Software Update seems stuck on "Configuring Installation"

i got the automatic update notice for the latest OS 10.5.? i don't remember
went to download the new software. now its been stuck on "configuring installation" for about the last 15 minutes
how long is this process supposed to take?

Give it at least an hour. BTW, make a bootable backup/clone of your 10.5.3 installation before proceeding? If not, tsk, tsk. See these for details:
http://docs.info.apple.com/article.html?artnum=106941
http://www.macmaps.com/upgradefaq.html
http://www.macmaps.com/backup.html
http://www.thexlab.com/faqs/installswupdates.html
http://www.thexlab.com/faqs/backuprecovery.html
If you cancel the installation operation, you have a good chance of mucking the OS up. Subsequent recovery is tenuous. If you're lucky, you might still have a bootable installation. If that's the case, then download and manually install the 10.5.4 COMBO update.

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Can't upgrade to Safari 4 release - stuck at Configuring Installation

OK, so i've read all topics I could find on this subject (both on and off this forum), and have tried them all, but to no luck.
my 2 problems:
- Automatic (software update) Safari 4 release update gets stuck on configuring installation (and yes, I've deleted all "updates")
- Manual download of safari 4 update gets stuck on configuring installation as well
I used to have safari 4 beta on my computer.
I've tried to delete anything I could find related to safari of my computer in hopes it would pass the configuring stage.
All other updates/programs install fine.
anybody with the same problem who's found a solution ?
-cd

Hawaiian_Starman wrote:
Hi
seems that the safari installed ALSO checked the receipts on the drive "G5". Since this was an old PowerMac G5 drive, it might have gotten the wrong idea.
You need to "repair permissions" via Disk Utility in your Applications>Utilities folder.
tried to re-install 10.5.7 combo update, but this stalled at "configuration installation" as well
The problem with Safari may be symptomatic of other problems on the Mac. A reinstall of the OS using Archive & Install may be the next logical step to resolve the issues cropping up here.
Hi starman
See step 1: I've done a repair permissions on all drives already.
I understand that re-installing OS will solve all this most likely, but since that's a 2-3 day process (with re-installing approx 100 apps, authorizations etc.) I rather find other means to fix this first.
-cd
Message was edited by: cdeenen_home

10.5.3 Update stuck at "Configuring Installation..."

I downloaded the update and then restarted my iMac only to find the installation progress bar to be stuck at a certain point. After 10 hours of leaving it at that, I forced shut down my iMac. Any ideas as to why the update won't work? Maybe I messed up with the OS files... but I doubt it.
-I recently re-installed Leopard... if that's a problem.

Thanks everyone with your tips I was able to overcome this issue.
For those of you who may be found in the same predicament, you can resolve this by going into the HD > Library > Updates and move all the files and folders to your desktop. In each of the folders there is a folder called Packages, launch the file with the .pkg suffix. This is the actual installer. Do this until you find the culprit installer that is causing problems (you'll recognize it because it will get stuck at 'Configuring Installation'). After you have successfully applied all the good updates. Throw everything away (including the plist file) and restart. Launch Software Update and it should redownload the package that was damaged and all other updates.
Hope this helps.

Software update seemed to quit, so I restarted. No more hard drive?

I know, I know. It was a big mistake. In a moment of weakness and frustration due to other circumstances wearing me thin, I shut my PowerBook off when it had appeared that the spinning beach ball was never going away and it looked like software update was stuck. When I tried to reboot, I got the whirling thing on a gray Apple screen for a reeeally long time, and because I was really bent out of shape (again, dealing with too much other stuff whilst trying to get something else accomplished), I hit the power button another time.
The next thing that happened continues to happen: File folder with blinking question mark.
My PowerBook is acting as though there is no longer a hard drive in it. There was never a grinding noise, or anything unusual prior. Now I just hear the head park and unpark, that intermittent ping-pong ball kinda sound that I used to hear every now and then. Only now it happens three times, then stops, then again.
I have tried going into open firmware and the internal drive is not readable there either. The Open Firmware command for verifying a drive is present does work (can't remember the command) but when you put in dir hd/ it says "cant OPEN the DIR device". I've reset all params, prams, pmu, etc.
I have tried a disk warrior boot-up CD. The internal drive cant be found by the software.
I have tried booting with an external drive, but once up and running, disk utility does not see the internal drive.
I have tried putting it in target mode, hoping my iMac can see the drive in the PowerBook.
No Go.
I'm trying to figure out how a software boo-boo turned into a hardware failure. I can see if there's a corrupted boot sector or something, but for the drive to be present, not grinding, but not be seen by any software is something I'm not understanding.
Any thoughts?

