Software Update no longer runs or lists installed updates :-(
On a 20" and a 24" iMac (both in different locations and with Leopard installed from different discs) Software Update has not run (set to check daily and download updates in the background) since February.
Also on both Macs SU does not list installed updates.
On the 20" iMac I also got an error about no such files or directories when trying to download the new Airport patch. But Airport Utility was able to download and apply it just fine.
SU is very badly broken and as is usual the AppleCare techs have no idea how buggy Leopard is in the real world.
Regards,
Jamie Kahn Genet
Reset Ignored Updates is on the Software Update menu i.e. just right of the Apple Menu.
Again if you don't have any joy then I suggest using Pacifist and your OS X install disc to re-install just Software Update.
As SU seems to be having issues then replacing it should be the easy answer.
kind regards
mrtotes
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Hi,
If its the smartware that is not working there is no need to delete the backup that you have on the drive.
What I would do is:
DISCLAIMER: DO THIS AT YOUR OWN RISK AS IF YOU DELETE SOMETHING THAT IS NOT THE SMARTWARE YOU CAN CORRUPT YOUR OS
1. Uninstall Smartware.
2. Check on the following folders for anything related to Smartware and delete it:
- C:\Program Files
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You can also try to
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HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\windows\currentversion\run. error's
HKEYLOCALMACHINE\SOFTWARE\Microsoft\windows\currentversion\run. error's installing itunes and quicktime (both) it say "HKEYLOCALMACHINE\SOFTWARE\Microsoft\windows\currentversion\run. verify you have sufficient access to that key, or contact your support personnel" i do have access to that key i have full access! its been happening for a long time now?
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My computer's current version of Firefox is 3.6.13; clicked on Software Update and received an "strong suggestion" to download the newest version 3.6.16. Clicked to update and now "Downloading Update" has been showing "Connecting to the update server..." for 10+ minutes.
* Download a new copy of the Firefox program.
* Firefox 3.6: http://www.mozilla.com/en-US/firefox/all-older.html
* Firefox 4.0: http://www.mozilla.com/en-US/firefox/all.html
* Trash the current Firefox application to do a clean (re-)install.
* Install the new version that you have downloaded.
Your profile data is stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder], so you won't lose your bookmarks and other personal data. -
I am endeavouring to upgrade iTunes. The upgrade always stalls at a point where there is a need to access Apple Software Updater, which is reported as no longer being available on my network. In My Programs, I have a folder called Apple Software Updater, to which I can browse, but within which I cannot trigger any action. Instructions suggest uninstalling iTunes, then Quicktime, then Apples Software updater, at which the de-installation process stalls as it cannot be found, whilst being there. I am advised to seek Techical Support!
Any ideas, suggestions etc?
Regards
Hugh(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any Apple Software Update entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install using an iTunesSetup.exe (or iTunes64Setup.exe) downloaded from the Apple Website:
http://www.apple.com/itunes/download/
Does it go through properly this time? -
I am running 10.10.1 MacBook Pro (Retina,15-inch, Late 2013) w/ 2 GHz Intel Core i7, and can no longer find Software Update on my laptop. It is not in the menu under the Apple logo. It canot be found in the applications list through Preferences.
Can someone please explain what happened to it?
Where did it go?
Why?
Thank you!
Storm PetrolThe Software Update item in the Apple menu has been REPLACED by the App Store. It is still present in the system if you go to About This Mac, where you will see "Software Update..." as one of the buttons in the Overview section of the information window that appears. The difference here is that the App Store menu option will only launch the App Store's main landing page, whereas the Software Update button will launch the store and then check for any system and other updates available.
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I was running the newest version of Snow Leopard, and after running Software update, I can no longer run, open, sync or use iTunes in any way. PLEASE what happened?
I really regret that I said "OK" to Software Update message... after Software Update of these updates on 7-26-11:
Migration Assistant Update for Mac
Mac OSX 10.6.8 Supplemental Update
Safari
iTunes
Remote Desktop Client Update
Now I get a message:
iTunes cannot be opened because of a problem
Check with developer to make sure iTunes works with this version of Mac OSX. You may need to reinstall the application. Be sure to install any available updates for the application and Mac OSX.
Process: iTunes [5092]
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier: com.apple.iTunes
Version: ??? (???)
