Software Update not working due to a "networking error"

Hopefully this post is in the correct forum. In trying to run Software Update, I am getting a networking error ("A networking error has occured: time out (-1001). Make sure you can connect to the Internet, then try again."). I can get on the network just fine via Firefox, and my Mobile Me account is syncing to my Address Book and iCal. However, Safari, Mail, and Software Update can't seem to connect. I ran Repair Permissions and Repair Disk (from the 10.5 Install disc), but these did not solve the problem. I also downloaded and ran the 10.5.4 Combo; it appeared to run fine. But subsequently running the Security Update 2008-005 and trying to reinstall Safari failed (both directly downloaded from Apple). Security Update won't let me select the computer hard drive, and Safari tells me that OS 10.5.2 or higher is required (even though I have 10.5.4 installed). I also tried running Software Update from other profiles on the computer to no avail.
Any thoughts as to what is going on here? I'd prefer not to have to reinstall the OS from scratch, but I'm running out of ideas.
Thanks!

Select the clone tool and try a tool re-set.

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Problem description: mac mail not opening, software updates not working, app store not opening. imac osx 10.9.5

Problem description:
mac mail not opening, software updates not working, app store not opening. 10.9.5
EtreCheck version: 2.0.11 (98)
Report generated 1 December 2014 16:51:49 CET
Hardware Information: ℹ️
iMac (21.5-inch, Late 2009) (Verified)
iMac - model: iMac10,1
1 3.06 GHz Intel Core 2 Duo CPU: 2-core
12 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1067 MHz ok
BANK 1/DIMM0
4 GB DDR3 1067 MHz ok
BANK 0/DIMM1
2 GB DDR3 1067 MHz ok
BANK 1/DIMM1
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce 9400 - VRAM: 256 MB
iMac 1920 x 1080
BenQ GL2240 1920 x 1080 @ 60 Hz
System Software: ℹ️
OS X 10.9.5 (13F34) - Uptime: 1:32:17
Disk Information: ℹ️
WDC WD5000AAKS-40V2B0 disk0 : (500.11 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / [Startup]: 499.25 GB (164.03 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HL-DT-ST DVDRW GA11N
USB Information: ℹ️
EPSON EPSON Epson Stylus S22 Series
Canon MX410 series
ASMedia AS2105 1 TB
S.M.A.R.T. Status: Verified
EFI (disk3s1) <not mounted> : 210 MB
Backup (disk3s2) /Volumes/Backup : 999.86 GB (506.24 GB free)
Apple Inc. Built-in iSight
Apple Internal Memory Card Reader 7.95 GB
S.M.A.R.T. Status: Verified
EOS_DIGITAL (disk1s1) /Volumes/EOS_DIGITAL : 7.94 GB (7.83 GB free)
Western Digital My Book 1140 2 TB
S.M.A.R.T. Status: Verified
EFI (disk2s1) <not mounted> : 210 MB
2TB (disk2s2) /Volumes/2TB : 2.00 TB (1.50 TB free)
Wacom Co.,Ltd. CTE-450
Contour Design ShuttlePRO v2
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/Parallels Desktop.app
[not loaded] com.parallels.kext.hidhook (9.0 24217.979618) Support
[not loaded] com.parallels.kext.hypervisor (9.0 24217.979618) Support
[not loaded] com.parallels.kext.netbridge (9.0 24217.979618) Support
[not loaded] com.parallels.kext.usbconnect (9.0 24217.979618) Support
[not loaded] com.parallels.kext.vnic (9.0 24217.979618) Support
/Applications/Toast 10 Titanium/Toast Titanium.app
[not loaded] com.roxio.BluRaySupport (1.1.6) Support
/Library/Extensions
[loaded] at.obdev.nke.LittleSnitch (4052 - SDK 10.8) Support
[not loaded] xxx.qnation.PeerGuardian (1.1.9) Support
/System/Library/Extensions
[not loaded] com.FTDI.driver.FTDIUSBSerialDriver (2.2.18 - SDK 10.6) Support
[not loaded] com.pctools.iantivirus.kfs (1.0.1) Support
/Users/[redacted]/Library/Services/ToastIt.service/Contents/MacOS
[not loaded] com.roxio.TDIXController (2.0) Support
Startup Items: ℹ️
ParallelsDesktopTransporter: Path: /Library/StartupItems/ParallelsDesktopTransporter
WkSvMacX: Path: /Library/StartupItems/WkSvMacX
Startup items are obsolete and will not work in future versions of OS X
Launch Agents: ℹ️
[running] at.obdev.LittleSnitchUIAgent.plist Support
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.adobe.CS4ServiceManager.plist Support
[running] com.epson.epw.agent.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