Hi, Eric. A software boo-boo didn't turn into a hardware failure; a hardware failure led you to commit a software boo-boo that, by the time you did it, made no difference at all. Your hard drive failed during the software update, causing the computer to hang. Everything that happened after that was inconsequential. Your actions were unwise, but the damage was already done.
Just replace the hard drive. I hope you had your data backed up. If you didn't, mount the bad drive in an external enclosure and try to recover the data from it using one or another of the following utilities:
Data Rescue II
FileSalvage
VirtualLab
All three come in demo versions that will show you what the full version could recover before you have to pay for anything.

E63 Software updater fails to start, configuration...

When I try to run the Nokia software update, I get this cryptic message:
Shutting down the application
Configuration error
Nokia Software Updater has detected a configuration error. For more help, click here.
Clicking for help leads to a generic page that is essentially no help.
Anyone seen this before?
I am running Windows XP Pro on a decently equipped machine.
(I'd attach a screenshot, but I can't figure out how to do that on this editor.)

I have PC suite 7.1.40.1
I do not have Ovi Suite.
In order to do the update, I am using a stand alone update from Nokia called Nokia Software Updater v 2.4.1en-us. I got this application by going to Nokiausa.com and selecting my phone model and downloading the updater they indicate for my phone.
PC Suite does have an "update software" button, but all this button does is start the stand alone updater, which gives the aforementioned "configuration error."

Software updates stuck at "Configuration Installation"...NEED HELP?

I have a new Mac Book and I performed software updates when I first bought it and everything downloaded and installed seemlessly. Just recently when I tried downloading and installing OS 10.5.5, the comp got stuck when it was shutting down and trying to instill the updates. I just downloaded OS 10.5.6 and it has done the same thing. It said that updates have been downloaded, do you want to restart. I click continue, it begins to shut down and start the install of the updates and it stalls and doesn't do anything. I need help!!

Same problem here and we tried the Apple link suggested but it is still not working....
Purchased a new Aluminum Macbook for my son at Xmas and he has not been able to download anything. We have run permissions repair, cleared Library etc multiple time and still get error messages when attempting installation. Poor kid is very frustrated as am I. Any further help would be much appreciated!
Thanks!

Software Update Installer stuck on "Configuring Installation"

Hi, I just received my Mac Pro yesterday and, of course, it needed some updates. After I downloaded some software updates and the large Combined Update for Leopard, I chose to restart the computer to let them install. As of about 45 minutes ago, the progress bar hasn't moved (approximately at a 2% position). It isn't slowly moving; rather, it's not moving at all. The window simply says "Installing 7 items" and "Configuring Installation".
I have a feeling that this is caused by the Combined Update. Is this normal, or do I have a corrupt update?
Thank you!
Michael
Message was edited by: PaintballMJM

i have the same problem.
go to and delete everything in my HD/Library/Updates.
then run update again and choose only the leopard update.
best to use a cable than wireless, this is a huge file.
hope this helps... sara

All Updates Stuck on Configure Installation

Hi, I am having a problem with my updates on my mac mini. I am running 10.5.2. The problem I seem to be having is that when I try to install my updates, for example the new Safari and security update. It will download and tell me I have to restart my computer. I do that then it just freezes on configure installation. It has done it to me three times and this last time I let it sit for 7 hours while I was at work. I then have to hold my power button down to restart the mac and after that it works fine but without the updates. I really hope someone can help me and thank you in advance for anyone with any suggestions.

Hi and welcome to Discussions,
first thing to try is to insert the OSX Leopard DVD and restart while holding down the 'C'-key.
Then Choose Your Language and you are greeted with the OSX Installation Screen (no worry).
Fom the Top Menu - choose 'Utilities' and then 'Disk Utility'.
Let Disk Utility run its Repair routines (repair permissions; repair volume).
Repeat these repairs until there are no more errors reported.
Good Luck
Stefan

