Software update with OSX 10.8 Mountain Lion
Recently I upgraded my software to Mountain Lion 10.8, and since, I have been unable to update software such as iPhoto, as it says that it is "unavailable in your country (the U.S.)." Any suggestions on what I can do here?
Hi, thaks for response, meant to post as a discussion (not question), wanted to save others time if they get the same problem
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After spending several hours sorting out Canon Pixma OSX problems here are my thoughts:
Canon 860 Series (Pixma 868) Printer Problems with OSX 10.8 (Mountain Lion) – links to Canon Support Site with Drivers and Software with install tips
Problem:
- New imac and MacBook Pro 2012 (OSX 10.8.2) had a problem using Canon Pixma 868 printer on network and would not scan or print using Canon Pixma software (Pixma MP Navigator 2.1 & Photo Print), which has advanced scanning and photo printing functions.
- When I connected the canon printer to my imac, OSX 10.8.2 automatically downloaded and installed drivers for Canon 860 series printer. I could then add the new printer (select ‘apple menu’ / ‘system preferences’ / ‘print and scan’ / “+”) and printer would work while connected via USB but could not get to print or scan over network wifi.
- The original Canon 860 Series CD does not work with 10.8 and the manual / online instructions did not make sense (as based on CD install).
Solution:
1) Install Canon Printer Drivers and Software (from official Canon site)
Go to canon support site, review FAQ, then download and install following Pixma 860 Series software & drivers for OSX 10.8 (links see below). The version I downloaded is in brackets but check for updated version. Full instructions are below.
Canon 860 Series Drivers & Software for OSX 10.8 Mountain Lion:
The base software and drivers needed for using Canon 860 Series on Mac OS X 10.8 (USB) are
1 Printer Driver
(Canon MX860 series CUPS Printer Driver Ver. 10.67.1.0 (03-Aug-2012))
2 Scanner Driver
(Canon MX860 series Scanner Driver Ver. 14.11.4a (03-Aug-2012))
3 Network Tool
(Canon IJ Network Tool Ver. 4.1.0 for Intel Mac (27-Dec-2012)
Canon Software for using advanced printing and scanning functions (while connected to network)
4 Solution Menu
(Canon Solution Menu Ver. 1.4.1 (27-Jul-2012 ))
5 MP Navigator EX
(Canon MP Nav EX Ver. 2.1.3 (02-Auf-2012))
6 Easy-PhotoPrint EX
(Canon Easy-PhotoPrint EX Ver. 4.1.6 (21-Jan-2013 ))
Canon Support (HK) – check your local site
http://www.canon.com.hk/en/download/main/index.do
Select Product and drivers from support site eg http://support-hk.canon-asia.com/
1. Choose a product category
Multifunctional Printers
2. Choose a product series
Pixma
3. Choose a product model
Pixma MX868
4. Choose type of document
Downloads or FAQ
If you have problems installing the software under 10.8, see the FAQ on Canon site. You will need to allow software installs from “unidentified developers by using “Control” Key or by changing your system preferences)
2) Check Canon Printer and Software Working while connected via USB
Once you have downloaded and installed drivers and software and restarted computer, check that the printer and Canon Pixma software (Pixma MP Navigator 2.1 & Photo Print) are working via USB. Open the Canon IJ Network Tool App (Applications / Canon Utilities /IJ Network Tool / Canon IJ Network Tool App) and make sure you can see the Canon MX 860 series (xx.xx.xx.xx.xx.xx) and that it shows the correct SSID Wifi settings (under the Canon IJ Network Tool App ‘Setup menu’). This is normally done as part of the automatic install but worth double checking
3) Add new network printer using ‘apple menu’ / ‘system preferences’ / ‘print and scan’ / “+”).
After you have checked USB printing turn off printer, unplug the USB cable and shutdown the Canon IJ Network Tool App.