Launch Daemons: ℹ️
[running] at.obdev.littlesnitchd.plist Support
[failed] com.adobe.fpsaud.plist Support
[loaded] com.adobe.versioncueCS4.plist Support
[loaded] com.barebones.textwrangler.plist Support
[running] com.cleverfiles.cfbackd.plist Support
[not loaded] com.gopro.stereomodestatus.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[loaded] com.oracle.java.JavaUpdateHelper.plist Support
[invalid?] com.tvmobili.tvmobilisvcd.plist Support
[loaded] fi.polar.libpolar.plist Support
[running] fi.polar.polard.plist Support
[failed] xxx.qnation.PeerGuardian.kextload.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist Support
[loaded] com.facebook.videochat.[redacted].plist Support
[loaded] com.google.keystone.agent.plist Support
[loaded] com.macpaw.CleanMyMac.helperTool.plist Support
[loaded] com.macpaw.CleanMyMac.trashSizeWatcher.plist Support
[running] com.macpaw.CleanMyMac.volumeWatcher.plist Support
[invalid?] com.plexapp.helper.plist Support
[not loaded] com.spotify.webhelper.plist Support
User Login Items: ℹ️
Garmin Express Service Application (/Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app)
SmartDaemon Application (/Library/Application Support/CleverFiles/SmartDaemon.app)
SilverKeeper Scheduler ApplicationHidden (/Applications/SilverKeeper.app/Contents/Resources/SilverKeeper Scheduler.app)
Dropbox Application (/Applications/Dropbox.app)
Garmin ANT Agent UNKNOWN (missing value)
Internet Plug-ins: ℹ️
DirectorShockwave: Version: 11.5.7r609 Support
Google Earth Web Plug-in: Version: 6.1 Support
Default Browser: Version: 537 - SDK 10.9
Flip4Mac WMV Plugin: Version: 3.2.0.16   - SDK 10.8 Support
PandoWebInst: Version: 1.0 Support
AdobePDFViewerNPAPI: Version: 10.1.12 Support
FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
DivXBrowserPlugin: Version: 2.0 Support
Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
Flash Player: Version: 15.0.0.189 - SDK 10.6 Mismatch! Adobe recommends 15.0.0.239
iPhotoPhotocast: Version: 7.0 - SDK 10.8
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.0.0 Support
AdobePDFViewer: Version: 10.1.12 Support
GarminGpsControl: Version: 4.2.0.0 - SDK 10.8 Support
JavaAppletPlugin: Version: Java 7 Update 71 Check version
User Internet Plug-ins: ℹ️
fbplugin_1_0_3: Version: (null) Support
Safari Extensions: ℹ️
Open in Internet Explorer
Audio Plug-ins: ℹ️
DVCPROHDAudio: Version: 1.3.2
3rd Party Preference Panes: ℹ️
Adobe Version Cue CS4 Support
DivX Support
Flash Player Support
Flip4Mac WMV Support
GoPro Support
Growl Support
Java Support
MacFUSE Support
MenuMeters Support
Perian Support
Time Machine: ℹ️
Skip System Files: NO
Auto backup: NO - Auto backup turned off
Destinations:
Back Up [Local]
Total size: 0 B
Total number of backups: 0
Oldest backup: -
Last backup: -
Size of backup disk: Excellent
Backup size 0 B > (Disk size 0 B X 3)
Top Processes by CPU: ℹ️
      12% Google Chrome
      12% WindowServer
      4% Dock
      2% Little Snitch Agent
      2% SystemUIServer
Top Processes by Memory: ℹ️
399 MB iTunes
322 MB mds_stores
216 MB Google Chrome Helper
193 MB Google Chrome
155 MB com.apple.IconServicesAgent
Virtual Memory Information: ℹ️
6.64 GB Free RAM
3.51 GB Active RAM
1.36 GB Inactive RAM
1.11 GB Wired RAM
1.91 GB Page-ins
0 B Page-outs

[not loaded] com.pctools.iantivirus.kfs (1.0.1) Support
Un-install according to the developer's un-install instructions.
You do not need to use cleaning programs. They can destroy your computer operation as they may already have done.
CleanMyMac - Uninstall
CleanMyMac2 Un-install
After un-installing, run this program to make sure you got all the pieces.
EasyFind – Spotlight Replacement
Do a backup.
Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J. When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder. Select Library. Then go to Preferences/com.apple.appstore.plist. Move the .plist to your desktop.
Restart, open the application and test. If it works okay, delete the plist from the desktop.
If the application is the same, return the .plist to where you got it from, overwriting the newer one.
Thanks to leonie for some information contained in this.

