update from the Apple menu to update Mac OS X.
Not a problem, I thought. I chose Software Update from my Apple menu to update Mac OS X and began downloading Mac OS X Update Combined (10.6.8 v1.1) which maintained a good and consistent rate of 10 MB/sec download speed...
...only to hang abruptly at 655 MB of 1.09 GB
Roughly 30 seconds later I receive the following error:
The update "Mac OS X Update Combined" can't be saved.
Software Update can't connect to the update server.
Make sure you're connected to the Internet, and then try again.
To be clear, I'm familiar with issues regarding and related to TCP/IP protocols, firewalls, open/blocked ports, etc.
I made sure that I was connected to the Internet, and then tried again.
The download progress stays put at 655 MB of 1.09 GB, then returns same error.
At which point I decided it might be a good idea to delete the partially complete download and start over. An Apple Support article directs me to /Library/Updates where the partially complete package parts are temporarily stored and I move them to the Trash.
Every single time I try starting the download over (due to what I suspected might be an connectivity issue that I somehow missed) it always went the same:
Download starts, coasts as 10 MB/sec, hangs at 655 MB of 1.09 GB, and returns the same error.
I thought it was odd that it would always hang at the exact same spot so I checked the /Library/Updates folder while the download was active. The package is downloaded in parts and it would always freeze after completing part10. For testing purposes, I duplicated the part10 file and renamed it as "part11" to see if the installer would recognize the dummy part--AND IT DOES! The download happily chugs past 655 MB and continues to write part12. Obviously, this did not solve my problem because once the download finished it could not compile the parts due to the real part11 being missing. It did, however, at least reveal what the problem was: the server could not retrieve that one specific file, part11.
Sadly, I'm at a loss as to where to go from here. As far as I can tell, it doesn't seem to be a connectivity issue on my end--if anything, Apple servers are the one with the issue--maybe a corrupted file? All I know is that I've pretty much exhausted all the options in my head and this is my last resort: posting on the Apple Support Communities (not that there's anything wrong with posting here, I just don't expect a genius to pop out of nowhere with a solution in hand).
p.s. my apologies for the lengthy post, I was trying to be as thorough as I could in order to alleviate as much back and forth one-line question and answer posts to save everyone some time :b

Yeah, I actually tried going the manual way not too long after my original post and unsurprisingly, the download would go smoothly only to halt at a certain point again. In fact, I tried downloading not only the MacOSXUpdCombo10.6.8 but also MacOSXUpd10.6.8 just to give it a try and that too halted during download.
The most perplexing part is that these download errors exhibited the EXACT same issue of halting at a very specific point. To be doubly sure, I tried downloading multiple copies of the same file at different times with some overlap during the download times (basically started two downloads of the same copy a few mins apart and I got these results.
try#3 - MacOSXUpdCombo10.6.8 - stuck at 232 MB of 1.01 GB (kept open in Download window for reference)
try#3 - MacOSXUpd10.6.8 - stuck at 430 of 454 MB (kept open in Downloads window for reference)
try#4 - MacOSXUpdCombo10.6.8 - stuck at 232 MB of 1.01 GB
try#4 - MacOSXUpd10.6.8 - stuck at 430 of 454 MB
try#5 - MacOSXUpdCombo10.6.8 - currently chugging at 61.9 of 1.10 GB, but i'm pretty sure when it's going to stop...
Come to think of it, whenever I tried to update games like "League of Legends", or download/update a Steam game I always get stuck at 33% or 99% respectively. Most recently, I bought "FFXIV:ARR" as a digital download and I haven't been able to get past a very specific point in progression for the game client download as well. So in contrary to my first assessment, it most likely IS a problem on my own end but these "symptoms" seem very clear and specific, I just can't pinpoint the problem. I don't have "connection time-out" problems when doing downloads on my work network, only at the guest house where they assign me a TCP/IP configuration for internet connectivity (which also severely hampers my ability to troubleshoot). On the other hand, P2P is just fine but I suspect that's because it doesn't require a contiguous download.
TL;DR
Large downloads/updates over one specific network (assigned TCP/IP) always hang at specific point in download completion. Internet connectivity for browsing is fine, P2P downloads are fine.

