Software update recovery mode
Tried updating the software on my iphone 4 and now its stuck on recovery mode asking to restore my phone to factory settings. How can I bypass this? I don't want to lose the data, etc... Made the mistake of never backing up my phone. Please help!!!
Hello, yp santosh.
Thank you for visiting Apple Support Communities.
Here are the steps that I would recommend going through when receiving this error.
iTunes for Windows: iTunes can't contact the iPhone, iPad, or iPod software update server
http://support.apple.com/kb/ts1814
Cheers,
Jason H.
Similar Messages
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I have ipad mini 32gb. I updated to IOS 7.1.2. Since then ipad keeps shutting down and rebooting to the apple logo. It happens so many times I cannot use the ipad. I have tried factory reset and reinstalled software in recovery mode. Ipad is only 1 1/2 years old and in great condition. Is there anything else I can do besides soend $200 to fix it?
Sounds like a hardware issue to me going by the CRC error you mentioned. I'd make a Genius Bar reservation (you'll need your Apple ID) if you have a nearby Apple Store and get it evaluated. The evaluation is free but repair/replacement could incur other charges.
Genius Bar reservations:
https://www.apple.com/retail/geniusbar/ -
IOS 7.1.2 update = recovery mode
I just updated my fully charged iPhone 5S with at least 4 GB of free memory to iOS 7.1.2 via the internal software update function.
Suddenly my iPhone 5S is in recovery mode. I never did any jailbreak or hack whatsoever!
Any ideas?I have similar problem, after clicking the update, it says that I have to connect to iTunes. After connecting the iTunes, the iTunes doesn't not recognize the phone and I have to restore my phone. However, after clicking 'restore iphone' and the connection to software is stalled and now still have problems with connection. Fyi, I have checked the wifi and internet connection, all seems OK and good.
it almost 4 hours now, I cant use my phone to make phone calls or checking emails.
what should I do? -
IOS 6 update/recovery mode HELP!?
I downloaded the new IOS 6 on my Iphone 4 and it restarts and then comes up with a itunes icon with a usb below it. So I plug my phone in the computer and itunes pops up and then it says " Your phone could not be updated because it is in recovery mode and then it says to recover it below but I dont remember when I recovered it last so now my phone is frozen!! What do I do?
Upgrade iTunes to the latest version available and reboot your computer
Download the iPhone Firmware ios 6 manually
Hard rebooted the iPhone (press and hold both home and the power button until an Apple logo appears)
Popp the sim card out
Connected the iPhone to your computer and when iTunes is telling it has detected a device requiring a recovery option click restore and select the downloaded firmware
When the iPhone rebooted having successfully applied the firmware re-inserted the sim card, wait for the iPhone to tell you it was activated
I hope this will help you. -
HT4623 ios7 update = recovery mode. How can I retrieve my photos?
My iphone 4s is in recovery mode after attempting to install ios 7. Itunes on my laptop says that the phone needs to be restored. I would really like to retrieve my photos and videos before it restores. Is this possible? Help, please!
No. At this point all data on your phone is gone.
However if you backup, then you can restore to the backup after your phone restores.
also if you've been importing your pics to your computer, you can sync them back using itunes. -
I forgot my password and am trying to reset my ipod, but it won't work.It says that my ipod is in recovery mode and that I must restore it. I click ok, and then click on restore and update. Then it says connecting ipod software update server and a screen pops up with ipod software update on the top and iOS 5.1. It lists a bunch of stuff this update contains and on the bottom it says next, which I click and nothing happens, it just goes back to the ipod restore page. Help, what am I doing wrong?
This device is not eligible for the requested build (Also sometimes displayed as an "error 3194")
Update to the latest version of iTunes. Mac OS X 10.5.8 (Leopard) users may need to download iTunes 10.6.3.
Third-party security software or router security settings can also cause this issue. To resolve this, followTroubleshooting security software issues.
Downgrading to a previous version of iOS is not supported. If you have installed software to performunauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. Uninstall the unauthorized modification software from the computer.
Edit out the "gs.apple.com" redirect from your hosts file, and then restart the computer for the host file changes to take affect. For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart.
Avoid using an older or modified .ipsw file. Try moving the current .ipsw file (see Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations), or try restoring in a new user to ensure that iTunes downloads a new .ipsw. -
Okay, so I got an iPod touch, 4th gen, 32gb, brand new and running perfectly fine two years ago. Used it for about six months, lost it, and finally found it again a month ago tucked away in my recliner. It was as dead as a doornail, but I had it charged up and ready to go in a few hours.
So I wanted to get a special app for my iHome, as well as spend all of my accumulated iTunes cards that were previously useless due to the fact that I had lost my iPod for a year and a half. The app store said I had to update to the current software to download anything new, so I did just that about half an hour ago, updating to the latest version of iTunes and downloading the new software for my iPod like I was supposed to.
Only when I applied it to my iPod, it went into Recovery Mode as expected, but I can't restore it! I've made sure there's no extra USB attachments in it, my firewalls are currently down to get around this stupid thing (just turned them back on because it wasn't working), and feeling like I just let all this money slip down the drain.
