Software update server times out
I'm running Windows 7 and iTunes 9.1, and am having a problem accessing iTunes servers. Here's what I'm finding:
X When trying to update my iPod touch to the latest version, I get an error that the iPod software update server could not be contacted. If I hit "stop" while it's trying to connect, it will move into restore mode and then quit with an error of 1479.
X If I try to restore outright, I get the "software update server could not be contacted" message.
X When syncing, I get an error that my applications have not been authorized. When I try to authorized them - you guessed it, it times out.
X Trying to sync to Nike+ also times out.
X I can connect to the iTunes music store and purchase songs. However, it timed out once when trying to download the free single of the week.
X Running diagnostics shows NO problems, with my network connections or anything else. Everything can connect fine.
Here's what I've tried to fix it:
X Turning off Windows Firewall
X Turning off my antivirus software
X Running in admin mode
X LAN Settings are set to "automatically detect." I tried deselecting and reselecting the checkbox.
X Deauthorizing and reauthorizing my computer
X Uninstalling and reinstalling iTunes
X Reformatting my harddrive and reinstalling my OS. (Overkill, I know, but it was time to do it anyway.)
I am at my wit's end with this. I've tried everything in the help files with no luck. I haven't made any major changes to my computer and I had the problem with the previous version of iTunes as well. In fact, it timed out with the "Check for updates" function - I downloaded the most recent version from the Apple website and installed it that way.
Can anyone help? Please? I will send ecookies...
I am having the same problem. Network settings are correct, cleared the old ipod update software out of the iPod Software Updates folder and truned my firewall off. Still no luck and nothing in the knowledgebase. Has nothing to do with the language as discussed in another post in this thread.
Dell Windows 2000
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I got a new ipod touch for Christmas.
Today I was going to put music on it, i was told there was updates.
So I went ahead to do them.
My Ipod is stuck on the screen with the usb cord pointing to the itunes logo.
In Itunes i'm told :
Itunes has dected an ipod in recovery mode. You must restore this ipod before it can be used with itunes.
Turning the ipod off - the same screen appears when it's back on.
When I click restore ipod and after restore and update is clicked ; Extracting software loads up at the top.
When its done this is the message I get:
The iPod 'iPod' cannot be restored at this time because the ipod software update server could not be contacted or is temporarily unavailable.
I've been looking up trying to figure it out myself and have read making sure a setting in Lan Settings in Internet Properties has ; Automatically detect settings checked. I still get the same ipod message.
I've tried holding the power and home key to turn it off, then powering it back on. But that doesn't work.
I installed itunes today, so its up to date - I checked.
I don't know what else to do.
Can someone help me out, please? :}
The operating system was ios 5 something? It wanted to update to 6 i believe.I've tried the top part but now that i've looked to the bottom:
Additional Information
The “hosts” file may also be blocking gs.apple.com.
Select the hosts file (normally you can find your hosts file at C:\WINDOWS\SYSTEM32\DRIVERS\ETC).
I put this in the url bar?
When it gives me the list of names, im not sure what to do from there. The steps aren't that clear for me. -
I've been trying to restore my phone the whole day and every time that's about to finish the extration this message comes up " The iphone cannot be restored at this time because the iphone software update server could not be contacted or is temporarily unavailable"
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Please help.Windows user? Maybe you should check your HOSTS file to make sure nothing is stopping you from contacting Apple's servers - though if you're not looking to update you might still be out of luck. Also, maybe disable IP blacklist apps like PeerBlock just in case they're interfering with your connection to Apple.
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What can you do when Ipad upgrade said "Ipad cannot be updated at this time because the ipad software update server could not be contacted or is temporarily unavilable. Please try again later.
Where can I download the ipad software myself?What entries do you have in your HOSTS file on your PC/Mac?
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Try:
- Powering off and then back on your router.
- The Additional Information paragraph of
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- Try on another computer/network
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(The iPhone "Named" cannot be restored at this time because the iPhone software update server could not be contacted or is temporarily unavailable.)
can anyone help me with this issue, every time i try to restore it will come up like this error message.Restore the iPhone when connected to iTunes by cable.
Still the same TS1275?
Is your iPhone jailbroken?
Or
Has your computer ever been used to jailbrake or downgrade (Tinyumbrella) any iPhone? -
Hi guys, When I try to update my iphone4s to the latest software on itunes via my MacBook a message displays a message: 'This iPhone "Seans iphone" cannot be updated at this time because the iphone software update server could not be contacted or is temporarily unavailable'. This has happened a few time s now. I have look through the FAQ's but no luck. Can someon help? Cheers
Try posting to the correct forum.
This is the iPhone for the Enterprise forum... there is nothing about the issue that appears to apply to using an iPhone in an Enterprise (corporate) environment.
Try posting to the iTunes for the Mac forum. -
Help! Everytime I try to update my iPad 2 on 4.3.3 it get is error message "The iPad "iPad" cannot be restored at this time because the iPad software update server could not be contacted or is temporarily unavailable." I dont know why please help.
I'm running 4.3.3 on a ipad 2 im computer is connected via wire to internetSee
iOS 5: Updating your device to iOS 5
http://support.apple.com/kb/HT4972
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect to your computer & click on the "Update your device using iTunes".
Tip - You may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. After you update to iOS 5.x, the next update can be installed via wifi (i.e., not connected to your computer).
Cheers, Tom -
this morning i tried to restore my ipod and it said:"the ipod "ipod cannot be restored at this time because the ipod software update server could not be contacted or is temporarily unavalible." i have no idea what to do and i need help.
Update Server
Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- For one user uninstalling/reinstalling iTunes resolved the problem
- Try on another computer/network
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i can not resore my ipad 2? the message i keep getting from Itunes 10. is "ipad cannot be rstored at this time because the ipad software update server could not be contacted or is temporarily unavailable". What can I do?
Just in case, let's try the following document:
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
(If the "Automatically detect settings" checkbox is already checked, try unchecking and rechecking it and clicking OK.) -
iPhone cannot be restored at this time because the iPhone software update server could not be contacted or is temporarily unavailable
Restore the iPhone when connected to iTunes by cable.
Still the same TS1275?
Is your iPhone jailbroken?
Or
Has your computer ever been used to jailbrake or downgrade (Tinyumbrella) any iPhone? -
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