Software Update reports bundled apps cannot be updated because they are associated with a different Apple ID

New MacBook Pro 15" Retina arrived today.
Software Update reports that updates are available for iPhoto and iMovie, bundled with purchase.
However, when UPDATE is selected, the error message
"You have updates available for other accounts.
To update this application, sign in to the account you used to purchase it."
I am the initial user and have no other account.

Any chance you had a different Apple ID with an earlier Mac and then it got migrated to your new MBP?
When you registered new MBP did you use the same Apple ID?

Similar Messages

I just got an iPhone 5S, now when I try to use my old iPad the apps won't work because they are syncing with my new phone. Can I have the same account for an old iPad and a new iPhone?

I just got an iPhone 5S, now when I try to use my old iPad the apps won't work because they are syncing with my new phone. Can I have the same account for an old iPad and a new iPhone?

Connect your iPad to iTunes on the computer you usually Sync with and “ Check for Updates “...
If an Update Appears Install it... if not... you are up to date for your particular Device...
See the Using iTunes Section Here...
How to update your iPhone, iPad, or iPod touch
Make sure you have the Latest Version of iTunes (v11) Installed on your computer
iTunes free download from www.itunes.com/download

Error message in .docx : 'Open XML file cannot be opened because there are problems with the contents. Details Unspecific error Location: 2'

I have put a lot of work into a docx document on my Mac, but now can't open it as it gives the error message: 'the Open XML file cannot be opened because there are problems with the contents. Details, Unspecific
error, Location: 2'
When opening the original file the message said: 'this file contains word 2007 for Windows equations' etc. but I managed to track changes fine, and saved, closed and re-opened it numerous times without problem. Some graphs seemed moved, and various formulas
were illegible, but no other weirdness was observed.
I have microsoft 2008 installed on my Mac OS X version 10.6.8.
I've tried to fix it using various solutions suggested here, but am afraid am too IT illiterate to have had any luck, please help I'm new to all this!
I've uploaded it to https://www.dropbox.com/s/hkw9k6lyihzoxpc/SittwayPauktawSQUEACREPORT_KD%2BCH.docx

Hi,
This issue is related strictly to oMath tags and occurs when a graphical object or text box is anchored to the same paragraph that contains the equation.
Please use the "Fix it" tool in the following KB article to resolve the problem. See:
http://support.microsoft.com/kb/2528942
Hope this helps.
Regards,
Steve Fan
TechNet Community Support

The file .docx cannot be opened because there are problems with the contents in sharepoint document library

I created a site and created a document libarary and assigned a word document as a content type . I have written a workflow to create a new document . The workflow is working fine and all the document is getting created and values are getting stored
in it .
As per my requirement I am saving the above site as site template .
After that I am creating a new site based on the above site template , Its getting created and I started the workflow , its working fine and the document is also getting created .
The problem is I am getting error while opening the word document
Error - The file filename.docx cannot be opened because there are problems with the contents .
Details - No error details availble .
Indresh

What are you doing within the txt document? Is it general text and string based items, or have you something more elaborate going on?
An older discussion here elaborates a bit more on the dotx vs docx side of things.
http://social.msdn.microsoft.com/Forums/en-US/de1b5ff9-ea6d-460c-a707-8c28acd4906f/error-opening-office-open-xml-file-when-using-sd-workflow-to-create-item-in-document-library?forum=sharepointcustomizationlegacy
Steven Andrews
SharePoint Business Analyst: LiveNation Entertainment
Blog: baron72.wordpress.com
Twitter: Follow @backpackerd00d
My Wiki Articles:
CodePlex Corner Series
Please remember to mark your question as "answered" if this solves (or helps) your problem.

File cannot be opened because there are problem with the files

Hi
My program reads the data from file uploaded into SharePoint 2010 and massage with the list information. It finally creates a new document and prompt the end user to save it. When user opens the saved document it consecutively prompts with the below two message
How to turn off this warning messages? When I re-save this document with different name and open it again (any number of times) then the above messages
stops prompting. I want these messages should not appear even in first time as well. I tried to add these document on trusted location and also removed the protection settings but it does not help. Is there any setting requires to suppress these warning messages?
Any help will be greatly appreciated.
Best Regards,
Imran

Hi Imran,
your document is damaged. Pls try opening new and fresh documents
http://social.technet.microsoft.com/Forums/sharepoint/en-US/921c57a4-6120-419d-a612-07d4826eebcb/the-file-cannot-be-opened-because-there-are-problems-with-its-contents?forum=word
Please remember to click 'Mark as Answer' on the answer if it helps you

This apple ID cannot be used for MobileMe Sign in with a different Apple ID

When I try and use my Apple ID to setup the free find my account on MobileMe I get this error after I hit the OK on the pop that reads Terms of service have changed.
"This apple id cannot be used for MobileMe. Sign in with a differant Apple ID"
I can see the TOS page behind the pop up box my Apple ID is valid
Any Suggestions
Thanks
Dennis

I'm having the same issue with my iPad. I also used to have MobileMe, but cancelled. I seem to have two Apple ID's with the same email address. One Apple ID is not an email, the other Apple ID is my email address. They have different passwords and I can manage both. My iTunes Store one is the one without the email address. I had to use the email address Apple ID for Game Room.
I am in Live Chat Support with Apple right now.