Mac Book Software Update not working, iTune will not update because of that, iPhone 4 won't connect to iTunes because iTunes is not updated. Mac v.10.5.8, iTunes v.10.5.2, iPhone4 iOS 6

Mac Book Software Update not working (Software Update does not have any new software for your computer at this time), my current MacBook version is 10.5.8.
As a result I can't update iTunes, version 10.5.2 (This software requiers Mac OS X version 10.6.8 or later)
Now when I connect my iPhone 4, version iOS 6 iTunes can't connect to iPhone (The iPhone "XXXXX's iPhone" cannot be used because it requiers iTunes version 10.6.3 or later.)
so in a nutshell can't use iphone 4, because iTune is not updated and will not update because Mac Book is not up to date and will not update either.
Please help.
Thank you
bt465

Welcome to Apple Support Communities
Snow Leopard is a paid upgrade. http://support.apple.com/kb/sp575 Call Apple to buy Snow Leopard. Then, make a backup, insert the DVD and upgrade. When it finishes, open  > Software Update

TS1394 Software Update NOT WORKING (Snow Leopard)

Software Update NOT WORKING (Snow Leopard)
Hi, I am currently using Snow Leopard 10.6 on my iMac. I opened iTunes and was told there was an update available so I clicked the button to download it. This obviously opened up the 'download' screen with blue bar. The blue bar does not move and the message comes up that the download failed. I have tried troubleshooting, but the message I get is that I am not connected to the internet - which I am.
Please help.

Check your iTunes version, it's reporting v10.6.3 here on 10.6.8 and no updates required.
You should be able to download it from here
https://www.apple.com/itunes/

HT1338 Software update not working with snow leopard 10.6.8

When I try to update snow leopard 10.8.6 through the Software update, it launches but crashes with the message Software Update can't check for updates because of a network problem. Software Update can’t connect to the update server. But I do have internet connection. If I try to update from the terminal with the command " sudo softwareupdate -i -r, it tries to connect but end up with connection timed out. I have never able to update my system with software update utility. Does anybody have any suggestion?

Hi,
This reply may seem late but might as well share my findings.
I have the same problems with the software updater for 10.6.8 as well after trying to move on to Mavericks from
OS X Leopard 10.6.8.
Tried the patch as well the listed files to delete and etc but all failed.
Then I noticed the problem was with the software updater complaining that there was a network problem and even though the dignostics was run the results were no network connection exists but Air Port is connected and there is no issue browsing the web.
I took a look at the Wi-Fi settings and noticed that the default locations were going back to an old Wi-Fi network location I had latched on to 4 years ago! I assumed some screw up with the Wi-Fi network software and thus removed all Wi-Fi network associations and locations and reconfigured the Wi-Fi from scratch for my local home Wi-Fi network. After this the software update worked fine and can now download updates. Note that I did install the update patch by Apple though in my first attempt to resolve the problem.
I would consider the possibility of the Wi-Fi software services within OS X Snow Leopard being a bit "buggy".
Deleting all the non used Wi-Fi network associations and clearing or resetting the default location settings helped revive/resolve the no network connection problem with the software updater.
Now can move on to Mavericks...

Software Update not working properly

Hi all,
I have been having problems with my Software Update in that I am getting an error message saying "Software Update could not expand the package correctly". This has most recently happened with iPod Updater 2006-03-23.
This is not much to go on, but do any of you have an idea as to what might be wrong?
Many thanks in anticipation.

Hi Taylor L.
Thanks for the continued support and sorry for the delay in reply. As I said I am more than a bit inept on technical issues so I am afraid I have no idea how to repair my permissions.
Tried all the other fixes and no luck. I did try and run the update from the .pkg files in the trash folder (moved automatically by Updater when it did not work) and when it comes to selecting a destination the hard drive is nowhere to be found (i.e. there is no destination to select!). Here below are the lines from the Console since the last restart:
Mac OS X Version 10.4.5 (Build 8H14)
2006-04-04 21:15:34 +0200
2006-04-04 21:15:35.050 loginwindow[200] FSResolveAliasWithMountFlags returned err = -43
2006-04-04 21:15:37.204 SystemUIServer[216] lang is:en
2006-04-04 21:15:42.428 SystemUIServer[216] device created for en0 / Ethernet
2006-04-04 21:15:42.432 SystemUIServer[216] device created for en0 / Ethernet
2006-04-04 21:15:42.580 SystemUIServer[216] device created for en0 / Ethernet
2006-04-04 21:15:42.583 SystemUIServer[216] device created for en0 / Ethernet
dyld: lazy symbol binding failed: Symbol not found: _GPTuuidType2Human
Referenced from: /System/Library/PrivateFrameworks/DiskManagement.framework/Resources/DiskManage mentTool
Expected in: /System/Library/PrivateFrameworks/MediaKit.framework/Versions/A/MediaKit
dyld: Symbol not found: _GPTuuidType2Human
Referenced from: /System/Library/PrivateFrameworks/DiskManagement.framework/Resources/DiskManage mentTool
Expected in: /System/Library/PrivateFrameworks/MediaKit.framework/Versions/A/MediaKit
Apr 4 21:16:56 Frank-ONeills-Computer crashdump[305]: DiskManagementTool crashed
Apr 4 21:16:56 Frank-ONeills-Computer crashdump[305]: crash report written to: /Users/frank/Library/Logs/CrashReporter/DiskManagementTool.crash.log
Thanks again for the help!

