Software updater won't update
Hi Garry here,has anyone had issues with software updater not updating?
any info would be most greatfull
Did you find a solution this problem.
I have both a 20" G5 and a 20" Core 2 Duo.
The G5 died and had to reinstall completely with the Tiger Disk. It installed fine and can connect to the internet - but when software update is run it get about a 1/5 of the way and never completes. As far as the iMac G5 is concerned software update has never been run.
Is there a problem with software update finding a large cumulative series of fixes from 10.4.0 to present?
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iTunes no longer recognizes my airport express.
Error Message:
None of the selected updates could be installed.
An unexpected error occurred.
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http://support.apple.com/kb/TS4424 -
Safari won't open after OS 10.4 software update combo update
I am working on a computer iMac g5 1.8ghz, 600 mhz Bus, 512mb Ram was 10.3.9 but Safari was not working because Safari 3.1.1 was installed. I tried removing all safari, cache, plist to no avail, Firefox worked after reinstall. I remove safari and upgraded the station to OS 10.4.5, when the install finished it had installed Safari 2 and I was able to open it, I ran the Software update, which included the combo to upgrade to 10.4.11, reset the indicator light and one more update that I can't remember and now I am back to where I started Safari won't open.
I can open Firefox so I know it's not network related,
I've repaired permissions and restarted
I've created a secondary Admin account, so I know it's not the profile.
I've deleted plist and cache of safari before I did the OS update
After the combo upgrade, now Both Safari 3.0.4 and Software update will not open.
Does anyone have some insight on this? I've spent hours on this supposed quick fix my friend needed.Hello h:
At this point, I would suggest an archive and install (and then run software updater, do not try to decide what updates to install yourself):
http://support.apple.com/kb/HT1710
Barry -
So a few weeks ago I installed the software update that came up - I've never had any problems before after doing this. Now though my Safari won't even open, the icon just bobs up and down for a few seconds then I get a pop up box telling me:
Safari quit unexpectedly.
Click reopen or report (etc..... )
It's been doing this for a while now, anything simple I can do to fix this?
Thanks!Process: Safari [8849]
Path: /Applications/Safari.app/Contents/MacOS/Safari
Identifier: com.apple.Safari
Version: 5.1.6 (7534.56.5)
Build Info: WebBrowser-7534056005000000~6
Code Type: X86-64 (Native)
Parent Process: launchd [117]
Date/Time: 2012-08-23 10:25:32.600 +0100
OS Version: Mac OS X 10.7.4 (11E53)
Report Version: 9
Interval Since Last Report: 101519 sec
Crashes Since Last Report: 3
Per-App Interval Since Last Report: 20 sec
Per-App Crashes Since Last Report: 3
Anonymous UUID: 9BE58ABD-B1A5-4F66-95B2-215F4C322878
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
objc[8849]: garbage collection is OFF
*** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'Invalid parameter not satisfying: (index >= 0) && (index < [_itemArray count])'
*** First throw call stack:
0 CoreFoundation 0x00007fff8d153f56 __exceptionPreprocess + 198
1 libobjc.A.dylib 0x00007fff95cb8d5e objc_exception_throw + 43
2 CoreFoundation 0x00007fff8d153d8a +[NSException raise:format:arguments:] + 106
3 Foundation 0x00007fff8c01e71f -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 169
