Software Update Restarts Computer Without Installing
Whenever I try to install my software updates manually, I get the screen saying I must restart my computer after the updates are installed. However, when I click on 'Install and Restart' the computer immediately restarts without installing any of the updates. This has happened repeatedly. Any advice would be greatly appreciated.
I'm not certain if this is what you're looking for; apologies if I'm overlooking something:
Apr 25 19:21:10 Dakotahs-MacBook-Pro Software Update[4030]: JS: 10.6.8
Apr 25 19:21:16 Dakotahs-MacBook-Pro Software Update[4030]: Package Authoring: my.result.title and my.result.message not defined or empty
Apr 25 19:21:16: --- last message repeated 1 time ---
Apr 25 19:21:16 Dakotahs-MacBook-Pro Software Update[4030]: JS: 10.6.8
Apr 25 19:21:18 Dakotahs-MacBook-Pro Software Update[4030]: Package Authoring: my.result.title and my.result.message not defined or empty
Apr 25 19:21:29: --- last message repeated 5 times ---
Apr 25 19:21:29 Dakotahs-MacBook-Pro Software Update[4030]: JS: 10.6.8
Apr 25 19:21:29 Dakotahs-MacBook-Pro Software Update[4030]: JS: Firmware is up to date.
Apr 25 19:21:29 Dakotahs-MacBook-Pro Software Update[4030]: Package Authoring: my.result.title and my.result.message not defined or empty
Apr 25 19:21:31: --- last message repeated 2 times ---
Apr 25 19:21:31 Dakotahs-MacBook-Pro Software Update[4030]: JS: model = MacBookPro4,1
Apr 25 19:21:32 Dakotahs-MacBook-Pro Software Update[4030]: JS: 10.6.8
Apr 25 19:21:32 Dakotahs-MacBook-Pro Software Update[4030]: Package Authoring: my.result.title and my.result.message not defined or empty
Apr 25 19:21:32 Dakotahs-MacBook-Pro Software Update[4030]: JS: 10.6.8
Apr 25 19:21:32 Dakotahs-MacBook-Pro Software Update[4030]: Package Authoring: my.result.title and my.result.message not defined or empty
Apr 25 19:21:33 Dakotahs-MacBook-Pro Software Update[4030]: JS: 10.6.8
Apr 25 19:21:34 Dakotahs-MacBook-Pro Software Update[4030]: Package Authoring: my.result.title and my.result.message not defined or empty
Apr 25 19:21:36: --- last message repeated 7 times ---
Apr 25 19:21:36 Dakotahs-MacBook-Pro Software Update[4030]: JS: 10.6.8
Apr 25 19:21:38 Dakotahs-MacBook-Pro Software Update[4030]: Package Authoring: my.result.title and my.result.message not defined or empty
Apr 25 19:21:38 Dakotahs-MacBook-Pro Software Update[4030]: JS: 10.6.8
Apr 25 19:21:38 Dakotahs-MacBook-Pro Software Update[4030]: Package Authoring: my.result.title and my.result.message not defined or empty
Apr 25 19:35:05: --- last message repeated 5 times ---
Apr 25 19:35:05 Dakotahs-MacBook-Pro Software Update[4030]: Calculated need 5722 MB; 203985 MB free.
Similar Messages
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Software update ask for a restart before installing the updates. After the restart password is asked. When given the computer is restarted but the software updates have not been installed. How come?
This article
http://reviews.cnet.com/8301-13727_7-57400956-263/apple-issues-software-installe r-update/
explains what might be going on.
I noted that one of the updates in the list for my wife's iMac was an update to Software Update itself. Probably to fix this very problem. But it wasn't being applied due to Software Update itself not working.
I considered two solutions.
(1) Uncheck all the updates except that one update to Software Update. Then after fixing Software Update, apply all the other updates remaining. I did NOT try this approach.