Downloaded a program and now all of my programs are in adobe reader and I cannot open them because they are not supported for Adobe reader

When I downloaded a program, it wouldn't open, so I tried to convert it to Adobe reader, now my main browser, Firefox is in the Adobe reader program with others and i can't close Adobe reader, and I can't open any of the other files because they cannot run in Adobe.

When I downloaded a program, it wouldn't open, so I tried to convert it to Adobe reader, now my main browser, Firefox is in the Adobe reader program with others and i can't close Adobe reader, and I can't open any of the other files because they cannot run in Adobe.

TS1702 I think I updated too many apps at once and now they are ALL waiting. How do I fix that?

All my apps are waiting. How do I break out of that status?

Try update using iTune (computer) and sync to iPad.
http://i1224.photobucket.com/albums/ee374/Diavonex/Album%201/47e895d853a70f226f0 e254ed8bca59f.jpg

Workflow created documents gets error "File ... cannot be opened because there are problems with the contents"

I have a list that when an item is changed a workflow kicks in and checks if certain fields are checked. Depending on which field word and excel documents are created in another document library.
Now this worked perfectly in my Sharepoint 2010 environment, but after moving the site to Sharepoint 2013 this particular workflow doesn't seem to work anymore.
I've tried to create the whole thing from scratch but still the same issue.
The issue is the same even if using the default content type, or trying to open the document using Explorer view. I've also tried recreating the function in a different site without 2013s visual upgrade without any luck. It's like something have changed
in the architecture.
So does anyone have an idea to why workflow created documents don't work anymore?

I don't think the issue lies with SharePoint. Do you still have your 2010 environment around so that you can test and see if the issue appears? Seems to me that the Word global template has got corrupted. I have faced this issue in the past but that was
under entirely different circumstances. Anyhow, I renamed the normal.dotm file and it helped resolve my issue. I am not 100% sure if it will work for you as well, if you want you can give it a try.
Refer to the below link:
http://support.microsoft.com/kb/918429
Exit Word.
Click Start
Collapse this imageExpand this image
In the Start Search box, type the following text, and then press ENTER:
%userprofile%\appdata\roaming\microsoft\templates
Right-click Normal.dotm, and then click
Rename.
Type Oldword.old, and then press ENTER.
Close Windows Explorer.
Start Word, and then open the document

HT201079 Buy app with acct X, then setup acct Y as shared and swithc a device to use acct Y. No you cannot update app because it was "purchased with a different account" even though they are shared

Prior to Family Share we had devices sharing a common account for purchases
We setup Family share an switch the App Store account on some devices to those shared accounts
Now when we try to update existing apps it refuses stating that they were purchased with a different account
Well yes they were, but it is a shared account.
Do we really need to un-install all apps, loosing any data, then reinstall using the shared account ?
If so I think Family share is a non-starter.

How to turn your computer into a Virtual (Personal)Router.
Our hotel the Grand Oasis Cancun provided internet for only 36 hours and you could only use it on one device which comes to my next option as using your Laptop as a Personal Router to broadcast WiFi to any devices near your computer. Our room was on the Second level of the Pyramid at Grand Oasis and I was able to access it while at the VIP lounge below our room. Before our supposedly free internet service ended.
I attempted using the hotel next door since I was getting a good signal from the Omni Hotel. They offered complimentary 24hr internet access using your browser as a way to track your use. Once you find the signal of the Omni it will open your browser I used Google Chrome, after it opens you go threw a few simple steps and your ready.
I learned that after the 24 hours are up all you have to do is disconnect from their network, just run Ccleaner(free program) then find the Signal of the hotel and you will be given another 24 hours. What Ccleaner(<--download there) does is clears anything attached to your browser ie cookies temp files etc. it cleans your browser history giving you a way of not paying for the hotel fee of internet and giving you free WiFi. this is only if you are next to the Omni hotel :).
What you need to download to turn your computer into a hotspot need to say is this little easy to use program Virtual Router. Once it has download test at your home to make sure it works with you devices. This will work with Tablets, Phones and other computers that cant find the Omni WiFi signal. Your welcome. To use it, is simple. Open program>make a password>select WiFi and start VR.

How can I permanently delete old apps because they are against my old email address so I can update them

can anyone help please how do i permanently delete apps from the cloud because they are against my old email address? if i hold them down until they wiggle then try to re-install them they are showing with the cloud next to them, i.e its the old app that is against my old email address. ive tried everything ive hidden some apps that i dont use anymore because they keep popping up but there are some that i still use but can not update. iphone6 plus.

ive done it. I went through to an iOS technician and he told me how to do it. Sooooo pleased

How do I update the iMovie with a different apple id, How do I update the iMovie with a different apple id

I recetly purchased a 2012 MacBook Air. I registered it under my apple id. Everything works just fine however when I try to update the version of iMovie and iPhoto it says that I can't update them b/c they are registered under a different apple id. I tried to delete the apps however was unable as it required me to put in the other apple id.
Can anyone assist me with this issue?