4 AppKit 0x00007fff8e985cdf -[NSMenu itemAtIndex:] + 165
5 AppKit 0x00007fff8e985e38 -[NSMenu removeItemAtIndex:] + 63
6 Safari 0x000000010475bc2e -[AppController awakeFromNib] + 387
7 CoreFoundation 0x00007fff8d14afb1 -[NSObject performSelector:] + 49
8 CoreFoundation 0x00007fff8d14af32 -[NSSet makeObjectsPerformSelector:] + 274
9 AppKit 0x00007fff8e96d9ff -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1245
10 AppKit 0x00007fff8e963f73 loadNib + 322
11 AppKit 0x00007fff8e963470 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 217
12 AppKit 0x00007fff8e96338b +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 141
13 AppKit 0x00007fff8e9632ce +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 364
14 AppKit 0x00007fff8ebd406f NSApplicationMain + 398
15 Safari 0x000000010495e806 SafariMain + 166
16 Safari 0x000000010474af24 Safari + 3876
terminate called throwing an exception
abort() called
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff9272dce2 __pthread_kill + 10
1 libsystem_c.dylib 0x00007fff951a47d2 pthread_kill + 95
2 libsystem_c.dylib 0x00007fff95195a7a abort + 143
3 libc++abi.dylib 0x00007fff8d0ab7bc abort_message + 214
4 libc++abi.dylib 0x00007fff8d0a8fcf default_terminate() + 28
5 libobjc.A.dylib 0x00007fff95cb91b9 _objc_terminate + 94
6 libc++abi.dylib 0x00007fff8d0a9001 safe_handler_caller(void (*)()) + 11
7 libc++abi.dylib 0x00007fff8d0a905c std::terminate() + 16
8 libc++abi.dylib 0x00007fff8d0aa152 __cxa_throw + 114
9 libobjc.A.dylib 0x00007fff95cb8e7a objc_exception_throw + 327
10 com.apple.CoreFoundation 0x00007fff8d153d8a +[NSException raise:format:arguments:] + 106
11 com.apple.Foundation 0x00007fff8c01e71f -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 169
12 com.apple.AppKit 0x00007fff8e985cdf -[NSMenu itemAtIndex:] + 165
13 com.apple.AppKit 0x00007fff8e985e38 -[NSMenu removeItemAtIndex:] + 63
14 com.apple.Safari.framework 0x000000010475bc2e -[AppController awakeFromNib] + 387
15 com.apple.CoreFoundation 0x00007fff8d14afb1 -[NSObject performSelector:] + 49
16 com.apple.CoreFoundation 0x00007fff8d14af32 -[NSSet makeObjectsPerformSelector:] + 274
17 com.apple.AppKit 0x00007fff8e96d9ff -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1245
18 com.apple.AppKit 0x00007fff8e963f73 loadNib + 322
19 com.apple.AppKit 0x00007fff8e963470 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 217
20 com.apple.AppKit 0x00007fff8e96338b +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 141
21 com.apple.AppKit 0x00007fff8e9632ce +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 364
22 com.apple.AppKit 0x00007fff8ebd406f NSApplicationMain + 398
23 com.apple.Safari.framework 0x000000010495e806 SafariMain + 166
24 com.apple.Safari 0x000000010474af24 0x10474a000 + 3876
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff9272e7e6 kevent + 10
1 libdispatch.dylib 0x00007fff9718c78a _dispatch_mgr_invoke + 923
2 libdispatch.dylib 0x00007fff9718b31a _dispatch_mgr_thread + 54
Thread 2:: Dispatch queue: com.apple.CFURLCACHE_work_queue
0 libsystem_kernel.dylib 0x00007fff9272e5b6 fsync + 10
1 libsqlite3.dylib 0x00007fff9780de38 unixSync + 72
2 libsqlite3.dylib 0x00007fff9781b777 syncJournal + 167
3 libsqlite3.dylib 0x00007fff9780ca1e sqlite3PagerCommitPhaseOne + 1262
4 libsqlite3.dylib 0x00007fff977f811e sqlite3BtreeCommitPhaseOne + 478
5 libsqlite3.dylib 0x00007fff977f7735 vdbeCommit + 981
6 libsqlite3.dylib 0x00007fff977ba55a sqlite3VdbeHalt + 4442
7 libsqlite3.dylib 0x00007fff977ec1a6 sqlite3VdbeExec + 51958
