Software update unable to connect -- but safari/mail can

Looks like my router is blocking the port software update uses to connect. can anyone tell me what port I need to open, or if something else may be blocking it's access?
Thanks.

Start with a search in these forums for *software AND update*.

Similar Messages

  • Safari & Software update unable to connect to server, Mail acting funny to

    I posted this on the Safari discussion pages with no replies to date. I'm hoping maybe someone here has some ideas.
    As of yesterday morning I can't get to a large number of sites using Safari, but am able to get to them using Firefox (I'm posting this using Firefox). I get the message "can't connect to server."
    Apple Mail connects and retrieves my email, but doesn't display web-based graphics. Software update says it can't connect.
    Specifically: can't get to google.com, livepage.apple.com, en.wikipedia.org/wiki/Main_Page, to name just a few.
    I can get to online.wellsfargo.com/cgi-bin/signon.cgi. Also, I can get to this page webmail.earthlink.net/wam/login.jsp?x=-721966586, but when I sign in I get the "Safari can't connect to server" message.
    I haven't made any system changes recently. I'm at a loss to figure out what the problem is.

    You're Welcome Again caecot!
    Are you using an Administrator account?
    No guarantees, but try this procedure.
    -Again delete the items that I listed in My Previous Reply.
    -Run Repair Permissions.
    -Reinstall the PPC 10.4.10 Combo Update.
    -Again run Repair Permissions.
    -Reset the Safari Preferences, as instructed HERE.
    ali b

  • Safari & Software update unable to connect to server, Mail acting funny too

    As of this morning I can't get to a large number of sites using Safari, but am able to get to them using Firefox (I'm posting this using Firefox). I get the message "can't connect to server." Apple Mail connects and retrieves my email, but doesn't display web-based graphics. Software update says it can't connect.
    Specifically: can't get to google.com, livepage.apple.com, en.wikipedia.org/wiki/Main_Page, to name just a few.
    I can get to online.wellsfargo.com/cgi-bin/signon.cgi. Also, I can get to this page webmail.earthlink.net/wam/login.jsp?x=-721966586, but when I sign in I get the "Safari can't connect to server" message.
    I haven't made any system changes recently. I'm at a loss to figure out what the problem is.

    You're Again Welcome Catherine!
    Some things are simply mysteries!
    But as I posted in the other Topic, I'm really happy that the issue is resolved!
    And Thank You, for extending the courtesy, of awarding in  Discussions, as this is not a requirement, nor mandatory, but is much appreciated!
    ali b

  • Safari, iTunes, software update iCal not connecting. Firefox is fine. Tried Proxies, but not sure what to do there. Only one box was checked, I unchecked it, and made no difference. Have also tried some other DNS numbers, nothing worked yet.

    Hi There,
    Safari, iTunes, software update iCal not connecting. Firefox is fine.
    I have found some archieved discussions about this, but none that went  into detail about how to fix problem using proxies - I don't really  understand what they are/ do.
    I went into the Proxies screen, Only one  box was checked, "Use Passive FTP Mode (PASV)" I unchecked it, and made no  difference. There was also some stuff written in the "Bypass proxy settings for these hosts and domains" I deleated that and nothing different happened. Have also tried some other DNS numbers,  nothing worked yet.
    Any suggestions?

    I still have no idea what was wrong with Safari last week, but I opened it today, and its all working! Hurrah!
    Woohoo! I'm a great fan of things fixing themselves. Fingers crossed in New Zealand for no further problems.

  • Safari, iTunes, Software Update will not connect...

    I'm piggy-backing on an issue that Parajanov posted at 7:10AM today: I'm having almost the exact same issues, but I've tried everything noted in that post and have not been able to connect with either Safari v2.0, iTunes v7.0, or Software Update.
    When I open Safari I get: Safari can't connect to the server. Safari can't open the page "http://www.website.com/" because it could not connect to the server "www.website.com". That same message holds true for every website I attempt but one: my bank. My bank's 24-hour online service is the only thing I can access on Safari.
    A little background: This started last week when I was browsing and in the middle of my session, quite possibly to my online bank, when I tried to go back home I got the first message. Sadly, I didn't document the problem as it happened because I thought it was a simple problem. I quit Safari, restarted my computer, and still nothing. Then when I tried to view my history, I saw that all of my previously visited site entries had been replaced with something like "dot607," like a total of 50 entries all the same. Like I said, I didn't document the problem when it happened, so don't take my "dot607" verbatim, but it was something like that. Totally puzzling.
    Next, I opened iTunes and Software Update and they both dialog box me and said that it's a network problem. I'm defintely connected because I've been using Firefox for the past few days with no issues whatsoever.
    I've attempted to trash com.apple.quicktime.plugin.preferences. plist, as suggested by Mactechguy, no luck. I've attempted to trash com.apple.safari.preferences.plist, no luck. I've attempted to use Disk Utility and restart, no luck.
    This is the first time I've ever had anything like this happen and it's really aggarvating. Help me out Mac Tech community, please!
    800MHz Power PC G4 Mac OS X (10.4.7)