(2) Download and install the "combo update" for 10.6 -- from here
http://support.apple.com/kb/dl1399
I decided to try solution #2. It's a large download, 1 GB, but the whole process took less than 15 minutes. The "combo" update checks and reapplies every update since the beginning of 10.6, so if something is missing or amiss, it gets filled in. It's done manually, by downloading the update, opening the .dmg file, and running the update. When I did this, it fixed the Software Update issue because I then reran Software Update and additional, new updates were found and they all installed fine. Software Update was working as it should. I then ran it a third time and some additional ones were found, also then successfully applied. Finally, no new updates were found by Software Update, which mean everything is up to date.
I can't be sure if your issue is the same as mine (the bug in the CNET article above) but I'm guessing that the combo update will resolve your issue. -
I need to install software on a computer without a dvd drive. Where can I find the download for the student edition?
Perhaps you can copy it using a different computer, from the disk to a USB key.
However, external DVD drives are cheap and in my view essential. -
Currently running Mozilla 3.6.8 and have been unable to install any updated versions. Getting error message 'need to restart computer to install an earlier version'. Restart, shut down does nothing for the issue. Now all the way up to 4.0.(4) and getting the same error message. Down load works fine, then will not install. Tried shut down of firewall and no go.
Welcome To Discussions sylviadlex!
And Merry Christmas!
Mac OS X Versions 10.1, 10.2, 10.3, 10.4, and 10.5, are complete system upgrades that must be purchased.
Once an OS has been installed, the point upgrades, such as 10.1.x to 10.1.5 (Final) 10.2.x to 10.2.8 (Final), 10.3.x to 10.3.9 (Final), 10.4.x to 10.4.11 (Pending), and 10.5.x to 10.5.1 (Pending), can be downloaded for free.
Tiger is available for purchase at The Apple Store (U.S.).
If your Mac meets the Leopard System Requirements. Leopard 10.5.x, can also be purchased at The Apple Store (U.S.).
If you know what to look for, a Full Retail Version, of the Tiger Install DVD, can also be purchased, sometimes less expensively, at some online Apple retailers, Amazon, eBay, FastMac, HardCore Mac, AllMac, etc.
As you have discovered, be sure not to purchase grey, upgrade or machine specific CDs or DVDs.
The discs should look exactly like the images in the above links, and not say Upgrade, CPU Drop-in DVD, or "This software is part of a hardware bundle purchase - not to be sold seperately." on them.
Additional info in these links.
Using OS X Install CDs/DVDs On Multiple Macs
What's A Computer Specific Mac OS X Release
Software Update, Upgrade: What's The Difference?
Caveat Emptor!
If any are presently available, examine these items very carefully, and if in doubt, ask questions of the seller before purchase!
Tiger On eBay
If your Mac meets the Tiger System Requirements, once Tiger 10.4.x is installed, you can use the PPC 10.4.11 Combo Update, to upgrade to the current version.
If Leopard 10.5.x is installed, use the Mac OS X 10.5.1 Update.
Shop Carefully, Examine All Documentation, And I Wish You Success!
ali b -
Cannot Install Software Update after a Clean Install
I did a clean install of 10.5. I ran the initial Software Update and proceeded to install all the available updates including Version 10.5.4. I installed some software and later did another Software Update check. There were 2 more updates available.
Java for Mac OS X 10.5 Update 1 adds support for Java SE 6
Security Update 2008-005 (Leopard)
I rebooted the iMac as requested and the Software Update window appeared. I checked both updates and proceeded. The progress bar proceeded about 1/8 of the way with the message Installing 2 items.... Configuring Installation. This appeared to hang there and I left it running overnight. When I looked at it again, the progress bar had not moved. I then tried each one separately, still using the Software Update. Same problem only that the Java update showed the progress bar 1 / 2 the way and is hanging there.
I verified the disk and it was okay. I have used the iMac for almost 2 years and have never had a problem with the Software Update.
Here is the last entry in the install log which seems to indicate the install was done, but the Software Update Window is still there with the "Installing 1 Item" message and I cannot stop the process or force quit it.