Apple Software Update Not Working

I cannot get Apple Software Update to work on my Windows XP Pro system. It simply says that new software was found but it did not specify which Apple software needs to be updated. I am using iTunes, QuickTime, and Safari. Any help appreciated!

The latest version numbers (at the time I'm making this post) are:
iTunes 10.6.3.25
QuickTime 7.7.2
Safari 5.1.7
If you're behind on any of those, try updating using installers downloaded from the Apple website:
http://www.apple.com/itunes/download/
http://www.apple.com/quicktime/download/
http://www.apple.com/safari/download/

Software Updates Not working...

I've recently started using macs (circa 2007) since intel started providing processors. This summer, I purchased an old (very) Power Mac G4 450mhz... now I have tiger running on it very nicely. However, I'm using an i.Tech Bluetooth V1.2 USB dongle to connect my wireless apple keyboard and mouse. All's well and good... till...
I boot in Mac OS 9, which I need to use because I have a very old software package that helps me with scientific calculations relating to enzyme Kinetics... but for me to boot into os 9 i need to connect a USB keyboard and mouse. This is because I don't have OS 9 drivers for the i.tech dongle.
Now another problem - when in OS 9 I cannot do software updates, and when I connect the USB bluetooth dongle it requests to connect to the internet to find software to make the dongle work... when I run either a software update, or connect a new device and Mac OS 9 requests to hunt for drivers online i'm given the following message:
"Software update is not able to connect to the Internet. Please check your configuration and try again"
I only have this problem when using OS 9's software update facility... web browsing is fine.
I was wondering if anyone knew how i could fix this software update issue? (is apple even running the OS 9 update servers...?) And also, does anyone know if the iTech USB V1.2 Bluetooth dongle work in OS 9?
Thank you soooo much

Although you're right, it does relate to OS X, I thought i'd check it out anway. It states the issue may be a problem due to being connected via a proxy...
I'm just on a basic network - my cable modem is connected to a router, and my mac connected to the router..
Thanks for your help anyway
Hopefully someone else can shed some light...

Why does the software updating not work

My system refuses to perform a software update. It starts to scan, then only displays a very short blue section on the progress display and then finally quits by refereing to an apparent network problem. However, network checks show that everything is OK.
Any ideas what it couod be or how to overcome the problem?
At the same time, also Safari plays up. When changing websites, in many cases they either don't open or it takes a very long time to start opening. When I disconnect from WLAN and then reconnect, the pages start to load.

Many thanks.
Itunes can not update due to an Invalid signature
That one suggests the installer is getting damaged during the download via Apple Software Update.
Try instead updating your iTunes using an iTunesSetup.exe (or iTunes64Setup.exe) installer file downloaded from the Apple website:
http://www.apple.com/itunes/download/

Can't connect to Software Update not working

My Software Update is no longer working (it just suddenly stopped). When I try to launch it, I get
Software Update can't find the update server. Make sure you're connected to the Internet, then try again. Software update can't check for updates because of a network problem.
I'm then given the option to run Network Diagnostics. When I do, I get the following:
Cannot connect to server - Network Diagnostics was able to connect to the Internet, but not to the server "su.local" This could be caused by problems with the server, or an Internet problem between this computer and the server.
I've been manually updating OS updates, but not sure I'm getting all the ones I need.

Hello and welcome to the discussions. The server "su.local" sounds like your home network. My Software updates (10.5.6) come in on ports 80 and tcp port 6. Perhaps you have your computer accessing a local server first before it reaches the net.
Just a thought...