Then turn the printer back on and wait 30s. Then add a new printer using ‘apple menu’ / ‘system preferences’ / ‘print and scan’ / “+”). Once you select “+” (add new printer), wait 10-30s for the Wifi Networked Canon MX 860 Series printer to appear in the new window eg Canon MX 860 series (xx.xx.xx.xx.xx.xx) (Kind: “Canon IJ Network”)
DO NOT ADD THE MX 860 SERIES BONJOUR SCANNER (the Bonjour Scanner is the built-in software, is not needed and often appears first on the add printer list). The Canon scanner can be accessed used through the MP Nav EX Ver. 2.1.3 software (which has much better functions)
You will now have two Printer Canon MX860 (USB) and Canon MX860 (Wifi / Network). Set the Canon MX860 (Wifi / Network) as default and test print and scan
If the Wifi Networked Canon MX 860 Series printer does not appear, check the printer and make sure that the printer can see the wifi network. On the printer select Menu / Settings / Device Settings / Lan Settings / WLAN Setting List. It should say WLAN Active, identify the SSID and have an IP address
If the printer can not see the Wifi Network, plug the USB cable back in, then open the Canon IJ Network Tool App (Applications / Canon Utilities /IJ Network Tool / Canon IJ Network Tool App). Make sure you can see the Canon MX 860 series (xx.xx.xx.xx.xx.xx) and that it has your SSID settings (under setup), if it has this info, restart the computer and the printer and try againHi, thaks for response, meant to post as a discussion (not question), wanted to save others time if they get the same problem
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How can i down great a new mac pro 13" retina with osx 10.8 Mountain Lion to osx 10.7 lion?
Hi Guy's,
Can you help me with the following problem please?
I have a new Macbook pro 13" with retina and a ssd HD.
On this machine is a osx 10.8 Mountain lion installed.
I need to down great this machine to osx 10.7.3. lion
Bud it won't work.
I use a usb key to bood to 10.7.3 it works always on a normal macbook pro.
Can someone help me on this please?You can't. No new Mac can run any older version of OS X then what originally came on it.
There are a few exceptions but to do so you would need a model that also came with the older OS at some point but then you would also need the older OS X installer files. Which aren't available to a Mac that came with a later OS X version. -
Downloading software updates or plug ins on Mountain Lion 10.8.4 including the recent a
Some software dmg's download and install. Others end with an "unexpected error message". For example, update to my HP Printer from the app store installed with no problem. The upgrade to Mountain Lion from the app store ended with the error message. This error message also appears on attempts to install MS Silverlight.
I saw a similiar problem solved Linc last June, but do not know if will help with my problem. I need help. Thanks, BillYou might try this:
Repair the Hard Drive and Permissions - Mountain Lion
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported then click on the Repair Permissions button. When the process is completed, then quit DU and return to the main menu. Select Restart from the Apple menu.
Then download and install: OS X Mountain Lion Update v10.8.5 (Combo). -
Software Update won't connect in Mountain Lion
Software Update indicates that I have an update available for Pages, but when I type in my Apple ID and password in the App Store (which is where Software Update takes you in Mountain Lion), I get a "Connection failed" message every time. The App Store seems to accept my password on my iPad okay. Is there a problem with Software Update in Mountain Lion?
To follow up, I've been on the phone with Tech Support for two days, and they're stumped too. When I try to connect to Software Update, I get the following message from the App Store: "Cannot connect to the App Store: An Internet connection is required." However, I AM connected to the Internet; Safari works fine, as do all other apps that require an Internet connection. Moreover, I CAN connect to the App Store via the Internet for everything BUT "Software Updates" - "Featured," "Top Charts," "Categories," etc. For some reason, however, the App Store won't let me connect to Software Update or to "Updates" in the App Store because it cannot detect my Internet connection. I've tried repairing permissions, a "safe mode" restart, creating a new "test" user to verify that my network connections are working properly, and finally today I did a re-install of Mountain Lion...all to no avail. Furthermore, my system (Mountain Lion) seems otherwise to be functioning flawlessly. No other problems at all.
It appears that the problem may not lie with my system, but with Apple's Software Update somehow, but so far they can't seem to track it down.
Curious as to whether anyone else has had this problem with Mountain Lion. -
I just purchased a MacBook Pro Retina. Checked my OSX and it is version 10.8.1... trying to find a way to upgrade to a higher version. In the app store it doesnt show the update nor downloading the new Mountain Lion OXS doesnt work. Please help
hienn,
Not yet. There was an upgrade page to 10.8.2 for the late 2012 models but it's down now. I have to assume that Apple pulled it because of some bugs. I would look for something next week, more likely than not. In the meantime, the OP should be good with 10.8.1 until the update shows up again.
