Software update won't turn off
My software update keeps "bouncing on" in my dock, even when I tell it I don't want the updates or turn it off. I've unclicked the "check for updates" in system preferences, but it just resets itself to "check for update weekly" within a minute or two and tells me it has updates available almost immediately. Any advice?
I just got back from the Genius Bar (W14th store in Manhattan).
FYI - I originally came across this problem using Activity Monitor and noticing that there was a SoftwareUpdateCheck process constantly showing up like a friggin' ghost, which seemed to coincide with my System Preferences switching back on the Check for Updates option.
The Genius Bar guys couldn't trace what the problem was; they did a bunch of commands in Terminal, dumped a bunch of different plist files - and still no help. When I mentioned the whole Admin versus Standard user theory - nothing specific about an Admin user came to mind for them. So we decided to create a new Administrator user account which AT FIRST resulted in the same problem...
*BUT THEN* in System Preferences once we unchecked the "Download important updates automatically" option under "Check for Updates:" (which was set to Weekly by default) the SoftwareUpdateCheck process FINALLY disappeared out of the Activity Monitor and never came back on. And Check for Updates in the Software Update Preferences stayed whichever way I set it (off, daily, weekly or monthly). It seems the key was "Download important updates automatically", which is weird because in the bad user account it stays unchecked there even while Check for Updates mysteriously re-checks itself.
So the Genius Bar guy and myself think there's something installed on my original Admin user account that is forcing an update check in the background. I've disabled the automatic Adobe Updater - but that didn't help - so one by one I'll go through all my other software until I find the guilty bugger. Until then I'm going to use my new user account and quarantine my original user account - accept for doing iTunes stuff - since I'm not ready to face the trouble of migrating all my iTunes Library data to the new user account.
P.S., thanks Marcus at the W14 Store Genius Bar for your patience and enthusiasm. I'm impressed how well you GB folks switch gears from tricky in-depth Mac problems to "my iPhone screen gets stuck sometimes, I can't explain it, so gimme a new one."
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