8 libsqlite3.dylib 0x00007fff977dea5b sqlite3_step + 1883
9 libsqlite3.dylib 0x00007fff977a1fb5 sqlite3_exec + 533
10 com.apple.CFNetwork 0x00007fff907cf66c __CFURLCache::PostDatabaseOpenPragmaExecute() + 48
11 com.apple.CFNetwork 0x00007fff907cf542 __CFURLCache::OpenDatabase() + 196
12 com.apple.CFNetwork 0x00007fff907cf040 ProcessCacheTasks(__CFURLCache*, bool) + 265
13 com.apple.CFNetwork 0x00007fff907cea72 _ZL24_CFURLCacheTimerCallbackPv + 662
14 libdispatch.dylib 0x00007fff9718aa86 _dispatch_call_block_and_release + 18
15 libdispatch.dylib 0x00007fff9718c2d6 _dispatch_queue_drain + 264
16 libdispatch.dylib 0x00007fff9718c132 _dispatch_queue_invoke + 54
17 libdispatch.dylib 0x00007fff9718b92c _dispatch_worker_thread2 + 198
18 libsystem_c.dylib 0x00007fff951a43da _pthread_wqthread + 316
19 libsystem_c.dylib 0x00007fff951a5b85 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff9272e192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff951a4594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff951a5b85 start_wqthread + 13
Thread 4:: WebCore: IconDatabase
0 libsystem_kernel.dylib 0x00007fff9272dbca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff951a6274 _pthread_cond_wait + 840
2 com.apple.WebCore 0x00000001057f91fc WebCore::IconDatabase::syncThreadMainLoop() + 124
3 com.apple.WebCore 0x00000001057f6d50 WebCore::IconDatabase::iconDatabaseSyncThread() + 496
4 com.apple.JavaScriptCore 0x000000010513911f _ZN3WTFL19wtfThreadEntryPointEPv + 15
5 libsystem_c.dylib 0x00007fff951a28bf _pthread_start + 335
6 libsystem_c.dylib 0x00007fff951a5b75 thread_start + 13
Thread 5:: CoreAnimation render server
0 libsystem_kernel.dylib 0x00007fff9272c67a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff9272bd71 mach_msg + 73
2 com.apple.QuartzCore 0x00007fff8d2932d9 CA::Render::Server::server_thread(void*) + 184
3 com.apple.QuartzCore 0x00007fff8d293219 thread_fun + 24
4 libsystem_c.dylib 0x00007fff951a28bf _pthread_start + 335
5 libsystem_c.dylib 0x00007fff951a5b75 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000006 rcx: 0x00007fff64348408 rdx: 0x0000000000000000
rdi: 0x000000000000060b rsi: 0x0000000000000006 rbp: 0x00007fff64348430 rsp: 0x00007fff64348408
r8: 0x00007fff7c65efb8 r9: 0x00007fff64347e98 r10: 0x00007fff9272dd0a r11: 0xffffff80002da8d0
r12: 0x00007f8999e46220 r13: 0x0000000000000000 r14: 0x00007fff7c661960 r15: 0x00007fff64348580
rip: 0x00007fff9272dce2 rfl: 0x0000000000000246 cr2: 0x0000000108629000
Logical CPU: 0
Binary Images:
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0x10474f000 - 0x104be9ff7 com.apple.Safari.framework (7536 - 7536.25) <C95F0D4E-6984-3D2F-B0BA-5D12A164EAC8> /System/Library/StagedFrameworks/Safari/Safari.framework/Safari
0x104f06000 - 0x105195fff com.apple.JavaScriptCore (7536 - 7536.24) <C613502E-BC98-3269-A25C-4BDB2D87590B> /System/Library/StagedFrameworks/Safari/JavaScriptCore.framework/JavaScriptCore
0x105246000 - 0x1053c8ff7 com.apple.WebKit (7536 - 7536.25) <8D171955-A1CA-31AA-B701-B9D4F760B10B> /System/Library/StagedFrameworks/Safari/WebKit.framework/WebKit
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0x1057f3000 - 0x106798ff7 com.apple.WebCore (7536 - 7536.24) <F2C26660-05D7-34A7-9158-9C3D21BEB32F> /System/Library/StagedFrameworks/Safari/WebCore.framework/WebCore
0x7fff6434a000 - 0x7fff6437ebaf dyld (195.6 - ???) <C58DAD8A-4B00-3676-8637-93D6FDE73147> /usr/lib/dyld
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0x7fff8b94f000 - 0x7fff8b978fff com.apple.CoreVideo (1.7 - 70.3) <9A9D4058-9935-3B0A-B1A6-27EB78D02249> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