    Sorry, Eme. That too, did not work. Anyone else have any insights or suggestions?
    Np; ), I am sorry for this predicament you are in, & nothing is helping,
    do search in the Safari forum for redirects, there is a situation going on with this.
    I think there is one right on the first page here.
    I however, have found the DNS #s are needed in the TCP/IP tab.
    I could only browse to earthlink without them however that was last year I have used them since, they were not volunteered.
    Did you do a restart, of your mac?
    Have you tried a test account to see if Safari works there
    System pref.-> Accounts-> Login Options use the + to add one. Log out of your username account & into the test account.
    Worth a shot, imo.
    I will look for the other topics on this similar issue.
    Message was edited by: Eme~
    http://discussions.apple.com/thread.jspa?threadID=520807&tstart=0
    http://discussions.apple.com/message.jspa?messageID=3086643#3086643messageID=308 6643#3086643
    The issue may be different for you, this is what Daver said he did but there is no articulation on what exactly
    http://blogs.earthlink.net/2006/08/handlingdead_domains1.php
    Info on your router, connection method etc, could help. Also if the test account works & if you have ichat set up does that work ?

  • Safari and software update won't connect with 10.6.5 and 10.6.6

    Downloaded 10.6.5 and 10.6.6 to my 4 month old Macbookpro but safari and software update wouldn't connect. Camino worked fine. I'm back on 10.6.3. It works fine but I would like to update. Suggestion?

    In response to how did I update if safari and update didn't work with 10.5 and 10.6. Your question is silly. I updated from 10.6.4 and as I said Camino works fine and always has.

  • I cannot update my Apps from iTunes store message says unable to connect but can connect via iTunes button not apps button ?

    I. Am unable to update Apps from iTunes via the apps button messages says unable to connect but can access iTunes directly via iTunes button on iPad
    Cheers

  • Trying to update to Firefox 3.6.4, - Software Update window says "Connecting to Update Server", but nothing seems to be happening.

    The Software Update screen says Connecting to Update Server, "Paused Downloading Firefox 3.6.4". Nothing seems to be happening.
    * I have shut down my computer and restarted.
    * I have cleared my history.
    I'm hoping the upgrade will help with the crashes. How can I get the update?

    If there are problems with updating then best is to download the full version and uninstall the currently installed version.
    Download a fresh Firefox copy and save the file to the desktop.
    * Firefox 7.0.x: http://www.mozilla.com/en-US/firefox/all.html
    * Uninstall your current Firefox version.
    * Do not remove personal data when you uninstall the current version or you lose your bookmarks and other data in the profile folder.
    Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
    * It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
    Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
    * http://kb.mozillazine.org/Profile_folder_-_Firefox
    * http://kb.mozillazine.org/Profile_backup

  • HT4623 After updating ios I'm unable to connect with safari, server unavailable; what should I do next

    After updating ios I'm unable to connect with safari, server unavailable what do I do now?

    I have solved my issue as well. For those who has not Find My Friends app in their devices should try this:
    - Open Safari from iPhone and go to icloud.com
    - Click (touch) Instal My Friends
    - And follow above given instruction for this problem

  • I have a wifi connection but "safari cannot open the page because it is not connected to the internet" I have reset everything; I have used Itunes to update and reset. Still no good. It worked until 2 days ago

    I have a wifi connection but "safari cannot open the page because it is not connected to the internet" I have reset everything; I have used Itunes to update and reset. Still no good. It worked until 2 days ago

    Reset everything.. did you do this?
    Tap Settings / General / Reset / Reset Network Settings
    If you're already been there, done that, could be a third party app preventing Safari from accessing the web.
    Re sync your apps 5 at a time, then test the iPad.

  • I get an "unable to connect" message yet I can connect and use Internet Explorer with no problem. I tried updating to Firefox4 and still get the same message. What do I do?

