Software Update v3.1.2 failed. Unable to restore.
Downloaded and installed v3.1.2 of the iPhone software.
Received message: 'The iPhone "iPhone" could not be restored. An unknown error ocurred (1013).'
When I restore the iPhone the same message appears at the end.
I am using the latest version of iTunes - v9.0.1 (9).
Anyone know how I'm able to resolve this?
Thanks.
Cuthbot wrote:
Downloaded and installed v3.1.2 of the iPhone software.
Received message: 'The iPhone "iPhone" could not be restored. An unknown error ocurred (1013).'
When I restore the iPhone the same message appears at the end.
I am using the latest version of iTunes - v9.0.1 (9).
Anyone know how I'm able to resolve this?
Thanks.
the official apple help page for restore errors is http://support.apple.com/kb/TS1275
my best guess is you need to re-do with DFU install.. the best DFU help page i've seen is Here
you can go through the whole checklist at TS1275 but i would first try to DFU and restore.
DFU = device firmware upgrade (update?) it's a more low-level system than the normal restore.
if you want to improve your chances, than make a new user account on your computer and restore from there. (then switch back to YOU and restore your data there).
-awr
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