Software update problem-- phone won't turn on
I just installed the software update on my iphone and now it won't start up properly-- it keeps beginning the startup, the apple logo appears, and then it appears to short out, shut down, and then starts again... and again... and again. Suggestions?
Hi Princessfee82,
Welcome to the support community!
Was the software update interupted at all? Was it a wireless update?
Could you please try connecting to a power source and try removing and reinserting the battery again? When you do this, is there any change? Do you see any LED light on the BlackBerry Z10 smartphone?
I look forward to your response.
-FS
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Software update and phone won't switch on
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Hi Princessfee82,
Welcome to the support community!
Was the software update interupted at all? Was it a wireless update?
Could you please try connecting to a power source and try removing and reinserting the battery again? When you do this, is there any change? Do you see any LED light on the BlackBerry Z10 smartphone?
I look forward to your response.
-FS
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.
Click Solution? for posts that have solved your issue(s)! -
Software update now phone won't synch!!!
Hi!
Can anymore please help me!
So i have the latest iPhone 5S, it stated it needed updating in software, so I updated it to iOS 7.1 today, but not via my itunes, it was just updated on the phone.
The software updated without any problems at all, but when I have gone to link it to my Macbook, it has stated that it is unable to start synching, this has happened every time, has anyone else had problems with this!
Thank You!!!!Actually, it would explain why the battery depletes. If the device is constantly trying to search for the network it will run the battery down quite quickly. I'm skeptical that the sim card will fix it since Verizon doesn't use a sim card in the US. The sim card is only for international roaming. I don't know what happened during the update but you may need to reload the OS on the device.
And, "POS?" I've had my Z10 since launch day and love it.
1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you! -
just updated my iPhone 4s to ios6, now my phone won't turn back on. The apple logo comes on and sits then shuts off. Then comes back on and just sits.I have held down the home button and on/off switch several times to reset, but same problem persists.
Place iPhone on Wall Charger for at least 10 minutes. Then keep on charger and Reset, hold both home and power buttons until the iPhone begins to start, this can take about 20 seconds of holding both buttons while on charger. If still problem, open iTunes 10.7 on computer, connect iPhone to computer with USB Cable, hold both home and power buttons for about 20 seconds until iTunes recognizes iPhone in Recovery Mode, then click Restore button of iTunes. If still problem, try DFU Mode Restore, here are the steps. Open iTunes on computer. Connect iPhone to computer with USB cable. Hold both Home and Power buttons, after exactly 10 seconds release the Power Button, keep holding the Home button until iTunes recognizes iPhone in Recovery Mode, usually about 20 seconds time. If the iPhone screen is black, blank this is DFU Mode. Click the Restore button of iTunes. DFU Mode can be difficult to enter sometimes, just keep trying. DFU Mode is a black, blank screen with iTunes saying Recovery Mode. If still problem and there is Warranty or AppleCare make Genius reservation and take to Apple for resolution.
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Android 5 update, battery died now phone won't turn on on xperia z1
I started the lollipop update but my phone battery died halfway through. The phone now won't turn on. It did start charging, but now won't charge. It won't talk to my computer, it keeps saying USB not recognised and that it has malfunctioned. I have tried pressing the power button and volume buttons but not working. Tried the reset button, but it's not working. Phone won't turn on at all.
Performing a software repair using PC Companion.The process will erase all internal memory.You might need to charge your device for about 1-2 hours before so the device has at least 60% battery.
Make sure the device is not connected to computer or laptop and turned off (sometimes you have to press power button and volume up until the device vibrates 3 times or on some devices you have to press the small button near the SIM tray or on the back of the device).
Open PC companion->support zone->phone/tablet software update->repair my phone/tablet blue highlighted.Follow the steps given,do not connect your phone until prompted to press volume down while plugging USB cable. If PC companion does not start the repair process, you might need to run it in compatibility mode with Windows 7 (in some cases XP).
All we have to decide is what to do with the time that is given to us - J.R.R. Tolkien -
Updated my iPhone 5s to 7.0.6 and the phone won't turn back on.
Phone won't turn on after Apple update 7.0.6. Any ideas of the problem and solution?
Did you already try to reset the phone by holding the sleep and home button for about 10sec, until the Apple logo comes back again? You will not lose data by resetting, but it can cure some glitches.
If this does not work, try to connect in recovery mode, explained here:
iOS: Unable to update or restore -
I updated my phone to ios7 and it told me to connect to iTunes. When I did the phone said it needed to be restored. I did this and then iTunes said it can't be as it isn't eligible so now my phone won't turn on. Help please!
You can try to restore it via recovery mode as show in the link below:
http://support.apple.com/kb/ht1808 -
I have iphone 4 and the software is ios 7.0.2. I am facing problems with my phone. Since the last software update my phone has started giving problems. like it hangs sometime when i recieve an incoming call. The carrier status bar shifts down a bit and sometimes it vanishes automatically. I,m confused.
Secondly i have an update IOS 7.0.4 waiting in my Software Update menu. I have tried so many times to update my iphone but it always fails to update the IOS 7.0.4. Any body suggest anything regarding thisWow. Lots of help. Thanks apple
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My iphone 3GS was updating to iOS 6. It stopped updating halfway through the process. Now my phone won't turn on. Endless bootloop.
Hello Apple, is there anyone out threr?
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I updated my phone to IOS 8.2. Now my phone won't turn on. I tried to reboot but it won't reboot
The first two approaches is reboot by holding both the power and home buttons until the apple logo appears. If that does not work, then the second, and more drastic approach is to use the recover mode to connect to the computer running iTunes per http://support.apple.com/kb/HT1808 and summarized as:
But note you will need a backup of your content as the recovery mode erases all content and settings. -
HT1688 did updates on apps now phone won't turn on
Did an update on my apps and now my phone won't turn on. I have held doen the on/off button, I get nothing. Tried charging it and I get nothing. The phone was at 96% charge before this happened. Please help.
Try a hard reset:
Press and hold the Wake / Sleep button AND the Home button at the same time, keep them both pressed until the Apple Logo appears, this can take 10 seconds or more, ignore the swipe to shutdown message. -
My phone won't turn on. The update failed when plugged into the computer and now it wants to restore it to factory settings. I don't want to lose everything. What do I do?
Hi,
With your iPhone plugged in can you see the Summary window?
You may be able to restore from backup, if you have backups on your computer.
If not, maybe you should try Recovery
Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support -
I bought a new 5s and its front and back camera are not working, showing black image. My phone is IOS 7.1.2 updated, and some one insisted that its is software updation problem, and can be resolved by updating to IOS 8. Kindly suggest.
I have the same issue on my iPhone 5s
I've closed the app and re-booted the phone several times but it did not resolve the issue.
Upgrading to iOS 8.0.2 did not resolve it either.
Erasing the iPhone and restoring from a backup did not resolve it.
I'm not sure what else to do. -
I bought a new iPhone 5s and its front and back camera are not working, showing black image. My phone is IOS 7 updated, and some one insisted that its is software updation problem, and can be resolved by updating to IOS 8. Kindly suggest on this. Will this resolve my issue?
any advise..?
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