Software update seems to have hung before it even started

I'm fairly new to owning a Mac (newer than an SE) and I a having a problem with Software Update. I can't tell if the system is supposed to work this way (which would be a terrible user experience) or if my system is really screwed.
Software Update always tries to get me to install updates at bad times so I had several updates that were overdue. They were marked as downloaded but they required a restart, so I never did the installation. Today, I remembered to go to software update to update the system. There were 11 updates. I had them all selected and I hit the button to install all 11 items.
My computer has been mostly unresponsive since then. It's been 2 hours. No progress bar has appeared. No configuration message has appeared. The only thing that has happened is that the icon that appears above software update has changed to the swirly rainbow "I'm working" icon.
I tried opening firefox. Nothing happened. I tried opening the activity monitor. The icon now appears in the shortcut bar but the activity monitor never came up. I tried opening the system profiler-- again, the icon now appears in the shortcut bar but nothing ever came up. I can't even scroll up in system update to see which 11 updates I'm installing; I can only see the 8 that were visible when I hit the start button. I even went to "About this mac" and clicked "more info" and the only thing that happened is that the "about this mac" screen disappeared.
The two possibilities seem to be that my system is working as expected (which would, as I said, be a horrible user experience), or that the system is hung.
I am extremely reluctant to shut the computer down in the middle of an update because it could corrupt the system but it's been 2 hours and I haven't gotten a progress bar or a single progress message. I really don't want to do that if this is expected behavior. On the other hand, my computer has been completely unusable for 2 hours and that seems like a ridiculous amount of time to install software that was already downloaded.
The 8 software updates that I can see in the list are:
iDVD Update 7.0.3
Digital Camera Raw Compatib... 2.5
iLife Support
AirPort Client Update 2009-001 1.0
Front Row Update 2.1.7
Safari 3.2.1
Java for Max OS X 10.5 Update 3 1.0
Security Update 2009-001 1.0
What's worse is that all of my Mac OSX using friends are asleep so I can't find out from them if this is expected behavior.
Please advise. I don't know if I should try to hard reboot or let it keep trying.

Do you have your data backed up?
Press this key combination: Commandoptionesc
Since Software update has jammed on you, that might not do anything. What it should do is bring up the "Force Quit" window. If the window doesn't show up within...15 minutes, it probably isn't going to make an appearance.
If you press the power button once, do you get the option to shut down?
If none of that works, hold the power button down till the computer powers off. After that, try booting in Safe Mode (hold the Shift key while booting) and see if the computer boots okay. If so, try booting normally. If a normal boot goes without issues, you can try updating using Software Update again--but do only 1 update at a time and see if it works. If not, let us know and we'll do more troubleshooting.
If the computer won't boot into Safe Mode, try repairing the disk using Disk Utility from the Install DVDs you got with your Mac. Insert Install Disc 1 and reboot the computer while holding down the C key. When the language menu appears, hit enter. Move your cursor to the top portion of the screen--some menus should appear. Choose Utilities, then *Disk Utility*. Highlight your drive's icon in the left-hand column and click the *repair disk* button. If anything can't be repaired, post the complete error here.
Goodness, that's a lot to read. Best of luck to you!
~Lyssa

Software Update gets stuck

The last 2 times Software Update on my MacBook Air told me that updates are available, I proceeded with the installs and it hung.
Both times
- the software update required a restart before installing
- got stuck at the screen that shows the default Leopard wallpaper and the timer
- holding the power button to power off and then starting it again seems to do the trick
No a big deal, just a bit annoying. This does not happen on my macbook, just the macbook air.
Anyone else experiencing this issue?

You know what... that website ALSO doesn't seem to finish loading. There is a dark graysish block with icons for all the different platforms and then there's a column of options on the left. But what seems to be the main part of the page on the lower right (when scrolled to the top) just shows a throbber / activity indicator and nothing happens.
I tried this on an entirely different internet connection, tethering with my iPhone and using 3G with an entirely different ISP. That connection is a few Mbps so I should expect faster response but still it takes forever. I gave up after 5 minutes not checking to see if the thing will actually load because expensive data use was building up on my iPhone while the throbber was displaying.
My Mac experience just keeps getting bumpier

Updates Keep Freezing on Configure Installation

Hi, I am having a problem with my updates on my mac mini. I am running 10.5.2. The problem I seem to be having is that when I try to install my updates, for example the new Safari and security update. It will download and tell me I have to restart my computer. I do that then it just freezes on configure installation. It has done it to me three times and this last time I let it sit for 7 hours while I was at work. I then have to hold my power button down to restart the mac and after that it works fine but without the updates. I really hope someone can help me and thank you in advance for anyone with any suggestions.

Hi and welcome to Discussions,
first thing to try is to insert the OSX Leopard DVD and restart while holding down the 'C'-key.
Then Choose Your Language and you are greeted with the OSX Installation Screen (no worry).
Fom the Top Menu - choose 'Utilities' and then 'Disk Utility'.
Let Disk Utility run its Repair routines (repair permissions; repair volume).
Repeat these repairs until there are no more errors reported.
Good Luck
Stefan