Build Info: iTunes-10315501~1
Code Type: X86 (Native)
Parent Process: launchd [111]
Date/Time: 2011-07-26 12:08:18.568 -0500
OS Version: Mac OS X 10.6.8 (10K540)
Report Version: 6
Interval Since Last Report: 504736 sec
Crashes Since Last Report: 20
Per-App Crashes Since Last Report: 13
Anonymous UUID: B8B5EE28-970A-4E79-949B-EA2DD6E6DAA2
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Crashed Thread: 0
Dyld Error Message:
Library not loaded: @loader_path/libgnsdk_musicid.1.8.2.dylib
Referenced from: /Applications/iTunes.app/Contents/MacOS/iTunes
Reason: image not found
Binary Images:
0x8fe00000 - 0x8fe4162b dyld 132.1 (???) <A4F6ADCC-6448-37B4-ED6C-ABB2CD06F448> /usr/lib/dyld
Model: Macmini3,1, BootROM MM31.00AD.B00, 2 processors, Intel Core 2 Duo, 2.26 GHz, 2 GB, SMC 1.35f1
Graphics: NVIDIA GeForce 9400, NVIDIA GeForce 9400, PCI, 256 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x90), Broadcom BCM43xx 1.0 (5.10.131.42.4)
Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: Hitachi HTS543216L9SA02, 149.05 GB
Serial ATA Device: OPTIARC DVD RW AD-5680H
USB Device: External HDD, 0x1058 (Western Digital Technologies, Inc.), 0x0704, 0x24100000 / 2
USB Device: Hub, 0x0424 (SMSC), 0x2507, 0x26400000 / 2
USB Device: iMic USB audio system, 0x077d, 0x07af, 0x26440000 / 4
USB Device: Hub, 0x0424 (SMSC), 0x2502, 0x26470000 / 3
USB Device: Deskjet D4300 series, 0x03f0 (Hewlett Packard), 0x1f04, 0x26471000 / 5
USB Device: GD-0608-U, 0x056a (WACOM Co., Ltd.), 0x0021, 0x04700000 / 4
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FireWire Device: d2 DVDRW FW, LaCie, Up to 400 Mb/secSame thing happened to me and I get the same error message. These are the programs that don't work
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keynote
pages
all Office 2011 programs
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Since installing new software update, my iphone 4S no longer is recognized by itunes
I installed the new software update to my Windows PC and my iphone and now my iphone 4s is no longer recognized by itunes and I cannot sync. I already attempted unintalling itunes and reinstalling it - it didn't work.
Hello KatieJean123,
It sounds like your phone is not recognzied in iTunes anymore. I recommend the troubleshooting steps from the article named:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Here is an overview of the troubleshooting to be done:
1. Update iTunes
2. Check the USB cable
3. Verify that Apple Mobile Device Support is installed
4. Restart the Apple Mobile Device Service
5. Verify that the Apple Mobile Device USB Driver is installed
6. Check for third-party software conflicts
If the issue persists, try uninstalling iTunes and its associated apps with either of these two articles depending on your operating system version and its associated softwares:
Removing and Reinstalling iTunes and other software components for Windows XP
http://support.apple.com/kb/ht1925
Or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/ht1923
Thank you for using Apple Support Communities.
All the best,
Sterling -
When I run the Apple Software update, it tells me that iCloud and iTunes have invalid signature and will not be downloaded. When I DL iTunes64setup.exe, the program will not start (there's a bar that flashes but nothing actually begins). I've done everything short of reinstalling Windows to fix this (system resore, unistalling all Apple products, taking down firewall, running Windows FixIt - which either won't find the problem or gives me an error saying that the troubleshooter cannot be downloaded at this time, going into the security features to allow programs without valid signatures, trying to install earlier versions of iTunes). It all started when I downloaded the Decemberists new album on my iPhone, and it wasn't downloading it properly so I connected it to my Dell, but some songs still wouldn't DL - also, the newest OS for my iPhone still won't install via WiFi - and so I uninstalled iTunes first, but nothing is helping. And I don't have any security issues (Norton has checked). Any ideas? I'm at my wit's end after 3 days of this. Thank you.
Ok, so after like 4 days of going through all these different issues, I figured out that several programs weren't downloading, and it was an issue with my wireless connectivity messing up the digital signatures, so if you plug in your comp to the modem and delete your temp files, it should start to work!
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Apparently it's an itunes issue. I just tried to update and got the same issue. Called att to activate my iphone 4s and they say they can do the swap but apple is telling them itunes is down atm. So will have to wait
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I have several questions:
1. I ran software update and am up to date. Does this mean that my yet to be activated Boot Camp ap is also up to date?
There are 4 confusing pages of updates listed at Apples website for Boot Camp. I am having a hard time understanding what I need and don't need. For example, what version of Boot Camp do I have? I have Boot Camp Assistant version 3.0.4. Does this mean I have Boot Camp ver 3?
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1. I ran software update and am up to date. Does this mean that my yet to be activated Boot Camp ap is also up to date?
There are 4 confusing pages of updates listed at Apples website for Boot Camp. I am having a hard time understanding what I need and don't need. For example, what version of Boot Camp do I have? I have Boot Camp Assistant version 3.0.4. Does this mean I have Boot Camp ver 3?
You have Mac OS X Snow Leopard, so you are going to use Boot Camp 3 on Windows. After installing Windows 7 on your MacBook, insert the Snow Leopard DVD and install the Boot Camp drivers from here. Then, as the Boot Camp drivers that your Snow Leopard disc contain are outdated, open Apple Software Update on Windows to install the most recent Boot Camp drivers.
D_avid wrote:
2. The printed Boot Camp instructions do not explain the process of using downloaded Windows drivers; the instuctions only refer to drivers on the original disks. I have the original install disks from around mid 2010 but I am sure many things have been updated by now. Wouldn't the best idea be to download and install? But the instructions only cover using the original disks. How do I use downloaded drivers?
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