If you have any relevant advice, please help! I'm running on Windows 7 with the current version of iTunes (64 bit). Help!Unable to contact the iOS software update server gs.apple.com
Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software and ensure that communication to gs.apple.com is allowed. Follow these stepsfor assistance with security software.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow theadvanced iTunes Store troubleshooting steps to edit the hosts file or revert to a default hosts file. See "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information."
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service. -
my ipod generation 5 will not come out of recovery mode. i was simply updating my software and this happened. it will not let me restore it comes up with and error. please help, thanks.
Hey erinoneill24,
Thanks for using Apple Support Communities.
Sounds like you can't update your device. You don't mention an error that it gives you. Take a look at both of these articles to troubleshoot.
iPod displays "Use iTunes to restore" message
http://support.apple.com/kb/ts1441?viewlocale=it_it
If you can't update or restore your iOS device
http://support.apple.com/kb/HT1808?viewlocale=de_DE_1
If you started your device in recovery mode by mistake, restart it to exit recovery mode. Or you can just wait—after 15 minutes the device will exit recovery mode by itself.
Have a nice day,
Mario -
I tried to update my ipod touch software by syncing with itunes and it put the ipod into "recovery mode". Seems like the only option is to restore? Is there a way to get it out of recovery mode?
No.
Once the Device is asking to be Restored with iTunes... it is too late to save anything...
To minimise loss... Connect to iTunes on the computer you Usually Sync with and Restore from the most recent Backup...
http://support.apple.com/kb/HT1414
Restore from Backup
http://support.apple.com/kb/ht1766 -
I tried to update software on my Iphone 3 from Itunes after i managed to sync phone to laptop but then i had a message (error 1015) after completing saying itunes has detected an iphone in recovery mode, i am now unable to do anything with my phone, please help!!
You generally get that error code on a jailbroken phone ?
If it is Jailbroken then I am afraid you will get no help here. -
After attempting to update to ios 7, my iphone is stuck in recovery mode and will not connect to the itunes software server. I have already tried the resetting with power swich and home button and plugging into computer but it says the "iPhone software update server cannot be contacted." I am locked out of my phone. Does anyone have any idea how to resolve this issue and get the phone working again. I will add that I am now trying to restore it on a different computer with a lower version of itunes, but the computer that it initially happened on had the updated itunes and gave me the same result ... nothing. Thanks for your help in advance.
Try going to recovery mode as described here. You may have to try this more than once to succeed.
Use the original iTunes that the iPhone synced with.
http://support.apple.com/kb/HT1808 -
I was loading the latest software update to "fix bugs and security issues" and my phone went into "recovery mode". I've never seen this before. I plugged it into iTunes as shown on the screen of my phone and it says "Iphone in recovery mode detected" and suggested resetting the phone to factory settings. I don't want to lose all my data so is there another way to fix it? All help will be appreciated!
Sorry, whatever data you had on your phone has been wipe off already, since your phone is in recovery mode.
You will need to restore your phone. Then if you have a backup, you can choose that backup to restore from, if you have no backup, your only option is to sync contents from iTunes. -
I have an IPhone 4 which I just updated with the latest software, which put in it in Recovery Mode. It has the picture of the plug with ITunes, I downloaded it now its saying its in Recovery Mode, how do I save all of my previous data without Restoring?
I updated the phone before backing it up on iTunes, now the update wanted me to connect the phone with iTunes and it says the phones in recovery mode and it must be restored before its used with iTunes. I go to click restore and it says it will reset it to factory default and I'll lose all my current data. I have all my sons pictures and videos along with this notes. I can't lose all of this data! Please help!You have to restore the iPod, no ifs, ands, or buts...
After iOS is installed you will be asked if you what to set it up as a new iPod or if you want to restore from a backup.
If you have a good backup you can restore that and you're good to go.
If you don't have a good backup, then you end up with a "clean" iPod.... -
I tried to update my iPhone 5 this morning with the new software update. Now my phone won't turn on. When I plug into iTunes, it says that my phone is in recovery mode and that it needs to be restored to factory settings. Is there a way to fix this without losing my settings? Why would this happen on a software update?
Zach Doody wrote:
itunes says i cannot update the phone as it is in recovery mode.
That is not what it says. Read the message again. It's telling you it has detected an iPhone in recovery mode and it must be restored.
Restore it. You don't have a choice at this point. -
There was some updayts for my iPad 4 automatically downloaded. After installing it, the iPad began to restart itself every few minutes.
I tryed to update my iPad using iTunes. After connecting to MacBook Pro, where is installed all latest software, iPad is recognised as "iPad", Serial Number: n/a. iTunes run recovery mode, trying to restore iPad firmware, and in the end unknown error occured (3). Tried many times, not results. And now iPad stays only in recovery mode, can't switch it off. How can I solve this problem please?When I restart my iPad the connect to iTunes comes up and stays on until it shuts down again, I have read a report from Apple support suggesting I reinstall iTunes so I might try that again and also your suggestion which i shall also try, but thanks again - rg1547
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