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0x7fff8be97000 - 0x7fff8bed9fff com.apple.corelocation (330.12 - 330.12) <CFDF7694-382A-30A8-8347-505BA0CAF312> /System/Library/Frameworks/CoreLocation.framework/Versions/A/CoreLocation
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0x7fff8cd9f000 - 0x7fff8cdadfff com.apple.NetAuth (3.2 - 3.2) <F0D60E34-37A9-308D-B44E-E3450906173A> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
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0x7fff8e4eb000 - 0x7fff8e53fff7 com.apple.ScalableUserInterface (1.0 - 1) <33563775-C662-313D-B7FA-3D575A9F3D41> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableU serInterface.framework/Versions/A/ScalableUserInterface
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0x7fff97170000 - 0x7fff97172fff libCVMSPluginSupport.dylib (??? - ???) <1C73D331-6F6C-3872-A011-1C41FBF49F2A> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginS upport.dylib
0x7fff97173000 - 0x7fff97183ff7 com.apple.opengl (1.7.7 - 1.7.7) <0CA11278-746C-353A-923B-BCC0047190C3> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x7fff97189000 - 0x7fff97197fff libdispatch.dylib (187.9.0 - compatibility 1.0.0) <1D5BE322-A9B9-3BCE-8FAC-076FB07CF54A> /usr/lib/system/libdispatch.dylib
0x7fff97198000 - 0x7fff9719afff com.apple.TrustEvaluationAgent (2.0 - 1) <1F31CAFF-C1C6-33D3-94E9-11B721761DDF> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
0x7fff97296000 - 0x7fff972c9ff7 com.apple.GSS (2.2 - 2.0) <971395D0-B9D0-3FDE-B23F-6F9D0A2FB95F> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x7fff972ca000 - 0x7fff97309ff7 libGLImage.dylib (??? - ???) <49BB4404-68F1-3839-A5C9-983405B59F52> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x7fff97336000 - 0x7fff9735efff com.apple.PerformanceAnalysis (1.11 - 11) <8D4C6382-DD92-37A2-BCFC-E89951320848> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis
0x7fff9735f000 - 0x7fff974b8fff com.apple.audio.toolbox.AudioToolbox (1.7.2 - 1.7.2) <0AD8197C-1BA9-30CD-98F1-4CA2C6559BA8> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x7fff974ea000 - 0x7fff97546ff7 com.apple.HIServices (1.21 - ???) <9645CFA8-63BE-3A0D-A636-56D9827E6C8C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x7fff97547000 - 0x7fff97548ff7 libsystem_sandbox.dylib (??? - ???) <96D38E74-F18F-3CCB-A20B-E8E3ADC4E166> /usr/lib/system/libsystem_sandbox.dylib
0x7fff97549000 - 0x7fff97572fff libJPEG.dylib (??? - ???) <64D079F9-256A-323B-A837-84628B172F21> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x7fff97602000 - 0x7fff97619fff com.apple.MultitouchSupport.framework (231.4 - 231.4) <10A978D1-8781-33F0-BE45-60C9171F7278> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
0x7fff9761a000 - 0x7fff9762ffff com.apple.speech.synthesis.framework (4.0.74 - 4.0.74) <C061ECBB-7061-3A43-8A18-90633F943295> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x7fff97630000 - 0x7fff97725fff libiconv.2.dylib (7.0.0 - compatibility 7.0.0) <5C40E880-0706-378F-B864-3C2BD922D926> /usr/lib/libiconv.2.dylib
0x7fff97726000 - 0x7fff97796fff com.apple.datadetectorscore (3.0 - 179.4) <9C01D16F-75A9-3BDD-B91A-F0F32261A2E7> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
0x7fff97797000 - 0x7fff9789efe7 libsqlite3.dylib (9.6.0 - compatibility 9.0.0) <EE02BB01-64C9-304D-9719-A35F5CD6D04C> /usr/lib/libsqlite3.dylib
0x7fff9789f000 - 0x7fff978b3ff7 com.apple.LangAnalysis (1.7.0 - 1.7.0) <04C31EF0-912A-3004-A08F-CEC27030E0B2> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x7fff978b4000 - 0x7fff978eefe7 com.apple.DebugSymbols (2.1 - 87) <ED2B177C-4146-3715-91DF-D99A8ED5449A> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s
