Software update notification not working

Hello
I'm having issue with the software update notification not informing me of updates to downloaded apps. I've open the software app button but no notices on the bottom. The only way I can update is to go to HP app site and press update button on app page. I'm still unable to backup manually or automatically. The Touchpad has never been backed up. I checked with HP two weeks ago and they confirmed that backup has never been done. I've tried to erase backup but error window says I have no internet connection and cannot not erase backup on profile. HP say they are checking on solution but no reply since contact. Are the issues related? Touchpad 32gb Wifi believing it has no Internet connection so unable to backup and unable to check if app updates are available. This is my second Touchpad (first one had cracks on speakers and headphone jack returned to Amazon) and the first one had no issues with backup or software notification. I've done restarts and complete reboots. Issue remains.
Post relates to: HP TouchPad (WiFi)

Have you installed any "homebrew" apps? This could be causing an issue.
I have checked you HP webOS account and see that you have never backed up to the account with you current Touchpad. I see your original device was backing up okay as you have stated.
You can download and run HP webOS doctor for this device. This can be downloaded from http://ws.hpwebos.com/webosdoctor/sorry.htm, enter you device serial number. You may want to create a new HP webOS account to try after the ROM reload. If this works alright then try logging into your original account again. You may be able to restore your data again.

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