Any help or suggestions would be appreciated.
Sep 9 07:52:25 master-accounts-imac Software Update[142]: Running install actions
Sep 9 07:52:25 master-accounts-imac Software Update[142]: Processing JavaSE6:
Sep 9 07:52:25 master-accounts-imac Software Update[142]: Determining files to install
Sep 9 07:52:26 master-accounts-imac Software Update[142]: It took 0.36 seconds to create the install plan for JavaSE6.
Sep 9 07:52:26 master-accounts-imac Software Update[142]: Configuring deferred files
Sep 9 07:52:26 master-accounts-imac Software Update[142]: Assembling temporary receipt
Sep 9 07:52:26 master-accounts-imac Software Update[142]: Performing pre-extraction actions
Sep 9 07:52:26 master-accounts-imac Software Update[142]: run preinstall script for JavaSE6
Sep 9 07:52:30 master-accounts-imac installdb[174]: done. (0.005u + 0.003s)I guess I should be careful how I word my posts.
I should have said I resolved the problem that I had. The solution to the problem was to do a manual download of the updates. That worked without a hitch and while solving the immediate problem did not help me understand why automatic updates failed to properly install the identical files.
a brody
It is a relatively new iMac purchased from Apple in early 07. Yes, it was a a Retail Version of OS X 10.5 that I purchased when I upgraded 10.4, I have seen this problem many times in Windows, but never experienced it in the almost 2 years of mac usage. I guess I am not the only one having problems as there is a similar post made several hours after mine. -
I have windows 7. When i recently installed windows updates I began having script errors for firefox and my weatherchannel programs. I went to control panel, programs and features and tried to delete these 2 programs to install new ones. It seems like the programs didnt compeletly uninstall because they are still listed in my programs but have no file size. I downloaded latest version of firefox but it wont install. It tells me i need to restart computer to install a previous upgrade. I do that and nothing happens. I keep going around in circles.
If you have problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.
Download a new copy of the Firefox program and save the DMG file to the desktop
* Firefox 5.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Trash the current Firefox application to do a clean (re-)install
* Install the new version that you have downloaded
Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.
* http://kb.mozillazine.org/Profile_folder_-_Firefox -
How do I block this msg from always popping up "iTunes requires Safari 4.0.3 or later to be installed to use the iTunes Store within iTunes. Use Software Update to download and install the latest version of Safari". I cannot download this software bc my lap top is to old. The msg literally pops up everytime I make any moves on itunes and is VERY annoying.
I have a 2006 MacBook with an Mac OS X version 10.5.
In that case, try downloading a Safari 5.0.5 for leopard from the following location:
http://www.apple.com/safari/download/ -
Need help I have iPhone (iOS x 7 was the last software update ) I need to install a flashplayer to view links in my email but I don't know which product try or which one works for my mobile device iphone 4....plz help
Hi shannonr98244154,
Flash player is not supported on mobile devices
-Varun -
I downloaded the latest iTunes software update and it properly installed. But, I cannot close the update window showing it was completed and the blue completion bar is full but cannot cancel or close it either. Any ideas on how to clear that out and close the window. Tried to quit on both the big window and the software update title in the menu bar. No luck.
Tried that by shutting down via the power button only as the normal shutdown was nixed by the open window issue. It did not help. Found a very similar question in the discussions and it recommended "Force Quit". That worked and the update works normal and the window is gone. Thanks!
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Adobe Phoshop Elements 11 installed, restarted computer after install complete. When launch, Elements Organizer licensing agreement pops up. Accept and it continues to pop up..over and over. Will not launch program. Help?
Try launching the editor and entering your serial number there if asked.
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I installed the LR CC, signed in and out, restarted computer, UN-installed CC and installed again, signed in and out several more times. Nothing!!! I have Lr5 and it works fine, Lr6/CC will not open. I'm lost!!