0x7fff97934000 - 0x7fff97941fff com.apple.CrashReporterSupport (10.7.4 - 352) <9C16B49C-CF02-38F9-A7CD-969C140D3961> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x7fff97959000 - 0x7fff97a8ffff com.apple.vImage (5.1 - 5.1) <A08B7582-67BC-3EED-813A-4833645964A7> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x7fff97add000 - 0x7fff97ae2fff libpam.2.dylib (3.0.0 - compatibility 3.0.0) <D952F17B-200A-3A23-B9B2-7C1F7AC19189> /usr/lib/libpam.2.dylib
0x7fff97aee000 - 0x7fff97b1bff7 com.apple.opencl (1.50.69 - 1.50.69) <57939F7D-3626-30E2-883D-8A7CCB3F8763> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x7fff97b1c000 - 0x7fff97ba1ff7 com.apple.Heimdal (2.2 - 2.0) <FF0BD9A4-6FB0-31E3-ABFB-563FBBEC45FC> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x7fff97ec5000 - 0x7fff97ec6fff libunc.dylib (24.0.0 - compatibility 1.0.0) <337960EE-0A85-3DD0-A760-7134CF4C0AFF> /usr/lib/system/libunc.dylib
0x7fff97ec7000 - 0x7fff97eceff7 com.apple.CommerceCore (1.0 - 17) <3894FE48-EDCE-30E9-9796-E2F959D92704> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
0x7fff97ecf000 - 0x7fff97fb3fff com.apple.CoreServices.OSServices (478.46 - 478.46) <70BEE269-8F4D-3FDC-B1AD-A591C0CB37E5> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x7fff97fb4000 - 0x7fff97fcbfff com.apple.CFOpenDirectory (10.7 - 146) <BBB7C97E-7B46-3286-9128-32B5D16B5CBE> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 3
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 13103
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=185.1M resident=90.2M(49%) swapped_out_or_unallocated=94.9M(51%)
Writable regions: Total=1.0G written=4724K(0%) resident=6424K(1%) swapped_out=0K(0%) unallocated=1.0G(99%)
REGION TYPE VIRTUAL
=========== =======
CG shared images 96K
CoreServices 1164K
JS JIT generated code 8K
JS JIT generated code (reserved) 1.0G reserved VM address space (unallocated)
MALLOC 24.6M
MALLOC guard page 48K
SQLite page cache 288K
STACK GUARD 56.0M
Stack 10.5M
VM_ALLOCATE 64K
__CI_BITMAP 80K
__DATA 16.2M
__IMAGE 528K
__LINKEDIT 59.8M
__RC_CAMERAS 244K
__TEXT 125.3M
__UNICODE 544K
mapped file 24.7M
shared memory 312K
=========== =======
TOTAL 1.3G
TOTAL, minus reserved VM space 320.5M
Model: MacBook7,1, BootROM MB71.0039.B0E, 2 processors, Intel Core 2 Duo, 2.4 GHz, 2 GB, SMC 1.60f5
Graphics: NVIDIA GeForce 320M, NVIDIA GeForce 320M, PCI, 256 MB
Memory Module: BANK 0/DIMM0, 1 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142323837334648532D4346382020
Memory Module: BANK 1/DIMM0, 1 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142323837334648532D4346382020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.198.4.20)
Bluetooth: Version 4.0.5f11, 2 service, 11 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HTS545025B9SA02, 250.06 GB
Serial ATA Device: HL-DT-ST DVDRW GS23N
USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0x24600000 / 2
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06600000 / 3
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8218, 0x06630000 / 5
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0237, 0x06300000 / 2 -
I have just agreed to software updates on my imac and now can't open my mail. There is a message saying this version of mail isn't compatible with this latest software. I have located the updated mail in the applications folder but it won't open. I don't have the original operating software disk. Does anyone have any suggestions?