Software Update status stuck in Unknown Client check passed/Active

I've been rooting around in this for a week now so I'm looking for some other ideas.
A couple of weeks back I tried publishing some updates from SCUP into SCCM. Shortly thereafter I started seeing all my client getting stuck in Unknown "Client check passed/Active" status for Software Updates, starting with my most recent Software
Update Groups and progressively creeping its way back into older ones.
Clients' WUAHandler.log show errors with <![LOG[OnSearchComplete - Failed to end search job. Error = 0x8024000f.]LOG]!><time="18:16:20.329+240" date="08-14-2014" component="WUAHandler" context="" type="3"
thread="2496" file="cwuahandler.cpp:3064">
Client WindowsUpdate.log shows the same error code: 2014-08-15 11:37:16:278 520 1b7c Agent WARNING: WU client failed Searching for update with error 0x8024000f.
I also have one of my older deployments starting to pick up a status of Error, code 0X8024000F "Circular update relationships were detected in the metadata."
I found some folks with similar issues where they were advised to remove the offending updates from their packages. I never got the SCUP updates into any packages; they were showing up as Metadata Only and I started troubleshooting this issue instead. At this
point I have removed everything from SCUP showing in SCCM console just to make sure. (I think I expired them all in SCUP and then synced with it again.)
I have tried several client-side fixes that have not resolved the issue (KB971058, rebuild the SoftwareDistribution folder, KB947821).
I have even uninstalled the WSUS role off my server, restarted, then reinstalled. SCCMw ill sync happily with WSUS and received this week's updates successfully but it cannot pull a status for these new updates and all the existing ones still sit in Unknown
status in their deployments. I tried creating a new small deployment and it still gets stuck in the same place.
It looks like my Software Updates metadata in SCCM is a mess and I'm not sure how to resolve it. I think the next step I can think of is to strip the SUP role off the server and pop it back in after its had some time to clean itself up. Does anybody have
any other less severe suggestions?

Hi,
There is someone remove all the third-party metadata in WSUS Database, then run full sync and initiated scan cycle on the machine. The client successfully scanned updates.
But editing database directly is unsupported by Microsoft.
Best Regards,
Joyce
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Latest imac software update seems to have messed up disk utility

I just performed (as I always do) the latest apple software update that just popped up on my screen. I did the upgrade (for itunes and quicktime) on both my 1.25 GHz G4 imac (system 10.3.9) and my 10.7 GHz G4 (system 10.3.9).
For both machines I ran disk utility within 15 minutes of the upgrade, having performed no other operations. In both cases, Disk utility failed, giving me the message: "disk utility has lost its connection with disk management tool and cannot continue. Please quit and launch disk utility."
Relaunch was not effective. I ran disk warrior on both computers and it did not help.
Any clues? Seems like the latest updates must have done something crazy to the software.
Thanks!
ibook, imac Mac OS X (10.3.9)

You've posted this question in a forum that is unrelated to your machine and software.
Please repost your question in the iMac G4 forum where more people will be able to give focused attention to your issue.
http://discussions.apple.com/forum.jspa?forumID=872
Good luck!

Software updates - Clients stuck in passed/Inactive, passed/Active

I've deployed some software updates (an update group that has a deployment package of Windows Software Updates) to a small collection, but for the past couple days since I kicked off the deployment, all the assets in the collection are just
sitting with either of these two statuses.
There's no maintenance window on this collection, and deployment schedule was set to "As Soon As Possible".
I've tried running Software Updates Deployment Evaluation and Software Updates Scan Cycles multiple times thoughout the day but the clients do not appear to be pulling down any updates yet.
What should I be checking for at this point? Or just wait a couple days?

When it comes to maintenance windows, they just dont affect the clients that reside in the collection where the maintenance window is configured. If you have configured Coll1 to include all of your clients, and configured a maintenance window on
that collection, if you then created Coll2 and added some of your clients to that, those clients would still get the configured maintenance window from Coll1. So check if you don't have any maintenance windows configured on another collection where you clients
are members of.
Nickolaj Andersen | www.scconfigmgr.com |
@NickolajA
To respond to this, I can say that I do not have any maintenance windows applied to this sub-collection, nor any other collections that the clients would be direct or indirect members of.

Mavericks Software update "iTunes" stuck installing

I can't select the app icon as it is under the Mavericks software update tab and not installing as it's own app. It is stuck on "installing-calculating..." not sure what I can do to get it moving. iTunes won't open as it says its being updated but nothing is actually happening.

Navigate to ~/Library/Preferences/com.apple.SoftwareUpdate.plist and drag the file to your desktop. Then restart in Safe Mode to clear some caches. While you are in Safe Mode then try to Software Update and install the update. Then restart normally.
If you are not sure how to get to ~/Library/Preferences/com.apple.SoftwareUpdate.plist simply open a Finder window click the Go Menu and copy ~/Library/Preferences/com.apple.SoftwareUpdate.plist into Go to Folder....

Software Update seems stuck on "Configuring Installation"

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