Hey jmistretta1!
Here is an article that can provide some guidance for this issue:
Apple ID: If you forget your password
http://support.apple.com/kb/ht5787
If you know the answers to your security questions
Go to My Apple ID (appleid.apple.com).
Click "Manage your Apple ID", then click "Forgot your password?".
Enter your Apple ID and click Next.
Select "Answer security questions" as your authentication method. Click Next.
Select the birth date associated with your Apple ID, then click Next to begin answering your security questions.
After answering your security questions, you will be asked to enter and confirm your new password. Click Reset Password when done.
Additional Information
Refer to the Apple ID Support page if are unable to reset your password using the steps in this article.
If you know your Apple ID password, you can choose to change your Apple ID or change your password.
Thanks for being a part of the Apple Support Communities!
Regards,
Braden

Files cannot access because they are used by another process

I am trying to delete some files in:C:\inetpub\wwwroot\my_site\Under my_site, there are many files and folders, including bin folders which has some .dll files. As soon as I run the script, I get an error message that some of the .dll files cannot be accessed because they are being used by another process, and on some dlls, I get a permission denied error.I don't know what the problem is. I am using the following script, which works perfect for any other folders, but not for the one I am trying to delete. $content = get-childitem 'C:\Backups\my_site'
$sortedContent = $content | Sort-Object LastWriteTime -Descending
write-host "This is the list of all the backups for my_site :"
$count = 1
foreach ($item in $sortedContent)
Write-Host ("{0}: {1}" -f $count, $item.Name)
$count++
# 2.Take input from user
$itemNumber = Read-Host "Please select which backup you want to restore"
$confirmation = Read-Host "Are you Sure You Want To Proceed:"
# 2.Take input from user
if ($confirmation -eq 'y') {
# 3. BACKUP script
./bacup_mysite.ps1
# 3. BACKUP
# 4. DELETE CONTENTS OF my_site
get-childitem "C:\inetpub\wwwroot\my_site\" -recurse | % {
remove-item $_.FullName -recurse -force
# 4. DELETE CONTENTS OF APP
# 5. COPY CONTENTS OF ZIP INTO APP DIRECTORY
$itemNumber = $itemNumber -1
if($sortedContent[$itemNumber].PSIsContainer -eq $true)
$src = $sortedContent[$itemNumber].FullName + "\"
$WebzipPath = $src + "my_site.zip"
$Date = Get-Date
$folder_date = $Date.ToString("yyyy-MM-dd_HHmm")
$tempPath = 'C:\_Temp\Restore\my_site_restore_' + $folder_date
if (!(Test-Path -path $tempPath))
New-Item $tempPath -type directory
./Library/unzip.ps1 $WebzipPath $tempPath
$tempPathWeb = $tempPath + "/my_site/*"
Copy-Item -Path $tempPat -Destination 'C:\inetpub\wwwroot\my_site\' -Recurse -
force

am using a script which backups the folders and than in the next block tries to delete those folder from there original location.This is the script
if ($confirmation -eq 'y') {
# 3. BACKUP script
./bakup_mysite.ps1
#If i put a Read-Host here it does stop and than ask user to press any key and than it
deletes the next block, but i want to put a wait so user does not have to press any key
and everything happens automatically, # 3. BACKUP
# 4. DELETE CONTENTS OF my_site
get-childitem "C:\inetpub\wwwroot\my_site\" -recurse | % {
remove-item $_.FullName -recurse -force
}I would like the backup to finish first and than delete the original files, because if i use the above script while backup up some files gets locked and at the same time the next block gets executed and it tries to delete the files thats why i would like to put a wait for backup to finish
Check your assumptions. How do you know that backup is the only process that might have a lock on those files?
[string](0..33|%{[char][int](46+("686552495351636652556262185355647068516270555358646562655775 0645570").substring(($_*2),2))})-replace " "

I deleted all Apps on iPad as they were associated with an out of date Apple ID and I could not update them, but the "App Store" logo still shows that there are 2 to be updated and when I go there I cannot delete. Please assist. Thanks.

I deleted all Apps on iPad as they were associated with an out of date Apple ID (which I have forgotten the password) and I could not update them, but the "App Store" logo still shows that there are 2 to be updated and when I go there I cannot delete. Please assist. Thanks.

Why don't you explain what happens when you try to delete these two apps that are showing that they need updates. You can only delete them if they are actually installEd on the iPad. Are they on the device?

Apps cannot be updated as "STATUS_CODE_ERROR" after installing Security Update

After updating Security Update 2015-002 today, apps cannot be updated in App Store by showing "STATUS_CODE_ERROR" in red under the space of inputing Apple ID after I typed in the password. I have already tried a few times even restarting and I am sure that the password I typed in is correct. Does anyone face the same problem or have a solution to this? Thank you.

Based on the numerous posts regarding iTunes and the App Store, there appears to be an issue at Apple's end. Although Apple has not provided any indication on the cloud status page.
Do not change your settings.

Software Update reports bundled apps cannot be updated because they are associated with a different Apple ID

Similar Messages

Maybe you are looking for