CC applications close immediately after launch
if that fails to help, contact adobe support by clicking here and, when available, click 'still need help', https://helpx.adobe.com/contact.html -
Why can't I find os x 10.6 to update my computer without having to pay $19.99
why can't I find os x 10.6 to update my computer without having to pay $19.99.
I can't update to 10.8 without the other updates.
Yes, I know i should have updated, but thought my ex husband had been updating.sydney170 wrote:
why can't I find os x 10.6 to update my computer without having to pay $19.99.
Because it is a Paid Upgrade not a Free Update...
Available here...
http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard -
Software updates sometimes do not install. I have two software updates that I continually show up as available to install. When I click on the install button it changes to installed. Checked About this Mac shows that the updates have not installed.
What are the updates?
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Software Updates "can't be installed" & "failed to mount" messages
In software update; all new software, Quicktime, iTunes, Java for Mac and Security Update; I get a message saying that they can't be installed, followed by :"The digital signature for this package is incorrect. The package may have been tampered with or corrupted since being signed by “Apple”."
I also cannot download software updates (ie: Firefox or adobe flash player). I've already repaired permissions and verified disks. I've also gone to the main websites to download from and when I try to run them, I get "disk images failed to mount.." and the reason being "codec overrun" every time.
Some one please help!Hi jrsysurfer, and a warm welcome to the forums!
I see you've done some of this already, but since it seems something is corrupted with your OS, am including it all, but I think it may take an A&I.
"Try Disk Utility
1. Insert the Tiger Mac OS X Install disc that came with your computer, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu. (In Mac OS X 10.4 or later, you must select your language first.)
Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.
3. Click the First Aid tab.
4. Click the disclosure triangle to the left of the hard drive icon to display the names of your hard disk volumes and partitions.
5. Select your Mac OS X volume.
6. Click Repair. Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then Safe Boot , (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it finishes.
The usual reason why updates fail or mess things up, or things don't load/run, is if Permissions are not fixed before & after every update, with a reboot... you may get a partial update when the installer finds it doesn't have Permissions to change one obscure little part of the OS, leaving you with a mix of OS versions.
Some people get away without Repairing Permissions for years, some for only days.
If Permissions are wrong before applying an update, you could get mixed OS versions, if Directory is the slightest messed up, who knows!
If many Permission are repaired, or any Directory errors are found, you may need to re-apply some the latest/biggest updates again, or even do an A&I if you have enough free disk space.
The combo update for PowerPC-based Macs...
http://www.apple.com/support/downloads/macosx10411comboupdateppc.html
The combo update for Intel-based Macs...
http://www.apple.com/support/downloads/macosx10411comboupdateintel.html
Repair Permissions before & after re-install, then reboot again each time.
If all the above fails, then it appears to be time for a relatively painless Archive & Install, which gives you a new/old OS, but can preserve all your files, pics, music, settings, etc., as long as you have plenty of free disk space and no Disk corruption, and is relatively quick & painless...
http://docs.info.apple.com/article.html?artnum=107120
Just be sure to select Preserve Users & Settings.
I only use Software Update to see what is needed, then get them for real via...
http://www.apple.com/support/downloads/
That way I can wait a week or so, check the forums for potential problems, and get Permissions & such in order before installing.
If it appears to be time for An Archive & Install, which gives you a new OS, but can preserve all your files, APPs, pics, music, settings, etc., as long as you have plenty of free disk space...
http://docs.info.apple.com/article.html?artnum=107120
Be sure to use Preserve Users & Settings. -
Mac freezes on software update restart
Hi, I have had an ongoing problem with my macbook whereby after I install a software update, the mac freezes on the automatic restart and doesn't install. As a result, all of my software is over 12 months old and I can't use itunes without the other new software etc. I have tried installing the combo updates from the apple website and still no luck. I am only running Mac os X 10.5.2 as I can't install a newer version. I would be very grateful if anyone has any suggestions.
Thanks.Ok, just installled 10.5.1 from the Apple Downloads page.
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