Software-updater not working

Hi
Has anyone experienced that the software updater is not working
I tried already a combo updater and repairing permissions .The updater isn't working.
'time-out code 1001' . 'Your network isn't working properly . '
My internet-connections works fine! Mail and Safari and Explorer no problems.So where do I have to look for a solution
Thanks

It's possible that Apple's servers are busy. This sometimes happens when new updates are made available and during maintenance. Try using Software Update later today or tomorrow and see if there's any change.
Good luck.

Software Update Not Working - Stuck at "Checking for New Software"

Hey Everybody,
I have recently been experiencing problems with my Software Update. After I open it, it gets stuck at the screen and times-out after a while asking me to check my network to see if I'm connected to the Internet. My internet is working fine yet the Software Update is still not working. I have tried removing the Software Update pdlist and trying to change the cache.db yet nothing is working. I have run the verify disk and repair disk utility with no result. Anyone got any other ideas other then a clean install?

See if the following fixes the problem:
Fix for Software Update
See Troubleshooting Automatic Software Update in Mac OS X.
Delete the following files:
/Library/Preferences/com.apple.SoftwareUpdate.plist
/Home/Library/Preferences/com.apple.SoftwareUpdate.plist
/Home/Library/Preferences/ByHost/com.apple.SoftwareUpdate.xxx.plist
"xxx" is a number.
/Home/Library/Caches/com.apple.SoftwareUpdate/ (delete entire folder)
Message was edited by: Kappy

Software update not working, Ahaaaaaa

When I try to use software update on my mackbook, I get this message;
'Software Update can’t connect to the update server. Make sure you’re connected to the Internet, and then try again.'
I have checked my Internet is connected. It is OK, just to be sure I tried a wireless connection, also OK, Internet connection is working fine. I have had this problem for three days, any advice would be appreciated. I have manage to download via this web site but not from Software update, is it still in use? could that be my problem.
MacBook, Mac OS X (10.7.3)

Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of this exercise is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login. Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. The instructions provided by Apple are as follows:
Be sure your Mac is shut down.
Press the power button.
Immediately after you hear the startup tone, hold the Shift key. The Shift key should be held as soon as possible after the startup tone, but not before the tone.
Release the Shift key when you see the gray Apple icon and the progress indicator (looks like a spinning gear).
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem(s)?
After testing, reboot as usual (i.e., not in safe mode.)

Software Update not working

On my Mac Mini Software Update is not working as expected. I have this machine setup with multiple accounts and my kids accounts are very limited so they can use the computer safly while I am not home. My account has admin permissions. When I log into the computer and run Software Update it finds many (11) updates. I click install all and go do something else. I come back about 20 mintues later and found the system sitting at the "login" screen. I thought great it finished. Then I thought that was way to fast. So I log in and run Software Update again. You guessed it the same 11 items need an Update. So now I try and update them one at a time. I successfully updated a few items. Then I thought let me update the 4 items that require a reboot at one time. I started the update and left the machine alone for a while. I came back to the system saying I needed to restart. I clicked on OK. The system then said that it couldn't log out because "Software Update" was running. I could not do anything at this point except hold the power button in until the system powered down and I could then restart it.
To me it seams like a problem with the multi-user setup. Does anyone have any thoughts?
Thanks,
Scott

This did not solve the problem. I repaired disk permissions and deleted all the SoftwareUpdate ".plist" files found in the link. I restarted the Mac Mini. When I tried to run the Software Update for everything it still died. I then ran each update by itself and it worked fine so my system is up to date. However, I suspect the problem will reappear the next time Apple releases many updates together.
I guess I need to figure out the best way to contact Apple directly. And thanks for the info you provided.

ITunes update not working due to Bonjour

I'm trying to install the latest update for iTunes, and I keep getting an error message saying something like "the feature you are trying to use is on a network..." (can't remember the rest) and basically it's asking me to choose another location that bonjour.msi is in. The folder is right, the program is there, and it's still not working. As a result, I can't finish the update, I can't access iTunes from my start menu or any icons (I literally have to right click an mp3, hit open with iTunes, and then have it open from there). My iPod is still syncing, but it's not even recognizing my iPhone because it also gives me an Apple Mobile Device Driver error, which I assume is connected to the Bonjour issue, but maybe it's not. HELP. I have already installed the latest version of Bonjour Print Services like I saw in a recent Bonjour thread, but that did nothing for me AT ALL. I'm getting very frustrated with the entire thing because I haven't deleted a thing or changed anything about my computer, and this update is making me beyond angry.

Me three....what's up with iTunes tonight, is there a server problem? Anyone called Apple???

Software Update not working due to a "networking error"

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