Clinton -
I updated the software on my 2009 MBP to Mountain Lion. Since then, my iPhoto has been unable to open my photo library. I have updated iPhoto, and still no luck. Any ideas for fixing this problem?
Welcome to the Apple Support Communities
Do you see any message when you open iPhoto? Try to open iPhoto holding Option key and select the library -
I have two macs in my house. One is newer and came with the os x mountain lion software and the other one needs to be upgraded. I was wondering if there is a way to take upgrade from one to the other? Should not have to buy this software again.
Welcome to Apple Support Communities
Buy it for the other computer. Mountain Lion is preinstalled on the new Mac, but you can only use it in the new one -
My 2011 iMac doesn't work with display sleep anymore after installing a clean copy of OSX 10.8 Mountain Lion.
I have it on upper left corner but it take the whole computer to sleep, no way to turn just the display.Hi, thaks for response, meant to post as a discussion (not question), wanted to save others time if they get the same problem
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I have a free agent desk 500 GB external hard drive. Since updating my iMac OS to Mountain Lion it no longer backs up through Time Maching like it did in the past. Now, after completing its work it says, "Unable to complete backup. An error occurred while creating the backup folder." I cannot find any sites that help me fix this. Do I need to purchase a new external hard drive?
Hi Aaron,
Have you looked through Pondini's extensive TM help site?
http://Pondini.org/TM/FAQ.html
http://pondini.org/TM/Troubleshooting.html
Can't imaging something not being covered there. -
Looking to move data from OSX 9 to Mountain Lion using external hard drive?
Looking to move data from OSX 9 to Mountain Lion using external hard drive?
Thanks. I'd like to get rid of this OSX 9 after retrieving a few files. If I wanted to erase it's hard drive before I do so, would powering off then on again and immediately start tapping the F10 button do the trick as it does with a PC?
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Hi I just updated from Snow Leopard to Mountain Lion.
I write DVD's using Final Cut Pro, creating a DVD that plays HD and Standard Definition on one disk.
My problem is when I used load the disk on my G5 it would ask if you want High Definition or Standard Definition, now it just defaults to Standard Definition.(I'm using Apple's DVD Player)
Can I fix this problem?Addendum: I read on a post here (http://forums.macrumors.com/showthread.php?t=420169) about removing some kext files in order to trick OSX into thinking that there were no FireWire ports.
I followed the instructions and removed from /System/Library/Extensions/ the following files:
IOFireWireSerialBusProtocolTransport.kext
IOFireWireAVC.kext
IOFireWireFamily.kext
IOFireWireIP.kext
IOFireWireSBP2.kext
I restarted and BAM...Snow Leopard booted crazy fast and the mouse and keyboard worked instantly.
The System Profiler says "No FireWire ports were found."
So this tells me that the FW port is probably the culprit and is messing up the installation.
So how do I hack the Mountain Lion installer and tell it to ignore the FW port, which is obviously quite dead? Or is there something I can do to the Base system that is similar? -
How many computers can be upgraded with one 1 purchase mountain lion?
How many computers can be upgraded with one 1 purchase mountain lion?
What if I have a Mac with a different apple ID. Can I sign out of that ID and sign in with my other ID and still download it with one purchase?
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when I updated my mac mini to mountain lion it gave me an icon on my desktop of a hard drive, can I delete this?
Open the General tab of the Finder's preferences and set it not to be displayed on the desktop. Alternatively, if it's a disk image or external disk, just drag it to the Trash.
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i have to upload video from my hewlett packard t200 camcorder to my mac. but mac won't recognize the camcorder files. i even bought flip4mac by tele stream which so far is useless. please help me use my camcorder with my iMac os mountain lion 10.8.2
i tried to get the installation disc for the camcorder but mac wont' recognize it becaue it is windows based i guess.
i just bought the camcorder a few months ago and when my computer crashed thought i'm finally getting a mac...it's been a costly venture which has resulted in more frustration than before my pc.
now the things i want to use with my mac that i thought would be even simpler...are not even useable...
helpThat camera shoots H.264 in an .avi wrapper.
You will have to transfer the files via the Finder.
Get a free copy of MPEG Streamclip and convert them to QuickTime .mov using the H.264 codec if you are presumably editing in iMovie.
Note that your list of video codecs won't look like mine as I have Final Cut Pro, but H.264 is definitely an option for you.
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