Software updater or Ovi

I just updated my C7 to Anna 022014 using Nokia software updater and it tells me I am up to date and no more to download but if I go to Ovi suite it has Anna updates in 2 parts but gives an error half way through which I see many people are getting so the question is which is correct Ovi or the Nokia Software updater? 
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well as it is with me..
Ovi suite shows no updates available... despite me not having been able to download Anna 1/2 or 2/2 previously...
having updated/repaired NSU.. it shows no updates available for either firmware or apps...
i honest to god am sick of all this messing about ...why is it so god damn difficult to get the full update...
previously i thought maybe it was because my broadband line speed was quite slow... but now im using a different connection elsewhere in the UK, thats got a faster line speed... its made no difference what so ever....
and still no Anna 1/2, 2/2, Ovi store or Social updates available OTA via the software updater app on the N8...

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    You can do a hard reset of the device, but note that *ALL DATA* on the device will be ERASED. To do a hard reset ( where the phone is almost rewritten ), press *#7370#. If it still doesn't seem to solve, turn off the phone and press *, 3, dial ( green ) and power key altogether till the phone turns on. Always backup before you perform these functions.
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    And whatmake you think this is going to help? The answer from local Nokia Care Pointwas: “if you hit the phone it might be the reason for this problems and we arenot responsible for warranty void for your Nokia phone blah blah – of course Idid not hit or throw the phone but never mind – the just don’t care. Thisproblems was described in details to Nokia Care Point Finland and the answerwas … “ we are very sorry, but you need to make a connection with your localNokia Care Point” ha ha – thank you very much, they were so helpful ! That’swhy I don’t want to call or connect Nokia anymore – no help at all! Sorry ifthis information is not good for you, but it is true! Don’t believed it : check THREAD ID:1-4N513T0 from 06.January and THREAD ID:1-4N0DM6A from 05. January. That’s why I need User help, notNokia help.

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