    I get an "unable to connect" message yet I can connect and use Internet Explorer with no problem. I tried updating to Firefox4 and still get the same message. What do I do?

    JungleTaxi Cabbie wrote:
    Csound1: iCloud: Configuring Mail with Mac OS X v10.6 or iOS 4
    Enter your Incoming Mail Server, User Name, and Password using the following settings:
    Incoming Mail Server: mail.me.com
    User Name: Your iCloud email address (excluding @me.com)
    Password: Your password
    Last Modified: Jun 27, 2013
    Maybe you should test these things before calling people out, because these settings do function perfectly well.
    iCloud is not supported on Snow Leopard or lower, why bother to mention it?
    The OP has an iCloud account, and that can not be opened without Lion or Mountain Lion (on a Mac), IOS5 or 6 (on an iPhone/iPad)
    The document I linked to is Apples documentation for iCloud on current devices,I don't care whether you believe that you know better than they do, but it will affect the people who follow your advice as it won't work
    JungleTaxi Cabbie wrote:
    Also, if you're not running Lion or Mountain Lion, there is no "Mail, Contacts & Calendars" prefpane.
    I never said that there was, perhaps you imagined it.

  • Airport card connected but safari not connected to internet

    Running os 10.4.1 on IMAC g5 with airport card.
    i am having some wireless network issues. when i try to connect to the linksys router that my airport card locates it tells me that i am connected to the network; but when i try to load a page in Safari it tells me that i am not connected to the internet. Internet Explorer gives me the same message.
    i have been able to test my airport card by logging into another (neighbor's) network (just for testing). it received DHCP from that router and assigned a 198.162.x.x. IP address for my computer. i originally had the same issue as far as being connected but safari wouldnt open web pages. i manually plugged in DNS numbers 208.67.222.222 and 208.67.220.220 from OPEN DNS.com and Safari instantly loaded web pages.
    when i try to do the same on the linksys network my airport card connects but Safari once again will not connect to the internet. I am receiving a DHCP IP address automatically from that router but cannot connect to the internet...
    PLEASE HELP ME (it's driving me crazy!)

    Oh man... since my last post (all of 15 minutes ago) my iMac now cannot connect to the network at all. The network status menu widget shows it as being connected (sometimes), but it can't actually connect to anything.
    Just as an experiment, I turned off MAC address filtering on the base station. Didn't help.

  • Firefox unable to connect after brand new first time installation, IE can load fine, I have followed all directions for firefox can not connect but other programs can, and it did not solve the problem

    I have downloaded Firefox for the First time, Firefox can not connect to any website (Unable to COnnect), but IE can. I have followed all the directions on the page for firefox can not load when other programs can (Firefox connection settings,IPv6,DNS Prefetching, firewall settings)
    == This happened ==
    Every time Firefox opened
    == I downloaded it for the 1st time ==
    == User Agent ==
    Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.0; Trident/4.0; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.5.30729; .NET CLR 3.0.30729; MSN Optimized;US)

    http://support.mozilla.com/en-US/kb/Firewalls
    http://support.mozilla.com/en-US/kb/Cannot+connect+after+upgrading+Firefox
    http://support.mozilla.com/en-US/kb/Error+loading+web+sites
    http://kb.mozillazine.org/Error_loading_websites

  • Software updater fails to connect to server. How can I fix?

    Software updater fails tp connect with the server. I have tried a restart and checked network connections and internet access. I have no problems connecting to internet, App Store and iTunes Store. Help!

    If you know what downloads to look for you get them from support.apple.com.  For example the 10.6.8 combo update v1.1 can be found here.
    The probelm is knowing what to look for and that's why softwere update comes in handy even if you don't want to have it do the downloads.  What's probably going on was that the servers looked by software update were either temporarily down, or as mentioned above, overloaded.  Wait a while and try it again.

  • I have recently updated to ios6. But safari browser is very slow ,even twitter, Facebook also facing the same problem also cannot accsess to some websites too.

    I have recently updated to ios6. But safari browser is very slow ,even twitter, Facebook also facing the same problem also cannot accsess to some websites too.

    Try these basic troubleshooting steps.
    Quit all apps completely and restart the iPad. Go to the home screen first by tapping the home button. Double tap the home button and the task bar will appear with all of your recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner of the app that you want to close. Tap the home button or anywhere above the task bar. Restart the iPad.
    Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
    Or .... Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
    For Safari ..... Go to Settings>Safari>Clear History, Cookies and Data. Restart the iPad. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.

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