Software Updater comes on, states that I urgently need this update. Yet when I agree the s/w update server connection goes on an on but do not seem to connect. What is the problem?

I have a Dell PC. This Software Updater comes on saying I need to update . I states that I urgently need this update! Norton says okay. I go ahead and approve. Then it start...updater connecting to update server... and it goes on an on and on. until I turned it off.
I have done that several times. I have even left it on to go on about my business. But apparently it hasn't unloaded anything because it keeps coming back on when I start up my computer.
Is this your updater?

If there are problems with updating then best is to download the full version and uninstall the currently installed version.
Download a fresh Firefox copy and save the file to the desktop.
* Firefox 4.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Uninstall your current Firefox version.
* Do not remove personal data when you uninstall the current version.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
Your bookmarks and other profile data are stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder] and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.

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