Your reply suggests that you have moved Mail to a different location, which (as I said) will prevent it from being properly updated. You cannot use Mail 4.5 with any recent version of Mac OS X. Mac OS X 10.7 (Lion) included Mail 5 and Mac OS X 10.8 (Mountain Lion) includes Mail 6. I'm assuming that you have either Lion or Mountain Lion, but if that is incorrect, you will need to provide that information.
At this point, you will need to reinstall your system. Hold down command-R at startup and reinstall the system right on top of the old one. This should not disturb any of your documents or applications, though you should have backups beforehand in case something goes wrong. And at this point, with your system in an uncertain state (I don't entirely know what you have done to it), something could go wrong.
You will also want to delete the old copy of Mail 4.5, wherever that is. You can't use it.
In the future, do not move any of the preinstalled applications. Leave them where they are. -
ITunes won't open ; Apple software update error
When I double click iTunes, the computer thinks briefly (hourglass) then does nothing. iTunes won't load.
QuickTime Player opens fine.
But Apple Software Update now gives me a strange error message.
Anybody know how to interpret it? Might it be linked to my iTunes not loading?
The procedure entry point
?CreateProductsFromXML@CSUCatalogObject@@QAEXP6AIPAXIIJ@Z0IV?$CStringT@_WV?$StrT raitMFC@_WV?$ChTraitsCRT@
_W@ATL@@@@@ATL@@@Z could not be located in the dynamic link library SoftwareUpdateFiles.dll.I'm having similar issues on PC Windows Ultimate 7 32bit. Husband tells me iTunes updated last night on both his and my laptops (same OS), without asking for confirmation, which I thought was unusual. Tried opening iTunes various times today and no response. Restarted and still no improvement.
Tried repairing and uninstalling iTunes, very slow and glitchy but eventually seemed to have got rid of the software. Downloaded most recent installer link from Apple website and attempted reinstall, but it didn't get past the empty-barred status window.
Aborted and found an old installer from earlier back-up - version 10.2 something. Install appeared to run smoothly but I still can't actually open iTunes.
Any help appreciated as we now have two laptops that won't shut down properly (seems they think iTunes is still running, even though we can't access it or close it in Task Manager), 2 iPhone 4s and an iPad that we can't use properly!
Apple....are YOU listening?! -
ITunes claims my 5th gen ipod has old software, but won't let me update
I have two ipods... one an old 3rd gen scroll wheel ipod that just seemed to go kaput... it wasn't showing up in the iTunes source list or on my desktop. So I followed some directions on the apple site to try to restore it:
"Step 1
Delete the file using Terminal
Open Terminal (/Applications/Utilities).
Type: sudo rm -R /System/Library/Extensions/iPodDriver.kext
Press Return.
Enter the administrator account password when prompted.
Quit Terminal.
Restart the computer (From the Apple menu, choose Restart).
