Software updater ruined itunes!  help!

my itunes was running fine until i ran the software updater yesterday (1/26/06). i can only assume that that caused the problem, though i don't really know.
now when i try to open itunes the black arrow appears next to it on the dock but that is the only indication that it's open. no screen appears. i can't access an itunes menu. nothing. i can just force quit it. i've tried reinstalling from the website but it's no use. it is, however, very possible that i did not delete all relevent files before reinstalling. i just don't know.
does anybody have any suggestions? thanks...

Try deleting your iTunes preference files (com.apple.itunesxxx.plist, in your user's Library -> Preference folder) and see if that helps.

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