Software Update Issue-After Leopard Installation

I installed Leopard yesterday and ran the first software update; everything worked OK; the first software updated included three updates: Remote Desktop Client update; iDVD update and Garageband update.
Today I tried to run another update and had this issue: while the Software Update is displaying a message saying "New software is available for your computer" there is nothing listed below and the install button is disabled! Then I went to the Software Update Preference and saw a message there saying Last Attempt Failed; error occurred while checking
Does anyone have the same issue while trying a new software update after Leopard installation?
I do understand there is another new update issued yesterday by Apple regarding login key
Grateful for any insight re this problem

Hi. I had the same problem after doing an erase and install of Leopard yesterday. When I go into Terminal (actually iTerm) and type "softwareupdate -l" (to list all updates), I see:
XML parser error:
Encountered unexpected EOF
Old-style plist parser error:
Malformed data byte group at line 1; invalid hex
This appears to be a problem with com.apple.SoftwareUpdate.plist, the property list for Software Update, but I'm not sure. If I type "find ~/Library/ -name '*plist' -exec plutil {} \;" to check all the plists, however, the Software Update plist checks out as OK. Furthermore, deleting that property list and rebooting to force the OS to create a new plist does not fix the problem. Weird. Now, if I type "sudo softwareupdate -i -a" to install all updates (change "-a" to "-r" to only install recommended updates), it works fine. I still get that same error when I try to run Software Update normally afterwards, but if I go to the preferences, all of the updates are listed under Installed Updates. So, I can get the OS to update automatically, but only through the Terminal. This is very weird, and I hope someone can shed more light on this situation.
Message was edited by: timocrates

Checking Software Updates Issue

Just received my new Playbook. Trying to set it up and have run into a problem - Cant get past checking for Software updates. Error message appears that states: Cannot activate tablet - 3001 Please try changing your settings.
When a try to change settings it only takes me back to the WiFi screen.
Any help will be appreciated

schm1tty wrote:
I just got off of the phone with RIM and after bitching about their troubleshooting (I am a networking professional and they keep trying to say that the wifi network is the issue, BS, my network is better than perfect) but I had my ticket escalated and I have a method for manually updating the Playbook using the Desktop Management Software.
First go download the Blackberry Desktop Management software. Here is a US link to the software:
http://us.blackberry.com/apps-software/desktop/
*NOTE* When you first plug your playbook into a computer it will automatically want to install the BLACKBERRY DEVICE MANAGER which is different from the BLACKBERRY DESKTOP MANAGER. *NOTE*
Once the software finishes the installation and the computer restarts, open the software. The software will take a while to open but once it is open you should see a screen that says something to the nature of plugging in a blackberry device.
*NOTE* THE PLAYBOOK HAS TO BE TURNED OFF FOR THIS TO WORK. I WILL REPEATE MYSELF, THE PLAYBOOK HAS TO BE OFF FOR THIS TO WORK. *NOTE*
Connect the turned off playbook to the computer using the included USB cable. (WHEN I FIRST PLUGGED IT IN IT HAD TO INSTALL MORE DRIVERS, JUST FYI) Once the tablet is connected a window should come up saying that the software could not communicate with the device and you have three option at the bottom of the window: Try Again, Update Software, and Cancel.
I was told on the phone that pressing the Update Software button would force an update to the device through the computer and this would in turn bypass the issue with connection the device to wifi to download the software update. I am in the middle of downloading and installing the update right now and everything seems to be going fine for me. Wish me luck and I hope this helps!!
so how many times are we gonna see your postings. do you really have a playbook?
Be a Shepard and not an iSheep.

Major Sync and software update issue with windows 7 and iphone

Loved my iPhone 3g and love my 4.0! My only concern is syncing and software updates are sporadic.
When I first purchased and sync'd my 3g on my laptop, that I had since 2005 w/XP home 64bit, it would constantly (1 out of 5 times) show phone was disconnected and could not sync. Purchased a desktop, 2009 w/Vista 64bit (same issue mentioned continued) then upgraded to windows 7 64bit (same issue mentioned continued).
Both pc's are authorized and contain the same apps and software. I went through all trouble shooting steps (authorize/deauthorize, phone hard boot, sync w/airplane mode on and/or off, uninstall and or reinstall iTunes, etc...) when both phones would brick after software updates on both pc's.
The last software update 4.0 and most recent 4.2.1 went well on laptop with XP and no longer shows sync issue. The problem continues on the windows 7 and backup has completed successfully 3 times.
Long story short, I have to pray the laptop never dies because iTunes, syncing and software updates on XP works now! The problem with software update, backups and syncing persists on windows 7.
* I was able to apply 4.2.1 software update on XP and then connect to windows 7 to sync and backup successfully. I then disconnected/reconnected iphone to windows 7 and problem happened again, unable to sync phone was disconnected error message.

I've had my new pc for over a year, never had any probs syncing my iphone (then a 3G but now the big 4!)
I went to sync updates to Apps and a couple of tunes I had downloaded straight to my phone only to get an error message 'iTunes has stopped working - windows is checking the problem' followed by another messaged telling me there was a problem causing the program not to work correctly. Windows will close the program and notify me if a solution is found'
Well..... I have NO music on my iPhone and every time I try to sync, the same error messages come up and the bloody program shuts down....