Step 2
Reinstall iTunes
Download the latest version of iTunes from the iTunes download page.
Install iTunes.
Restart the computer after the installation has completed.
Connect iPod.
Step 3
Delete the iPod.plist file
Remove the following file in the your home directory and launch the iPod updater again
~/Library/Preferences/com.apple.ipod.plist"
Anyway none of this worked for my old ipod (I think it's dead) but here's my new problem. Since I did this I plugged in my new ipod, 5th gen black 60g, and I got an error message that said:
"Some of the items in the itunes library were not copied to the iPod "Honey" because your iPod software is too old. Go to the summary tab in iPod preferences and click Update to get the latest iPod software update."
When I went to the Summary page the whole "Version" section is grayed out and it says "Your iPod is up to date."
What is going on and how can I fix it?
iPod 5th gen 60g/powerbook g4 1.33ghz Mac OS X (10.4.7)I am having the same problem. I'm wanting to update to iOS 7, the 'Update Now' button is available, but it says I can't download due to no Internet connection. I DO have an Internet connection, but either way it won't let me update. Help!
-
iTunes won't open after downloading software update. Macbook Pro OSX10.6.8 Simple solution? And by the way, this is apparently a common problem and Apple has completely failed to warn in advance or offer a quick straightforward solution - used to be a good company, but it's becoming just another crappy screw-the-consumer corporation.
It would help to know versions here. I'm guessing your update put an older version of something into a place where a newer version of something iTunes put in there existed. Updating an earlier OSX version to 10.6.8 is still only updating to system software that was issued several years ago. If you are running some slightly newer version of iTunes issued subsequent to 10.6.8 and you just updated to 10.6.8 you may have put in an older version of something iTunes uses. Anyway, I'm guessing here until we know exactly what you did.
-
My iPad won't open itunes. Wifi ok safari working. Software update trying to download for days 7.1.1. Is this the problem? How to fix?
If Safari is working otherwise and you can log onto other websites, try clearing Safari and reset your iPad. That might help with the Twitter app as well.
Settings>Safari>Clear Cookies and Data.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up. -
24" iMac won't install any 'large' Apple software updates from the internet
I am having a serious issue with my iMac and neither the people on the phone at Apple Care or the 'Geniuses' at the Genius Bar have been able to assist. So, maybe someone here can:
First - here is the background information about what happened and what I've done:
A few weeks ago when the new iTunes 10 came out I went to upgrade. The upgrade failed it said. So, I thought perhaps Apple was having issues with the new software or something. So, I thought - Ok, I'll give it a day or two.
I come back and try again from Apple.com - no luck. Hmmmm - well, I just happened to see my 'software update' icon pop up and there was iTunes. I thought "Great! Now I'm sure it'll install!" No luck.
So, I think - well, perhaps I've done something to corrupt my profile. So, I create a new profile and try again. No dice.
So now I'm really confused and figure - ok, let me try a partition and I'll try again. Still nothing.
Finally I figure - ok, something is wrong here. So, since nothing is working I backup my music and important files and wipe out the hard drive and start over. No luck. And, in fact - since I had gone back to 10.5.4 or whatever - software updates needed to install to get me back to 10.5.5. Those wouldn't install through software updates OR when downloaded from Apple.com - Smaller downloads like, flash, java, firefox, etc - all download and install without issue.
I decided to engage "Apple Care" and they call me at the time I specified and we begin to do some tests on the hardware and everything came back ok. We tried from Apple.com and software updates again - still won't install the software. Keeps coming back with "Software installation failed" something about the package installer was corrupted during downloading.
The guy at Apple care thinks perhaps its my network corrupting something. This begins to make a little sense and I think, maybe he's right. My wireless router isn't that great so, maybe I'll just go replace it. However, while I'm checking out I begin to think that maybe its NOT my wireless router - because I do have 2 other computers in my house who haven't had issues downloading anything. So, this is unlikely. But, I didn't like the wireless router anyway - so I went ahead with the purchase.
I get it home - set it up and try again. STILL not working. So, I make an Appointment at the "Genius Bar". I take it in - show them the screen shots of the errors and we get started. They try to do the install of either iTunes or the combo update on THEIR network - still won't work. The genius thinks I have a bad HD and takes the computer for 2 days to look at it.
I finally get to go pick it up - excited that I'll have my iMac (which I use for work) back and functioning again. I go pick it up and they decided that it wasn't my hard drive - but likely my RAM. They couldn't prove it was the RAM but figured since I bought the RAM after I bought the iMac that this must be the issue (even though it was up to exact Apple standards and was from Crucial). So, I think - well, while I have a blank slate I'll go ahead and install Snow Leopard. So, I pick up Snow Leopard and get new RAM too and go home to install.
I get the computer home, put the new RAM in, install snow leopard and get ready to work! After snow leopard install is done - it has some new updates it needs to install. And the update FAILS to install again. Oh, and they never replaced the HD.
So, I call Apple Care again - they have no clue. They suggest making an Apple Genius Bar appointment. So, I take it in again. They run diagnostics on it from their 'Triage' external hard drive and everything checks out. He says its probably the hard drive (same conclusion they came to the first time) and said that they would replace it.
I get the computer back - take it home. Everything is up to date. All the software updates were back in place including iTunes 10. However, I still want to test and see if I can download iTunes and/or do updates. So, I uninstall iTunes and download it again. Same problem. STILL won't install any large software downloads. But, again - Smaller downloads like, flash, java, firefox, etc - all download and install without issue. Just no core Apple updates or things like iTunes will download and install on my iMac.
I then took it to a friends house - set it up on his network - same issue.
So to sum up:
I have re-imaged the hard drive several times
I have replaced the ram
I have replaced my networking hardware (even though other machines on the network have no issues)
I have taken it in twice to the Genius Bar and they still haven't fixed it
The Problem followed the machine and exhibited the same issues in store as it did in my home (so we know the problems stays with the machine)
I have tried it on yet a 3rd network and the issue still exists
The people at the Genius Bar told me that If I still have issues then its with my network - even though its been proven it wasn't.
Its only larger downloads like Combo Updates and iTunes that won't install.
Any ideas? Sorry for the long post but its been quite an ordeal.Yes, I have tried the updates directly from the Apple website and a different issue occurs. When I do that I get various different errors - the most common saying 'Codec overrun'. This has happened both before and after complete software OS reinstalls (Completely wiping the HD clean).
I did a video of my issue on my iPhone. I had to cut it and compress it to get it off my phone without syncing (because I can't sync it since I can't get iTunes installed now). So, its about a minute long if anyone wants to see it:
http://www.youtube.com/watch?v=8leWwEoIeXI
And yes, we tried to repair permissions a couple times but didn't seem to have any effect on whether it would install these updates. Again, it's NOT all software downloads/installs. It seems to be limited to LARGER pieces of software. Example: Firefox, Flash, Java and Silverlight have all downloaded and installed without error on my iMac. Apple combo updates and iTunes won't install at all. -
My iPhone 4S had the iOS 6 update and I have been trying to download all day but it won't work and now when I go to software update of says iOS 5.1.1 is up to date. And I cant restore my iPhone becuase when I go onto iTunes it says that it can't find my iPhone. I have tryed to download the most resent iTunes because I went to apple website and just hit download iTunes so I guess it's the most resent version and I don't know what to do. Should I go to an apple store?
If your are using IOS 4, see below.
http://support.apple.com/kb/HT4972 -
My Iphone 5C won't sync for the backup since I did the last software update to my phone. It fails in step 3 of the sync. The error message says it can't find SyncUILorelocalized.dll
Hi rich26817,
Welcome to the Support Communities!
The article below may be able to help you with this. You may need to remove iTunes and all of its components as outlined in this article:
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Cheers,
- Judy
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