Software Updates Won't Download - EnumerateUpdates for action (UpdateActionInstall) - Total actionable updates = 0

I have a new software updates deployment. I see there are updates that are required on a few clients. The clients work fine with a software package/application, as they download fine with no problems, so it's not a boundary issue. But I can't get the software
updates to work. I keep seeing in updatedeployment.log total actionable updates = 0 even though right above that it is clearly finding new updates.
Message received: '<?xml version='1.0' ?>
<CIAssignmentMessage MessageType='Activation'>
<AssignmentID>{9B41A813-B69C-43D0-BE65-050E29AA0438}</AssignmentID>
</CIAssignmentMessage>'
UpdatesDeploymentAgent 6/24/2013 10:55:00 AM
3532 (0x0DCC)
Assignment {9B41A813-B69C-43D0-BE65-050E29AA0438} has total CI = 3
UpdatesDeploymentAgent 6/24/2013 10:55:00 AM
3532 (0x0DCC)
Assignment ({9B41A813-B69C-43D0-BE65-050E29AA0438}) received activation trigger
UpdatesDeploymentAgent 6/24/2013 10:55:00 AM
3532 (0x0DCC)
Detection job ({AC8530B9-DA33-49E7-BB34-2A2C78A25D68}) started for assignment ({9B41A813-B69C-43D0-BE65-050E29AA0438})
UpdatesDeploymentAgent 6/24/2013 10:55:00 AM
3532 (0x0DCC)
DetectJob completion received for assignment ({9B41A813-B69C-43D0-BE65-050E29AA0438})
UpdatesDeploymentAgent 6/24/2013 10:55:08 AM
2612 (0x0A34)
Update (Site_2E061C3D-D55B-4363-9B3F-F1717564F205/SUM_2660f150-7e35-467b-8ca2-04de7478eabb) added to the targeted list of deployment ({9B41A813-B69C-43D0-BE65-050E29AA0438})
UpdatesDeploymentAgent 6/24/2013 10:55:08 AM
2612 (0x0A34)
Update (Site_2E061C3D-D55B-4363-9B3F-F1717564F205/SUM_25f15c26-9a8b-4231-ba9c-1d41d3caf7ff) added to the targeted list of deployment ({9B41A813-B69C-43D0-BE65-050E29AA0438})
UpdatesDeploymentAgent 6/24/2013 10:55:08 AM
2612 (0x0A34)
Update (Site_2E061C3D-D55B-4363-9B3F-F1717564F205/SUM_338b46cc-c71e-4294-a9d3-df943ffef642) added to the targeted list of deployment ({9B41A813-B69C-43D0-BE65-050E29AA0438})
UpdatesDeploymentAgent 6/24/2013 10:55:08 AM
2612 (0x0A34)
EnumerateUpdates for action (UpdateActionInstall) - Total actionable updates = 0
UpdatesDeploymentAgent 6/24/2013 1:08:23 PM
3444 (0x0D74)
EnumerateUpdates for action (UpdateActionInstall) - Total actionable updates = 0
UpdatesDeploymentAgent 6/24/2013 1:08:25 PM
3444 (0x0D74)
EnumerateUpdates for action (UpdateActionInstall) - Total actionable updates = 0
UpdatesDeploymentAgent 6/24/2013 1:08:26 PM
3444 (0x0D74)

Anyone have any update to this scenario?
I did a site recovery to new hardware, and subsequently new WSUS version for Server 2012, and am having issues with deploying software updates. Like the OP above I can deploy applications and packages with no issues.
I've deleted the software update group, recreated and deployed to a collection with machines that do not have these updates installed, since they are this months newest updates.
In the UpdatesDeployment.log I see the following logged:
Software Updates feature is enabled   UpdatesDeploymentAgent   10/16/2013 4:42:58 PM   7288 (0x1C78)
Assignment {AF4C3613-4AB2-4F31-8CF2-3143D550F666} has total CI = 119   UpdatesDeploymentAgent   10/16/2013 4:42:58 PM   7288 (0x1C78)
Assignment ({AF4C3613-4AB2-4F31-8CF2-3143D550F666}) reconnected to the existing job ({F03BB87A-5C38-437F-9D75-ECFB50CD8986}) successfully.   UpdatesDeploymentAgent   10/16/2013 4:42:58 PM   7288 (0x1C78)
No current service window available to run updates assignment with time required = 1   UpdatesDeploymentAgent   10/16/2013 4:42:58 PM   7288 (0x1C78)
No current service window available to run updates assignment with time required = 1   UpdatesDeploymentAgent   10/16/2013 4:42:58 PM   7288 (0x1C78)
Startup task completed   UpdatesDeploymentAgent   10/16/2013 4:42:58 PM   7288 (0x1C78)
User logon system task   UpdatesDeploymentAgent   10/16/2013 4:43:08 PM   7036 (0x1B7C)
EnumerateUpdates for action (UpdateActionInstall) - Total actionable updates = 0   UpdatesDeploymentAgent   10/16/2013 4:43:18 PM   7400 (0x1CE8)
So it's like it sees the deployment but is not evaluating that it needs the updates. I'm at a loss of where to look next so if anyone can provide any additional suggestions it would be greatly appreciated.

Software update issues - made more problems for me

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